INSTALLATION GUIDE / USER GUIDE
NZ AU
HEAT PUMP CLOTHES DRYER
DH9060P models
1
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this User guide may
not be available in all markets and are
subject to change at any time. For current
details about model and specification
availability in your country, go to our
website fisherpaykel.com or contact your
local Fisher & Paykel dealer.
Registration
Register your product with us so we can
provide you with the best service possible.
To register your product visit our website:
fisherpaykel.com
Introduction 3
Safety and warnings 4
Installation instructions 8
Control panel 13
Drying cycles 15
Sorting and loading 16
Getting started quickly 19
Customising drying cycle 20
Caring for your dryer 22
Before you call for service 25
Fault codes 27
Troubleshooting 28
Manufacturer’s warranty 34
Customer care 36
CONTENTS
3
Welcome to your new heat pump clothes dryer
Thank you for purchasing a Fisher & Paykel clothes dryer. We are proud of this dryer
andtrust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use,
ergonomic, energy efficient and kind to the environment. Thousands of tonnes of
laundry and 80 years of experience have been programmed into your dryer tohelp
giveyou the best possible performance.
Your dryer has the benefit of heat pump technology, which allows clothes to be dried
atlower temperatures, improving clothes care while saving energy. This dryer also
hasthe advantage of not needing to be vented outside, instead it condenses the
moisture from the clothes and collects this in a water tank, or for convenience, can
pump it directly into a drain.
Your new dryer gives you the convenience of tumble drying and your clothes the
advantage of not being subjected to the harsh over drying effects of the sun.
Yourclothes will feel softer, retain their shape and require less ironing. This dryer has
been specifically designed to complement our front loading Fisher&Paykel washers.
Your heat pump dryer has numerous cycles and options so you can perform every
drying task (including flat drying) with ease, allowing you to spend less time in the
laundry. With the ability to automatically sense when your clothes are dry, your dryer
ismore efficient, making it kinder on your wallet and the environment.
Please take the time to read these instructions carefully before you begin using your
dryer. Following the advice in this User guide will ensure you get the performance you
expect from your dryer. Keep these instructions for future reference and pass them on
with your dryer, if it changes hands.
We hope you enjoy your new dryer. We have certainly enjoyed designing it for you.
INTRODUCTION
4
SAFETY AND WARNINGS
Meaning of symbols on the dryer
Warning: Risk of fire/Flammable materials
Read the instructions
!
WARNING!
Fire Hazard
z
Only dry fabrics that have been washed with water.
z
Do not use heat to dry articles containing foam rubber or similarly
textured rubber–like materials, dry on ‘Air Dry’.
z
Never stop a tumble clothes dryer before the end of the drying
cycleunless all items are removed and spread out in order to dissipate
the heat.
z
A clothes dryer produces combustible lint; the lint filter must be
cleaned before each drying cycle.
z
Failure to follow the warnings outlined in these user instructions can
cause a fire hazard.
z
Failure to follow these instructions can result in death or personal injury.
IMPORTANT SAFETY INSTRUCTIONS
WARNING!
z
The appliance must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by a utility.
z
We do not recommend the use of extension cords or portable electrical outlet devices
for safety reasons.
z
Do not touch or operate the machine with wet hands or with bare-feet.
z
A damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician, its service agent or similarly qualified persons in order to avoid
a hazard. The appliance must not be operated until it is repaired, as there is risk of
electric shock.
z
Do not operate this machine if it has been damaged during transport. Contact your
Fisher&Paykel dealer or Fisher & Paykel trained and supported service technician.
5
SAFETY AND WARNINGS
When using this appliance always exercise basic safety precautions including
the following:
Dryer use
z
This dryer has been designed for domestic use only, not for commercial applications,
such as massage/beauty clinics where there may be increased lint accumulation or
flammable materials in the atmosphere or load.
z
The tumble dryer is intended only for drying textile material washed in water.
z
Undergarments that contain metal reinforcements should not be placed in the dryer.
Damage to the dryer can result if the metal reinforcements come loose during drying.
If you wish to dry these items use a drying rack or place in a garment bag.
z
Check and remove all objects from pockets, eg lighters and matches.
z
Never dry rubber articles, or any plastic items or film, eg plastic lined tablecloths
andbaby bibs.
z
Clothes should go through the cool down/airing phase in the final part of the cycle.
This ensures items are left at a temperature where they will not be damaged. Ifforany
reason the dryer is stopped before the cycle has finished, dry clothes should be
removed immediately and not left in the dryer. Clothes should be quickly spread out
flat to cool so heat can dissipate, not left bunched up, eg in a clothes basket.
Do not operate this product without the lint filter in place or allow lint to accumulate
in or around the dryer.
z
This dryer is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning the use of the dryer by a person
responsible for their safety.
z
Children should be supervised to ensure they do not play with the dryer.
z
Unplug the machine from the power supply when it is not in use.
z
Do not swing on or put weight on the door.
z
Your dryer is designed to stop operating in the event of power outage.
When power isresumed, the machine will remain off until the ‘Power’ button is
pressed. To restart the dryer, press ‘Power’, select your drying cycle and touch .
z
Never attempt to repair the dryer yourself.
z
The only user-removable parts of the dryer are the lint filter, drying rack and
reversible console. No other parts are designed to be removed by anyone other than
aFisher & Paykel trained and supported service technician.
z
For problems that cannot be solved from information in this User Guide, turn off and
unplug your dryer and contact a Fisher & Paykel trained and supported service technician.
z
Do not overload your dryer beyond its rated capacity (eight kilograms of dry clothes).
z
Never put dripping wet clothes in or on top of the dryer as excess water may cause an
electrical hazard.
z
Do not under any circumstances dry an electric blanket or any other electrical, plastic
or rubber items in your dryer, unless the care label specifically states it is safe to do
so. Never dry these items at high temperatures.
z
Do not dry curtains in your dryer. Sunlight makes them brittle and they may
disintegrate during drying.
z
Do not use the water collected in the water tank for drinking or food processing.
z
Never run the dryer without the water tank in place.
z
If the water tank becomes full, the tumble dryer will pause drying and will sound an
alarm. You must empty the water tank before the dryer can continue drying. Empty
the tank, replace it back in the housing then touch to resume the cycle.
6
SAFETY AND WARNINGS
Lint
z
Accumulated lint in the dryer can become a fire hazard; it also reduces the efficiency
of the dryer by causing longer drying times and increased power consumption.
z
Clean the lint filter before every load.
z
Ensure the area around the dryer is clear of lint.
z
At regular intervals have the interior of the dryer cleaned of any accumulated lint.
This must be done by a Fisher & Paykel trained and supported service technician.
This must be done when the dryer installation is changed from free standing.
z
The dryer exhaust ducting should be inspected and cleaned periodically to remove
accumulated lint.
z
If the lint filter becomes damaged, contact your Fisher & Paykel trained and supported
service technician to arrange getting a new filter. Do not operate your dryer with a
damaged lint filter or without the filter in place, as this will cause damage to your dryer.
Installation
z
The dryer must be installed in a well-ventilated, dust-free environment.
z
The dryer must not be installed on any textured floor coverings (eg carpet, rugs) to
ensure that openings at the base of the machine are not obstructed.
z
Do not install the dryer behind a lockable door, sliding door, or behind a door where
the hinge is on the opposite side to that of the dryer in such a way that the full
opening of the door is inhibited. Ensure the dryer door can always be opened fully.
z
Please refer to INSTALLATION INSTRUCTION section of this document for detailed
installation steps.
7
SAFETY AND WARNINGS
Spontaneous combustion
IMPORTANT!
To reduce the risk of fire in a tumble dryer the following should be observed:
z
Items that have been spotted or soaked with vegetable oil or cooking oil are a fire
hazard and should not be placed in a tumble dryer.
z
Oil-affected items can ignite spontaneously, especially when exposed to heat sources
such as a tumble dryer. The items become warm causing an oxidation reaction in the
oil. This oxidation creates heat. If the heat cannot escape the items can become hot
enough to catch fire. Piling, stacking or storing oil-affected items can prevent heat
from escaping creating a fire hazard.
z
If it is unavoidable that fabrics that contain vegetable oil, cooking oil or have been
contaminated by hair care products be placed in a tumble dryer, they should first be
washed in hot water with extra detergent — this will reduce, but not eliminate the fire
hazard. The cool down cycle of the dryer should be used to reduce the temperature
ofthese items. They should not be removed from the tumble dryer and piled or
stacked while hot.
z
Items that have previously been cleaned in, washed in, soaked in or spotted with
flammable liquids or solids, eg petrol/gasoline, kerosene, dry cleaning solvents,
vegetable or cooking oil, acetone, denatured alcohol, some brands of spot removers,
turpentine, waxes and wax removers or other flammable or explosive substances
should not be placed in a tumble dryer.
z
Do not dry unwashed items in the tumble dryer.
z
The dryer is not to be used if industrial chemicals have been used for cleaning.
z
Fabric Softeners or similar products should not be used in a tumble dryer to
eliminate the effects of static electricity, unless this practice is specifically
recommended by the manufacturer of the fabric softener product.
z
Rubber backed articles, foam rubber (latex foam), clothes or pillows fitted with
foam rubber pads, fibreglass, shoes containing rubber, shower caps, babies
waterproof napkin covers and waterproof textiles should not be dried in the dryer.
These materials can when heated produce fire by spontaneous combustion.
z
When choosing to tumble dry a duvet/doona use low-medium heat only and make
sure the drum is not overloaded due to the risk of overheating and scorching.
z
Exhaust air must not be discharged into a flue which is used for exhausting fumes
fromappliances burning gas or other fuels.
z
Disposal
Extreme care must be taken when disposing of your old appliance to avoid hazards.
z
When disposing of the dryer, it is recommended that the door is removed to avoid
children getting trapped inside, and that the electrical cable is cut off close to the dryer.
8
INSTALLATION INSTRUCTIONS
Read and follow the ‘Safety and warnings’ and ‘Installation instructions’ sections
carefully before using your dryer!
Moving your appliance
When moving your dryer only tip towards the right hand side (when viewed from
thefront). If the dryer has not been transported as described, leave it standing
uprightfor at least one hour before turning on.
Accessories
Check you received the following accessories with your Fisher & Paykel dryer.
You will find them inside the drum:
z
1 x Drying rack
z
1 x Drain hose
z
1 x Installation guide / User guide.
Unpacking
To ensure the best performance from your new dryer follow the instructions below.
Removing the packaging
1 Remove the outer packaging (including the polystyrene packer and plastic wrapping).
All packaging must be removed prior to use.
2 Tilt the machine backwards and ‘walk’ it off the base one foot at a time.
Notdoingsomay cause damage to your floor and dryer.
3 Remove all packaging and accessories from inside the drum and ensure you
removeprotective covers from door and console.
z
Ensure packaging materials are kept out of reach of children.
z
Please help protect the environment and dispose of the packaging from around
thedryer in an environmentally friendly manner.
Location
Note: this dryer CANNOT BE INVERTED AND
MOUNTED ON THE WALL.
9
INSTALLATION INSTRUCTIONS
Installation options
Your dryer can be installed one of two ways, either freestanding, or stacked on top
ofaFisher & Paykel front loading washer.
1
Free standing
The dryer stands on the floor and can easily be moved into position.
2
Stacking
Your dryer has been designed to be able to be stacked on top of any Fisher & Paykel
frontloading washer. A stacking kit MUST BE USED between the products and fitted
correctly to the washing machine and dryer, as per the stacking kit instructions.
– Stacking Kit White: Part No. 428159. This Stacking kit is available from your
Fisher&Paykel dealer, online or from a Fisher & Paykel service technician.
1 Move the machine into the desired position. Do not lift the dryer by the top panel.
2 Have a minimum clearance on all sides of at least 20mm.
3 Install the machine on a stable and level floor (if not stacking on top of a front
loadingwasher).
z
Do not install your dryer in such a way that the dryer door cannot be opened fully.
z
Do not install the dryer outside, in a damp place, where there is a risk of freezing,
whereit may be rained on, in direct sunlight or close to a source of heat.
z
Do not place your machine on top of its power cable.
Levelling the machine
It is IMPORTANT to level the machine to ensure the machine runs efficiently with
minimal noise. The dryer should be levelled in as close to its final position as possible
so it stands balanced evenly on all four feet. Ensure the dryer does not rock in
anydirection.
The dryer comes with four adjustable feet. Wind all
four feet up or down until the dryer is correctly level.
Aspirit level can assist with this process. Themachine
is considered level when the bubble sits in the centre
(iewithin the two lines or the circle), when the spirit level
is placed flat on top of your dryer, in the directions from:
1 left to right
2 back to front, and
3 corner to corner.
Never unscrew the feet completely from their housings.
Note: After levelling, the corners of the dryer cabinet should be clear of the floor
andthemachine must not rock in any direction.
Levelling the feet
10
INSTALLATION INSTRUCTIONS
Draining
The dryer is equipped with a condenser unit which accumulates water during the drying
cycle. This water is collected in the removable water tank located at the top left of the
dryer. The accumulated water must be emptied after each drying cycle. However you
can also set up your dryer to drain automatically using the drain hose provided.
Connecting the drain hose:
1 Remove the black hose from the connection at the back of the dryer (A).
2 Uncoil the drain hose (included with your dryer) and connect it to the black hose(B).
3 Place the other end of the drain hose into a tub or standpipe.
If you connect the drain hose onto your dryer, the other end must be secured in a drain
to prevent water draining onto the floor. Ensure the drain hose is securely fixed in
place to an appropriate drain and is leak-free at the connection to the machine. Check
the connection and drain hose regularly.
z
Maximum standpipe height is 1m from ground level.
z
Regularly check that your standpipe or tub is free from lint and other obstructions,
which may affect drainage and cause flooding.
z
The drain hose should be checked from time to time and replaced if any damage,
egwear, cuts, bulges, kinks, leaks, etc are found. Do not bend the drain hose sharply,
asthismay cause it to split.
z
The extended length of the provided drain hose is 1.3m.
z
In multi-storey apartments or any upper floor, the machine should be installed on
afloorequipped with a drain.
z
Draining must comply with local by-laws.
A
B
11
INSTALLATION INSTRUCTIONS
Electrical connection
1 This appliance must be connected to a 220V – 240V,50Hz, sinusoidal, 10Aelectricalsupply.
2 Uncoil the power cord, remove and discard the plastic pin cover and plug into a powersocket.
3 Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.
z
Check the power cord for damage and make sure it is not squashed or twisted
wheninstallingthe dryer.
z
Always remove the power cord from the power socket by the plug, not by the cord.
Completing the installation
Installation test cycle
Ensure the installation test cycle is completed before you dry any items in your dryer.
This is to check that your dryer is installed correctly and that it is functioning properly
prior to use.
1 Turn your dryer on by pressing the ‘POWER’ button.
2 Select the ‘Time Dry’ cycle for 30 minutes. Ensure the drum is empty and the door
isclosed (you will hear it click shut).
3 Touch the button. The drum will start rotating.
– Observe the machine for any problems.
– The dryer will beep and display any faults on the screen if there are any problems.
Refer to ‘User warnings’ and ‘Fault codes’.
4 At the completion of the cycle, open the door and check that there is warmth inside
thedryer. This indicates the dryer is operating normally.
If there are any problems, you must address these before proceeding with normal use.
The dryer will automatically turn off at the end of the cycle if there are no problems.
Before you start, it is a good idea to go through the following checklist:
1 Has the packaging been removed?
2 Is the machine correctly levelled, and the cabinet corners clear of the floor and walls?
3 Are the water tank, condenser filter and lint filter correctly in place?
4 Has the power cord been connected to an appropriate power supply and the power turnedon?
5 Have you performed the installation test cycle?
6 If external draining is preferred, is the drain hose attached to the correct outlet and hooked
into a standpipe or tub?
INSTALLATION INSTRUCTIONS
12
Machine specifications
DH9060P
Capacity (kg)* 9
DIMENSIONS (mm)
Width 595
Depth 665
Height** 850
Length of drain hose 1300
ELECTRICAL
Volts 220 – 240
Hz 50
Amps (maximum) 10
Power consumption (W) 550
* Capacity refers to the maximum dry weight of items the machine can dry at any one time.
Note:somecycleshavealower maximum capacity (see the ‘Drying cycles’ section).
** The exact height of your dryer is dependent on how far the feet are extended from the base of the machine.
13
CONTROL PANEL
2
1
9
!1
76
4
1
POWER Press to turn the dryer on/off.
2
Keylock Touch and hold for 3 seconds to disable all buttons on the
displaypanel, except ‘POWER’ button. This prevents accidental
buttonpresses.
3
SmartTouch™
control dial
Rotate to select your desired drying cycle.
z
The icon illuminates to indicate the selected drying cycle.
4
Digital display
screen
Shows the following:
z
How long the drying cycle has to go.
z
Delayed start time of the drying cycle.
z
Notifications if an error is detected or a warning is necessary.
5
Progress lights The progress lights indicate what part of the cycle the dryer is
currently on (‘Dry’, ‘Cool’ or ‘End’). All three lights are on at the
beginning of the cycle. The light for the current part of the cycle
flashes, and each one goes out when that part of the cycle is complete.
6
Delay Start
Touch ‘More’
or ‘Less’ to increase or decrease the delay start
time for drying cycles.
7
Dryness Level Allows you to select the level of dryness for your load.
8
Wrinkle Free Allows you to select a wrinkle free option for your cycle.
9
Signal This button has two functions:
z
Signal On: Alerts you that the dryer has finished.
z
Signal Damp Dry: Alerts you to remove items once your load
reaches the damp/dry stage.
!0
Lint filter
Condenser filter
Evaporator grid
The lights will flash when the machine is switched on as a reminder
toclean the lint filter, the condenser filter or the evaporator grid.
See ‘Caring for your dryer’ for details.
!1
START/PAUSE Touch to start or pause the selected drying cycle.
3
!0
8
5
14
Timed cycles (Time Dry, Rack Dry, Wool, Cool Air and Freshen)
When a timed cycle is selected the machine dries for the selected time regardless
ofthelevel of moisture in the load. It is important to check the items throughout
thetimed programmes to avoidover drying.
Timed programmes of 30 to 150 minutes can be selected using the ‘More’
and‘Less’ buttons.
Airing/Cool down (Cool)
When the dryer has sensed that the load is dry it will automatically
go into an airing or cool down cycle. During‘Cool’ the drum
tumbles and cool air is blown throughthe clothes. This cools
theload to reduce creasing ifthe clothes are left inthe dryer.
Time to go
Your dryer displays approximately how many minutes the cycle you are
running has remaining if you have chosen one of the Time Dry cycles.
Ifyou have chosen an automatic cycle (ie not ‘Time Dry’) the word
will appear on the screen until it reaches the cool down phase,
atwhich time the dryer will display how long the cycle has left to go.
Be aware that a number of factors can influence the overall cycle time,
eg the fabric type of garments, load size, the wetness of the load,
environmental conditions etc.
Indicators
There are a number of indicators to alert you when you need to
attendto your dryer, either to clean the lint filter, clean the condenser
filter or vacuum the surface of the evaporator grid, refer to ‘Caring for
your dryer’. By maintaining these parts free of lint and dust, you ensure
the dryer runs more efficiently, reducing cycle time and delivering
betterperformance.
Keylock
This option enables you to deactivate the buttons on the display panel, except for
the‘POWER’
and buttons. This option helps prevent accidental button touches.
To turn Keylock ON or OFF, at any time when the dryer is powered on:
z
Touch the button for 3 seconds.
Note: When activated the button is illuminated.
If Keylock is activated and the dryer is off:
z
Press the ‘POWER’ button, then touch the button for 3 seconds to turn Keylockoff.
Select your drying cycle, any options and then touch to start the cycle.
CONTROL PANEL
Cool down mode
Time to go
Indicators
15
DRYING CYCLES
Your dryer has a number of drying cycles to suit your laundry needs. Selecting the most
appropriate cycle for each particular load will help ensure you get the best result.
CYCLE DESIGNED FOR DESCRIPTION
MAX.
LOAD
SIZE
(KG)
DEFAULT
DRYNESS
LEVEL*
Everyday Everyday clothing
egt-shirts,trousers.
Auto sensing cycle for
everydayclothes.
9 Dry
Heavy Heavy durable garments,
egwork sweatshirts/jerseys,
rugby shorts, jeans, tea towels.
Auto sensing cycle for
heavyfabrics. 8
Dry/
Extra Dry
Delicate Delicate clothing items,
egsynthetics and fine fabrics.
Auto sensing cycle for delicate
and heat sensitive fabrics.
4 Dry
Easy Iron Business shirts and clothing
that creases easily.
Auto sensing cycle with the
wrinkle free option on.
4
Damp/
Dry
Bulky Large volume items
egsleeping bags, duvets/
doonas and blankets.
Auto sensing cycle for the
special care of bulky items. 2
Dry/
Extra Dry
Sheets ** Sheets, pillowcases. Auto sensing cycle with reverse
tumble for large items.
4 Dry
Wool Woollen garments. Timed cycle for use with the drying
rack, with options from 30 to
150minutes for washable woollen
items that cannot be tumbled.
3 –
Freshen Items that have been in
storageor have not been
worn/used for some time.
A timed short burst of heat
followed by cool air to
freshenfabrics.
2 –
Towels Towels. Auto sensing cycle for thick,
absorbent items.
6 Dry
Rack Dry Items that cannot be
tumbled,eg shoes, hats,
delicate garments.
Timed cycle for use with the
drying rack, with options from
30 to 150minutes for items that
cannotbe tumbled.
3 –
Time Dry Drying items for a selected
time period.
Timed cycle with options
from30 to 150 minutes.
9 –
Cool Air Tumble items for a specific
time period, without heat.
40 minute cool air cycle.
4 –
Sports Sports clothing,
egrunninggear.
Auto sensing cycle designed
tocare for sports clothing.
4 Dry
Note: ‘Freshen’ or ‘Cool Air’ cycles are not designed for drying garments, only to freshen items already dry.
* Dryness level is only an option on automatic sensing cycles. On ‘Time Dry’, ‘Rack Dry’ and ‘Wool’ cycles, dryness
will vary depending on the load and its initial moisture content.
** ‘Sheets’ cycle and ‘Dry’ dryness level is the recommend cycle for cotton items.
16
SORTING AND LOADING
When preparing your load there are some important things to consider:
Sorting
z
We recommend sorting your garments before placing them into the dryer.
Sortintoloads of similar items, and loads that will likely take similar times to dry.
Heavier items (egtowels, and flannelette sheets) are best dried separately from
lightweight items (egsynthetics, polyester-cotton sheets and shirts). This prevents
thepossibility of some items becoming over-dried whilst others are still damp.
Itwillalso help to extend the lifeofyour clothing and linen.
z
Care labels on garments provide valuable information about the fabric type and
howthegarment should be dried. Always follow the advice on garment labels.
Onlydryitems in this dryer that have a care label stating tumble drying is suitable.
z
Drying your clothes as soon as you remove them from the washer will decrease
thechance of wrinkles forming, and dye transfer from coloured items to white items
fromoccurring.
z
Separate coloured items from white/light items where possible, especially when new.
Colour run may be an issue, especially if you intend to delay the start of the drying cycle.
z
We recommend that articles of clothing with screen-printing are turned inside out
toprevent damage to the print. Garments with hooks or zippers should be fastened
andwhere possible, turned inside out.
SPECIFIC ITEM/DRYING
REQUIREMENTS
SUGGESTED
CYCLE AND
OPTIONS
COMMENTS
Towels Towels Towels produce a lot of lint and are best dried on
their own.
Sheets, pillowcases Sheets Ensure openings are buttoned/domed before
placing in the dryer.
Bulky items – doonas/
duvets, sleeping bags
andblankets
Bulky Dry only one bulky item at a time.
Business shirts, trousers,
other creasables
Easy Iron Wrinkle Free is automatically selected to help
minimise creasing once the drying cycle has finished.
Woollens Wool Designed for items that could be damaged if they
aretumbled, eg woollens. Use the drying rack.
Delicates, fine fabrics Delicate
or Rack Dry
You can further reduce the dryness level to damp
or useRack Dry for very delicate items.
Jeans Heavy Turn jeans inside out to help maintain their
appearance. Dry separately from other items.
Shoes, hats, soft toys or
other odd shaped items
Rack Dry Check on the item regularly throughout the drying
cycle. Ensure the rack has been correctly fitted.
Jackets Bulky Turn jackets inside out to help maintain their
appearance. Dry separately from other items.
17
SORTING AND LOADING
Before you load
z
Check pockets for items that could damage your clothes or get caught in the dryer.
z
Close zippers, hooks and eyes, and other fastenings (ie fasten the openings of duvet/
doona covers), and remove loose bra wires. These may damage both your dryer and
your clothes.
z
Check the lint filter is clean and the water tank is empty (if the dryer is not set up
todrain automatically).
Loading
Garments need to be loaded correctly to minimise creasing and wrinkling,
andtoensurethe load is dried evenly.
z
Allow enough room in the dryer for clothes to tumble freely.
– Hint: load the dryer in terms of the space the garments take up when dry,
ratherthanwhen they are wet.
z
Shake clothes out and load individually to help items dry evenly and reduce tangling.
z
Only dry a sheet load up to a maximum of 4kg in the dryer at one time.
z
Dry permanent press garments (business shirts) together on the ‘Easy Iron’ cyclewith
the ‘Wrinkle Free’ option on. This will help reduce wrinkling and the need forironing.
z
Hang garments as soon as the drying cycle is complete to reduce the need for ironing.
18
Drying times
z
Drying very small loads is inefficient. Try to dry medium to large loads.
z
Heavier items (towels, flannelette sheets) will take longer to dry than light items
(synthetics and polyester cotton sheets and shirts).
z
Drying times can be reduced by spinning the wash load at the highest spin speed
suitable for the load type in your washing machine.
z
Check bulky items during the cycle to ensure even drying, pause the dryer and
reposition the item if necessary.
Lint
Some items are lint givers, while others are lint collectors. Always dry lint givers
and collectors separately.
LINT GIVERS LINT COLLECTORS
Towels Synthetics eg polar fleece
Flannelette sheets Corduroy
Polyester cottons
Delicate or easily damaged items (eg woollen, nylon stockings, fine fabrics, delicate
embroidered fabrics) should be dried separately, using the ‘Delicate’ cycle, or if you do
not want them tumbled use the ‘Wool’ or ‘Rack Dry’ cycle. Sleepingbags and other
down items should be dried on the ‘Bulky’ cycle.
Drying rack
There are many items that would benefit from being
dried on a dryingrack. For example items such as
sport shoes, soft toys, hats andwoollen items that
may be damaged if they are tumbled.
A drying rack is installed in your dryer when it leaves
the factory. Toremove it, tilt the top of the rack
towards you to detach the legs fromthe slots in the
lint filter, and gently remove from the drum.
When you are using the drying rack you must select
the ‘Rack Dry’ or ‘Wool’ cycle.
If the Rack is not properly installed or if a garment
has fallen from it, a user prompt will appear on the
digital display screen. Replace the Rack and touch
the to resumethecycle.
SORTING AND LOADING
Drying rack
Drying rack cycle
19
GETTING STARTED QUICKLY
z
Check if the lint filter is clean and the water tank is empty before every load.
Ensureboth are replaced correctly before using your dryer.
z
Sort and load items into the dryer drum, ensuring no items are in the way of the door.
Close the door (you will hear it click shut).
1 Press ‘POWER’ to activate your dryer.
2 Your dryer will default to the ‘Everyday’ cycle. Select your desired drying cycle by
turning the control dial.
3 To change the default settings for the cycle, select your preferred drying option using
the digital display panel.
4 Touch the button to start the cycle.
z
If you make an invalid selection, the dryer will beep to alert you.
z
When the cycle finishes, your dryer will beep and then turn off automatically.
Ifthe‘Wrinkle Free’ option has been selected the machine will rotate the drum
periodically blowing cool air into the drum to help minimise wrinkling and creasing
ofyour load. Remove the items from the dryer at the earliest opportunity.
z
If you wish to change a cycle or select a different option once a drying cycle has
started, touch to pause the cycle, then select the new cycle or option.
Touch to restartthe dryer with the new cycle and/or settings.
z
If you wish to stop the dryer before the cycle has finished, you MUST remove the
clothes IMMEDIATELY and spread them out to cool. DO NOT leave the clothes in
thedryer or bunched up in a clothes basket. Take extreme care as the drum and
theload items may be hot.
z
Failure to follow the advice in this guide may result in damage to your garments
andyour expectations of drying performance may not be met.
20
Delay Start
The ‘Delay Start’ option enables you to delay the start of the drying cycle from
between5 minutes and 12hours. Delayed start options are 5 minutes,15minutes,
30minutes, 1hour, then hourly up to 12hours. This can be useful to time your drying
tofinish whenyou arrive home from work, or to start when power rates are lower.
To ‘Delay Start’ your cycle:
1 Select the cycle.
2 Press ‘More’ to increase the delay time.
3 Press to confirm your selection and start the countdown.
4 The display will indicate the time until the cycle will start.
To decrease or turn off ‘Delay Start’:
1 Press ‘Less’ to decrease the delay start time or to turn ‘Delay Start’ off.
Avoid using ‘Delay Start’ for damp, non-colourfast items asthismay cause dye run to
occur.
Drying cycle options
All drying cycles default to the recommended options for that cycle based on the
average expected load to be dried using that cycle. You can vary the options to
createyour desired cycle.
After using your dryer a few times you may discover there are some drying options
youprefer for some cycles. You can programme your dryer to remember the
dryingoptions you prefer for each drying cycle. For instance, you may want to set
the‘Easy Iron’ cycle to a lower drying temperature or programme the ‘Everyday’
cycleso it automatically has the ‘Wrinkle Free’ option selected.
To change a drying cycle option:
1 Press ‘POWER’ to turn the machine on.
2 Turn the dial to select the cycle you wish to customise.
3 Touch and hold any of the drying options buttons for 3 seconds.
The lights will flash on and off and the display will show ‘ ’ to indicate
that the machine is in cycleadjustment mode.
4 Select the drying options you prefer by touching the relevant option button.
5 Touch to save the selected settings. The dryer will beep to indicate your
customised cycle has been saved.
Note: Touching before pressing will exit the cycle adjustment mode and start
thecycle using the settings shown on the display panel.
To change the cycle or options you have selected after a cycle has started:
z
Touch and select your new cycle or options, then touch again to resume drying.
Note: Some options may not be available for selection under certain conditions
andafter particular stages of the drying cycle have passed.
CUSTOMISING DRYING CYCLE
21
DESCRIPTION OPTIONS
Dryness Level
When your dryer senses that the
clotheshave driedto the dryness level
selected, the dryer willautomatically
finish thecycle.
Note: Two lights are used to show
somedryness levels, eg to achieve the
‘Damp Dry’ setting boththe ‘Dry’ and the
‘Damp’ dry lights willbeilluminated.
Five dryness levels from
‘Damp’through to ‘Extra Dry’.
Ifyou want to change from the
default dryness, you can choose
the dryness level to suityour load
depending on how dry you want
youritemsto be.
Wrinkle Free
To minimise wrinkling, select one of the
‘WrinkleFree’ options. Atthe end of the
cycle, the drum will rotateperiodically
and cool air will be circulated through
the load to minimise wrinkling and
creasing. Thisisparticularly useful
if you cannotremove the items
immediatelyafterthe cycle ends.
z
‘ON’ provides ‘Wrinkle Free’
operationfor 1 hour.
z
‘Extra’ provides ‘Wrinkle Free’
operation for 24 hours.
If you wish to stop the dryer at any
point during the ‘Wrinkle Free’ stage
of the cycle, simply touch
.
Youcanthen open the dryer door
andremove your items.
Press‘POWER’ to turn the dryer off.
Signal
‘Signal’ has two functions:
1 Alert you that the dryer has finished.
Aseries of beeps will sound at the
endofa cycle.
2 Alert you to remove items once your
load reaches the damp/dry stage,
then it will continue drying until the
remaining load reaches the dryness
level you selected.
The ‘Signal’ option automatically
defaults to ‘On’ for all cycles.
Youcanturn the ‘Signal’ off by
touching the ‘Signal’ button twice
(nolights will then be illuminated).
To turn ‘Damp/dry’ signal on:
z
Touch the ‘Signal’ button once.
Ensure‘On’ is also selected.
Reset defaults
You can reset your dryer to the default settings it left the factory with:
1 Turn the dial to select the ‘Freshen’ cycle.
2 Touch and hold the ‘Delay Start’, ‘More’ , the ‘Delay Start’, ‘Less’ and ‘Signal’
buttonstogether for 3 seconds.
3 Your dryer will now be reset to the default settings it left the factory with.
CUSTOMISING DRYING CYCLE
22
When you have finished using your dryer
z
Unplug the machine from the power socket.
z
Wipe around the door to remove any remaining condensation and foreign matter.
z
Clear the lint filter and empty the water tank (if not set up to automatically drain).
Cleaning your dryer
Before you start cleaning your dryer, ensure that it is disconnected from the power
(ieunplug the machine from the power socket).
Cleaning the control panel and outer surfaces of the dryer
Use a soft damp cloth to wipe all surfaces, then wipe dry. Avoid using chemical or
scouring cleaners, as these will damage the paint and plastic surfaces of your dryer.
Cleaning the inside of your dryer
It is important that you occasionally clean the inside of your dryer. If the drum has
anyresidual dirt or lint stuck to it, remove this and wipe it clean with a damp cloth.
Donot leave any metal objects in the drum, as these may cause rust.
Cleaning the filters
Cleaning the door lint filter
z
Lint is generally formed during wearing and washing.
Fibres (ielint) released from theclothes during the
drying cycle are collected in the lint filter.
z
It is important to clean the door lint filter after every
load, as the lint produced in the drying process can
become a fire hazard if it is allowed to accumulate in or
around your dryer.
z
A warning light will flash at the start of every cycle
toremind you to clean the door lint filter, then turns off
once you touch to start your cycle.
z
The warning light will flash on and off during the cycle
if the door lint filter becomesblocked. Whenthis occurs
the lint filter should be cleaned immediately.
z
The door lint filter is located in the door opening (atthe bottom).
To clean the door lint filter:
1 Open the dryer door.
2 Remove the lint filter by pulling it up and out of the filter slot.
Open it out and wipe the surfaces clean with your hand.
3 Close the lint filter and place it back in the opening.
Ensurethe filter is fitted correctly back in place before
operating the dryer.
CARING FOR YOUR DRYER
Lint filter
23
Cleaning the condenser filter and evaporator grid
To maintain optimum performance of your dryer the condenser filter andevaporator
grid must be cleaned. The condenser filter and lint filter lights will flash when the
condenser filter requires cleaning, then turn off once you touch to start your cycle.
z
The condenser filter is located below the door on the left-hand side.
z
The evaporator grid is located behind the condenser filter.
To clean the condenser filter:
1 Switch off the power supply and remove
thepower plug.
2 Open the condenser filter cover.
3 Turn the four condenser lock levers 90°
thenpull out the condenser filter.
4 Remove rear filter and wipe the surface
cleanwith your hand.
If you have stacked your dryer using
a Fisher& Paykel stacking kit, slide the
stacking kit tray out prior to opening the
condenser filter cover.
To clean the evaporator grid:
With the condenser filter removed you will be
able to see the evaporator grid. Ifthesurface
of the evaporator grid is dirty, clean it carefully
with a vacuum cleaner using a dusting brush
or a narrow crevice nozzle. Begentle and do
not bend the finemetalfins.
Cut Hazard. The surface of the evaporator has
sharp edges and contact may resultininjury. Handle with care when cleaning the grid
and always keepblades awayfrom fingers and body.
5 Replace the condenser filter.
6 Turn the four condenser filter lock levers to lock the condenser filter back inplace again.
Make sure that these locksare engaged securely.
7 Close the condenser filter cover.
CARING FOR YOUR DRYER
Turning the condenser
filter locking levers
Pulling out the
condenser filter
24
Emptying the water collection tank
During the drying cycle, steam condenses into water
andis collected in the water tank, located at the top
left of the dryer. It is important to empty the water tank
after every load.
Ifthewater tank becomes full during operation,
thedryer will pause, display a user prompt and beep
to alert you. You must emptythe tank before the
dryer can continue drying. Empty the tank, replace it
in the housing then touch
to resume the cycle.
Note: You do not need to empty the water tank
ifyou have set up the drain hose to drain the
waterautomatically.
To empty the water tank:
1 Remove the water tank by holding onto the
handleand pulling outwards gently to remove it.
Ensurethat you keep the tank level when it is being
removed to prevent the water collected from spilling.
2 Pour the water down the sink or into a bucket,
andthen put the tank back in place.
z
Never run the dryer without the water tank in place
unless the drain hose has beeninstalled.
Cleaning the sensors
There are sensors in your dryer that detect whether the laundry is dry or not.
Thesesensors need to be cleaned periodically (we recommend approximately
fourtimes a year).
To clean the sensors:
1 Open the door of your machine.
2 Allow the machine to cool if drying has been
carried out.
3 Locate the metal sensors just behind the lint filter.
4 Wipe the sensors with a soft cloth, dampened
withvinegar.
Dry the sensors with a soft dry cloth.
CARING FOR YOUR DRYER
Location of the sensors
Removing the
water collection tank
Tipping out the water
from the condensing tank
25
User warnings
Your dryer is capable of diagnosing a number of its own problems. It will sound a
continuous series of beeps and display a user prompt when it has a problem that
youcan correct yourself. To stop the beeps sounding, touch any button on the
controlpanel. Donot try to continue your drying cycle once you stop the noise.
Youmust address theproblem the dryer is alerting you to. Check the below table
beforeyou callforservice.
PROBLEM WARNING WHAT TO DO
Keylock is
activated
Touch and hold the ‘Keylock’ button for 3seconds
todeactivate the Keylock.
Clean evaporator
grid
Refer to page 23 ‘Cleaning the condenser filter
and evaporator grid’.
Clean condenser
filter
Refer to “Cleaning the condenser filter and
evaporator grid” on page 23 ‘Cleaning the
condenser filter and evaporator grid’.
The lint filter
is blocked and
needs to be
emptied
Empty the lint filter and then replace it.
Check the lint filter is not damaged.
Check there is nothing else stuck in the lint filter
holder which may be blocking the air flow.
Check the lint filter is in place correctly in
yourdryer.
Clean the condenser filter, refer to the ‘Caring for
your dryer’ section). Ensure the condenser filter
unit has been placed or replaced correctly into
your dryer.
The water tank
isfull and needs
to be emptied
Check if the water tank is full.
Empty the water tank.
If using the drain hose, check whether the water
tank ordrain hose is blocked.
Check the drain hose is still attached at the back
ofthemachine, and is not kinked or squashed.
BEFORE YOU CALL FOR SERVICE
26
PROBLEM WARNING WHAT TO DO
The door is
notclosed
Close the door fully and touch .
Try opening and closing the door again.
Reposition the load, making sure the load is
correctly inthe drum and that protruding items
are not preventing the door from closing.
The drying rack
is not inplace
Replace items on rack or fit rack for ‘Wool’ and
‘Rack Dry’ cycles.
The laundry
environment is
too cold for the
dryer tofunction
The room temperature is too low for the heat
pump system to work effectively. Ensure that
the room temperature is above 5°C to avoid loss
ofefficiency.
Maximum cycle
has been reached
There are a number of reasons the maximum
cycle has been reached, refer to ‘Troubleshooting’,
‘Dryer is taking too long’ for possible causes
andsolutions.
Once you have addressed the issue the user prompt was alerting you to, try using your
dryer as per usual. If the issue persists, call your Fisher & Paykel trained and supported
service technician.
BEFORE YOU CALL FOR SERVICE
27
FAULT CODES
When a continuous series of beeps sounds, all the lights turn off onthe control panel
and a number appears on the display, a fault hasoccurred. The dryer will automatically
enter this mode if a fault occurs. The word ‘Fault’ will be shown in the control panel
display followed by a number. To stop the beeps, touch any button then perform the
following steps:
1 Turn your machine off at the power point.
2 Wait one minute and turn it back on.
3 Check your machine is installed correctly (refer to ‘Installation instructions’ section).
4 Remove your load from the dryer and retry.
5 Perform a ‘Time Dry’ cycle, eg Time Dry for 30 minutes.
6 If the fault re-occurs repeat steps
1
and
2
.
7 If the machine still will not work call a Fisher & Paykel trained and supported
servicetechnician to arrange service (refer to ‘Customer care’ section).
Recordthefaultcode number displayed and the serial number of your dryer
(locatedonthe rear of the machine, or on the insideof the door below the glass)
beforecalling. The fault code will indicateto the service technician what the
problemcould potentially be.
If a fault code is being displayed, you can still turn your dryer off by pressing
‘POWER’ .
28
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
contact your Fisher & Paykel trained and supported service technician.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Pressing ‘POWER’
does not turn on
thedryer
Fault with household
power supply.
Try plugging in and turning on another
electrical device.
Dryer does
notheat
Dryer set to ‘Cool Air’ cycle. Check what cycle the dryer is setto
(refer‘Drying cycles’). Changeto
preferredcycle.
Full water tank. Refer to ‘Emptying the water collection tank’.
The dryer has progressed
to ‘Cool’.
Check the progress — are ‘Cool’ or ‘End’ shown
onthe display? Refer to ‘Progress lights’.
Touching
does not start
thedrying cycle
Dryer door not closed
properly.
Open and reclose the door. Checkthat
the lint filter is correctly in place and not
obstructing the door.
Is the dryer displaying a
user prompt or fault code?
Refer to ‘User warnings’ and ‘Fault codes’.
Water tank full or not
properly in place.
Refer to ‘Emptying the water collection tank’.
Ensure the water tank is properly in place.
Lint filter needs to be
emptied.
Empty the lint filter and ensure it is correctly
in place.
Dryer is overloaded. Remove some items from the dryer.
‘Delay Start’ function is set. Refer to ‘Delay Start’ for more information.
Keylock is ON.
To disable touch and hold
button
for3seconds.
Dryer keeps
stopping
andstarting
The ‘Wrinkle Free’ option
hasbeen selected.
Refer to ‘Wrinkle Free’ for more information.
Dryer stops
working
mid-cycle
Power failure. Press ‘POWER’ and restart the desired cycle.
Dryer has been paused.
Touch the
button to restart thecycle.
Dryer door is open. Ensure the door is firmly shut.
Water tank full or not
properly in place.
Refer to ‘Emptying the water collection tank’.
Ensure the water tank is properly inplace.
Items fell off the rack
whenusing ‘Rack Dry’ or
‘Wool’cycles.
Ensure the rack is installed correctly
(refer to ‘Sorting and loading’, ‘Drying rack’)
and replace garments thatmay have fallen
from it.
Environmental conditions
may be affecting dryer
operation.
In particularly cold conditions, the
roomtemperature may be too cold for
thedryer to run efficiently.
29
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dryer is taking
toolong /
results were
notsatisfactory
Drying cycle selected not
appropriate for the load.
Select an appropriate cycle for the
load. Refer to ‘Drying cycles’.
Dryness level selected not
appropriate for the load.
Select a higher dryness level.
Refer to ‘Dryness Level’.
Dryer overloaded for
thecycle.
Some cycles have a lower max load
size. Refer to ‘Drying cycles’.
Try dividing the load in half and
dryhalf at a time.
Lint and/or condenser filter
isblocked.
Clean the lint/condenser filter.
Water tank is full. Refer to ‘Emptying the water
collection tank’.
Environmental conditions may
be affecting dryer operation.
In particularly hot or cold conditions
the dryer will take longer to dry a load
and beless efficient.
Ensure the dryer is installed in a
well-ventilated, dust-free environment.
Donot operate this dryer behind
closeddoors (ie inside a cupboard).
Load overly wet at the
start of cycle.
Remove more water from the
load before placing it in the dryer,
egselecta faster spin speed on your
washer, if appropriate for your load.
Load was damp dry at the
start of cycle.
If the load had been partially air dried,
eg has been washed and placed on
the line, use a ‘Time Dry’ cycle and
monitor the dryness of your clothes.
Dryer not draining water
out properly.
Check the drain hose (if connected)
forblockages or damage.
Youmayneed to call for service
referto ‘Customer care’ section.
Items got tangled. Try separating items and drying
similar items together. Refer to
‘Loading’ forfurther tips.
Dryer is not
draining
Drain hose not connected
tothe water tank.
Ensure the drain hose is connected
correctly. Refer to ‘Draining’ in the
installation section of this guide.
Water tank not in place
correctly.
Ensure water tank is properly inplace.
Drain hose or drain blocked
ordamaged.
Check drain hose (if connected)
anddrain for blockages or damage.
30
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Clothes getting too
hot or damaged
Cycle selected not
appropriate for the load.
Ensure the cycle selected is
appropriatefor items in the load.
Referto ‘Drying cycles’.
Items removed from dryer
before the end of cycle cool
down had finished.
Removing items before cool down
maydamage clothing if it is not
spread out and exposed to air to
coolonce removed from the dryer.
Dryer is beeping
and displaying
acode on the
digital display
Dryer has a fault. Try turning the dryer off and waiting
30seconds before turning it back on.
Refer to ‘Fault codes’.
Small puddle
ofwater coming
from under
themachine
Water tank not correctly
inplace.
Ensure the water tank is correctly
in place.
Water tank may need
tobeemptied.
Refer to ‘Emptying the water
collection tank’.
Water tank may be damaged. Check the water tank for any signs
ofdamage.
Drain hose may not be
attached properly at the
machine end.
Ensure the drain hose is attached
properly. Refer to ‘Draining’ in the
installation section of this guide.
Drain hose could be damaged. Check the drain hose for damage.
Drain hose has slipped
outofthe drain.
Ensure the drain hose is securely fixed
in place. Sometimes drain hoses can
move or get displaced, which may
lead to water draining onto the floor.
Drain may be blocked. Check the drain for any blockages.
Dryer door not closing
properly, affecting the seal.
Ensure the dryer door is closed
properly and there is nothing
obstructing the door opening.
Small amount
ofwater in
thedrum at
endofcycle
Water tank needs to be
emptied.
Refer to ‘Emptying the water
collection tank’.
Environmental conditions may
be affecting dryer operation.
If conditions are particularly hot,
humidor cold, it is possible vaporised
water may re-condense in the drum or
on the inside of the door.
31
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Noises Dryer is overloaded. Remove some items from the dryer.
Dryer has a fault. Continuous beeping or a musical
seriesof beeps with a message
displayed on the display.
Referto‘Fault codes’.
Beeps signalling the end
ofadrying cycle.
End of cycle beeps can be turned off
refer to ‘Drying cycle options’.
Dryer has not been levelled
properly.
Refer to ‘Levelling the machine’ in the
installation section of this guide.
Dryer makes unfamiliar noises. At the start of the cycle the dryer may
make some unfamiliar noises when the
compressor turns on. Thisis normal.
Vibration Dryer is not installed on
astable surface.
Ensure the dryer is installed on a flat,
stable surface. Refer to ‘Levelling the
machine’ in the installation section of
this guide.
Dryer is not level. Ensure the dryer is correctly levelled.
Refer to ‘Levelling the machine’ in the
installation section of this guide.
Dryer is overloaded. Remove some items from the dryer.
Creasing Cycle selection not
appropriate for the load.
Select the ‘Easy Iron’ cycle to
minimisecreasing.
Dryer is overloaded. Remove some items from the dryer.
‘Dryness Level’ selected
toohigh for load type.
Try selecting a lower ‘Dryness Level’.
‘Wrinkle Free’ option not
selected.
Select the ‘Wrinkle Free’ option to
rotate the load at the end of the
drying cycle. Refer to ‘Wrinkle Free’
section of this guide for details.
32
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Linting Lint filter not cleaned or
replaced.
Ensure the lint filter is cleaned after
every cycle and replaced correctly.
Refer to ‘Cleaning the filters’.
Loads not sorted correctly. Dry lint givers separately from lint
receivers. Also, dry similar colours
together eg light coloured items
withlight coloured items, dark items
with dark items. Refer to ‘Sorting and
loading’, ‘Lint’.
Clothes over dried. Over drying clothes in the dryer
cancause them to attract lint.
Useanauto sensing cycle or ensure
you check your load if using the
time dry cycles to avoid over drying.
Referto ‘Drying cycles’.
New items have been dried
inthe dryer recently.
Clean the lint filter and use
‘Cool Air’cycle to clear any
remaininglintfrom the dryer.
New towels or flannelette
sheets can leave lint in the
dryer, which may be picked
up by subsequent loads.
Fabric damage Instructions on care label
notfollowed.
Follow the instructions on the
carelabel of the items.
‘Dryness Level’ selected
notappropriate for the
fabrictype.
Ensure the ‘Dryness Level’ selected
is appropriate for the fabric type.
Referto the items care label.
Refertopages ‘Drying cycles’
Metal parts on the items or
inthe load.
Fasten zips and other clasps
beforeplacing items in the dryer.
Items not separated or
driedon an appropriate
cyclefor the fabric type.
Dry similar items together.
Ensureanappropriate cycle is selected.
Refer to ‘Drying cycles’.
Items fell off the rack when
using ‘Rack Dry’.
Ensure the rack is installed correctly
(refer to ‘Sorting and loading’, ‘Drying
rack’) and only one or twogarments
are placed on the rackata time.
Used a ‘Time Dry’ cycle
anddid not monitor the
dryness of clothes during
the cycle.
Ensure that clothes are
checked fordryness during the
cycle whenusing the timed
programmes to avoid over drying.
Referto‘Customising drying cycle’.
33
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dye transfer White/light and coloured
items not separated
beforedrying.
Remember to separate white/light
and coloured items before placing
them in the dryer.
Wet items left sitting in
thedryer for long periods
oftime before drying.
Refer to ‘Sorting’ for tips to prevent
dye transfer.
Tangling Loads not separated
duringloading.
Try separating out larger items
fromsmaller items.
Items loaded into the
dryerincorrectly.
Load items individually into the dryer.
Do not place folded items inthe dryer.
Incorrect cycle selection. Try using the ‘Easy Iron’ cycle to
dryshirts and the ‘Sheets’ cycle to
drysheets. Refer to ‘Drying cycles’.
Load size too large. Try drying smaller load sizes.
Somecycles have a lower maximum
load size. Refer to ‘Drying cycles’.
Delicate items not dried
on‘Rack dry’.
Dry pantyhose, bras, stockings
andany other delicate items prone
totangling on the ‘Rack Dry’ cycle.
Sheets and duvet/doona
covers due to their size,
areprone to tangling.
Dry sheets and duvet/doona covers
separately from other laundry,
apartfrom towels. Ensure duvet/
doona covers are buttoned or
fastened closed before drying.
Tryadding a knotted towel to sheets
loads if you are experiencing a lot
oftangling.
34
MANUFACTURER’S WARRANTY
For New Zealand and Australia only. You automatically receive a 2 year Manufacturer’s
Warranty with the purchase of this Heat pump clothes dryer covering parts and labour
for servicing within the country ofpurchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or
labourany part of the product, the serial number of which appears on the product,
which is found to be defective within TWO YEARS of the date of purchase.
This product has been designed for use in a normal personal, family or household
purposes. This product is not designed for any commercial use. Any commercial use by
the customer will affect this products manufacturer’s warranty.
This Manufacturer’s Warranty is an extra benefit and does not affect your legalrights.
This Manufacturer’s Warranty DOES NOT cover
A
Service calls which are not related to any defect in the product. The cost of a service
call will be charged if the problem is not found to be a product fault. For example:
1
Correcting the installation of the product.
2
Instructing you how to use the product.
3
Replacing house fuses or correcting house wiring or plumbing.
4
Correcting fault(s) caused by the user.
5
Noise or vibration that is considered normal, egdrain/fan sounds, machine noises
oruser warning beeps.
6
Correcting damage caused by pests, egrats, cockroaches, etc.
7
Poor drying performance due to incorrect installation and maintenance
egblockedlint filter, blocked condenser or full water tank.
8
Poor drying performance due to incorrect loading, egoverloading or underloading.
9
Damage from articles in the drum, eg bra wires, pens, crayons, dye transfer or
flammable material.
B
Defects caused by factors other than:
1
Normal personal, family or household purposes;
2
Use in accordance with the product’s User guide.
C
Defects to the product caused by accident, neglect, misuse or ‘act of God’.
D
The cost of repairing defects or damage caused by service performed other than by
aFisher & Paykel trained and supported service technician.
E
Normal recommended maintenance as set out in the product’s User guide.
F
Pick-up and delivery.
G
Transportation or travelling costs involved in the repair when the product is installed
outside the Fisher & Paykel trained and supported service technician’s normal
servicearea.
Nothing in this Manufacturer’s Warranty is intended to, or does, limit any rights you
mayhave under law to recover the costs of inspecting or returning the goods to us.
35
MANUFACTURER’S WARRANTY
Service under this manufacturer’s warranty must be provided by Fisher & Paykel trained
and supported service technician. Such service shall be provided during normal business
hours. This warranty certificate should be shown when making any claim.
For Australian Customers
This Manufacturer’s Warranty is an extra benefit and does not affect your legal rights.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Please keep this User guide in a safe place.
36
CUSTOMER CARE
Before you call for service or assistance...
Check the things you can do yourself. Refer to your User guide and check:
1
Your product is correctly installed.
2
You are familiar with its normal operation.
3
You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’
sections at the back of the book.
If after checking these points you still need assistance or parts, please refer to your
nearest Fisher&Paykel trained and supported service technician, Customer Care, or
contact us through our website fisherpaykel.com.
In New Zealand if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
CareConsultants.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre
can recommend a Fisher & Paykel trained and supported service technician in your area.
In Australia if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our
CustomerCareConsultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: fisherpaykel.com
Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798,
ClevelandQLD4163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre
canrecommend a Fisher & Paykel trained and supported service technician in your area.
If you call, write or contact us via our website please provide:
your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to
yourrequest for assistance.
Product details can be found on the rear of the machine, and/or on the inside of the
door below the glass (when the door is open).
37
CUSTOMER CARE
Registration
Register your product with us so we can provide you with the best service possible.
To register your product visit our website: fisherpaykel.com
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
NZ AU
428210C 09.19
FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2019. All rights reserved.
The product specifications in this document apply to the specific
products and models described at the date of issue. Under our policy
of continuous product improvement, these specifications may change
at any time. You should therefore check with your Dealer to ensure this
document correctly describes the product currently available.