APPLICANT INTERVIEW RATING SHEET
Position: General Office Support Staff
Applicant name:_________________________
Questions (Allow 20-30 minutes) Comments 1-low, 6-high
Secretarial Skills
1. Using past work experience, discuss how you might handle a
situation where you are asked to do several tasks at the same
time to meet staff needs.
1--2--3--4--5--6
2. What kind of supervision have you had in the past and how
have you responded to it? 1--2--3--4--5--6
3. Your reception duties will call for you to hand numerous
questions from students and staff. How would you handle
questions that go beyond your knowledge?
1--2--3--4--5--6
Interpersonal Skills
4. Drawing from past work experience, describe several
situations where you had to interact with "difficult people" and
how you handled the situations.
1--2--3--4--5--6
5. Comment on the following: "Students are the most
important people in our business." 1--2--3--4--5--6
6. This office is many times "all things to all people." How do
you see your skills and personality fitting into that expectation? 1--2--3--4--5--6
Professional Ethics/Behavior
7. Tell us how you have handled past work situations that
required "confidentiality." How might that procedure impact
this office?
1--2--3--4--5--6
8. Discuss your understanding of the word "teamwork" and
how you have been involved with that process on the job or in
other settings. How might teamwork (or lack of it) affect an
office setting?
1--2--3--4--5--6
9. Due to student needs and staff schedules, your daily
schedule will change occasionally to help in meeting those
needs. Comment on your flexibility with time and any
expectations you might have.
1--2--3--4--5--6
Closing
10. Do you have any questions of us about this position?
THANK YOU! (Describe remaining process.)
Total score:
Evaluator signature: _________________________
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