Linda Harris
Housekeeper CV
PERSONAL SUMMARY
A well mannered, polite and hard working housekeeper with experience of
overseeing the day-to-day operations of the housekeeping department to meet hotel
standards & provide consistently seamless guest service. Having a proven ability to
create a pleasant, safe, welcoming and clean environment for guests. Punctual,
flexible and with an eye for detail and an ability to ensure a professional efficient
and effective housekeeping service.
Currently looking for a suitable housekeeping that offers variety and the opportunity
to develop both personally and professionally.
WORK EXPERIENCE
Hotel – Coventry
HOUSEKEEPER June 2008 - Present
Working as part of a team cleaning and re-setting rooms to deliver the best possible
standards of cleanliness and hygiene. Reacting to guest requests positively and carry
out any requests within reason.
Duties:
Servicing bedrooms to the required standard, using cleaning materials / equipment.
Supply & replace essential toiletries and breakfast items.
Responsible for the housekeeping standards in the hotel, gym and spa.
Providing an efficient and comprehensive housekeeping service.
Ensuring that repairs are reported and carried out as quickly.
Maintaining flowers in vases.
Change & machine wash towels & Spanish-style bed sheets & also iron bed sheets.
Completing daily and weekly cleaning schedules.
Removing any broken or damaged furniture.
Proactive reporting of all Health and Safety issues.
Economical and safe use of housekeeping supplies and equipment.
Informing guests of hotel facilities.
Collection of food trays and returning them to the kitchen or food trolleys.
Disposing of rubbish from rooms, taking it to the skip.
Safeguarding all guest and hotel property.
Managing materials costs & minimizing wastage.
Maintaining an organised system for the storage & ordering of household materials.
KEY SKILLS AND COMPETENCIES
Good knowledge of housekeeping processes & procedures.
Excellent standards of hygiene and cleanliness.
Capable of working to a very high standard and on own initiative.
Experience of babysitting and dog walking.
ACADEMIC QUALIFICATIONS
NVQ Level 2 in cleaning
Nuneaton North College 2006 - 2008
A levels: Maths (A) English (B) Technology (B) Science (C)
Coventry School 2000 - 2006
REFERENCES – Available on request.