JOB PLACEMENT
RESOURCE CENTER
A GUIDE TO:
Resumes,
Cover Letters,
References, and
Interviewing
2022– 2023
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JOB PLACEMENT RESOURCE CENTER
RESUME WRITING TIPS
What is a resume?
3 An advertisement of yourself
3 “Sells’” you as the best candidate for the position
3 A convincing summary of your abilities, qualifications and experience for
the job in which you are applying
3 Provides a record of your previous work experience and achievements
01.
RESUME
WRITING TIPS
Key Items for Consideration
What makes a good resume?
A good resume stands out from the pile and captures the attention of the employer.
How?
• It must be relevant to the job.
Sending out one standard resume for various job vacancies will not do. A good resume should be written specifically
for the job in question, focusing on the employer’s needs, rather than your own.
• It must have a summary of your qualifications in the first half of the document.
Employers don’t have time to carefully look through all the information contained in your resume. Therefore, the first half
of your resume must hold their attention, otherwise your resume will just get lost in the pile.
• It should be easy to read.
Use a blank Word document, proper spacing, clear headings, suitable fonts, formatting and concise sentences without
any errors—typos, syntax, spelling, grammar or punctuation marks.
Sample Resumes
There are many sample resumes on the Job Placement Resource Center website listed by Area of Interest. Please use these
resumes as a guide when creating your individual resumes.
Visit harpercollege.edu/jprc and click on Students.
Purpose of Resume—To Get Interviews!
3 Person whose qualifications most closely match those sought by the employer gets the interview
3 Use same skill/key words in resume as those sought by the employer in the job posting and provide specific
3 Use blank Microsoft Word document (.doc) — no
Google docs or Templates
3 One page only — unless there is related employment/
experience
3 Use consistent indentation, capitalization, font style,
spacing, and margins (1 inch max, ½ inch min)
3 Use a standard font throughout like Calibri or Arial,
11 point is best
3 No personal pronouns (I, me, you, he, she)
3 Use boldface for the most important information
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JOB PLACEMENT RESOURCE CENTER
RESUME COMPONENTS
Contact Information
3 Should be at the top of your resume
3 Name is bolded and 12-14 point font, same type as
the rest of your resume
3 City, state, email and phone number same font size as
main body text (11 point)
3 Email should be professional
(e.g., NOT rockstar@gmail.com) and one you check daily
Headline/Summary/Profile
3 Should be specific to position or industry
3 Do not include if you are unsure of position employer has available or employer has more than one position for which
you would like to be considered
Education
3 List College, City, State
3 Include degree/certificate earned or current program of study and expected graduation date
3 Previous colleges attended, related coursework, national accreditations/certifications and licenses
Skills
Skill sections should include relevant skills sought by employers such as proficiency in certain computer programs and
fluency in a foreign language
Employment— use “Experience” as heading if includes relevant unpaid position(s)
3 List jobs in reverse chronological order (most
recent first)
3 Include name of employer/organization, location
(City, State) and dates of employment with job title
underneath
3 Use “bullet” point action statements, starting with a
verb to list key skills used, responsibilities and results
3 Give details. Employers want to know exactly what
you did and what you accomplished
3 Check to make sure statements are in correct tense.
Use present tense if currently performing task, past
tense if no longer in position
Volunteer, Extracurricular Activities or Awards
Employers want examples of initiative, leadership, teamwork and other job related skills. Demonstrate this by including
involvement in extra-curricular activities and other achievements
Additional Sections
3 Certifications/Licenses
3 Relevant Coursework
3 Relevant Projects
3 Honors and Awards
3 Professional Affiliations and Memberships
Information NOT Included on Resume
3 Complete addresses of past employers, phone
numbers of employers, names of former supervisors
3 Salary information/salary requirements
3 Religious or political affiliations
3 Hobbies (unless directly related to the position; i.e.
swim team if you are applying for a lifeguard position)
3 References or “References Available Upon Request”
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JOB PLACEMENT RESOURCE CENTER
Final Reminders
3 Proofread! Proofread! Proofread! Ask the JPRC to proofread for you
3 Have a clear job target and customize your resume toward a specific job description
3 Include information that is relevant to the position you are seeking
3 Limit the length of your resume to 1-2 pages (if your resume is on two pages, be sure to include your name
and email at the top of the second p age and indicate that it’s page two)
Useful Resume Action Verbs
When writing your resume, use language that describes what you have to offer the employer. Focus on your experience,
skills and accomplishments. In addition to using power verbs, make certain that you use concise phrases, instead of
complete sentences and quantify as often as possible.
COMMUNICATION
SKILLS
Address
Arbitrate
Arrange
Author
Collaborate
Convince
Correspond
Develop
Direct
Draft
Edit
Enlist
Formulate
Influence
Interpret
Lecture
Mediate
Moderate
Negotiate
Persuade
Promote
Publicize
Reconcile
Recruit
Spoke
Translate
Wrote
CREATIVE SKILLS
Act
Conceptualize
Create
Customize
Design
Develop
Direct
Establish
Fashion
Found
Illustrate
Initiate
Integrate
Introduce
Invent
Originate
Perform
Plan
Revitalize
DETAIL SKILLS
Approve
Validate
Retain
Execute
Dispatch
Respond
Followed-through
Implement
Enforce
Responsible
Tolerate
Met deadlines
Arrange
Time management
Vary
Routine
Memorize
Judge
Collect
Compile
FINANCIAL SKILLS
Administer
Allocate
Analyze
Appraise
Audit
Balance
Budget
Calculate
Compute
Develop
Forecast
Manage
Market
Plan
Project
Research
HELPING SKILLS
Assess
Assist
Clarify
Coach
Counsel
Demonstrate
Diagnose
Educate
Expedite
Facilitate
Familiarize
Guide
Motivate
Refer
Rehabilitate
Represent
MANAGEMENT
SKILLS
Administer
Analyze
Assign
Attain
Chair
Consolidate
Contract
Coordinate
Delegate
Develop
Direct
Evaluate
Execute
Improve
Increase
Organize
Oversaw
Plan
Prioritize
Produce
Recommend
Review
Schedule
Strengthen
Supervise
RESEARCH SKILLS
Clarify
Collect
Critique
Diagnose
Evaluate
Examine
Extract
Identify
Inspect
Interpret
Interview
Investigate
Organize
Review
Summarize
Survey
Systematize
TEACHING SKILLS
Adapt
Advise
Clarify
Coach
Communicate
Coordinate
Demystify
Developed
Enable
Encourage
Evaluate
Explain
Facilitate
Guide
Inform
Instruct
Persuade
Set goals
Stimulate
Train
TECHNICAL SKILLS
Assemble
Built
Calculate
Compute
Design
Devise
Engineer
Fabricate
Maintain
Operate
Overhaul
Program
Remodel
Repair
Solve
Upgrade
Sample Student
Palatine, IL 60067
847.555.5555
www.linkedin.com/in/samplestudent
CUSTOMER SERVICE REPRESENTATIVE
Strong focus on customer service with experience building positive relationships with
clients/customers, team members and management. Strong communication, time
management and organizational skills. Fluent in Spanish and English.
EDUCATION
Harper College, Palatine, IL August 20xx to Present
Pursuing Associate in Arts Degree
SKILLS
Microsoft Office: Word, Excel, PowerPoint
Fluent in Spanish and English
WORK EXPERIENCE
IKEA, Schaumburg, IL April 20xx to Present
Sales Associate / Cashier
• Provide visitors with a positive shopping experience by meeting or exceeding all
customer service standards
• Ensure that returns and exchanges are completed accurately and in timely manner
• Collaborate with managers and team members to achieve company goals
• Complete procedures to maintain correct stock levels
• Follow all cashier balancing policies and procedures
VOLUNTEER EXPERIENCE
Bridge Youth and Family Services, Palatine, IL April 20xx to December 20xx
Youth Mentor
• Provided role modeling and friendship to mentees who benefit from having an
additional adult in their life
• Helped mentees develop better social, emotional and academic skills through planned
activities, phone and email check-ins and group coaching sessions
ACTIVITIES
Harper College, Palatine, IL
• Student Government Association September 20xx to Present
• Business & Entrepreneurship Club February 20xx to Present
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JOB PLACEMENT RESOURCE CENTER
Sample Student
Palatine, IL 60067
847.555.5555
samplestudent@gmail.com
www.linkedin.com/in/samplestudent
Accounting Internship
Education
Harper College, Palatine, IL
Pursuing Associate in Applied Science, Accounting Expected May 20xx
Kappa Beta Delta
G.P.A. 3.85/4.0
Relevant Coursework and Project
Managerial Accounting Payroll Accounting Macroeconomics
Microeconomics QuickBooks I and II Business Law
Individual Tax Accounting Cost Accounting Financial Accounting
Project: “Financial Analysis of XYZ Company” – Researched profitability of the company and
made investment recommendations based on analysis of financial statements.
Skills
Microsoft Office: Word, Excel, PowerPoint and Access
QuickBooks
Fluent in English and Spanish
Experience
Assistant Cashier June 20xx to Present
ABC Chrysler, Jeep and Dodge Ram, Palatine, IL
• Calculate customers’ bills using the dealership’s computer system and strong knowledge of
accounting principles
• Receive cash, checks and credit card payments from customers and record on repair and counter
ticket efficiently and accurately to ensure customer loyalty
• Record totals of customer tickets and repair orders, sales deposits and balance with cash, check
and credit card payments at end of shift
• Verify parts and services invoices to batch posting report and take responsibility to report
inventory to team leader
• Answer phones promptly and direct customers to proper department using strong customer
service skills
Activities
Harper College, Palatine, IL
Accounting Club – President / Treasurer August 20xx to Present
Environmental Club – Treasurer March 20xx to Present
• Use leadership skills to create relevant club programs and mentor new club members
• Create annual budgets and present to advisors and Deans using analytical problem-solving skills
• Participate on college-wide team to plan methods to motivate students to engage in activities
offered on campus
Palatine Senior Center, Palatine, IL
Volunteer Tax Preparer January 20xx to Present
• Build strong rapport with seniors to facilitate preparation of tax returns
• Actively listen and communicate with seniors to provide support discussing financial concerns
Resumes, Cover Letters, References and Interviewing | 6
JOB PLACEMENT RESOURCE CENTER
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JOB PLACEMENT RESOURCE CENTER
02.
COVER LETTER
Your cover letter is an important introduction that clearly shows your interest in
the position. It connects your skills and qualifications as they relate to the specific
position that you are applying for and your interest in meeting with the employer
for an interview.
3 Always submit a cover letter with your resume unless directed not to by the
employer
3 Tailor each cover letter to the position you are applying for and highlight
skills and experience you possess that meet the employers needs, using
keywords from the job posting
3 Address letter to the appropriate recipient name or “Hiring Manager”. Do not use “Dear Sir or Madam” or “To Whom it
May Concern”
3 Use the same font, size and type as your resume and references
3 ALWAYS check spelling and grammar!
Sample Cover Letters
There are many sample cover letters on the Job Placement Resource Center website listed by Area of Interest. Please use
these cover letters as a guide when creating your individual cover letter.
Visit harpercollege.edu/jprc and click on Students.
Sample Student
Palatine, IL 60067
847.555.5555
www.linkedin.com/in/samplestudent
January 21, 20xx
Hiring Manager
ABC Company
35 West Green Street
Schaumburg, IL 60035
Dear Hiring Manager,
I am very interested in the Customer Service Representative position that is posted on your
company’s website. I believe that my experience and strong customer service skills set will
allow me to contribute to ABC Company.
I have attached my resume for your consideration and would like to highlight some of the
qualifications that I believe make me an excellent candidate for this position. These include:
• Outstanding customer service background and a passion for providing a positive
customer experience
• Excellent computer, data entry and phone skills
• Strong organizational and time management focus
• Bilingual in English and Spanish
I am aware of the excellent product and service that ABC Company provides its customers and I
feel that I would be an excellent addition to your team. I look forward to an opportunity to
discuss this position with you. Please contact me at your convenience if I can provide further
information about my qualifications or to answer any questions. Thank you for your time and
consideration.
Sincerely,
Sample Student
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JOB PLACEMENT RESOURCE CENTER
Sample Student
Palatine, IL 60067
847.555.5555
samplestudent@gmail.com
www.linkedin.com/in/samplestudent
References
Sara Jones
Associate Professor
Harper College
1200 West Algonquin Road
Palatine, IL 60067
847-925-0000
Former Professor
Donna Martin
Department Manager
IKEA
1111 West Oak Street
Schaumburg, IL 60067
847-555-5555
Former Manager
Tim Zanuth
Staples
1234 Main Street
Palatine, IL 60067
847-555-1234
Former Co-Worker
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JOB PLACEMENT RESOURCE CENTER
03.
REFERENCES
A list of references provides an employer with an insight to your work ethic,
personality and ability to get along with others. Here are some guidelines to follow
when creating a reference page.
3 References should be on a separate document and use the same paper,
font, heading and style as your resume and cover letter
3 References should not be sent with the resume and cover letter unless
specifically requested by an employer
3 Be prepared to provide your list of references at any time the employer
requests
3 Bring the list with you for interviews and also have it on
hand when filling out applications that specifically ask for
references
3 Be sure to include the person’s name, title, company
name, company address, company phone number,
email address and their relationship to you
3 Three references are generally sufficient
3 Former supervisors, former co-workers, former
professors or teachers are good references
3 Be sure to ask only those people who will represent
you in a positive light
3 Friends and family are not appropriate
3 Ask permission to use individuals as your references for
your job search
3 Keep references informed each time you submit your
references
3 Consider giving your references a copy of your resume
3 Thank your references
04.
INTERVIEW
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JOB PLACEMENT RESOURCE CENTER
PURPOSE OF AN INTERVIEW
3 To provide information about you not contained in your resume
3 To show the employer that you have the skills, personality and interest
to do the job
3 To enable the employer to determine if you will fit into the current
organizational structure and your degree of interest
3 To help you understand the organization, the culture and the demands
of the position so you can make a good decision regarding the suitability
of the job
Tips for Conducting Company Research:
3 Use the company’s website to find general information
about the company such as when it was founded,
what they make or do, how many employees work
there, the company’s mission and values, the
organizational structure, and where you might fit in
3 Utilize other websites that provide insight into
corporate culture, growth outlook and interview
tips. These websites include — www.glassdoor.com
and www.firsthand.co.
3 Ask your network (friends, family, neighbors,
instructors) for their insight into the company
Planning
Having a plan leading up to your interview will help decrease your feelings of nervousness and help you make a great
first impression.
Tips for Planning:
3 Proofread your resume one more time and make
several copies to bring with you
3 Bring copies of your list of references
3 Prepare your list of questions for the employer to bring
with you
3 Make sure you have the name and phone number
of the person you are interviewing with in case you
are running late — which of course you will not be
3 Prepare a portfolio or other professional way to carry
your documents with you. You might want to include
a pad of paper and a pen
3 Make sure you have all the information you would
need to complete an application
3 Try on your interview clothes to make sure they fit
properly and are clean and pressed
3 Get directions and map your route. You might consider
doing a dry run at the same time of day that your
interview is so that you will know the flow of traffic
3 Give yourself ample time to arrive at your location.
If you arrive 10-15 minutes before your appointment
time that is considered sufficient
3 Leave your cell phone in the car or triple check it is
turned off
The Three Ps of Interviewing
Successful interview candidates focus on The Three Ps of Interviewing: Preparation, Planning and Practice!
Preparation: Company Research
Researching the company is the first step in the interview process. This step is often overlooked and is a prime reason that
candidates are rejected.
Knowing about the company will prepare you to answer these frequently asked questions:
3 What do you know about our company?
3 Why do you think you would be a good fit for our company?
3 What do you know about our products, the industry and our competitors?
Source: University of Oklahoma
Attitude 40%, Appearance 25%, Communication Skills 25%, Job Qualifications 10%
Pie Chart
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JOB PLACEMENT RESOURCE CENTER
Dressing for the Interview
First impressions are important. It is important to dress in professional attire for the interview.
3 A well-coordinated suit/outfit; navy gray or black and
a shirt in a complementary color (white or light color)
3 Clean dress shoes
3 Trimmed and clean nails
3 NO perfume/cologne
3 Neat and professional hairstyle
3 Sparse jewelry
3 Cover tattoos
Practice, Practice and Practice Some More
Interviewing is a learned art and practicing is the key to success. The more you practice, the more confident you will feel
and the less anxiety you will bring to the interview. Your responses will sound more convincing and more conversational.
There are so many questions an employer could ask a candidate that it seems overwhelming to prepare. Think about who
you are from a professional perspective and your career goals. How can you convince the employer you can do this job
better than any other candidate? How can you best show your attitude, enthusiasm, passion and work ethic?
How You May be Rated During the Interview
Research has shown that an interview is about more
than the qualifications required for the job. Your attitude,
appearance and communication skills play a large role in
how an employer evaluates a prospective employee. Keep
these “pieces of the pie” in mind as you practice for your
interview.
Tips for Practicing Interviewing:
3 Review the job posting (description) and be ready to
identify your skills and strengths and examples of how
you have used them
3 Sound prepared but not rehearsed
3 Practice your answers out loud. Avoid memorizing
long statements. What happens if you forget a line
or word?
3 Practice asking the questions you have prepared to
ask the interviewers
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JOB PLACEMENT RESOURCE CENTER
SAMPLE INTERVIEW QUESTIONS
Questions You Could be Asked:
3 Tell me about yourself
3 Why did you choose your program of study?
3 How has your education prepared you for this
position/your career?
3 What do you know about our company/organization?
3 What are your strengths?
3 What is something about yourself you are trying to
improve upon? What are your weaknesses?
3 Why do you want to work for our company/why do
you think you would be a good fit for our company/
organization?
3 What are your goals?
3 What motivates you?
3 Describe a time when you were on a team and a
member was not pulling their weight
3 Describe a time when you took on the role of a leader
3 Have you ever had a conflict with a peer or professor?
What was the outcome?
3 What qualities do you think a successful manager
should have?
3 Tell me about a challenging situation with a customer
and how you handled it
3 Tell me about a time you achieved an important work
or school goal
3 Tell me about a time when you had to deal with
someone who disagreed with you
3 What is your dream job?
3 Tell me about your computer skills
3 What kind of situations (or people) upset you?
3 Describe a situation where you would not have been
successful if you had not been persistent
3 Why should we hire you?
Interview Questions to Ask Employers:
Employers will ask you if you have any questions to ask of them. Have a list of 5 to 6 questions ready to ask. You can have
them written on a document and bring them with you — you do not have to memorize them. Do not ask questions that you
can find on the company website — you want the employer to know you have been on the website.
There are questions that are appropriate to ask — about the job, the company and training. Avoid asking about salary and
benefits until after you have a job offer.
Sample Questions to Ask:
3 What is a typical day like?
3 What do you like most about working for this
company?
3 Can you give me examples of how I would collaborate
with my manager?
3 How and when are evaluations conducted?
3 What type of training is required/available and how
long does it last?
3 Can you tell me about the team that I will be working
with?
3 If I were successful, what would you like me to have
achieved in the first 3 months?
3 What are the next steps in the hiring process?
Salary Question
Avoid being the person who brings up the salary and benefits question. If the employer asks you what your salary
requirements are, you need to be prepared by doing research on the job title, geographic area and experience level of the
job for which you are applying. It is best to give the salary in a range format. Remember your bottom line is your bottom line,
so you need to figure out what salary you need to have.
Salary Information Websites:
• careeronestop.org
• onetonline.org
• Salaryexpert.com
• Salary.com
• Glassdoor.com
20
Walk-in Hours
Monday 2:00 PM —4:00 PM
Tuesday & Thursday 11:00 AM - 1:00 PM
Wednesday and Friday 8:30 AM - 4:00 PM
RReessoouurrcceess
Concise, compelling career readiness
videos to help you learn and develop
the competencies and job search skills
you need to achieve career success!
www.harpercollege.edu/jprc
Learn and practice your interview
skills via webcam!
harpercollege.biginterview.com
HHIIRREE AA HHAAWWKK
Harper’s online job management
system. Search for jobs, internships/
co-ops, upload your resume and
apply to jobs in your area of interest!
harpercollege-csm.symplicity.com/
JJoobb PPllaacceemmeenntt RReessoouurrccee CCeenntteerr
Wojcik Conference Center ▪ Building W ▪ Room W207
www.harpercollege.edu/jprc
Business Hours
Monday—Thursday 8:00 AM— 5:00 PM
Friday 8:00 AM—4:30 PM
Resumes, Cover Letters, References and Interviewing | 13
JOB PLACEMENT RESOURCE CENTER
Big Interview
Big Interview is an online resource available to Harper students that allows students to practice their interviewing skills
using a webcam. The website contains valuable interviewing resources and over 7,000 interview questions. Log in to
harpercollege.biginterview.com using a Harper email address to create an account. You can share your interviews with
the JPRC staff and receive feedback or watch your own progress.
Mock Interviews
You can set up an appointment with a JPRC staff member to conduct a mock interview based on a job of your choosing.
The JPRC staff will ask you a series of questions, just like in a real interview, and then discuss and evaluate your answers.
Contact 847-925-6400 for an appointment.
TYPES OF INTERVIEWS
Be ready for any type of interview or combination of interviews throughout the job application process.
Face-to-Face
3 Most traditional format of interviewing process where
candidate speaks to one interviewer at a time
3 Important to maintain strong eye contact, good
posture, and positive body language
Video
3 Prepare for this interview by researching the company
and practicing your answers / stories
3 Dress professionally and keep the background area
that will be in camera range clean
3 Remove all distractions and noises from room in which
the interview will take place
3 Double check that webcam and connection is
working well
3 Use Big Interview to simulate the video and Skype
interview experience
Phone
3 Phone interviews are often shorter in length than
other types of interviews. Research the company
and be prepared for any type of question
3 May be used to screen candidates before moving
to further steps of the hiring process
3 There is no body language feedback - make sure you
keep your voice from being monotone – SMILE!
Group
3 Similar to Face-to-Face interviews but there is more
than one interviewer and/or more than one candidate
3 Begin and end your answer by speaking directly to the
interviewer who asked the question, but maintain eye
contact with all interviewers throughout your answer
3 Be assertive in group interviews so that your voice is
heard, but not aggressive. Show that you are listening
to what others are saying and be respectful
FOLLOW-UP
You successfully navigated the interview — but you are not done yet!
Within 24 hours of the interview, you should send a thank you email or letter to every person who you interviewed with.
If you interviewed with more than one individual, consider sending a group thank-you email or each email needs to be written
differently. The interviewers will share their thank-yous.
3 Based on the time frame of the job decision making
process, (which was one of the questions you asked),
you will want to follow-up with the employer
3 Additional follow-up can be done by phone, email or
both within 5 to 7 days after the interview or based on
what you know from the interview
3 Make sure you state your name, date of interview and
the job you interviewed for in your communication
3 Express your continued interest in the position, ask
where they are in the hiring process and if you are still
being considered
3 Thank them for their time and make sure you leave
your contact information
SAMPLE EMAIL THANK YOU LETTER
Dear (Name of Person or Persons You Interviewed With),
Thank you for the opportunity to interview for the Accounts Payable position yesterday.
The interview strengthened my enthusiasm for the position and my interest in working for
ABC Company.
As we discussed, you are looking for someone with knowledge of accounting procedures and
strong communication and computer skills. My education and experience have given me the
opportunity to develop these skills and therefore, I believe I am a strong candidate for this
position.
I feel that I would make a positive contribution to ABC Company. Please contact me if I can
provide any additional information. I look forward to hearing from you soon.
Thank you for your time and consideration.
Sincerely,
Sample Student
samplestudent@email.com
847-555.5555
A FEW MORE TIPS!
3 Do not forget to smile, maintain eye contact and be
aware of other non-verbal types of communication.
Be the very best YOU!
3 Interviewing should be a conversation, not an
interrogation. You can ask questions and make
comments throughout the interview
3 Leave your cell phone in the car or make sure it is OFF
before entering the site of the interview
3 Remember that you are being evaluated from the time
you pull into the parking lot until you drive away. Be
sure to be polite and friendly to everyone you meet
and avoid using your cell phone
3 Make a closing statement. Let the employer know you
are very interested in the position and why. It is not
bragging — it is making sure the employer knows you
want this job!
3 Remember each interview is a learning experience
Interviewing
is a life skill
- Big Interview
“
“
Resumes, Cover Letters, References and Interviewing | 14
JOB PLACEMENT RESOURCE CENTER
THANK YOU EMAIL
05.
MORE
RESOURCES
JOB SEARCH CHECKLIST
RESUME
The purpose of a resume is to get you an interview. Are you confident about
your resume? Do you have questions about what to include or how to format
it for easy reading?
COVER LETTER
Cover letters help the employer understand which position you are looking
for, what skills you have to offer, and a little about who you are as a person.
Is your cover letter targeted to the employer and the position?
RESOURCES
20
Walk-in Hours
Monday 2:00 PM —4:00 PM
Tuesday & Thursday 11:00 AM - 1:00 PM
Wednesday and Friday 8:30 AM - 4:00 PM
RReessoouurrcceess
Concise, compelling career readiness
videos to help you learn and develop
the competencies and job search skills
you need to achieve career success!
www.harpercollege.edu/jprc
Learn and practice your interview
skills via webcam!
harpercollege.biginterview.com
HHIIRREE AA HHAAWWKK
Harper’s online job management
system. Search for jobs, internships/
co-ops, upload your resume and
apply to jobs in your area of interest!
harpercollege-csm.symplicity.com/
JJoobb PPllaacceemmeenntt RReessoouurrccee CCeenntteerr
Wojcik Conference Center ▪ Building W ▪ Room W207
www.harpercollege.edu/jprc
Business Hours
Monday—Thursday 8:00 AM— 5:00 PM
Friday 8:00 AM—4:30 PM
20
Walk-in Hours
Monday 2:00 PM —4:00 PM
Tuesday & Thursday 11:00 AM - 1:00 PM
Wednesday and Friday 8:30 AM - 4:00 PM
RReessoouurrcceess
Concise, compelling career readiness
videos to help you learn and develop
the competencies and job search skills
you need to achieve career success!
www.harpercollege.edu/jprc
Learn and practice your interview
skills via webcam!
harpercollege.biginterview.com
HHIIRREE AA HHAAWWKK
Harper’s online job management
system. Search for jobs, internships/
co-ops, upload your resume and
apply to jobs in your area of interest!
harpercollege-csm.symplicity.com/
JJoobb PPllaacceemmeenntt RReessoouurrccee CCeenntteerr
Wojcik Conference Center ▪ Building W ▪ Room W207
www.harpercollege.edu/jprc
Business Hours
Monday—Thursday 8:00 AM— 5:00 PM
Friday 8:00 AM—4:30 PM
20
Walk-in Hours
Monday 2:00 PM —4:00 PM
Tuesday & Thursday 11:00 AM - 1:00 PM
Wednesday and Friday 8:30 AM - 4:00 PM
RReessoouurrcceess
Concise, compelling career readiness
videos to help you learn and develop
the competencies and job search skills
you need to achieve career success!
www.harpercollege.edu/jprc
Learn and practice your interview
skills via webcam!
harpercollege.biginterview.com
HHIIRREE AA HHAAWWKK
Harper’s online job management
system. Search for jobs, internships/
co-ops, upload your resume and
apply to jobs in your area of interest!
harpercollege-csm.symplicity.com/
JJoobb PPllaacceemmeenntt RReessoouurrccee CCeenntteerr
Wojcik Conference Center ▪ Building W ▪ Room W207
www.harpercollege.edu/jprc
Business Hours
Monday—Thursday 8:00 AM— 5:00 PM
Friday 8:00 AM—4:30 PM
REFERENCES
Make a separate list of references. This is a list of contact information, not an actual letter of recommendation, although
the same person may be a reference and write a letter for you. An employer may ask for three references at the end
of an interview, in the application process, or when you are a finalist for a position.
INTERVIEW PRACTICE
If the employer asks you about your teamwork experience, are you ready to answer? If they ask about a weakness,
are you ready to answer? Make an appointment for a mock interview with your Workforce Coordinator in the JPRC.
CREATE A LIST OF POTENTIAL EMPLOYERS
Research and create an Excel spreadsheet of your targeted companies.
USE HIRE A HAWK
Register and use Hire a Hawk, our online job management system for Harper students and alumni. Here you can search
for jobs, internships/co-ops, upload your resume and apply to jobs in your area of interest.
Resumes, Cover Letters, References and Interviewing | 15
JOB PLACEMENT RESOURCE CENTER
Harper’s online job management
system. Search for jobs, internships/
co-ops, upload your resume and apply
to jobs in your area of interest!
harpercollege-csm.symplicity.com/
Concise, compelling career readiness
videos to help you learn and develop
the competencies and job search skills
you need to achieve career success!
harpercollege.edu/jprc
Learn and practice your interview skills
via webcam!
harpercollege.biginterview.com
Wojcik Conference Center
Building W, Room W207
jprc@harpercollege.edu
8 47. 9 25.64 0 0
harpercollege.edu/jprc
Call to schedule an appointment
Job Placement Resource Center
