| Contents | iii
Answering a Call When in a Call..........................................................................................................20
Answering a Call Automatically............................................................................................................ 21
Disabling Call Waiting....................................................................................................................................... 21
Silencing or Rejecting Incoming Calls.............................................................................................................. 21
Silencing a Call.......................................................................................................................................21
Rejecting a Call Manually......................................................................................................................21
Rejecting Anonymous Calls................................................................................................................... 21
Rejecting Calls with Do Not Disturb (DND)........................................................................................ 21
Ending Calls........................................................................................................................................................22
Muting/Unmuting Audio.................................................................................................................................... 22
Holding and Resuming Calls..............................................................................................................................22
Holding a Call.........................................................................................................................................22
Resuming a Held Call............................................................................................................................ 22
Call Forward....................................................................................................................................................... 22
Forwarding Incoming Calls....................................................................................................................23
Transferring Calls............................................................................................................................................... 23
Performing a Blind Transfer...................................................................................................................23
Performing a Semi-Attended/Attended Transfer....................................................................................23
Conference Calls.................................................................................................................................................23
Local Conference....................................................................................................................................23
Network Conference............................................................................................................................... 24
Multicast Paging................................................................................................................................................. 25
Sending Multicast Paging.......................................................................................................................25
Receiving Multicast Paging....................................................................................................................25
Managing a Paging Call......................................................................................................................... 26
Advanced Call Features.........................................................................................26
Call Park and Call Retrieve............................................................................................................................... 26
Parking or Retrieving a Call in the FAC Mode.....................................................................................26
Parking or Retrieving a Call in the Transfer Mode............................................................................... 27
Retrieving a Call with a Retrieve Key...................................................................................................27
Shared Call Appearance (SCA)..........................................................................................................................27
State Indicator of Shared Line............................................................................................................... 27
Placing Calls on a Shared Line..............................................................................................................28
Answering Calls on a Shared Line........................................................................................................ 28
Placing a Call on Public Hold............................................................................................................... 28
Placing a Call on Private Hold.............................................................................................................. 28
Retrieving a Held Call on a Shared Line...............................................................................................28
Barging in an Active Call on a Shared Line......................................................................................... 29
Pulling a Shared Call on a Shared Line................................................................................................ 29
Voice Mail...........................................................................................................................................................29
Setting the Voice Mail Code.................................................................................................................. 29
Setting a Voice Mail Key for a Specific Line........................................................................................29
Leaving Voice Mails...............................................................................................................................29
Listening to Voice Mails........................................................................................................................ 29
Directory.................................................................................................................. 30
Local Directory................................................................................................................................................... 30
Adding Contacts......................................................................................................................................30
Viewing Contacts.................................................................................................................................... 30
Editing Contacts......................................................................................................................................30
Deleting Contacts....................................................................................................................................30
Searching for Contacts............................................................................................................................31
Shared Directory................................................................................................................................................. 31