www.samsung.com/ca
User Manual
English (CA). 08/2018. Rev.1.0
SM-J337W
2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Device layout and functions
12 Battery
16 SIM or USIM card
18 Memory card (microSD card)
20 Turning the device on and off
21 Initial setup
23 Samsung account
24 Transferring data from your previous
device
29 Understanding the screen
38 Notification panel
40 Entering text
Apps and features
42 Installing or uninstalling apps
44 Bixby
51 Phone
56 Contacts
61 Messages
63 Internet
65 Email
66 Camera
77 Gallery
84 Multi window
88 Samsung Gear
89 Samsung Members
90 Samsung Notes
91 Calendar
92 My Files
92 Clock
95 Calculator
96 Game Launcher
99 Sharing content
100 Google apps
Table of Contents
3
Appendix
130 Troubleshooting
Health and Safety
Settings
102 Introduction
102 Connections
103 Wi-Fi
105 Bluetooth
106 Data saver
107 Mobile Hotspot and Tethering
108 More connection settings
109 Sounds and vibration
110 Dolby Atmos (surround sound)
110 Notifications
111 Display
112 Screensaver
112 Wallpapers and themes
113 Advanced features
114 Dual Messenger
115 Device maintenance
117 Apps
117 Lock screen
118 Security
119 Secure Folder
124 Cloud and accounts
125 Backup and restore
126 Google
126 Accessibility
127 General management
128 Software update
129 User manual
129 About phone
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
Descriptions are based on the devices default settings.
Some content may differ from your device depending on the region, service provider,
model specifications, or devices software.
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the devices specifications and the environment that it is used in.
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Center. For user-installed apps, contact service
providers.
Modifying the devices operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung license agreement and will void your warranty.
Basics
5
Be careful not to forget your unlock codes for the screen lock, accounts, and other
security features. If you forget an unlock code, you will not be able to use the device if
you do not reset it. Samsung is not responsible for any data loss or inconvenience caused
by forgotten unlock codes.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
6
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the devices normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
Basics
7
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
During the initial setup after purchase or when restoring data
When downloading large files
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
When using large amount of data for syncing with the cloud, email, or other accounts
When using a navigation app in a car while the device is placed in direct sunlight
When using the mobile hotspot and tethering feature
When using the device in areas with weak signals or no reception
When charging the battery with a damaged USB cable
When the devices multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
When you are roaming
Basics
8
Do the following when the device heats up:
Keep the device updated with the latest software.
Conflicts between running apps may cause the device to heat up. Restart the device.
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
Close apps that increase battery consumption or that run in the background when
not in use.
Delete unnecessary files or unused apps.
Decrease the screen brightness.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Center.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Basics
9
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the batterys lifespan, damaging the device, or causing a fire.
Do not store your device in very cold or very hot temperatures.
Do not expose your device to direct sunlight for extended periods.
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
Never use a damaged charger or battery.
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
The supplied items are designed only for this device and may not be compatible
with other devices.
Appearances and specifications are subject to change without prior notice.
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
10
Device layout
Power key
Back key
Earphone jack
Recents key
Multipurpose jack
Home key
Microphone
Front camera
Proximity sensor
Speaker
Touchscreen
Speaker
Volume key
Rear camera
Back cover
Flash
GPS antenna
Main antenna
Basics
11
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
Do not cover the proximity sensor area with screen accessories, such as a screen
protector or stickers. Doing so may cause the sensor to malfunction.
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
Power
Press and hold to turn the device on or off.
Press to turn on or lock the screen.
Recents
Tap to open the list of recent apps.
Home
Press to turn on the screen while the screen is locked.
Press to return to the Home screen.
Press and hold to launch
Google Assistant
.
Back
Tap to return to the previous screen.
Tap and hold to access additional options for the current screen.
Volume
Press to adjust the device volume.
Basics
12
Battery
Installing the battery
1
Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2
Insert the battery with the batterys gold-coloured contacts properly aligned with the
devices contacts.
Basics
13
3
Replace the back cover.
Removing the battery
1
Remove the back cover.
2
Pull out the battery.
Basics
14
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1
Connect the USB cable to the USB power adapter.
2
Plug the USB cable into the devices multipurpose jack.
3
Plug the USB power adapter into an electric socket.
4
After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
Basics
15
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
Optimize the device using the device maintenance feature.
When you are not using the device, turn off the screen by pressing the Power key.
Activate power saving mode.
Close unnecessary apps.
Deactivate the Bluetooth feature when not in use.
Deactivate the Wi-Fi feature when not in use.
Deactivate auto-syncing of apps that need to be synced, such as emails.
Decrease the backlight time.
Decrease the screen brightness.
Battery charging tips and precautions
When the battery power is low, the battery icon appears empty.
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
The device can be used while it is charging, but it may take longer to fully charge the
battery.
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
While charging, the device and the charger may heat up. This is normal and should not
affect the devices lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
If the device is not charging properly, take the device and the charger to a Samsung
Service Center.
Basics
16
SIM or USIM card
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use only a nano-SIM card.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
1
Remove the back cover and battery.
2
Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
Do not insert a memory card into the SIM card slot. If a memory card happens to be
lodged in the SIM card slot, take the device to a Samsung Service Center to remove
the memory card.
3
Replace the battery and back cover.
Basics
17
Removing the SIM or USIM card
1
Remove the back cover and battery.
2
Pull out the SIM or USIM card.
Basics
18
Memory card (microSD card)
Installing a memory card
Your devices memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your devices maximum memory card capacity, refer to the Samsung website.
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
Use caution to insert the memory card right-side up.
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognize the card. To use the memory card, you must format it.
If your device cannot format or recognize the memory card, contact the memory
card manufacturer or a Samsung Service Center.
Frequent writing and erasing of data shortens the lifespan of memory cards.
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
SD card
folder.
1
Remove the back cover and battery.
2
Insert a memory card with the gold-coloured contacts facing downwards.
3
Replace the battery and back cover.
Basics
19
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device maintenance
Storage
Storage settings
SD card
UNMOUNT
.
1
Remove the back cover and battery.
2
Pull out the memory card.
3
Replace the battery and back cover.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device maintenance
Storage
Storage settings
SD card
Format
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturers warranty does not
cover loss of data resulting from user actions.
Basics
20
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
If your device is frozen and unresponsive, press and hold the Power key and the
Volume Down key simultaneously for more than 7 seconds to restart it.
Follow all posted warnings and directions from authorized personnel in areas
where the use of wireless devices is restricted, such as airplanes and hospitals.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
Activating emergency mode
To activate emergency mode, press and hold the Power key, and then tap
Emergency mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Deactivating emergency mode
To deactivate emergency mode, tap
Turn off Emergency mode
. Alternatively, press and
hold the Power key, and then tap
Emergency mode
.
Basics
21
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the devices software and your
region.
1
Turn on the device.
2
Select your preferred device language and select .
Select a language.
3
Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
4
Follow the on-screen instructions to proceed the initial setup.
5
Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
Not now
.
Basics
22
6
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
7
Select features you want to use and complete the initial setup.
The Home screen will appear.
Basics
23
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Cloud and accounts
Accounts
Samsung account
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1
Launch the
Settings
app and tap
Cloud and accounts
Accounts
Add account
.
2
Tap
Samsung account
CREATE ACCOUNT
.
3
Follow the on-screen instructions to complete creating your account.
Basics
24
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1
Launch the
Settings
app and tap
Cloud and accounts
Accounts
Add account
.
2
Tap
Samsung account
SIGN IN
.
3
Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Find ID
or
Reset password
. You can find your
account information when you enter the required information.
4
Tap
DONE
to finish registering your Samsung account.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1
Launch the
Settings
app and tap
Cloud and accounts
Accounts
.
2
Tap
Samsung account
Remove account
.
3
Tap
REMOVE
, enter your Samsung account password, and then tap
REMOVE ACCOUNT
.
Transferring data from your previous device
You can transfer content, such as images, contacts, and messages, from your previous device
via Smart Switch or from a backup of your data via Samsung Cloud.
This feature may not be supported on some devices or computers.
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Basics
25
Smart Switch
Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the
Settings
app and tap
Cloud and accounts
Smart Switch
. If you do not have the app,
download it from
Galaxy Apps
or
Play Store
.
Transferring data from a mobile device
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1
On the previous device, launch Smart Switch.
If you do not have the app, download it from
Galaxy Apps
or
Play Store
.
2
On your device, launch the
Settings
app and tap
Cloud and accounts
Smart Switch
.
3
Place the devices near each other.
4
On the previous device, tap
WIRELESS
SEND
.
5
On your device, tap
WIRELESS
RECEIVE
and select the previous device type.
6
Follow the on-screen instructions to transfer data from your previous device.
Basics
26
Transferring data using external storage
Transfer data using external storage, such as a microSD card.
1
Transfer data from your previous device to external storage.
2
Insert or connect the external storage device to your device.
3
On your device, launch the
Settings
app and tap
Cloud and accounts
Smart Switch
EXTERNAL STORAGE
RESTORE
.
4
Follow the on-screen instructions to transfer data from external storage.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2
On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3
Connect your previous device to the computer using the devices USB cable.
4
On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5
Connect your device to the computer using the USB cable.
6
On the computer, follow the on-screen instructions to transfer data to your device.
Basics
27
Viewing imported data
You can view the imported data on the same app from your previous device.
If your new device does not have the same apps to view or play the imported data, the data
will be saved to a similar app. For example, if you import memos and your device does not
have the Memo app, you can view the memos in the
Samsung Notes
app.
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
1
On your previous device, sign in to your Samsung account.
2
Launch the
Settings
app, select the backup option, and back up your data.
If your device supports Samsung Cloud, launch the
Settings
app, tap
Cloudandaccounts
Samsung Cloud
, select your device under
BACKUPANDRESTORE
, tap
Back up
, and then back up your data.
The data backup method may vary depending on your model.
Some data will not be backed up. To check which data will be backed up, launch
the
Settings
app, tap
Cloud and accounts
Samsung Cloud
, select your device
under
BACKUP AND RESTORE
, and then tap
Back up
.
Restoring data
1
On your new device, launch the
Settings
app and tap
Cloud and accounts
SamsungCloud
.
2
Select your previous device under
BACKUP AND RESTORE
and tap
Restore data
.
3
Tick the data types you want to restore and tap
RESTORE
.
Basics
28
Syncing data
You can sync data saved in your device with Samsung Cloud and access it from other devices.
1
On your new device, launch the
Settings
app and tap
Cloud and accounts
SamsungCloud
.
2
Tap
Settings
Sync settings
.
3
Tap the switches next to the items you want to sync with.
Checking data
You can check the saved items and used memory of your Samsung Cloud. Launch the
Settings
app and tap
Cloud and accounts
Samsung Cloud
.
You can immediately check your used memory and saved items, such as,
GALLERY
,
SAMSUNG NOTES
, and
SAMSUNG CLOUD DRIVE
. Tap each card and enter the next
page. You can change the settings or check the saved data.
You can check the backup data in your Samsung account by using the
BACKUPANDRESTORE
option. Select your device and tap
Restore data
.
Basics
29
Understanding the screen
Controlling the touchscreen
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.
It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
Basics
30
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
Basics
31
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
A widget
Favourite apps
A folder
Bixby Home indicator. View your
customized content.
A screen indicator
An app
Basics
32
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the
Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, press the Home key or tap the Back key.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area and tap
Home screen settings
Apps button
Show Apps button
APPLY
. The Apps button will be added at the
bottom of the Home screen.
Apps button
Basics
33
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1
On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
2
Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap
Enter folder name
and
enter a folder name.
Adding more apps
Tap
ADD APPS
on the folder. Tick the apps to add and tap
ADD
. You can also add an app
by dragging it to the folder.
Moving apps from a folder
Tap and hold an app to drag it to a new location.
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
34
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
Adding panels: Swipe to the left, and then tap .
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
Deleting panels: Tap on the panel.
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
Themes
: Change the devices theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
Home screen settings
: Change the size of the grid to display more or fewer items on the
Home screen and more.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on
the Home screen. On the Home screen, tap and hold an empty area, and then tap
Homescreensettings
Home screen layout
Home screen only
APPLY
.
You can now access all your apps by swiping to the left on the Home screen.
Basics
35
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Basics
36
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key or the Home key to turn on the screen.
Locked screen
Basics
37
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
Screenlocktype
, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
Swipe
: Swipe in any direction on the screen to unlock it.
Pattern
: Draw a pattern with four or more dots to unlock the screen.
PIN
: Enter a PIN with at least four numbers to unlock the screen.
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
None
: Do not set a screen lock method.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
Secure lock settings
, and then tap the
Auto factory reset
switch to activate it.
Screen capture
Capture a screenshot while using the device.
Press and hold the Home key and the Power key simultaneously. You can view captured
images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
Basics
38
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch
Settings
.
Access the notification settings.
Quick setting buttons
Basics
39
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
Button order
, tap and hold a button, and then drag it to
another location.
Basics
40
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
When the keyboard is opened for the first time, the keyboard setup screen will
appear. Set the input language, keyboard type, and keyboard settings and then tap
START
.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Additional keyboard functions
Enter a space.
View more keyboard functions.
Changing the input language
Tap
Languages and types
MANAGE INPUT LANGUAGES
, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Changing the keyboard layout
Tap
Languages and types
, select a language, and then select a keyboard layout to use.
On
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Basics
41
Additional keyboard functions
: Enter emoticons.
: Enter stickers.
: Attach animated GIFs.
: Enter text by voice.
: Change the keyboard settings.
: Add an item from the clipboard.
: Change the keyboard for one-handed operation.
Copying and pasting
1
Tap and hold over text.
2
Drag or to select the desired text, or tap
Select all
to select all text.
3
Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4
Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
42
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Open the
Samsung
folder and launch the
Galaxy Apps
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
Settings
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
Settings
Auto-update apps
, and
then select an option.
Apps and features
43
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
Disable
: Disable selected default apps that cannot be uninstalled from the device.
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the apps permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
44
Bixby
Introduction
Bixby is a new interface that can communicate with you and it provides services that help you
to use your smartphone more conveniently.
Bixby Home: You can view recommended services and information that Bixby provides
by analyzing your usage patterns and your routine.
Reminder
: You can create reminders to schedule to-do items or to view content later.
To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.
To use the Bixby feature, you must register and sign in to your Samsung account.
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must register
and sign in to your Samsung account according to the on-screen instructions and agree to
the terms and conditions.
1
Swipe to the right on the Home screen.
2
Check the Bixby intro page and tap
NEXT
.
3
Tap
SIGN IN
and follow the on-screen instructions to sign in to your Samsung account.
If you are already signed in, this step will not appear.
4
Tap
DONE
to finish registering your Samsung account.
5
Read and agree to the terms and conditions and tap
NEXT
.
The Bixby Home screen will appear.
Apps and features
45
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analyzing your usage patterns and your routine.
Opening Bixby Home
1
Swipe to the right on the Home screen.
The Bixby Home screen will appear.
2
Swipe upwards or downwards to view recommended content.
Upcoming reminder
Access additional options.
Recommended content
3
To close Bixby Home, swipe to the left on the screen.
Apps and features
46
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.
For example, on the way to the office in the morning, you can view your days schedule and
play your favourite music on the Bixby Home screen. In the evening, you can view alarms,
check your daily activity, and view your friends’ feeds.
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
Editing Bixby cards list
To pin a card to the top of the Bixby Home screen, tap
Pin to top
. To unpin a card, tap
Unpin
.
To hide a card from the list, tap
Hide for now
.
To stop displaying a card on the list, tap
Don’t show again
.
Selecting apps to show as Bixby cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
Settings
Cards
and tap the switches next to items to
add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap
Settings
Cards
and then download an app.
Apps and features
47
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
To fully use this feature, you must register and sign in to your Samsung account.
To use location reminders, the GPS feature must be activated.
Starting Reminder
You can start Reminder from Bixby Home.
1
Swipe to the right on the Home screen.
The Bixby Home screen will appear.
2
Tap
GET STARTED
on the
UPCOMING REMINDERS
card.
The Reminder intro page will appear.
Add the app icon
to the Home
screen.
3
Tap
START
.
If the
Add Reminder on Home screen
option is ticked, you can launch the
Reminder
app (
) from the Home screen.
Apps and features
48
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to Water the flowers when I get home.
1
Launch the
Reminder
app.
2
Tap
Write a reminder
and enter Water the flowers’.
3
Tap
Set conditions
Pick a place
and set the location to home.
4
Tap
WHEN I ARRIVE AT
DONE
.
5
Tap
SAVE
to save the reminder.
When you arrive at home, the Water the flowers’ notification will appear.
Apps and features
49
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
COMPLETE
or
SNOOZE
.
Viewing the reminders list
Launch the
Reminder
app to view your reminders list. To view reminder details, select a
reminder.
Setting reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1
Select a reminder to edit and tap
EDIT
. Alternatively, swipe right on a reminder and tap
Edit
.
2
Edit the conditions and tap
SAVE
.
Reminder conditions
Add an image.
Checklist
Repeat interval
Reminder information
Apps and features
50
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
COMPLETE
. Alternatively, swipe to the left on
a reminder.
Restoring reminders
Restore reminders that have been completed.
1
On the reminders list, tap
Completed
EDIT
.
2
Tick items to restore and tap
RESTORE
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, swipe right on a reminder and tap
Delete
. To delete multiple reminders,
tap and hold a reminder, tick reminders to delete, and then tap
DELETE
.
Customizing Bixby settings
On the Bixby Home screen, tap
Settings
.
Samsung account
: View your Samsung account information.
Cards
: Select apps to show as cards on the Bixby Home screen.
Auto-update Bixby
: Set the device to update Bixby software automatically even when
using your mobile network.
You can incur additional charges when using this feature.
Notifications
: Set to receive notifications about Bixby Home cards, marketing
information, and more.
Privacy
: Set to use Bixbys interactive and customized services to enhance your
experience. You can also delete Bixby interaction data.
About Bixby
: View the Bixby version and legal information.
Apps and features
51
Phone
Introduction
Make or answer voice calls.
Making calls
1
Launch the
Phone
app and enter a phone number.
If the keypad does not appear on the screen, tap
to open the keypad.
2
Tap to make a voice call.
Create a new contact.
Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Add the number to an existing
contact.
Send a message.
Apps and features
52
Making calls from call logs or contacts list
Tap
RECENTS
or
CONTACTS
, and then swipe to the right on a contact or a phone number to
make a call. If this feature is deactivated, launch the
Settings
app, tap
Advanced features
,
and then tap the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
CONTACTS
Speed dial numbers
, select a speed
dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making an international call
1
Tap to open the keypad if the keypad does not appear on the screen.
2
Tap and hold 0 until the + sign appears.
3
Enter the country code, area code, and phone number, and then tap .
Apps and features
53
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the rejection message bar upwards.
To create various rejection messages, launch the
Phone
app, tap
Settings
Quickdecline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
RECENTS
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1
Launch the
Phone
app and tap
Settings
Block numbers
.
2
Tap , select contacts, and then tap
DONE
.
To manually enter a number, tap
Enter phone number
, enter a phone number, and then
tap
.
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
Apps and features
54
Options during calls
During a voice call
The following actions are available:
: Access additional options.
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
Extra volume
: Increase the volume.
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
Mute
: Turn off the microphone so that the other party cannot hear you.
Keypad
/
Hide
: Open or close the keypad.
: End the current call.
Apps and features
55
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
1
Launch the
Phone
app.
2
Enter the number.
If the keypad does not appear on the screen, tap
to open the keypad.
3
Tap
CREATE CONTACT
to create a new contact, or tap
UPDATE EXISTING
to add the
number to an existing contact.
Adding a phone number to Contacts from the calls list
1
Launch the
Phone
app and tap
RECENTS
.
2
Tap a phone number
Details
.
3
Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contact. This allows you to view the
callers information when they call without having them listed in Contact.
1
Launch the
Phone
app and tap
RECENTS
.
2
Tap a phone number
Details
.
3
Tap
Add tag
, enter a tag, and then tap
DONE
. When a call comes from that number, the
tag will show under the number.
Apps and features
56
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1
Launch the
Contacts
app, tap , and then select a storage location.
2
Enter contact information.
Select a storage location.
Scan contact information from a
business card.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
3
Tap
SAVE
.
Apps and features
57
Importing contacts
Add contacts by importing them from other storages to your device.
1
Launch the
Contacts
app and tap
Manage contacts
Import/Export contacts
IMPORT
.
2
Select a storage location to import contacts from.
3
Tick VCF files or contacts to import and tap
DONE
.
4
Select a storage location to save contacts to and tap
IMPORT
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1
Launch the
Settings
app, tap
Cloud and accounts
Accounts
and select the account to
sync with.
2
Tap
Sync account
and tap the
Sync Contacts
switch to activate it.
For the Samsung account, tap
Sync settings
and tap the
Contacts
switch to activate
it.
Apps and features
58
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
Scroll up or down the contacts list.
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
Tap the search field at the top of the contacts list and enter search criteria.
Tap the contacts name
Details
. Then take one of the following actions:
: Add to favourite contacts.
: Make a voice call.
: Compose a message.
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1
Launch the
Contacts
app and tap
Share
.
2
Select contacts and tap
SHARE
.
3
Select a sharing method.
Apps and features
59
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
The profile sharing feature may not be available depending on the region or
service provider.
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1
Launch the
Contacts
app and select your profile.
2
Tap
EDIT
, edit your profile, and tap
SAVE
.
3
Tap
Profile sharing
, and then tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
To change the scope of contacts to share your profile with, tap
Share with
, select an item
to share, and then select an option.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1
Launch the
Contacts
app and tap
Groups
CREATE
.
2
Enter a group name.
To set a group ringtone, tap
Group ringtone
and select a ringtone.
3
Tap
Add member
, select contacts to add to the group, and then tap
DONE
.
4
Tap
SAVE
.
Sending a group message
You can send a group message to a groups members at the same time.
Launch the
Contacts
app, tap
Groups
, select a group, and then tap
Send message
.
Apps and features
60
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1
Launch the
Contacts
app and tap
Manage contacts
Merge contacts
.
2
Tick contacts and tap
MERGE
.
Deleting contacts
1
Launch the
Contacts
app and tap
Delete
.
2
Select contacts and tap
DELETE
.
To delete contacts one by one, open the contacts list and tap a contacts name
Details
.
Then tap
Delete
.
Apps and features
61
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1
Launch the
Messages
app and tap .
2
Add recipients and tap
START
.
3
Enter a message.
To record and send a voice message, tap and hold
, say your message, and then
release your finger. The recording icon appears only while the keyboard is hidden.
Access additional options.
Enter a message.
Make a call to the recipient.
Enter stickers.
Attach files.
Recipient
Send the message.
4
Tap to send the message.
Apps and features
62
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1
Launch the
Messages
app and tap
CONVERSATIONS
.
2
On the messages list, select a contact.
3
View your conversation.
To reply to the message, tap
Enter message
, enter a message, and then tap .
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1
Launch the
Messages
app and tap
Settings
Block numbers and messages
Block numbers
.
2
Tap
INBOX
and select a contact. Or, tap
CONTACTS
, select contacts, and then tap
DONE
.
To manually enter a number, tap
Enter number
, enter a phone number, and then tap .
Setting the message notification
You can change notification sound, display options, and more.
1
Launch the
Messages
app, tap
Settings
Notifications
, and then tap the switch to
activate it.
2
Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the
Settings
app, tap
Accessibility
Notification
reminder
, and then tap the switch to activate it. Then, tap the
Messages
switch to activate it.
Apps and features
63
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1
Open the
Samsung
folder and launch the
Internet
app.
2
Tap the address field.
3
Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current webpage.
Open the homepage.
Quick menu
Move between pages.
Open the browser's tab
manager.
Access additional options.
Refresh the current webpage.
View your bookmarks, saved
webpages, and recent browsing
history.
Apps and features
64
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password.
Activating secret mode
In the toolbar at the bottom of the screen, tap
Tabs
TURN ON SECRET MODE
. If you are
using this feature for the first time, set whether to use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password.
Tap
Settings
Privacy
Secret mode security
Change password
.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
Tabs
TURN OFF SECRET MODE
.
Apps and features
65
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1
Open the
Samsung
folder and launch the
Email
app.
2
Enter the email address and password, and then tap
SIGN IN
.
To manually register an email account, tap
MANUAL SETUP
.
3
Follow the on-screen instructions to complete the setup.
To set up another email account, tap
Add account
.
If you have more than one email account, you can set one as the default account. Tap
Set default account
.
Sending emails
1
Tap to compose an email.
2
Add recipients and enter an email text.
3
Tap
SEND
to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
your account name, and then tap the
Sync account
switch to
activateit.
Apps and features
66
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
Do not take photos or record videos of other people without their permission.
Do not take photos or record videos where legally prohibited.
Do not take photos or record videos in places where you may violate other peoples
privacy.
Launching Camera
Use the following methods to launch Camera:
Launch the
Camera
app.
Press the Home key twice quickly.
On the locked screen, drag outside the circle.
Some methods may not be available depending on the region or service provider.
Some camera features are not available when you launch the
Camera
app from the
locked screen while the screen lock method is set.
If photos you take appear blurry, clean the camera lens and try again.
Apps and features
67
Using swipe gestures
Quickly control the preview screen by swiping in different directions. You can change the
shooting mode, switch between cameras, or apply filter effects.
Front camera preview
Rear camera previewShooting modes Filters and other effects
Apps and features
68
Switching cameras
On the preview screen, swipe upwards or downwards to switch between cameras.
Viewing shooting modes
On the preview screen, swipe from the left to the right to open the shooting modes list.
Viewing filter effects
On the preview screen, swipe from the right to the left to open the filter effects list. You can
apply a unique feel to your photos or videos.
This feature is only available in some shooting modes.
Basic shooting
Taking photos or recording videos
1
Tap the image on the preview screen where the camera should focus.
2
Tap to take a photo or tap to record a video.
Current mode
Preview
thumbnail
Stickers list
Take a photo.
Record a video.
Camera settings
Switch between
the front and rear
cameras.
Options for
current shooting
mode
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag
on the adjustment bar towards or .
To capture an image from the video while recording, tap .
Apps and features
69
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap
.
The preview screen may vary depending on the shooting mode and which camera
is being used.
The camera automatically shuts off when unused.
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
Your devices camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
Adding another camera button
Add another camera button to the location you want on the screen to capture photos more
conveniently.
Drag
to the preview screen.
If another camera button is not added, tap on the preview screen and tap the
Floating Camera button
switch to activate it.
Apps and features
70
Zooming in and out
Use various methods to zoom in or out.
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Control the zoom with one finger. Drag on the zoom bar towards or .
Zooming features are available only when using the rear camera.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in
Auto
and
Pro
modes.
Customizing shooting modes
On the preview screen, swipe to the right to open the shooting modes list and select a mode.
To view the description of each mode, tap
Information
.
To rearrange modes, tap
Edit
, tap and hold a mode icon, and then drag it to a new
location.
To add mode shortcuts to the Home screen, tap
Add shortcut on Home screen
.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap
Auto
.
Apps and features
71
Pro mode
Capture photos and videos while manually adjusting various shooting options, such as
exposure value and ISO value.
On the shooting modes list, tap
Pro
. Select options and customize the settings, and then tap
to take a photo or tap to record a video.
Available options
: Change the exposure value. This determines how much light the cameras sensor
receives. If the image is too dark, increase the exposure. If the image is too light, decrease
the exposure.
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
Move the camera slowly in one direction.
Keep the image within the frame on the cameras viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1
On the shooting modes list, tap
Panorama
.
2
Tap and move the device slowly in one direction.
3
Tap to stop taking photos.
Apps and features
72
Continuous shot mode
Take a series of photos of moving subjects.
On the shooting modes list, tap
Continuous shot
.
Tap and hold
to take several photos continuously.
HDR (Rich tone) mode
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting modes list, tap
HDR HDR (Rich tone)
.
Without effect With effect
Night mode
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap
Night
.
Sports mode
Take clearer photos of fast-moving subjects, such as a person running or a pet in motion.
On the shooting modes list, tap
Sports
.
Sound & shot mode
Take a photo with sound. The device identifies the photos with in
Gallery
.
On the shooting modes list, tap
Sound & shot
.
Apps and features
73
Selfie mode
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
Selfie
.
3
Face the front camera lens.
4
Tap to take a photo.
Alternatively, show your palm to the front camera. After recognizing your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
Shooting methods
,
and then tap the switches to activate them.
Using the selfie flash
When taking self-portraits with the front camera in low-light situations, the touchscreen can
serve as a flash.
On the preview screen, tap
repeatedly until you reach . When you take a photo, the
touchscreen will flash.
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self-
portraits.
This feature is available only in
Selfie
mode.
1
On the preview screen, tap .
2
Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
Skin tone
: Make your skin appear brighter and clearer.
Slim Face
: Adjust the face shape and make your face appear slimmer.
Large Eyes
: Make your eyes appear bigger.
Apps and features
74
Wide selfie mode
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
Wide selfie
.
3
Face the front camera lens.
4
Tap to take a photo.
Alternatively, show your palm to the front camera. After recognizing your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
Shooting methods
,
and then tap the switches to activate them.
5
Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
Make sure to keep the white frame inside the viewfinder window.
The subjects should remain still while taking wide self-portraits.
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Apps and features
75
Customizing camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode and which camera
is being used.
: Turn on and off the full preview screen.
: Activate or deactivate the flash.
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
: Set the device to record sound before or after taking a photo.
Camera settings
On the preview screen, tap
. Some options may not be available depending on the
shooting mode.
REAR CAMERA
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
Timer
: Select the length of the delay before the camera automatically takes a photo.
Apps and features
76
FRONT CAMERA
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
Shooting methods
: Select shooting options to use.
Timer
: Select the length of the delay before the camera automatically takes a photo.
COMMON
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
Location tags
: Attach a GPS location tag to the photo.
GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
Review pictures
: Set the device to show photos after capturing them.
Quick launch
: Set the device to launch the camera by pressing the Home key twice
quickly.
Storage location
: Select the memory location for storage.
Floating Camera button
: Add a camera button that you can place anywhere on the
screen.
Volume key function
: Set the device to use the Volume key to control the shutter or
zoom in or out.
Reset settings
: Reset the camera settings.
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
This feature may not be available depending on the region or service provider.
Apps and features
77
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Apps and features
78
Viewing images and videos
Viewing images
1
Launch the
Gallery
app and tap
PICTURES
.
2
Select an image.
Access additional options.
Modify the image.
Add the image to favourites.
Delete the image.
Share the image with others.Apply a filter or effect.
Draw on the image.Add a sticker.
You can create a GIF animation or collage from multiple images. Tap
Create GIF
or
Create collage
, and then select images.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, types, locations, or
documents.
To search for images by entering keywords, tap the search field.
Apps and features
79
Viewing videos
1
Launch the
Gallery
app and tap
PICTURES
.
2
Select a video to play. Video files show the icon on the preview thumbnail.
3
Tap to play the video.
Lock the playback
screen.
Switch to the
pop-up video player.
Rewind or
fast-forward by
dragging the bar.
Skip to the previous
video. Tap and hold
to rewind.
Capture the current
screen.
Skip to the next
video. Tap and
hold to
fast-forward.
Access additional
options.
Change screen
ratio.
Pause and resume
playback.
Create a GIF
animation.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Apps and features
80
Viewing the details of images and videos
You can view file details, such as people, location, and basic information. If there is auto
created content, such as a story or a GIF, the content will also be displayed.
While viewing an image or on the video preview screen, drag upwards on the screen. File
details will appear.
You can also view related content by tapping information on the screen.
File details
Location
information
People
information
Auto created
content
Tags
Edit information.
Apps and features
81
Viewing albums
You can view your images and videos sorted by folders or albums. The animations or collages
you have created will also be sorted in your folders on the albums list.
Launch the
Gallery
app, tap
ALBUMS
, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the
Camera
and
Screenshots
albums.
1
Launch the
Gallery
app and tap
ALBUMS
.
2
Tap
Hide or unhide albums
.
3
Select albums to hide and tap
APPLY
.
To show albums again, tap
Hide or unhide albums
, deselect albums to show, and then
tap
APPLY
.
Apps and features
82
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
STORIES
, and then select a story.
Creating stories
Create stories with various themes.
1
Launch the
Gallery
app and tap
STORIES
.
2
Tap
Create story
.
3
Tick images or videos to include in the story and tap
DONE
.
4
Enter a title for the story and tap
CREATE
.
To add images or videos to a story, select a story and tap
ADD
.
To remove images or videos from a story, select a story, tap
Edit
, tick images or videos to
remove, and then tap
Remove from story
.
Deleting stories
1
Launch the
Gallery
app and tap
STORIES
.
2
Tap and hold a story to delete, and tap
DELETE
.
Apps and features
83
Syncing images and videos with Samsung Cloud
You can sync images and videos saved in
Gallery
with Samsung Cloud and access them from
other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Refer to Samsung account for more information.
Launch the
Gallery
app, tap
Settings
, and then tap the
Samsung Cloud
switch to
activate it. Images and videos captured on the device will be automatically saved to Samsung
Cloud.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
1
On the Gallery screen, tap and hold an image or a video to delete.
2
Tick the images or videos to delete.
3
Tap
DELETE
.
Apps and features
84
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view.
Some apps may not support this feature.
Split screen view
Apps and features
85
Split screen view
1
Tap to open the list of recently used apps.
2
Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3
In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap
APP LIST
and select an app.
Apps and features
86
Using additional options
Tap the bar between the app windows to access additional options.
Switch locations
between app windows.
Add this app pair to the
Home screen.
Close the app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximized.
Minimizing the split screen view
Press the Home key to minimize the split screen view. The icon will appear on the status
bar. The app in the lower window will close and the app in the upper window will remain
active in the minimized split screen view.
Minimized split screen
To close the minimized split screen view, tap .
Apps and features
87
Sharing text or images between windows
Drag and drop text or copied images from one window to another. Tap and hold an item in
the selected window and drag it to a location in another window.
Some apps may not support this feature.
Apps and features
88
Adding app pairs to the Home screen
When you add app pairs to the Home screen, you can launch two apps in the split screen
view with a single tap.
Tap the bar between the app windows and tap
.
The current app pair will be added on the Home screen.
App pair
Samsung Gear
Samsung Gear is an app that allows you to manage your Gear wearable device. When you
connect your device to the Gear, you can customize the Gears settings and apps.
Open the
Samsung
folder and launch the
Samsung Gear
app.
Tap
START THE JOURNEY
to connect your device to the Gear. Follow the on-screen
instructions to finish the setup. Refer to the Gears user manual for more information about
how to connect and use the Gear with your device.
This feature may not be available depending on the region or service provider.
Apps and features
89
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
Additional options
Send feedback.
This apps availability and supported features may vary depending on the region or
service provider.
To submit your feedback or post your comments, you must sign in to your
Samsung account. Refer to Samsung account for more information.
Apps and features
90
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1
Launch the
Samsung Notes
app and tap
ALL
.
2
Select an input method from the toolbar at the top of the screen and compose a note.
Tap
Image
to insert an image by selecting from
Gallery
or by taking a photo.
Tap
Voice
to record a voice recording and insert it into the note. Voice recording
will start immediately.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert an image or a voice
recording.
3
When you are finished composing the note, tap
SAVE
.
Deleting notes
1
Launch the
Samsung Notes
app, tap
ALL
or
COLLECTIONS
, and then select a category.
2
Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3
Tap .
Apps and features
91
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1
Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
.
2
Enter event details.
Select a calendar to use or sync
with.
Attach a map showing the
location of the event.
Enter the location of the event.
Add a note.
Enter a title.
Set a start and end date for the
event.
Change the event's colour.
Add more details.
Set an alarm.
Select a sticker to display with
the event.
3
Tap
SAVE
to save the event.
Apps and features
92
Creating tasks
1
Launch the
Calendar
app and tap
VIEW
Tasks
.
2
Tap and enter task details.
3
Tap
SAVE
to save the task.
Syncing events and tasks with your accounts
1
Launch the
Settings
app, tap
Cloud and accounts
Accounts
and select the account to
sync with.
2
Tap
Sync account
and tap the
Sync Calendar
switch to activate it.
For the Samsung account, tap
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
Manage calendars
Add account
. Then, select an account to sync with and sign in. When an account is added, a
blue circle is displayed next to the account name.
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Open the
Samsung
folder and launch the
My Files
app.
View files that are stored in each storage. You can also view files in your device or a memory
card by category.
To free up the devices storage, tap
Get more space
.
To search for files or folders, tap
.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
Apps and features
93
specific duration.
ALARM
Launch the
Clock
app and tap
ALARM
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
DELETE
.
Apps and features
94
WORLD CLOCK
Launch the
Clock
app and tap
WORLD CLOCK
.
Creating clocks
Tap , enter a city name or select a city from the globe, and then tap
ADD
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
DELETE
.
STOPWATCH
1
Launch the
Clock
app and tap
STOPWATCH
.
2
Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3
Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
Apps and features
95
TIMER
1
Launch the
Clock
app and tap
TIMER
.
2
Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3
Tap
DISMISS
when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
Rotate the device to landscape orientation to display the scientific calculator. If
Auto-rotate
is
disabled, tap
to display the scientific calculator.
To see the calculation history, tap
HISTORY
. To close the calculation history panel, tap
KEYPAD
.
To clear the history, tap
HISTORY
CLEAR HISTORY
.
To use the unit conversion tool, tap
. You can convert various values, such as area, length,
or temperature, into other units.
Apps and features
96
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Apps
into one
place for easy access. You can set the device to game mode to play games more easily.
View your gameplay
information.
Downloaded apps.
Turn on or off the Game Tools
icon.
Open games with or without
sound.
Change the performance mode.
Access additional options.
Apps and features
97
Using Game Launcher
1
Launch the
Settings
app, tap
Advanced features
Games
, and then tap the
GameLauncher
switch to activate it.
Game Launcher
will be added to the Home screen and the Apps screen.
When you deactivate the feature,
Game Launcher
will be removed from the Home
screen and the Apps screen.
2
Launch the
Game Launcher
app.
3
Tap a game from the games list.
To find more games, drag the screen upwards.
Games downloaded from
Play Store
and
Galaxy Apps
will be automatically shown
on the game launcher screen. If you cannot see your games, tap
Add a game
.
Removing a game from Game Launcher
Tap and hold a game and tap
Remove
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap
Normal performance
, and then tap the button
repeatedly to select the mode you want.
Normal performance
: Power saving mode is not used.
Save power
: This decreases the battery power consumption but it will reduce the system
performance.
Battery power efficiency may vary by game.
Apps and features
98
Using Game Tools
You can set the Game Tools icon to be displayed as a floating icon on game screens.
Launch the
Settings
app, tap
Advanced features
Games
Game Tools
and tap the
switch to activate it.
While playing a game, tap
to display the game tools.
To move the icon, tap
and drag it to a new location.
To hide the icon from the current game screen, tap and hold
and drag it to
Hide
at the top
of the screen.
To show the icon on the game screen again, open the notification panel and tap the Game
Tools notification.
Record your game session.
Capture screenshots.
Mute notification sounds and
display notifications only for
incoming calls and emergency
alerts.
Access the Game Tools settings.
Access the Game Launcher
screen.
Lock the Recents key.
Lock the Back key.
Lock the touchscreen.
Blocking notifications during games
Tap and tap the
No alerts during game
switch to activate it. The device will mute
notification sounds and display only notifications for incoming calls and emergency alerts,
so that you can enjoy your games without being disturbed. If you receive an incoming call, a
small notification will appear at the top of the screen.
Apps and features
99
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1
Launch the
Gallery
app and select an image.
2
Tap and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
Using additional feature
Link Sharing
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link or a code. To use this feature, your phone number must
be verified.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Apps and features
100
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each apps help menu.
Some apps may not be available or may be labeled depending on the region or
service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programs, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
Apps and features
101
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
102
Settings
Introduction
Customize settings for functions and apps. You can make your device more personalized by
configuring various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap
Search
or .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
Data usage
: Keep track of your data usage amount and customize the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in airplane
mode.
Settings
103
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
devices mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
Mobile networks
: Configure your mobile network settings.
Location
: Change settings for location information permissions.
More connection settings
: Customize settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
1
On the Settings screen, tap
Connections
Wi-Fi
, and then tap the switch to activate it.
2
Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT
.
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
Auto reconnect
to remove the checkmark. To delete the saved connection
information for a network, select it from the list of networks and tap
FORGET.
If you cannot connect to a Wi-Fi network properly, restart your devices Wi-Fi feature
or the wireless router.
Settings
104
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1
On the Settings screen, tap
Connections
Wi-Fi
, and then tap the switch to activate it.
2
Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3
Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
Wi-Fi Direct
and select a device to transfer the image to.
3
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1
On the Settings screen, tap
Connections
Wi-Fi
.
2
Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3
Tap the device name to disconnect the devices.
Settings
105
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
1
On the Settings screen, tap
Connections
Bluetooth
, and then tap the switch to
activate it.
The detected devices will be listed.
2
Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other devices user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3
Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
106
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3
Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1
On the Settings screen, tap
Connections
Bluetooth
.
The device displays the paired devices in the list.
2
Tap next to the device name to unpair.
3
Tap
Unpair
.
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
Data usage
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the
icon will appear on the status bar.
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Settings
107
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the devices mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your devices mobile data connection with other
devices.
1
On the Settings screen, tap
Connections
Mobile Hotspot and Tethering
MobileHotspot
.
2
Tap the switch to activate it.
The
icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
SAVE
.
3
On the other devices screen, search for and select your device from the Wi-Fi networks
list.
4
On the connected device, use the device’s mobile data connection to access the Internet.
Settings
108
More connection settings
Customize settings to control other features.
On the Settings screen, tap
Connections
More connection settings
.
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
VPN
: Set up and connect to virtual private networks (VPNs).
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1
On the Settings screen, tap
Connections
More connection settings
Printing
Add service
.
2
Search for a printer plug-in in
Play Store
.
3
Select a printer plug-in and install it.
4
Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
5
Select a printer to add.
To add printers manually, tap
Add printer
.
Settings
109
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
Use Volume keys for media
: Set the device to adjust the media volume level when you
press the Volume key.
Volume
: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
Ringtone
: Change the call ringtone.
Vibration pattern
: Select a vibration pattern.
Notification sounds
: Change the notification sound.
Do not disturb
: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
Charging sound
: Set the device to sound when it is connected to a charger.
Dialing keypad tones
: Set the device to sound when you tap the buttons on the keypad.
Keyboard sound
: Set the device to sound when a key is touched.
Sound quality and effects
: Configure additional sound settings.
You can also activate the surround sound mode. Refer to Dolby Atmos (surround sound)
for more information.
Settings
110
Dolby Atmos (surround sound)
Select a surround sound mode optimized for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around
you.
On the Settings screen, tap
Sounds and vibration
Sound quality and effects
DolbyAtmos
, tap the switch to activate it, and then select a mode.
Before you use this feature, you must connect earphones.
Notifications
Change the notification settings for each app.
On the Settings screen, tap
Notifications
.
To display icon badges, tap the
App icon badges
switch to activate it. To change the badge
style, tap
App icon badges
.
With number Without number
To customize notification settings for more apps, tap
ADVANCED
and select an app.
Settings
111
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
Brightness
: Adjust the brightness of the display.
Outdoor mode
: Activate outdoor mode to make the display easier to see in bright
conditions.
Font and screen zoom
: Change the screen zoom setting or font size and style.
Screen mode
: Change the screen mode to adjust the displays colour and contrast.
Home screen
: Change the size of the grid to display more or fewer items on the Home
screen and more.
Easy mode
: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
Icon frames
: Set whether to display shaded backgrounds to make icons stand out.
Status bar
: Customize the settings for displaying notifications or indicators on the status
bar.
Screen timeout
: Set the length of time the device waits before turning off the displays
backlight.
Screensaver
: Set the device to launch a screen saver when the device is charging. Refer
to Screensaver for more information.
Settings
112
Screensaver
You can set to display images as a screen saver when the screen turns off automatically. The
screen saver will be displayed when the device is charging.
1
On the Settings screen, tap
Display
Screensaver
and tap the switch to activate it.
2
Select an option.
If you select
Photo Frame
, a slideshow with selected images will start. If you select
PhotoTable
, selected images will appear as small cards and overlap.
3
Tap to select albums for displaying images.
4
When you are finished, tap the Back button.
To preview the selected option, tap
PREVIEW
.
When you tap the screen while your screen saver is displayed, the screen will turn on.
Wallpapers and themes
Change the wallpaper settings for the Home screen and the locked screen or apply various
themes to the device.
On the Settings screen, tap
Wallpapers and themes
.
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
Themes
: Change the devices theme.
Icons
: Change the icon style.
Settings
113
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or impact to the device may cause unintended input for some
features.
Games
: Activate the Game Launcher. Refer to Game Launcher for more information.
One-handed mode
: Activate one-handed operation mode for your convenience when
using the device with one hand.
Quick launch Camera
: Set the device to launch the camera by pressing the Home key
twice quickly.
Multi window
: Select a Multi window launch method.
Direct call
: Set the device to make a voice call by picking up and holding the device near
your ear while viewing message or contact details.
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
Easy mute
: Set the device to mute incoming calls or alarms by facing the devices screen
downwards.
Swipe to call or send messages
: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number.
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
Send SOS messages
: Set the device to send help messages by pressing the Power
key three times. You can also send sound recordings along with the message to the
recipients.
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Settings
114
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1
On the Settings screen, tap
Advanced features
Dual Messenger
.
Supported apps will appear.
2
Tap the switch of an app to install the second app.
The second app will be installed. The second apps icon will be displayed with
. When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first apps notifications.
Second app
The Dual Messenger feature may not be available depending on the app.
Some features of the app may be limited for the second app.
Uninstalling a second app
1
On the Settings screen, tap
Advanced features
Dual Messenger
.
2
Tap the switch of the app you want to disable and tap
DISABLE
or
UNINSTALL
.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Settings
115
Device maintenance
The device maintenance feature provides an overview of the status of your devices battery,
storage, memory, and system security. You can also automatically optimize the device with a
tap of your finger.
Battery
Storage
Device security
Memory
Using the quick optimization feature
On the Settings screen, tap
Device maintenance
FIX NOW
or
OPTIMIZE NOW
.
The quick optimization feature improves device performance through the following actions.
Clearing some memory.
Deleting unnecessary files and closing apps running in the background.
Managing abnormal battery usage.
Scanning for crashed apps and malware.
Settings
116
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device maintenance
Battery
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
You cannot receive notifications from apps that use power saving mode.
Power saving mode
MID
: Activate power saving mode to extend the batterys usage time.
MAX
: In maximum power saving mode, the device decreases battery consumption
by applying the dark theme and limiting the apps and features available. Network
connections, except for the mobile network, will be deactivated.
Managing the battery
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tick apps from the apps list and tap
SAVEPOWER
. Also, tap
Advanced settings
and set the
App power monitor
options.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device maintenance
Storage
.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap
CLEAN NOW
. To delete files or uninstall apps that
you do not use any more, select a category under
USER DATA
. Then, tick items to select and
tap
DELETE
or
UNINSTALL
.
Settings
117
Memory
On the Settings screen, tap
Device maintenance
Memory
.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap
CLEAN NOW
.
Device security
Check the devices security status. This feature scans your device for malware.
On the Settings screen, tap
Device maintenance
Device security
SCAN PHONE
.
Apps
Manage the devices apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
Lock screen
Change settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
Screen lock type
: Change the screen lock method.
Smart Lock
: Set the device to automatically unlock itself in certain situations.
Secure lock settings
: Change screen lock settings for the selected lock method.
Clock style
: Change the clock type and colour on the locked screen.
Roaming clock
: Set the device to show the dual clock when you are roaming.
FaceWidgets
: Change settings for the items displayed on the locked screen.
Contact information
: Enter your information that is shown with the clock.
Notifications
: Set whether or not to show notification content on the locked screen and
select which notifications to display.
App shortcuts
: Select apps to display shortcuts to them on the locked screen.
Settings
118
Security
Options
Change the settings for securing the device.
On the Settings screen, tap
Security
.
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
Security update
: View the version of your devices security system and check for updates.
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
App permission monitor
: Set to receive notifications when the permissions you select
are used by apps that you are not using. You can manage the settings of each app and
view their permission usage history.
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
Other security settings
: Configure additional security settings.
Settings
119
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customize the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
Settings
120
Creating Secure Folder
1
Launch the
Settings
app and tap
Security
Secure Folder
.
2
Tap
START
.
3
Tap
SIGN IN
and sign in to your Samsung account.
4
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
A shortcut to Secure Folder will be added to the Apps screen.
To change the name or icon colour of Secure Folder, tap
Secure Folder
Customizeicon
.
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1
Launch the
Secure Folder
app and tap
Settings
Auto lock Secure Folder
.
2
Select a lock option.
To manually lock your Secure Folder, tap
Lock
.
Settings
121
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1
Launch the
Secure Folder
app and tap
Add files
.
2
Tap
Images
, tick images to move, and then tap
DONE
.
3
Tap
MOVE
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
COPY
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1
Launch the
Secure Folder
app and tap
Gallery
.
2
Select an image and tap
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Settings
122
Adding apps
Add an app to use in Secure Folder.
1
Launch the
Secure Folder
app and tap
Add apps
.
2
Tick one or more apps installed on the device and tap
ADD
.
To install apps from
Play Store
or
Galaxy Apps
, tap
DOWNLOAD FROM PLAY STORE
or
DOWNLOAD FROM GALAXY APPS
.
Removing apps from Secure Folder
Tap
Edit apps
, tick apps, and then tap
Disable
or
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1
Launch the
Secure Folder
app and tap
Settings
Accounts
Add account
.
2
Select an account service.
3
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
Settings
, and then tap the
Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap
Secure Folder
to deactivate the feature.
Settings
123
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1
Launch the
Secure Folder
app and tap
Settings
Backup and restore
.
2
Tap
Add account
and register and sign in to your Samsung account.
3
Tap
Back up Secure Folder data
.
4
Tick items you want to back up and tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud.
Restoring data
1
Launch the
Secure Folder
app and tap
Settings
Backup and restore
.
2
Tap
Restore
.
3
Select a device and the data types you want to restore and tap
RESTORE NOW
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
Settings
More settings
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of
SecureFolder
and tap
UNINSTALL
. To access data backed from Secure Folder, open the
Samsung
folder, launch the
My Files
app, and then tap
Internal storage
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
124
Cloud and accounts
Options
Sync, back up, or restore your devices data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account, and transfer data to or
from other devices via Smart Switch.
On the Settings screen, tap
Cloud and accounts
.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Backup and restore
for more information.
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Smart Switch for more information.
Settings
125
Backup and restore
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information and access it later. You must sign in to your Google or Samsung
account to back up or restore data.
Using a Samsung account
On the Settings screen, tap
Cloud and accounts
Backup and restore
Back up data
for
the Samsung account, tick items you want to back up, and then tap
BACK UP
.
Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
To restore backup data from Samsung Cloud using a Samsung account, tap
Restore data
.
Select a device and the data types you want to restore and tap
RESTORE
. The selected data
will be restored to your device.
Using a Google account
On the Settings screen, tap
Cloud and accounts
Backup and restore
and tap the
Backupmy data
switch for the Google account to activate it. Tap
Backup account
and select
an account as the backup account.
To restore data using a Google account, tap the
Automatic restore
switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Settings
126
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
Vision
: Customize the settings to improve accessibility for visually impaired users.
Hearing
: Customize the settings to improve accessibility for users with hearing
impairment.
Dexterity and interaction
: Customize the settings to improve accessibility for users who
have reduced dexterity.
Text-to-speech
: Change the settings for text-to-speech features used when voice
feedback feature is activated, such as languages, speed, and more.
Direction lock
: Change the directional combination settings for unlocking the screen.
Direct access
: Set the device to launch selected accessibility menus when you press the
Power key and the Volume Up key simultaneously or press the Home key three times
quickly.
Accessibility shortcut
: Set the device to activate TalkBack, Switch Access, or Select
to Speak when you press and hold the Volume Up key and the Volume Down key
simultaneously for more than 3 seconds.
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
Answering and ending calls
: Change the method of answering or ending calls.
Single tap mode
: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
SERVICES
: View accessibility services installed on the device.
Settings
127
General management
Customize your devices system settings or reset the device.
On the Settings screen, tap
General management
.
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
Date and time
: Access and alter the following settings to control how the device displays
the time and date.
If the battery becomes fully discharged or is removed from the device, the time and
date is reset.
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
This feature may not be available depending on the region or service provider.
Report diagnostic information
: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
Marketing information
: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
Reset
: Reset your devices settings or perform a factory data reset. You can reset all your
settings and network settings.
Adding device languages
You can add languages to use on your device.
1
On the Settings screen, tap
General management
Language and input
Language
Add language
.
To view all the languages that can be added, tap
All languages
.
2
Select a language to add.
Settings
128
3
To set the selected language as the default language, tap
SET AS DEFAULT
. To keep the
current language setting, tap
KEEP CURRENT
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag
next to a language and
move it to the top of the list. Then, tap
DONE
. If an app does not support the default
language, the next supported language in the list will be used.
Software update
Update your devices software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your devices security and to block
new types of security threats, they will be installed automatically without your
agreement.
Download updates manually
: Check for and install updates manually.
Download updates automatically
: Set the device to download updates automatically
when connected to a Wi-Fi network.
Scheduled software updates
: Set the device to install downloaded updates at a
specified time.
Last update information
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Settings
129
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About phone
Access your devices information.
On the Settings screen, tap
About phone
.
Status
: View various device information, such as the SIM card status, IMEI information,
Wi-Fi MAC address, and serial number.
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
Software information
: View the devices software information, such as its operating
system version and firmware version.
Battery information
: View the devices battery status and information.
Checking your devices IMEI information
The International Mobile Equipment Identity (IMEI) is a unique number assigned to your
device. You can check whether your device was reported as stolen or lost prior to buying it
using the IMEI number.
To view your devices IMEI number, enter *#06# on the dialing keypad or access your devices
Settings app.
This feature may not be supported by some devices.
130
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
The battery may not be inserted properly. Insert the battery again.
Wipe both gold-coloured contacts and insert the battery again.
Appendix
131
The touchscreen responds slowly or improperly
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
The touchscreen may malfunction in humid conditions or when exposed to water.
Restart your device to clear any temporary software bugs.
Ensure that your device software is updated to the latest version.
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
Reset
Factory data reset
RESET
DELETE ALL
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Appendix
132
Calls are not connected
Ensure that you have accessed the right cellular network.
Ensure that you have not set call barring for the phone number you are dialing.
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
Ensure that you are not covering the built-in microphone.
Ensure that the microphone is close to your mouth.
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
Ensure that you are not blocking the devices internal antenna.
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service providers base station.
Move to another area and try again.
When using the device while moving, wireless network services may be disabled due to
issues with the service providers network.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
133
The battery does not charge properly (For Samsung-approved
chargers)
Ensure that the charger is connected properly.
If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-colored contacts and try charging the battery again.
The battery depletes faster than when first purchased
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
Charge the battery.
Free some memory by transferring files to a computer or deleting files from your device.
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
134
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
Free some memory by transferring files to a computer or deleting files from your device.
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate license or key to play the file.
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
Ensure that the Bluetooth wireless feature is activated on your device.
Ensure that the Bluetooth wireless feature is activated on the device you wish to
connectto.
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
Ensure that the USB cable you are using is compatible with your device.
Ensure that you have the proper driver installed and updated on your computer.
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Appendix
135
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the devices storage
Delete unnecessary data, such as cache, using the device maintenance or manually delete
unused apps or files to free up storage space.
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To return to the Home screen, swipe upwards or downwards
on the Apps screen. To display the Apps button at the bottom of the Home screen, launch the
Settings
app and tap
Display
Home screen
Apps button
Show Apps button
APPLY
.
Appendix
136
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
Ensure that you are connected to a network properly.
During Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
137
Health and Safety
Please read this important safety information before you use the device. It contains general
safety information for devices and may include content that does not apply to your device.
Follow the warning and caution information to prevent injury to yourself or others and to
prevent damage to your device.
The term device’ refers to the product and its battery, charger, the items supplied with
the product, and any Samsung-approved accessories used with the product.
Warning: Failure to comply with safety warnings and
regulations can cause serious injury or death.
Do not use damaged power cords or plugs, or loose electrical sockets
Unsecured connections can cause electric shock or fire.
Do not touch the device, power cords, plugs, or the electric socket with wet hands or
other wet body parts
Doing so may cause electric shock.
Do not pull the power cord excessively when disconnecting it
Doing so may cause electric shock or fire.
Do not bend or damage the power cord
Doing so may cause electric shock or fire.
Do not use the device with wet hands while the device is charging
Doing so may cause electric shock.
Do not directly connect together the chargers positive and negative terminals
Doing so may cause fire or serious injury.
Do not use your device outdoor during a thunderstorm
Doing so may result in electric shock or device malfunction.
Use manufacturer-approved batteries, chargers, accessories, and supplies
Using generic batteries or chargers may shorten the life of your device or cause the
device to malfunction. They may also cause a fire or cause the battery to explode.
Use only a Samsung-approved battery and charger specifically designed for your device.
An incompatible battery or charger can cause serious injuries or damage to your device.
Samsung cannot be responsible for the users safety when using accessories or supplies
that are not approved by Samsung.
Health and Safety
138
Do not carry your device in your back pockets or on your waist
The device may be damaged, explode, or result in a fire if too much pressure is applied
to it.
You may be injured if you are bumped or fall.
Do not drop or cause an impact to the charger or the device
Handle and dispose of the device and charger with care
Never dispose of the battery or device in a fire. Never place the battery or device on or in
heating devices, such as microwave ovens, stoves, or radiators. The device may explode
when overheated. Follow all local regulations when disposing of used battery or device.
Never crush or puncture the device.
Avoid exposing the device to high external pressure, which can lead to an internal short
circuit and overheating.
Protect the device, battery and charger from damage
Avoid exposing your device and battery to very cold or very hot temperatures.
Extreme temperatures can damage the device and reduce the charging capacity and life
of your device and battery.
Do not directly connect together the batterys positive and negative terminals and
prevent them from coming into contact with metal objects. Doing so may cause the
battery to malfunction.
Never use a damaged charger or battery.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or
high pressure containers
The battery may leak.
Your device may overheat and cause a fire.
Do not use or store your device in areas with high concentrations of dust or airborne
materials
Dust or foreign materials can cause your device to malfunction and may result in fire or
electric shock.
Prevent the multipurpose jack and the small end of the charger from contact with
conductive materials, such as liquids, dust, metal powders, and pencil leads. Do not
touch the multipurpose jack with sharp tools or cause an impact to the multipurpose
jack
Conductive materials may cause a short circuit or corrosion of the terminals, which may result
in an explosion or fire.
Health and Safety
139
When using the wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger
The device may not charge properly or may overheat.
Do not bite or suck the device or the battery
Doing so may damage the device or result in an explosion or fire.
Children or animals can choke on small parts.
If children use the device, make sure that they use the device properly.
Do not insert the device or supplied accessories into the eyes, ears, or mouth
Doing so may cause suffocation or serious injuries.
Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery
For safe disposal of your Li-Ion battery, contact your nearest authorized service centre.
Caution: Failure to comply with safety cautions and regulations
can cause injury or property damage
Do not use your device near other electronic devices
Most electronic devices use radio frequency signals. Your device may interfere with other
electronic devices.
Using an LTE data connection may cause interference with other devices, such as audio
equipment and telephones.
Do not use your device in a hospital, on an aircraft, or in automotive equipment that
can be interfered with by radio frequency
Avoid using your device within a 15 cm range of a pacemaker, if possible, as your device
can interfere with the pacemaker.
To minimize possible interference with a pacemaker, use your device only on the side of
your body that is opposite the pacemaker.
If you use medical equipment, contact the equipment manufacturer before using your
device to determine whether or not the equipment will be affected by radio frequencies
emitted by the device.
On an aircraft, using electronic devices can interfere with the aircraft’s electronic
navigational instruments. Make sure the device is turned off during takeoff and landing.
After takeoff, you can use the device in flight mode if allowed by aircraft personnel.
Electronic devices in your car may malfunction due to radio interference from your
device. Contact the manufacturer for more information.
Health and Safety
140
Do not expose the device to heavy smoke or fumes
Doing so may damage the outside of the device or cause it to malfunction.
If you use a hearing aid, contact the manufacturer for information about radio
interference
The radio frequency emitted by your device may interfere with some hearing aids. Before
using your device, contact the manufacturer to determine whether or not your hearing aid
will be affected by radio frequencies emitted by the device.
Do not use your device near devices or apparatuses that emit radio frequencies, such as
sound systems or radio towers
Radio frequencies may cause your device to malfunction.
Turn off the device in potentially explosive environments
Turn off your device in potentially explosive environments instead of removing the
battery.
Always comply with regulations, instructions and signs in potentially explosive environments.
Do not use your device at refuelling points (gas stations), near fuels or chemicals, or in
blasting areas.
Do not store or carry flammable liquids, gases, or explosive materials in the same
compartment as the device, its parts, or accessories.
If you notice strange smells or sounds coming from your device or the battery, or if
you see smoke or liquids leaking from the device or battery, stop using the device
immediately and take it to a Samsung Service Centre
Failure to do so may result in fire or explosion.
Comply with all safety warnings and regulations regarding mobile device usage while
operating a vehicle
While driving, safely operating the vehicle is your first responsibility. Never use your mobile
device while driving, if it is prohibited by law. For your safety and the safety of others, use your
common sense and remember the following tips:
Get to know your device and its convenience features, such as speed dial and redial.
These features help you reduce the time needed to place or receive calls on your mobile
device.
Position your device within easy reach. Make sure you can access your wireless device
without taking your eyes off the road. If you receive an incoming call at an inconvenient
time, let your voicemail answer it for you.
Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and
heavy traffic can be hazardous.
Health and Safety
141
Do not take notes or look up phone numbers. Jotting down a “to do list or flipping
through your address book takes attention away from your primary responsibility of
driving safely.
Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling
into traffic. Try to plan calls when your car will be stationary.
Do not engage in stressful or emotional conversations that may be distracting. Make
the person you are talking to aware that you are driving and suspend conversations that
could potentially divert your attention from the road.
Care for and use your mobile device properly
Keep your device dry
Humidity and liquids may damage the parts or electronic circuits in your device.
Do not turn on your device if it is wet. If your device is already on, turn it off and remove
the battery immediately (if the device will not turn off or you cannot remove the battery,
leave it as-is). Then, dry the device with a towel and take it to a service centre.
This device has internal liquid indicators fitted. Water damage to your device may void
the manufacturers warranty.
Store your device only on flat surfaces
If your device falls, it may be damaged.
The device can be used in locations with an ambient temperature of 0°C to 35°C. You
can store the device at an ambient temperature of -20°C to 50°C. Using or storing the
device outside of the recommended temperature ranges may damage the device or
reduce the batterys lifespan
Do not store your device in very hot areas such as inside a car in the summertime. Doing
so may cause the screen to malfunction, result in damage to the device, or cause the
battery to explode.
Do not expose your device to direct sunlight for extended periods of time (on the
dashboard of a car, for example).
For a device with a removable battery, the battery can be stored separately in locations
with an ambient temperature of 0 °C to 45 °C.
Do not store your device with metal objects, such as coins, keys, and necklaces
Your device may be scratched or may malfunction.
If the battery terminals come into contact with metal objects, this may cause a fire.
Health and Safety
142
Do not store your device near magnetic fields
Your device may malfunction or the battery may discharge from exposure to magnetic
fields.
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
Prolonged exposure of your skin to an overheated device may cause low temperature
burn symptoms, such as red spots and pigmentation
Do not use your device with the back cover removed
The battery may fall out of the device, which may result in damage or malfunction.
If your device has a camera flash or light, do not use it close to the eyes of people or pets
Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes.
Use caution when exposed to flashing lights
While using your device, leave some lights on in the room and do not hold the screen too
close to your eyes.
Seizures or blackouts can occur when you are exposed to flashing lights while watching
videos or playing Flash-based games for extended periods. If you feel any discomfort,
stop using the device immediately.
If anyone related to you has experienced seizures or blackouts while using a similar
device, consult a physician before using the device.
If you feel discomfort, such as a muscle spasm, or disoriented, stop using the device
immediately and consult a physician.
To prevent eye strain, take frequent breaks while using the device.
Reduce the risk of repetitive motion injuries
When you repetitively perform actions, such as pressing keys, drawing characters on a touch
screen with your fingers, or playing games, you may experience occasional discomfort in your
hands, neck, shoulders, or other parts of your body. When using your device for extended
periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If
you continue to have discomfort during or after such use, stop using the device and consult a
physician.
Health and Safety
143
Protect your hearing and ears when using a headset
Excessive exposure to loud sounds can cause hearing damage.
Exposure to loud sounds while walking may distract your attention and
cause an accident.
Always turn the volume down before plugging the earphones into an audio source and
use only the minimum volume setting necessary to hear your conversation or music.
In dry environments, static electricity can build up in the headset. Avoid using headsets
in dry environments or touch a metal object to discharge static electricity before
connecting a headset to the device.
Do not use a headset while driving or riding. Doing so may distract your attention and
cause an accident, or may be illegal, depending on your region.
Use caution when using the device while walking or moving
Always be aware of your surroundings to avoid injury to yourself or others.
Make sure the headset cable does not become entangled in your arms or on nearby
objects.
Do not paint or put stickers on your device
Paint and stickers can clog moving parts and prevent proper operation.
If you are allergic to paint or metal parts of the device, you may experience itching,
eczema, or swelling of the skin. When this happens, stop using the device and consult
your physician.
Do not use the device if the screen is cracked or broken
Broken glass or acrylic could cause injury to your hands and face. Take the device to a
Samsung Service Centre to have it repaired.
Install mobile devices and equipment with caution
Ensure that any mobile devices or related equipment installed in your vehicle are securely
mounted.
Avoid placing your device and accessories near or in an airbag deployment area.
Improperly installed wireless equipment can cause serious injury when airbags inflate
rapidly.
Do not drop your device or cause impacts to your device
Your device may be damaged or may malfunction.
If bent or deformed, your device may be damaged or parts may malfunction.
Health and Safety
144
Ensure maximum battery and charger life
Batteries may malfunction if they are not used for extended periods.
Over time, unused device will discharge and must be recharged before use.
Disconnect the charger from power sources when not in use.
Use the battery only for its intended purpose.
Follow all instructions in this manual to ensure the longest lifespan of your device
and battery. Damage or poor performance caused by failure to follow warnings and
instructions can void your manufacturers warranty.
Your device may wear out over time. Some parts and repairs are covered by the warranty
within the validity period, but damages or deterioration caused by using unapproved
accessories are not.
When using the device, mind the following
Hold the device upright, as you would with a traditional phone.
Speak directly into the microphone.
Do not disassemble, modify, or repair your device
Any changes or modifications to your device can void your manufacturers warranty. If
your device needs servicing, take your device to a Samsung Service Centre.
Do not disassemble or puncture the battery, as this can cause explosion or fire.
Turn off the device before removing the battery. If you remove the battery with the
device turned on, it may cause the device to malfunction.
When cleaning your device, mind the following
Wipe your device or charger with a towel or an eraser.
Clean the battery terminals with a cotton ball or a towel.
Do not use chemicals or detergents. Doing so may discolour or corrode the outside the
device or may result in electric shock or fire.
Do not use the device for anything other than its intended use
Your device may malfunction.
Avoid disturbing others when using the device in public
Allow only qualified personnel to service your device
Allowing unqualified personnel to service your device may result in damage to your
device and will void your manufacturers warranty.
Health and Safety
145
Handle SIM cards, memory cards and cables with care
When inserting a card or connecting a cable to your device, make sure that the card is
inserted or the cable is connected to the proper side.
Do not remove a card while the device is transferring or accessing information, as this
could result in loss of data and/or damage to the card or device.
Protect cards from strong shocks, static electricity, and electrical noise from other devices.
Do not touch gold-coloured contacts or terminals with your fingers or metal objects. If
dirty, wipe the card with a soft cloth.
Inserting a card or connecting a cable by force or improperly may result in damage to the
multipurpose jack or other parts of the device.
Ensure access to emergency services
Emergency calls from your device may not be possible in some areas or circumstances.
Before travelling in remote or undeveloped areas, plan an alternative method of contacting
emergency services personnel.
Protect your personal data and prevent leakage or misuse of sensitive information
While using your device, be sure to back up important data. Samsung is not responsible
for the loss of any data.
When disposing of your device, back up all data and then reset your device to prevent
misuse of your personal information.
Carefully read the permissions screen when downloading applications. Be particularly
cautious with applications that have access to many functions or to a significant amount
of your personal information.
Check your accounts regularly for unapproved or suspicious use. If you find any sign of
misuse of your personal information, contact your service provider to delete or change
your account information.
In the event your device is lost or stolen, change the passwords on your accounts to
protect your personal information.
Avoid using applications from unknown sources and lock your device with a pattern,
password, or PIN.
Do not distribute copyright-protected material
Do not distribute copyright-protected material without the permission of the content
owners. Doing this may violate copyright laws. The manufacturer is not liable for any legal
issues caused by the users illegal use of copyrighted material.
Health and Safety
146
Malware and viruses
To protect your device from malware and viruses, follow these usage tips. Failure to
do so may result in damages or loss of data that may not be covered by the warranty
service
Do not download unknown applications.
Do not visit untrusted websites.
Delete suspicious messages or email from unknown senders.
Set a password and change it regularly.
Deactivate wireless features, such as Bluetooth, when not in use.
If the device behaves abnormally, run an antivirus program to check for infection.
Run an antivirus program on your device before you launch newly-downloaded
applications and files.
Install antivirus programs on your computer and run them regularly to check for
infection.
Do not edit registry settings or modify the devices operating system.
Health and Safety
147
Acknowledging Special Precautions and Industry Canada Notice
Cautions
Any changes or modifications to your device not expressly approved in this document could
void your warranty for this equipment, and void your authority to operate this equipment.
Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories
may be dangerous and void the phone warranty if they cause damage or a defect to the
device.
Although your device is quite sturdy, it is a complex piece of equipment and can be broken.
Avoid dropping, hitting, bending, or sitting on it.
Information to User
This equipment has been tested and found to comply with the limits of a Class B digital
device. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient/relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning: At very high volumes, prolonged listening to a headset can damage your
hearing.
Specific Absorption Rates (SAR) for Wireless Devices
The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user
of a wireless device.
The SAR value of a device is the result of an extensive testing, measuring and calculation
process. It does not represent how much RF the device emits. All devices are tested at their
highest value in strict laboratory settings. But when in operation, the SAR of a device can be
substantially less than the level reported to Industry Canada. This is because of a variety of
factors including its proximity to a base station antenna, design and other factors. What is
important to remember is that each device meets strict federal guidelines. Variations in SARs
do not represent a variation in safety.
Health and Safety
148
All devices must meet the federal standard, which incorporates a substantial margin of safety.
As stated above, variations in SAR values between different model devices do not mean
variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered
safe for use by the public.
This device has been tested and meets RF exposure guidelines when used with an accessory
that contains no metal and that positions the mobile device
15 mm from the body.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
This marking on the product, accessories or literature indicates that the product
and its electronic accessories (e.g., charger, headset, USB cable) should not be
disposed of with other household waste.
To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.
This product is RoHS compliant.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in
this product should not be disposed of with other household waste at the end
of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate
that the battery contains mercury, cadmium or lead above the reference levels in
EC Directive 2006/66.
Health and Safety
149
Disclaimer
Some content and services accessible through this device belong to third parties and are
protected by copyright, patent, trademark and/or other intellectual property laws. Such
content and services are provided solely for your personal non-commercial use. You may
not use any content or services in a manner that has not been authorized by the content
owner or service provider. Without limiting the foregoing, unless expressly authorized by the
applicable content owner or service provider, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or
medium any content or services displayed through this device.
THIRD PARTY CONTENT AND SERVICES ARE PROVIDED AS IS. SAMSUNG DOES NOT
WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIED, FOR ANY
PURPOSE. SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR
COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE
AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE,
WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING
OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF
THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Third party services may be terminated or interrupted at any time, and Samsung makes no
representation or warranty that any content or service will remain available for any period
of time. Content and services are transmitted by third parties by means of networks and
transmission facilities over which Samsung has no control. Without limiting the generality of
this disclaimer, Samsung expressly disclaims any responsibility or liability for any interruption
or suspension of any content or service made available through this device.
Samsung is neither responsible nor liable for customer service related to the content and
services. Any question or request for service relating to the content or services should be
made directly to the respective content and service providers.
Technical requirements for Wi-Fi operation in the 5 GHz band
Wi-Fi Access Points that are capable of allowing your device to operate in the 5.15 - 5.25GHz
band are optimized for indoor use only. If your Wi-Fi network is capable of operating in this
mode, please restrict your Wi-Fi use to indoors to not violate federal regulations to protect
Mobile Satellite Services.
Copyright
Copyright © 2018 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
Wi-Fi
®
, Wi-Fi Protected Setup
, Wi-Fi Direct
, Wi-Fi CERTIFIED
, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
All other trademarks and copyrights are the property of their respective owners.IC Notice
IC Notice
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.