Chapter 7
Upgrade FactoryTalk AssetCentre
If you upgrade from a previous version of FactoryTalk AssetCentre, use the following steps to upgrade from FactoryTalk AssetCentre versions 7.00.00 and later to
version13.00.00.
• To upgrade an RSMACC system to FactoryTalk AssetCentre, follow the instructions in Knowledgebase Document ID: IN3311 - Upgrade an existing RSMACC system to
FactoryTalk AssetCentre.
•
To upgrade FactoryTalk AssetCentre version 7.00.00 or earlier, you have to first upgrade to version 7.00.00, and then use the following steps to upgrade from
version 7.00 to version 13.00.00.
Important information related to upgrading
Please take note of these considerations when upgrading a FactoryTalk AssetCentre system:
•
To ensure a successful FactoryTalk AssetCentre Server installation, you must make sure the FactoryTalk Directory Server is running the correct software version
and is available before attempting the FactoryTalk AssetCentre Server installation. Otherwise, the upgrading of FactoryTalk AssetCentre Server will fail.
•
When upgrading FactoryTalk AssetCentre to version 10.00.00 and later, the FactoryTalk AssetCentre VerificationAgent service is forcibly set to operate using
theLocalSystem service account. If the previous service configuration was using a Windows user account, such as AssetCentre_DR, then use the FactoryTalk
AssetCentre Agent Controller Launch Control Panel to re-configure the FactoryTalk AssetCentre Agent services.
•
After upgrading from a previous version of FactoryTalk AssetCentre to version 13.00.00, you must manually clear your browser’s cache to successfully use the
FactoryTalk AssetCentre Web Client.
•
When upgrading from a previous version of FactoryTalk AssetCentre, your customized settings will be kept.
When repairing a FactoryTalk AssetCentre installation, your customized settings will be restored to the default.
•
In rare situations, especially on low-performance computers, a dialog box may open during the installation when upgrading FactoryTalk AssetCentre. The dialog
box indicates that the FactoryTalk AssetCentre server service needs to be stopped. If you use the unattended setup to upgrade FactoryTalk AssetCentre, you need
to click Yes to stop the service or click No to cancel the installation.
The following information is very important for users upgrading to FactoryTalk AssetCentre version 10.00.00 and later. Starting from FactoryTalk AssetCentre version
10.00.00, process device capabilities are not supported.
IMPORTANT:
After upgrading to FactoryTalk AssetCentre version 10.00.00 and later from earlier versions, you will no longer be able to use Process Device
Configuration and Calibration Management functionality.
After upgrading from FactoryTalk AssetCentre version 9.00.00 or earlier to version 10.00.00 and later, General DTM Device, Equipment, Instrument, Loop, System, and Test
Instrument process devices are not available in the asset catalog. The Process Device Configuration Field Edition, ProcalV5 Data Source Configuration, and Procal DB
Connector Installer will be removed.
If Process Device Configuration is required for your system, Rockwell Automation recommends you consider Endress+Hauser FieldCare. Endress+Hauser FieldCare SFE500
is a comprehensive tool for managing process instruments from Device Setup to Plant Asset Management. FieldCare can be used with instruments communicating via
Profibus-PA, Foundation Fieldbus, and HART.
All calibration records and information are retained in ProCalV5, thus the previously existing process device assets will be displayed in the asset tree. You can still cut,
copy, and paste the existing process devices in the asset tree. However, their hardware and asset properties will be disabled. The ProCalV5 Company and ProCalV5 Linked
Item properties of Instrument, Equipment, Loop, System, and Test Instrument are removed from the asset properties dialog box. Process devices will still consume the
capacity activation. If you are still owning FactoryTalk AssetCentre Calibration Management, we recommend you contacting the following vendors for more solutions:
•
Prime Technologies (https://www.primetechpa.com/)
•
CompuCal (https://compucalcalibrations.com/)
36 FTAC-IN005L-EN-E - January 2024 Rockwell Automation, Inc.