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SOLIDERS • FAMILIES•CIVILIANS
Child & Youth Services (CYS)
Locations at the Detroit Arsenal, Ml and Selfridge, Ml
Employee Handbook
You Make A Difference!
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Welcome Message from the CYS Coordinator:
Dear Employee,
Welcome to Child & Youth Services,
We are excited to have you as part of our program. Child & Youth Services
(CYS)
is committed to quality work and superior customer service in all
aspects of our business. We
hope that you find your association with CYS to be
an enriching and engaging work
experience. We believe that each employee
contributes directly to CYS growth and success
and hope you will take pride in
being a member of our team.
The Employee Handbook is to be used as a reference as you pursue y
our
career with us.
Feel free to discuss with us any questions y
ou may have about
this handbook or y
our
employment
with us.
I'd just like you to know that you, as part of our team, are our most important
and greatest
asset. We could not accomplish what we do every
day
without our
employees. I'm very
pleased to welcome y
ou to Child & Youth Services and
look forward to working
with y
ou!
Nancy Mitchell
Child & Youth Services Coordinator
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Welcome to Child & Youth Services (CYS)!
The United States Army welcomes you. As a NAF employee, you are one of our most valued resources.
You are now a member of the Army team making an important contribution to the military
community. We are committed to excellence. Teamwork, cooperation, and customer satisfaction are
essential in
providing the best possible service for our military and Department of Defense
(DoD) personnel, their families and other members of the
military community. We value all our
customers. Our customers are the reason for our services and our
jobs. Our customers are the children,
their families, co-workers, and other "visitors" to our program. We
want CYS Services programs to be
the happiest places for all that enter our doors. Everyone should be
greeted with a smile and be
treated with courtesy and respect. Every attempt should be made to meet our
customers' needs and
keep them satisfied with the services they receive.
CYS provides quality childcare, outstanding school age care, exciting youth programming, fun and
challenging sports opportunities and exceptional instructional programming for our families.
CYServices is a division of the Directorate of Family and Morale, Welfare and Recreation.
Our mission is to provide a seamless delivery of quality care and services for eligible children and youth,
6 weeks through 18years of age, that enhances readiness and well-being of the workforce and their
families by reducing conflicts between parental responsibilities and their on-the-job
mission requirements.
Seamless delivery system for children and youth ages 4 weeks to 18years
Predictable services offered at all installations
Safe, healthy, Family-friendly environments
Well-managed programs
• Accountability for Army, Air Force, program, staff, child, youth and Family outcomes
Satisfied customers-children, youth, parents, Army, Air Force, Congress
Maintaining status as a "Benchmark for America's Child Care" and becoming a "Benchmark for
America's Youth Programs"
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Program Goals You will help children and youth by...
o Provide safe, loving nurturing environments
o Develop new life skills
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Develop a sense and understanding of character values
o Develop self-confidence, self-respect and self-reliance
o Develop good decision-making and leadership skills
o Develop positive family and social relationships
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Develop a sense of world-mindedness and a concern for others
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Develop interest, respect and understanding of our natural world
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Develop sportsmanship, teamwork and a sense of fair play
o Develop physical skills and abilities
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Develop good health and nutrition habits
o HAVE FUN
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THE ARMY VALUES
o Duty, honor, integrity, courage, loyalty, respect, and selfless service, make up the Army ethic or
values. As
civilian employees of the Army, we are committed to the same values as our uniformed
military team
members.
ARMY CIVILIAN CORPS CREED
o I am an Army Civilian - a member of the Army Team
o I am dedicated to our Army, our Soldiers and Civilians I will always support the mission
o I provide stability and continuity during war and peace
o I support and defend the Constitution of the United States and consider it an honor to serve our
Nation and our Army I live the Army values of Loyalty, Duty, Respect, Selfless Service, Honor,
Integrity, and Personal Courage
o I am an Army Civilian
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CYS Services Relations
o To provide consistency in Army CYS Services throughout the U.S. and overseas, all CYS Services
programs
are required to be in compliance with the following regulations:
o Army Regulation (AR) 608-10, Child Development Services
o CYS Operations Manual July 2015
o AR 215-1, Morale, Welfare and Recreation Activities and Non-Appropriated
Fund
Instrumentalities
o Department of Defense Instruction (DODI) 6060.2, Child Development Programs
o DODI 6060.3, School-Age Programs
o DODI 6060.4, Youth Services Programs
I am an Army Caregiver, a professional trained in my duties. I serve Department of Defense
Families who protect the nation by protecting their children. I will always provide a safe,
nurturing, and enriching environment. Never will I put children in harm's way or allow others to
do so. I will build trust with parents so they can concentrate on their mission. I will always treat
Families with the dignity and respect they deserve. Army Caregivers are key members of the
Army Team. I am an Army Caregiver.
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Middle School and Teen Services
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Youth Service's goal is to provide a safe, healthy environment with programs that promote the
well-being
of youth. We strive to assist youth in acquiring the knowledge, skills and character that
will enable them
to become independent, productive, and contributive members of society. We
enable soldiers, and
civilians to focus on the Military Mission by providing programs and services
that create a sense of family
and well-being. Currently MST programs are held at the following
partnership schools; L'Anse Creuse
Public Schools and Anchor Bay Community Schools.
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Youth must be authorized users between 6th grade thru 12th grade, registered in CYS through
Parent Central. Youth services members must be prepared to sign-in and sign-out and present
their CYS Photo
ID card (if applicable) in order to participate in youth activities.
Youth Sports and Fitness Program
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Dedicated to providing professionally
managed programs and a wide
range of opportunities that meet the
developmental, education, leisure,
recreational , physical and social needs of our
children and youth. The
program enhances the skills and education of athletes
through a positive,
healthy, and fun environment. Team Sports in a non- competitive program
that emphasizes skill development
School Support Services
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The School Liaison Officer is the primary link between the military family and the local school
system.
It is our mission to help you find the resources you need to make informed decisions
regarding your
child's education.
Parent & Outreach Services
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Outreach services programs provide common support services for existing Child and Youth
Services special events,
community and parent services, and care and supervision options.
SKIES Unlimited
o
The name SKIES Unlimited combines the acronym for "Schools of Knowledge, Inspiration,
Exploration &
Skills" with the word "Unlimited" for the unlimited learning possibilities this
exciting initiative offers
Army children and youth. SKIES Unlim ited encompasses instructional
programs for children and youth
from infancy to adolescence i.e., four weeks through the end of
their senior year in high school.
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Community Partnerships
o (All Ages) Through partnerships with organizations such as 4-H, Boys & Girls Clubs
of America,
CHARACTER COUNTS!, Military Child Education Coalition, the National Association of Child
Care
Resource and Referral Agencies, Operation: Military Kids and organizations in the local
community,
CYS is able to deliver quality education programs to children and youth, as well as
provide support to
Army Families.
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PROFESSIONAL CONDUCT AND STANDARDS OF PERFORMANCE
Personal Appearance. Each staff member will contribute to the overall positive image of the CYS
Services, especially during working hours. Appropriate attire, properly worn enhances the staff
o Member’s image and that of the CYS Services Program. Clothing worn is to be non-offensive to
others, neat, clean and free of defects. Attire will be suitable and approved for the environment.
All
staff members will wear their name so as to be read by parents and visitors. A professionally-
attired
and readily-identifiable CYS Services workforce positively affects customer service. See local
uniform policy for specific attire.
Health & Hygiene. CYS Services management and support staff and CYPAs/providers must be in
good
physical and mental health. Each individual must have a satisfactory health assessment and all required
immunizations. Preventing the spread of disease requires good personal hygiene. Staff
will know and follow
proper procedures during handwashing, including washing with soap and warm running water for at least
10 seconds; using single use or disposable paper towels; and avoid recontamination by turning off faucets
with towel. Staff will wash their hands at appropriate
times; refer to the Health SOP for detailed instructions.
Personal Behavior and Language. CYS Services management and support staff and CYPSs/providers
are to conduct themselves in a responsible, professional, and ethical manner that does not adversely affect
CYS or the government's integrity, reputation or credibility. Staff are to work together harmoniously
according to the standards established for efficient and courteous service to our customers, co-workers and
supervisors. Rumors are always destructive to all concerned - they benefit no one. You are expected to
discourage the practice of starting or spreading rumors and to refrain from being a party to such actions. Off
duty conduct that adversely affects the government's business or affects your ability to perform your work
will not be tolerated and may result in discipline, up to and including termination. During the course of your
work you may be provided with certain information regarding children, their families, co- workers, CYS or
the government, you are to regard this information as confidential and will not disclose or remove such
information. Report unethical or dishonest behavior to your immediate supervisor.
Customer Service. The CYS Services Program is committed to exceptional
customer service. To
ensure that the highest quality of service is consistently provided for patrons, participation in both the
Operation Excellence (OPEX)
Customer-Service Training and Team Member Orientation (TMO) Programs
are mandatory. Adherence to all key principles covered in these trainings is required. The CYS Services
Facility Director will answer Interactive Customer
Evaluation (ICE) Comments in a professional and
courteous manner within
three (3) working days. ICE is a web-based tool that collects feedback, which
allows customers to submit online comment cards to rate the service they
have encountered. Staff
member will be encouraged to provide feedback,
recommendations and suggestions to their chain of
command.
Duties. All major performance objectives/individual-performance standards (duties), as outlined on DA
FORM 7222-1222-1 or similar form, will be considered primary duties and will be performed with the
highest degree of professionalism and attention to detail. In addition to these duties, CYS Services
Trainers in coordination with Directors will cross-train all staff members in child care, school-age and
youth programs for example, school age CYPAs have the skills to work in the preschool program. This
will
further enhance staff members' skill sets, enabling them to perform duties of other staff members during
extended absences, such as TDY, leave or illness, for example. Staff members will perform other
duties as
assigned by their supervisor.
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Equal Employment Opportunity (EEO) and Prevention of Sexual Harassment
(POSH). The success
of the CYS Services Program depends on the contribution of all staff members
performing their tasks in a
positive and professional environment. EEO is a right and mandated by law. Our
EEO policy is to provide
employment opportunities for all and to prohibit discrimination based on
race, color, religion, sex,
national origin, age (40+), physical or mental disability, and/or reprisal. Sexual
harassment violates the
law, is detrimental to productivity, diminishes self-esteem, adversely impacts
morale, and will NOT be
tolerated.
WORK SCHEDULE The director establishes and posts work schedules in the binder labeled Schedule
(located in the
director's office) two weeks in advance. From time to time it may be necessary to change
schedules on
short notice. When this occurs, every attempt will be made to give you advance notice. All staff
members
must perform their duties within scheduled and authorized work hours.
Alternate Work Schedule
Requests to temporarily adjust a staff member’s work sched ule will be
submitted to the staff member's
supervisor no later than the first day of the workweek. An email request
from the staff member to
his/her supervisor is acceptable.
Attendance & Reporting to Work
All CYS Service employees will report to work on time.
Habitual tardiness will not be tolerated. If for
some reason you must be absent, or you will not be able to
get to work on time, you must notify your
supervisor as early as possible (within 2 hours of your scheduled
time to start work). Calling a co-worker
to inform them you are not coming to work does not constitute
informing the supervisor and/or the
chain of command of your absence. Staff members will make
every attempt to contact
supervisors/managers directly. Repeat offenses will result in appropriate
disciplinary action. A good attendance record is important and may be considered in your performance
evaluation. Being on
time for work, well-groomed and properly attired is the first step to good performance.
Rest Periods
Short rest periods or breaks are permitted for protection of the employee's health such
as relief from
hazardous work; relief of fatigue caused by continuous physical exertion when work
performed in
confined spaces limits personal activities; or, for increased efficiency or productivity. A 15-
minute rest
period may be authorized for each 4 hours of continuous work. Smoke
breaks are
considered to be rest periods. Smoke breaks in excess of the authorized rest period are not
authorized.
Staff members who are smokers will only be authorized to smoke outdoors in designated
smoking areas
which are at least 50 feet away from CYS Services Facility and not in view of children or
youth.
Meal Periods
If you are scheduled to work in excess of 6 hours, you will be scheduled a meal period. Meal
periods are
indicated on the work schedule and are no less than 30 minutes. The meal period is not
considered duty
time and you are not paid for that period of time. Employees will not be required to work
more than 6
hours in any workday without a meal period. If however, the natures of your duties require that
you
remain at the duty station, an on-the-job meal period may be established. In this case, you will be paid for
an on-the-job meal period not to exceed 20 minutes.
Telephone Use. The center telephones are for business purposes. Staff may not receive telephone
calls
while they are in the classroom except in an emergency. Staff members are responsi ble for checking
their mailboxes for messages. Cell phones are not to be in the "on" position in the classrooms and are not
to be
on a person when clocked in for a shift. Staff members must use their break time or wait until
thei r
sched uled shift is over to return/make calls, send text messages or IMs. Cell phones are also not be
used
during naptimes.
Confidentiality. It is contrary to the interest of the Center and those we serve, to give out
information
regarding child ren and their families. Such information should be held in strict confidence
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and should
not be discussed with anyone outside of the Center. We trust all staff members will
appreciate the value
of respect for one's privacy. Inside the Center such information shall be discussed
only when it will
benefit the care we offer the children and the parents. Personal pictures of the
children are not to be
taken. Information, pictures, and talking about the children and their families are
not allowed on bios,
personal webpages, or any social media site.
Annual Leave. The CYS Services Coordinator will produce the CYS Services leave forecast for the
calendar year at the beginning of the year. Leave requests may be adjusted as needed. NAF Employees
will submit leave requests using the OPM 71 Form. Leave requests will be submitted to supervisors no
later than two (2) weeks prior to start of leave with exceptions on a case by case basis. Employees will be
highly encouraged to submit leave request as much in advance as possible, preferably at least (1) one
month prior to scheduled leave. This will ensure sufficient time for making individual travel
arrangements and adjusting staffing requirements, as needed. When possible, leave requests should be
submitted via email with electronic signature. Leave requests must be approved by Supervisor, they are
not automatic.
Sick Leave. A notification call on the first day of absence due to illness will be made by the staff member
to the staff member's supervisor within two (2) hours of scheduled start of duty. If the staff member is
incapable of notifying the supervisor, a Family member of the staff member, or other designated
individual/emergency point-of-contact (POC), may notify the staff member's supervisor within the two
(2)-hour time frame. Failure to give such notice may result in an Absence without Leave (AWOL) charge.
A medical certificate is required for an absences lasting more than three (3) days. If a staff member
demonstrates potential sick-leave abuse by a history of excessive sick-leave requests, a medical
certificate may be required in order to support and/or substantiate frequent short absences of less than
three (3) days.
Temporary Duty (IDX). Staff members scheduled for TDY will have an approved TDY-
authorization order prior to proceeding on their TDY trip.
Alcohol/Controlled Substance. Alcohol and controlled substances (does not include legally-
prescribed
medication) are prohibited in the workplace. Staff members experiencing substance-abuse
issues will
seek, or be referred to, the appropriate agency for assistance.
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Overtime/Compensatory Time. All CYS Services employees will perform their duties during
established work schedules. Compensatory time and overtime for special events and other
circumstances requiring individuals to work beyond ten (10) or eight (8) hours a day or 40-80 hours in a
pay period will be requested and approved in advance, when known. Occasionally, due to unforeseen
circumstances such as late pick up of children, employees will be asked to remain on duty and may result
in unforeseen instances of compensatory time or overtime. Supervisors will not require staff members to
work uncompensated hours. Compensatory time and overtime will only be approved when essential to
mission accomplishment Overtime and compensatory time requests must be submitted in advance
(except in an emergency) and in writing on DA Form 5172-R, be endorsed by the employee's supervisor,
and approved by the Family and Morale, Welfare and Recreation (FMWR) Director. CYS Services
Management will adjust work schedules, as much as possible, to mission requirements in order to avoid
excessive compensatory and/or overtime.
Work Areas. Individual work areas and equipment in the work area will be kept neat, clean and
orderly
at all times. Staff members will keep personal and common-use equipment, such as
refrigerators,
microwaves and coffee makers clean and neat It is Army policy that all electronic
equipment, to include
computers in labs, monitors, printers, air conditioners, fans, lights, etc., be switched
off at the end of the
duty day. All common areas, to include furniture and equipment (e.g., in staff
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kitchens), such as refrigerators, microwave ovens, stoves, or cabinets, must be cleaned no later than by
Friday of each week.
Trash cans containing non-recyclable waste must be emptied by the end of each duty
day.
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Use of Government Equipment. Communication equipment and vehicles will
be provided to CYS
Services staff members, as appropriate, for use in the performance of assigned duties. This might
include computers, laptops (for
electronic mail and internet access), cell-phones, facsimile (FAX)
machines,
copiers, and printers. Users will limit personal use of said items to non-duty
hours and/or
break periods. Usage will not reflect adversely on the Army, and
usage that is incompatible with public
service is prohibited. Equipment will not
be relocated from existing placement sites and locations
without prior written coordination and approval from the FMWR Director and/or the Management
Information Systems (MIS) Office.
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Use of Government Vehicles. Government vehicles will be operated and maintained in
accordance with established Army Regulation 58-1. Use of Government vehicles for personal
business is prohibited and will result in disciplinary action and/or
termination.
Safety and Security. Staff members are responsible for their individual safety as well as the safety of
the
child/youth in their care and fellow workers. Identified hazards will be reported to supervisors as
soon
as they are detected. Accidents and injuries will be reported IAW AR 385-55. Staff members who
are the
last person to leave a facility will ensure that all common-area equipment is turned off and the
facility is
secure.
Child Abuse Prevention. Guidance. Discipline and Accountability for Children/Youth. As
mandated
reporters, all CYS Service employees and providers will be knowledgeable and follow
child abuse
reporting procedures.
o CYS Service employees and providers will observe children in care for evidence of child abuse
and neglect. A detailed training on in the identification, reporting and prevention in child abuse
within the first 3 months of hire. All training will be coordinated with the AFAPM and will
include both written and verbal guidance.
o The current DOD hotline poster (required by the Military Child Care Act (MCCA) and is intended
for individuals to report suspected child abuse and safety violations in military child/youth
settings) is prominently displayed in the lobby of each CYS facility and director's office.
Reporting procedures are also posted in the staff lounge, management offices and in a consistent
place in classrooms. Posters include the contact information for the Installation Reporting Point of
Contact (RPOC), Safety Office and Family Advocacy Program Manager (FAPM).
Guidance and Discipline. CYS Services personnel working with children (CYS Services staff,
contractors, FCC providers, volunteers, MWR partners, interns, and other personnel working in
CYS Services
programs) will use appropriate guidance techniques:
o Help child ren/youth learn to develop self-control and express their feelings in acceptable
ways
(e.g., when appropriate, helping them solve their own problems and soliciting their
input in
rule making).
o Model appropriate behavior and conflict-resolution skills and use positive language.
o Demonstrate realistic, age-appropriate expectations of children's/youths' behavior and
interact
with child ren accordingly. (Staff/providers/volunteers/teachers/coach
child ren/youth
appropriately, according to the child's/youth's abilities. For example, a 6-
year-old should not
be coached like a high school player).
o Children/youth will be disciplined appropriately:
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o Children/youth will not be punished by spanking/hitting or other physical means.
o Children will not be isolated from adult sight
o Children will not be subjected to confinement, binding, humiliation or verbal abuse.
o Children will not be deprived of food, outdoor play or other program components.
o The sports and fitness environment will be set up to protect children, youth, volunteers and
staff. (e.g.,
coaches are not left alone with youth because there are parents there; coaches will
not drive individual
youth to an event) If a coach finds he/she will be alone with a child, coach
should notify the CYS
Services staff member on duty so the staff member can join the coach
until the last parent arrives.
Accountability of Children/ Youth. Staff/providers will supervise children by sight and sound at
all
times. Staff/providers do not need to be directly looking at each child at all times to meet the
requirement for sight supervision. All children should be easily seen
(if
not in the direct line of
sight,
then by looking up or slightly adjusting one's position) by at least one member of the
teaching
staff/provider. Each child is under the care of a specific adult and the adult knows where
the child is at
all times. A daily record of the children in attendance in each activity room/module
will be maintained
for all programs including full-day, part-day and hourly care. This record will
include the child's name
and time-in/time-out and the time-in/time-out of CDC employees and
CDS volunteers assigned to the
room/module. A system to account for all children/youth present,
especially those who are transitioning
from one classroom to another will be established. Children are not allowed in restricted areas such as
laundry room, staff restroom, etc…
Personal Belongings. Staff members may display personal items at their workstation; however,
the
Army cannot take responsibility for the safekeeping of these items left out. CYS Services
Management
will require removal of items deemed to interfere with safety, or is derogatory to any
person or system of
beliefs, or generally considered to be inappropriate or hinder work efforts.
VERY IMPORTANT MEDICATION INFORMATION: CYS staff are required to keep all personal
medications in a Child proof bottle, placed in a zipper/ziplock type bag in their purse/backpack. All
purses/backpacks are kept in the locked storage areas provided for them. Medication is only removed
from their purse/backpack and self - administered in the staff lounge/staff bathroom.
YOUR JOB DESCRIPTION OR POSITION GUIDE
o The NAF HR office should have provided you a copy of your job description or position guide
that
describes the duties of the position for which you are required to perform. Your supervisor
will discuss
with you the duties of the position in detail. Ask questions if you do not fully
understand what is required of you. Your position guide or job description may not identify
every duty you may be required to
perform. Therefore, refusal to perform reasonable assigned
tasks may result in disciplinary action being
proposed. If you question the validity of an
assignment, discuss the matter with your supervisor.
KINDS OF APPOINTMENTS
o Flexible - The employee serves in an indefinite position either on a scheduled or on an as needed
basis.
Employees paid on the NA, NL, NS, or CC pay schedule and who are regularly scheduled
must have a
documented guaranteed number of hours per week. An employee serving under a
Flexible appointment category is not eligible to receive benefits. Service is credited toward
completion of the 1-year
probationary period up to a maxim um of 6 months, if the position is
converted to a regular category
without a change in duties, and there is no break in service.
o Regular Part-time - The employee serves in a continuing position on a scheduled basis
for 20 to 39
hou rs a week. The mini mum workweek is 20 hours. The Employee is eligible to
participate in benefits
plans, and accrues annual and sick leave, and must serve a one-year
probationary period upon initial
appointment (or as identified under Flexible appointment.).
o Regular Full Full-time - The employee serves in a continuing position on a scheduled basis
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for 40 hours
a week. The employee is eligible to participate in benefits plans, and accrues annual
and sick leave, and
the incumbent must serve a one-year probationary period (or as identified
under Flexible appointment).
o Child and Youth Personnel Pay Program (CYPPP) - Positions in the Child, Youth and School Services
that
provide direct care and supervision of children are identified as "CY". The CY pay-band system is
comprised of two pay levels, CY-I and CY-II. The ranges for CY pay bands are equal to the hourly rate of
the
General Schedule (GS) employees. Pay band I is equal to the hourly rate of the GS-2 step 1through GS-
3,
step 10, Pay Band II is equal to the hourly rate of GS-4, step 1through GS-5, step 10. The employee will
advance to next level noncompetitive upon completion of required training and demonstration of
satisfactory performance .
Probation
o The purpose of the probationary period is to afford a final test of the employee's ability and fitness
for the
position as demonstrated by actual performance on the job. Each individual receiving an
initial
appointment to a regular full-time or regular part-time position is required to serve a one-
year
probationary period. Individuals with prior service in a Department of the Army Non-
appropriated Fund
Instrumentality are required to serve a new probationary period upon
reemployment in a regular full-
time or regular part-time position if the break in service exceeds 3
years. Service in a DoD position paid
from appropriated funds counts toward completion of the
probationary period only if the NAF
appointment was without a break in service of more than 3
days. An employee may be separated during
the probationary period for failure to demonstrate the
skills and character traits required for satisfactory
performance in the position.
Performance Ratings
o Employees serving under a regular appointment and flexible employees in the NF pay system will be
issued a
performance evaluation and rating. The system was established to evaluate the quality of
employee
performance on a continuing basis against realistic performance requirements. Employees are
advised of
requirements of their jobs, evaluated on their performance, recognized for exceptional
performance, and
provided necessary information in order to improve performance where identified.
o Performance is evaluated fairly and objectively and discussed with each employee. An annual
performance
rating remains in effect until superseded by the next successive annual rating. There are 5
official
performance ratings that may be assigned to the employee's level of performance as follows:
o Outstanding - This rating is authorized when all aspects of an employee's performance or goals and
objectives have exceeded the requirement for satisfactory performance for a 12-month period and are
sufficiently outstanding to deserve special commendation and recognition.
o Excellent - This is authorized when the majority of the aspects of an employee's performance or goals
and
objectives are exceeded. Employee performance is of a quality clearly exceeding the requirement for
a
satisfactory rating.
o Satisfactory - A satisfactory rating is authorized when the employee's performance meets, but does not
exceed the aspects of performance or goals and objectives to the degree required for a rating of excellent.
o Minimally Satisfactory - The employee marginally meets the aspects of performance or goals and
objectives and is often below the satisfactory level. The employee will be counseled on duty requirements
and given the opportunity and necessary training to improve performance.
o Unsatisfactory - An unsatisfactory rating is authorized when an employee's performance fails to meet
the aspects of performance or goals and objectives for satisfactory performance, in spite of a written
warning notice and effort by the supervisor to help the employee improve. This level may only be
assigned after the supervisor has warned the employee, in writing about work performance that fails to
meet the performance standards or goals and objectives. Action will be immediately taken to reassign or
separate the employee.
TRAINING AND DEVELOPMENT
o When you first begin work, you are given a general orientation by your supervisor. There is some
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immediate on-the-job training given by your supervisor or (someone delegated by you r
supervisor) so
that you know exactly what tasks and what procedures are used. In addition to
on-the-job training that
you receive, you may receive formal training aimed at helping you
improve your skills in your work. Such
training may involve classroom instruction, meetings, or
conferences, exposure to new equipment, and
reading manuals. You may be rotated through
different work assignments or enrolled in a series of
courses as part of an approved career-
training program. The many training opportunities provided to
employees are directly related to
the needs of the activity and the size of the activity's training budget
o To ensure CYPA staff and providers possess the skills, knowledge and abilities to effectively
operate the
program, all must complete a prescribed training program. The intent of the
training program is to
ensure all are trained to the standard.
o All CYPAs, program leads, program associates and FCC Providers must complete the following
training IAW the appropriate standardized CYPA Individual Development Plan (IDP)
(Foundation, Annual, Transition, Summer Camp):
o Orientation Training prior to being left in ratio with children for CYPAs/ prior to
Provisional Certification for FCC Providers.
o Entry Level Training within the first 6 months.
-Skill Level Training within the first 12 months.
o
Target Level Training within the first 18 months.
-24 Training Units completed annually thereafter.
o There will be a viable system in place for CYPAs and providers to obtain and maintain the Child
Development Associate Credential, Military School Age Credential, or Army Youth Practicum.
o Volunteers, including coaches and Sports officials, receive training annually and IDP's are
maintained. Note: If the officials are contractors, this standard does not apply.
o Your trainer will explain in detail the above and additional requirements during your orientation and
quarterly thereafter.
PROGRAMING & ENVIRONMENTS
o Child Development Center: The Creative Curriculum is the authorized curriculum used in CDCs for
child ren 0-5. The Teaching
Strategies (TS) Gold developmental assessment, Checkpoints, will be used
to document the progress of
child ren. TS Gold observations and assessments will be used as the basis for
program planning.
o All activities will be developmental in nature and recognize children's individual differences by providing
an environment that encourages self-confidence, development of self-help and life skills,
curiosity,
creativity, and self-discipline as outlined in the Creative Curriculum. Concrete
experiential learning
activities encompass the following six domains:
•Social •Physical •Language/Literacy •Cognitive/Intellectual •Emotional •Cultural
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In infant and pre-toddler environments, there must be an appropriate amount of space within the
classroom to:
•
Log child attendance, receive children's personal items, and store child records.
•
Store individual diaper bags, towels, baby products, extra clothing, and record keeping.
•
Provide a protected area for nursing mothers other than a bathroom (does not require a separate
self-contained room).
•
Locate cribs in the general activity area (separate crib rooms are not permitted, nor is putting a
cribs in an 18 capacity infant/pre-toddler module on one side of the module).
•
Provide a protected, stain resistant soft surface crawl area with unbreakable mirrors wall
mounted at various levels.
Toddler/Preschool/Pre-Kindergarten and Kindergarten environments and programming will consist of the
following practices and procedures:
• CDC classroom functional support areas include child/family reception areas, program assistant
administrative area, child cubbies and child toilets
Toddler, Pre-school and Kindergarten Classrooms contain defined interest areas for:
• Reading/Listening
• Imaginative Play
• Science/Math
• Blocks
• Quiet
• Music/Gross Motor
• Arts and Crafts
• Manipulatives
• Literacy/Writing (Pre-school and Kindergarten only)
Army Strong Beginnings Pre-Kindergarten classrooms contai n the following stations:
• Art
•
Creative Expression
• Language/Literacy
• Music/Movement
•
Science/Discovery
• Writing
•
Blocks/Construction
•
Fine Motor
• Math
• Sand and Water
• Technology
• Rotated-Woodworking and Cooking
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School Age
o Curriculum and Programming centers around the School Age Four Service Areas. Children will have
input into the activity choices to ensure the activities meet their needs and interests. Documentation of
child input into activities is on file in the program. Program choices are designed and implemented to
meet a variety of child interests to cover a wide variety of skill, ability and interest levels.
o Programming and admin spaces include:
o Games and leisure activities; Creative/performing arts; Physical fitness activities; Technology
Lab; Homework center/area; Multi-pu rpose rooms for club meetings, classes and group
activities; In shared facilities, dedicated space for each age group; Snack/kitchen
areas and
eating space; Reception area; Office space; Outdoor recreation area/playing fields; Blocks
and construction.
Middle School and Teens
The MST program utilizes a comprehensive youth development curriculum framework
to ensure the physical, cognitive, social and emotional needs of youth are addressed.
The framework is comprised of Four Service Areas to meet the core requirements.
Youth will work together with staff to ensure they have input into activity choices.
Activities must meet the needs and interests of the youth. Intent is to have a
combination of youth and adult choices m the lesson plan. Youth will help determine
frequency. Activities will reflect the program's written philosophy and goals for youth
in a prominent area
o Programming and admin spaces include: Games and leisure activities; Creative/performing arts;
Physical fitness activities; Technology Lab; Homework center/area; Multi-purpose rooms for club
meetings, classes and group activities; In shared facilities, dedicated space for each age group;
Snack/kitchen areas and eating space; Reception area; Office space; Outdoor recreation
area/playing fields.
YOUTH SPORTS & FITNESS PROGRAM
o Indoor space provides an environment that supports a wide range of activities. Space is
arranged to
prevent disruption by adjacent activities. Sports and Fitness Director ensures
space is capable of
supporting multiple program activities and participants and individual
needs, regardless of whether it is
a shared space with other groups.
o Outdoor space provides an environment that supports a wide range of activities. Outdoor
fields, courts
and open space are available to support the Sports and Fitness program.
Outdoor space can include
commu nity or other non-CYS Services on-post fields. Space is
organized to support program activities
and children/youth individual needs. Outdoor space
is adequate to prevent crowding, including open
areas for running, jumping, and playing.
Sports fields are adequate to support the child/youth
population. Adequate and convenient
outdoor storage is available for staff, children, youth, volunteers,
and program use. Storage of
sports equipment may be at the CDC; where there are multi-purpose rooms
in SAC or Youth
Centers, some space is dedicated for sports and fitness equipment and uniforms. In
standard
design Youth Centers there is dedicated storage space of sports and fitness equipment and
u niforms.
Life Skills
Leadership
Citizenship
Sports
Fitness
Health
Arts
Recreation
Leisure
Mentoring
Intervention
Academic
Support
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o The Child and Youth Sports and Fitness Program (CYSFP) utilizes a comprehensive
framework to ensure
the physical, cognitive, social and emotional needs of youth are addressed;
The system is comprised of Four Service Areas to meet the core requirements:
*Team Sports *Individual Sports *Fitness and Health *Outreach*
M easure of Quality
The Department of the Army is committed to providing their families the highest quality child care
available and expects Army CDC's and SAS programs to achieve this benchmark. To assist us in that both
programs go through an ongoing accreditation process.
The National Association /or the Education o/ Young (NAEYC) is the largest organization of early
childhood professionals in the United States. An independent group of specialist and educators,
NAEYC set child care standards of excellence in the areas of health, safety, staff
qualifications,
activity room environments, learning programs, and
activities. With more than 90,000 members,
NAEYC children's provides
distinguished leadership in the field of child care and early childhood
education. Once the CDC meets prescribed quality criteria can be accredited
by NAEYC.
Accreditation through NAEYC requires a long-term commitment to meeting strict quality
standards.
It's part of our ongoing commitment to provide quality child for our children and their
families. For
more information about the NAEYC visit National Association for the Education of Young
Children,
www.naeyc.org .
Certification: DoD Certification, the equivalent of state licensing, is based on an Army internal evaluation
process to ensure Army CYS
Child Development Centers, Family Child Care Homes and School-Age
Programs meet required DoD quality standards. All program assistants
must meet rigid training, health
and safety standards, and are subject to
unannounced inspections.
INFORMATION ABOUT U.S.ARMY GARRISON
DETROIT ARSENAL
Home to the TACOM Life Cycle Management Command (LCMC), Detroit Arsenal is located in Macomb
County, in the small city of Warren, a manufacturing and residential community situated just north of Detroit.
Located 20 miles north of the Detroit Arsenal is the Selfridge Air National Guard Base (ANGB), where
military members and their Families can enjoy shopping at the AAFES BX/PX, the Commissary and Class Six
stores.
Base Operator: 586-282-5000
Base Services & Support Services:
MWR Facilities
o Dining -The Detroit Arsenal offers 2 dining locations for your convenience. Both Cafe 200 and Cafe
229 feature a variety of both breakfast and lunch items. Hours; Breakfast- 7:00am to 9:00am Lunch-
10:30am- 1:00pm. Mulligan's is located at Selfridge ANGB and features menu items that vary from
sandwiches to complete meals, breakfast is offered during the summer.
Starbuck's is also located at the Detroit Arsenal near Cafe 200 and Cafe 229.
o Recreation - Fitness Center is located at the Detroit Arsenal in BLDG 230 and
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is open form 0500- 2300/7days with staff available from 0600-1800 Monday-Fridays. The Selfridge Golf
Course. (586)239- 4653, is situated at the southeast end of the Selfridge Air National Guard Base flight
line. A par 72, PGA-sanctioned course with a Driving Range that features 2 tiers with ample tee space, a
chipping green, and 3 large practice target greens along with a practice sand trap. The Marina offers
small, medium and large boat slips Leisure Travel Services is a full service travel agency, offering
Cruises, Lodging, Packages and Tours to Military & civilian employees, contractors, retirees, veterans,
and families. They have the combined purchasing strength of all Military Leisure Travel Service, ITT,
and ITR offices throughout the various branches of the military. Additionally, they provide tickets &
vouchers to local entertainment venues. Located at the Detroit Arsenal - 6501 E.11Mile Rd., Bldg. 229,
Rm. B-512, MS 603 Warren, MI 48397, (586) 282-0973.
o
Commissaries - 1commissary located on Selfridge; 586-239-5570/4464
o
Exchange System - 1exchange located on Selfridge; 586-465-0960
Service Organizations
NON-EMERGENCY
Fire/Medical/Police 282-5935
Health Clinic 282-5771
ID Card Issuing Facility 282-8074
Visitor Control Center 282-5757
Army Substance Abuse Program 282-8127
Army Community Service 282-0489
ACS MISSION STATEMENT:
Army Community Service (ACS) assists commanders in maintaining the readiness of individuals,
families and commu nities within the Army by developing, coordinating, and delivering services
which
promote self-reliance, resiliency, and stability during war and peace. ACS is a mem ber of the
MWR
family - proudly serving America's Military and DoD civilians
Are YOU are eligible for ACS Services?
You qualify if you are:
o All Active Duty Service Members & Family Members
o Families of the Fallen
o
DoD Civilian Employees
o Retirees and their Spouses
o Army Reservist - (call for details)
o Army National Guard - (call for details)
o Family Members of POWs
o Family Members of the MIA
Financial Readiness Mission: The Financial Readiness Program supports Commanders and
supervisors
in maintaining financial wellness on a daily basis. We also provide budget counsel and
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educational
seminars members and families on financial self-sufficiency. Service Eligibility: Our services
are available
to all military personnel (retirees, reserves, national guards) Service members from all
branches of the
armed forces, their eligible family members and Department of Defense civilian
employees. Location: We
are located at the Detroit Arsenal, Building 232 Warren, Michigan 48397. To
Contact our Agency: We can
be reached by telephoning (586) 282-0480/0489. It is highly recommended
you call for an appointment
to ensure you are eligible for services and that a Financial Counselor is
available to assist you.
Non-appropriated Funds (NAF) Human Resources
Non-Appropriated Funds-Employment
6501 E. Eleven Mile Road MS 324
Building 231
Warren, MI 48397-5000
Phone 586-282-8515 / 586-282-6623
