International Journal of Science and Research (IJSR)
ISSN: 2319-7064
SJIF (2022): 7.942
Volume 12 Issue 10, October 2023
www.ijsr.net
Licensed Under Creative Commons Attribution CC BY
IMC of Fevicol
Subiksha. K
Department of MBA, PES University, Bengaluru, Karnataka, India
Abstract: Fevicol a renowned glue brand owned by pidilite industries has long held a monopoly on the Indian market. This study
demonstrates how Fevicol’s brand positioning strategy was implemented through the use of Integrated Marketing Communications
(IMC) with a particular emphasis on its advertising public relations internet marketing and promotional activities. The research begins
with a history of Fevicol highlighting its Unique Selling Proposition (USP) of strong bonding. The report goes on to discuss Fevicol’s
marketing strategies including the memorable and entertaining advertisements. The effectiveness of these advertisements is assessed
based on how well they communicate build brand recognition and are culturally appropriate. Additionally the public relations approach
of Fevicol is critiqued in particular its interactions with carpenters and the carpentry community. Investigated is how this involvement in
the community affects consumer advocacy and brand’s foray into digital marketing and social media emphasizing its efforts to appeal to
younger demographic. The marketing strategy used by Fevicol such as its association with Bollywood movies and product variety are
also thoroughly examined in the research. It assesses if these programmes appeal to their target demographic and are consistent with
the brand’s core values. By critically analyzing Fevicol’s brand positioning and IMC initiatives this critique aims to provide light on the
brand’s successes and potential growth areas. It highlights how important it is to maintain and strengthen a brand’s position in the
market through a coordinated and integrated plan for marketing and communication in the final paragraph.
Keywords: Fevicol, Glue, Pidilite, market monopoly
1. Introduction
The parent firm of the well-known Fevicol brand which is
known for its powerful adhesives used in carpentry work is
Pidilite Industries. Customers of Fevicol range from
architects to young toddlers and the company’s motto “The
Ultimate Bond” depicts two elephants pushing in opposite
directions to represents the products outstanding adhesive
strength. The slogan “The Ultimate Bond” which denotes a
strong bond between the product and customers is the major
marketing aspects of Fevicol. Due to the strong brand
loyalty that has resulted customers frequently ask for
“Fevicol” in place of conventional adhesives. The
company’s devoted division consistently adjusts to the
changing industry by developing standout and powerful
commercials. High brands recall is the emphasis of Fevicols
pricing and positioning strategy in both B2B and B2C
sectors. It controlled 70% of the market in its sector in 2020.
Fevicol priorities market penetration in mature markets. The
business uses a variety of channels for distribution including
e-commerce, retailers, wholesalers, shops and resellers. With
26 subsidiaries including 18 abroad and 8 in India it is
expanding into 71 more nations. Particularly during high
TRP programmed like cricket matches Fevicol’s invented
and cost-effective advertising efforts have an impact. The
business extensive brand visibility is a result of its
promotional strategies across numerous media. Because of
the widespread recognition of the Fevicol logo and the
frequent substitution of Fevicol for Adhesive in
conversations between sellers and buyers the company has
benefited from word-of-mouth advertising. The business
keeps spending a lot on television ads and promotes online
through its website through keyword creation, content
updates and paid advertising. Social media is essential for
promoting products since it enables targeted advertising to
particular demographics and the development of clever
hashtags to interact with both current and potential
customers. Due to its market dominance Fevicol is able to
keep prices steady without worrying about price
competition. Customers are confident in Fevicol’s goods and
longevity. To further serve these devoted consumers the
business has expanded into furniture and related hardware
products. Consistent exposure to marketing and information
is necessary to keep customers. Consumer preference are
influenced by information provided by mass media and
display advertisements which are based on factors including
income, culture, social class and environment. Influencers
can also suggest Fevicol including professors or students in
a classroom. Referral programmed encourages current
customers to promote the products to new consumers in
order to earn commissions.
Target Customers
The target market for Fevicol includes a wide range of
consumer groups that depends on adhesives to meet their
unique requirements. These parts consist of:
1) Architects and carpenters
2) Interior architects
3) Tradespeople and dealers
4) Including those for projects at home and in the
classroom and houseowners.
5) Retailers and wholesalers
6) Mechanics
7) Plumber
8) College offices
Fevicol’s market categories which range from professionals
like interior designers to students working on scientific
projects are essentially distinguished by various customer
requirements. With varieties like tubes for students or office
employees and larger jars for small stores and builders the
product is made to meet these specific consumer needs.
Unique Selling Proposition (USP)
The tagline for Fevicol is “The Ultimate Bond” which
expresses two key points: first is that the product is the best
adhesive available for bonding and second is that the
company’s bond with its customers is unbreakable because
of the brand’s value. This is what makes Fevicol unique and
Paper ID: SR23930182455
DOI: 10.21275/SR23930182455
1138
International Journal of Science and Research (IJSR)
ISSN: 2319-7064
SJIF (2022): 7.942
Volume 12 Issue 10, October 2023
www.ijsr.net
Licensed Under Creative Commons Attribution CC BY
contributes greatly to the brand’s reputation. The business
has implemented a thorough marketing campaign to support
this tagline making use of a variety of media including print
publications, television commercials, enormous billboards
and even their own logo. The strength of the adhesive is
represented by the emblem, which features two elephants
tugging in opposing directions on a joined wooden plank. To
inform its mostly illiterate client base which includes many
manual laborers this emblem is extensively displayed in
newspapers, banners and on the product packaging.
The message in television commercials that Fevicol-bonded
things won’t ever separate no matter how much power is
applied is effectively conveyed through scenarios or short
stories. In order to respond to shifting market circumstances
Fevicol’s creative marketing team regularly tweaks and
develops slogans while maintaining the products basic
strength. Even the most current catchphrase was developed
with the intention of increasing awareness of the value of
social isolation during the Covid period while reiterating the
key USP. The fact that the brand name Fevicol has come to
be associated with the word Adhesive is evidence of the
success of this USP. Customers now actively request Fevicol
rather than just asking for some adhesives at nearby
hardware stores or wholesalers because this marketing
strategy has been so successful this clearly displays the
merchandise on racks.
Pricing and Positioning Strategy
In both the adhesive and industrial polishing and surfacing
industries Fevicol has made a name for itself. In their
respective industries as of 2023 goods with the Fevicol
brand name enjoyed a dominant 80% market share. Both the
business to business and business to consumer market
segments have benefited from Fevicol’s rigorous efforts to
build great brand recognition. Fevicol products stand out for
their distinctive selling point (USP) which is that they are
synthetic, non-water based liquid adhesive renowned for
their strength and adaptability in a variety of applications
from carpentry to paper-based arts and crafts. Fevicol MR is
well known for its stretchy clear-dying glue that doesn’t
damage materials whereas Fevicol SH is preferred by
woodworkers for its capacity to harden after bonding with
wood fibers. While the adhesive and surfacing/polishing
sectors have developed to sufficiently meet customer
expectations and Fevicol has successful goods in its
catalogue, there is a priority on developing within the
current market. Even though Fevicol dominates the adhesive
market in India, newcomers to the country now sell items
like glitter glue and clear glue that doesn’t drip. Fevicol SH
and Fevicol MR are industry leaders, although expanding
the product line could result in a minor rise in market share
in some niche sectors.
The usefulness of the product and competition from other
brands determine Fevicols positioning in the market.
Fevicol has long been regarded by consumers as a reliable
and ubiquitous brand formed by amusing TV prints and
billboard commercials as well as via direct customer
interaction for example the furniture styles catalogue created
for carpenters use. Fevicol has raised its prices as a result of
growing raw material costs. There is an emphasis on semi-
urban and metropolitan areas in order to increase sales
volume. Consumers are prepared to spend a little bit more
for a product they trust therefore given Fevicols great brand
recall among consumers and its remarkable market share it
makes sense for the company to sustain current pricing
approach.
Distribution Plan
The Pidilite board of directors decided against assuming
financial risk by giving distributors credit. Despite still
having an 80% market share and a firm hold on the market
the corporation started to lose market share to its rivals. In
India Fevicol has been a well known and dependable
household name for more than 50 years. Its products are
available almost everywhere in the nation and it is one of the
top selling brands in Asia with a presence in the majority of
Asian nations. Pidilite has more than 60,000 retail locations
in India alone and some of its items are also sold online on
websites like Amazon, Flipkart and numerous online
strategy stores additionally general stores, hypermarkets and
superstores carry Fevicol products. There are 26 subsidiaries
in all for Pidilite with 18 of them overseas and 8 in India.
The company uses direct and indirect distribution methods
to reach an additional 71 nations around the world. The
company exports more than 500 different stock keeping
systems each year from its more than 9 manufacturing
facilities. Fevicol sells its products through a wide variety of
channels including neighborhoodmom and pop shops.
Wholesalers, and retailers in addition to e-commerce and
hypermarkets as was already noted. Fevicol uses a multi-
channel distribution strategy working with numerous supply
channels and paying them according to the profits the
business makes. Many consumers especially tech savvy ones
prefer to shop on websites like Amazon, Flipkart and
Industrybuying.com. but other people still prefer to shop at
neighborhood brick and mortar establishments.
Offers and Sales Promotion
Effective advertising is essential for increasing interest and
driving up demand for a product. Fevicol has a creative and
cost-effective marketing strategy. Fevicol carefully airs its
commercials during high- TRP events including cricket
matches, newscasts and well-liked games shows like Bigg
Boss and Kaun Banega crorepati. According to the most
recent data, Pidilite’s stock is currently trading at 1554.45
Indian rupees. Fevicol’s products can influence customers
especially impulsive buyers to make decisions about their
purchases based on their interests rather than just the price.
Stockpiling entails acquiring more of a good than is initially
required frequently when it is less expensive to do so.
Customers may choose to switch to that less expensive
choice indefinitely or temporarily. However, if a consumer
who chose the less expensive product recognizes its quality
and gains confidence in it, they might keep doing so even if
the price goes up. This tactic works well for bringing in
clients and growing the market share of your business.
Customers who were first drawn in by lower pricing and
ended up being satisfied would even suggest the product to
others. In order to make it more convenient for contractors
especially those working on woodworking projects Fevicol
offers FCC Udayan a platform that is hosted on the google
play store and was created by Fevicol. Point banking is
made easier by FCC Udayan which also delivers data on
Paper ID: SR23930182455
DOI: 10.21275/SR23930182455
1139
International Journal of Science and Research (IJSR)
ISSN: 2319-7064
SJIF (2022): 7.942
Volume 12 Issue 10, October 2023
www.ijsr.net
Licensed Under Creative Commons Attribution CC BY
lifetime and current points as well as a history of gifts that
have been redeemed.
Promotion Materials
Fevicol’s outstanding promotional tactics are responsible for
the brand’s current growth. To each all-clients base segment,
the business has utilized nearly every advertising media that
is currently available. Through multiple marketing media
exposure across various platforms or referrals from others
potential customers learn about the goods. Fevicol’s
beginnings can be traced back to 1963 when it was first
offered in 30- gram tubes. Early marketing initiatives
focused mostly on end users particularly carpenters. This
strategy assisted in reducing shop competition from
alternative adhesives. Carpenters and other skilled
tradespeople gained confidence in Fevicol as they witnessed
its efficacy. Fevicol gradually gained popularity and was
often regarded as the best option. Fevicol expanded brand
visibility through print media which at the time were the
predominate advertising channels in order to further
extended its market. Rajkumar Hirani’s commercials for the
product which debuted on television in 1997 allowed for
widespread advertising all throughout the nation. In densely
crowded Indian cities, huge hoardings and banners
advertising panels along main roads and highways have
become commonplace. This widespread advertising
efficiently grabbed commuters’ attention since it reached
individuals who either couldn’t afford televisions especially
low wage workers or people who don’t read newspapers
regularly. Fevicol with its straight forward yet recognizable
logo became a common item at hardware and neighborhood
shops. Fevicol wholesalers were urged to put their items on
display so that clients could see them. The custom of
substituting Fevicol for adhesive by both buyers and sellers
inevitably resulted in word-of-mouth advertising. Despite
this accomplishment the business kept spending a lot of
money on television commercials while also putting out
unique materials that complemented its unique selling
proposition (USP). Websites became a popular way for
businesses to engage with their clients as the digital and
internet era came into being. Pidilite also promoted Fevicol
online by using its websites as a platform. Additionally,
Fevicol launched its Fevicol-Design-Ideas-Catalogue
websites enhancing its brand recognition and subtly
publishing furniture and decorating concepts. These design
ideas have been disseminated through social media channels
like Pinterest and YouTube. Advertisement for Fevicol can
still be seen in journals for architects and interior designers
like Surface and A&I Digest. The business also produces its
own periodicals Fevicol Design Ideas and Fevicol Furniture
Book which double as marketing and teaching aids.
Promotion Strategy
Over the years Fevicol has had remarkable success in
promoting its goods. Advertising is the most important
aspect in the promotion of Fevicol’s products. Fevicol has
excelled at clearly and succinctly communicating to
customers and businesses the desirable properties of its
products particularly their strength and longevity in bonding
surfaces. Due to their humor, charming rusticity and
unexpected punchlines the TV commercials for Fevicol
appeal to the general Indian public. The success of print
advertisements is comparable to that of their television
counterparts and they resemble internet memes in that they
frequently incorporate pop culture references. On social
media platforms Fevicol has also engaged in viral marketing
efforts that use humor as a crucial component of product
promotion. Memes or visually depicted bite-sized chunks of
information are frequently used in internet humor. Fevicol is
well known among customers that it even makes an
appearance in the lyrics of popular Bollywood song “Fevicol
sefrom Dabangg 2. Fevicol also uses consumer outreached
programs like the “Fevicol Champions club” which is
designed for carpenters and publishes furniture catalogues
with new styles and fitting for woodworkers to explore. In
the end Fevicol’s product quality speaks for itself frequently
inspiring pleased customers to spread the word about
Fevicol’s goods.
Online Marketing Strategy
The technique for using keywords to sway potential clients
can range from straightforward terms like “Glue,” “sticky”,
“Fevistick”and “Adhesive” to ones that build an emotional
bond. Due to the fact that Fevicol is an Indian brand, it has
also used advertising in regional languages, such as “Dum
Laga ke Haisha” and “Asli Waterproof Adhesive”.
Additionally, hashtag usage on social networking sites has
the power to greatly increase popularity. The use of regional
languages can emotionally engage consumers; hence this
sort of advertising can also be used in digital marketing
through the internet. Additionally, including pertinent terms
might improve the efficiency of keyword-driven marketing.
SEO (search engine optimization) Plan: Several website
components need to be revised in order to improve website
visibility and draw in local clients. This involves keeping
address and contact information up-to-date, making sure the
material is understandable to the intended audience, and
using powerful keywords to drive more customer visits. The
product qualities, size variants, and uses should be
thoroughly covered in the content to make it more accessible
to internet users looking for related keywords. Local
searchers should be a top priority, and crucial details like
addresses, nearby business, contact information, and
business hours should be included on landing pages and
listings. Fevicol’s popularity among carpenters and
shopkeepers, makes it essential to optimize for local
searches, particularly during periods like the epidemic when
online accessibility is key. Paid Online Advertising Strategy:
Despite the well-deserved reputation of Fevicol, success in
the age of digital marketing doesn’t necessitate extravagant
investment. Budget-friendly tactics, such Pay-per-Click
(PPC) advertising can produce impressive outcomes. PPCis
known to provide 60% more traffic and income than organic
marketing. It is an effective Additionally, banner marketing
is still a successful strategy in digital marketing since it
attracts both desktop and mobile consumers by prominently
appearing in sidebars or at the top of webpages. Banner
advertisements can improve the advertising of goods and
websites even further. Social Media Strategy: Social media
strategy is a crucial and effective tool for growing a
website’s popularity. Paid advertising is becoming more
popular on social media sites like Facebook, Twitter, and
Instagram, which has a significant impact on the corporate
landscape. These platforms allow firms to efficiently serve
customers. Social media makes it easier to comprehend the
Paper ID: SR23930182455
DOI: 10.21275/SR23930182455
1140
International Journal of Science and Research (IJSR)
ISSN: 2319-7064
SJIF (2022): 7.942
Volume 12 Issue 10, October 2023
www.ijsr.net
Licensed Under Creative Commons Attribution CC BY
characteristics and tastes of the target audience, enabling the
development of material for advertisements that is
specifically targeted. Using hashtags is a quick and efficient
way to connect with your market.
The glue industry experiences less competition than other
industries do. Over 90% of the adhesive market in this sector
is jointly controlled by just five big manufacturers, with
pidilite standing out as the clear market leader. Fevicol’s
business operations have been made easier by the reduced
level of competition. Since Fevicol enjoys a monopoly in the
glue market, it is not required to lower its pricing in order to
compete. In addition, Fevicol’s customers, they put their
trust in the brand’s well-known durability and quality,
therefore the tiny premium they could pay for Fevicol is
unimportant. Due of these aspects, fevicol has a sizable and
devoted consumer base, which leaves little space for
conversion. Customers frequently choose Fevicol without
researching alternatives when they require an adhesive for a
task. Fevicol is extending its service offerings into the
furniture and interior design industries in order to preserve
partnerships with its current clientele. By providing
consulting services and other value-added services, Fevicol
hopes to attract customers who do not frequently need glue.
Because it tempts people who may not have immediate need
for Fevicol to become effective converts through these
supplemental services, this expansion can be seen as a type
of conversation.
Referral Strategy and Retention Strategy
Customer retention is a major problem for many businesses
because even really happy customers may not come back for
more. Exposing customers to adverts and other forms of
information on regular basis is crucial for effective customer
retention. Newspaper ads and dramatized commercials
should be designed to match consumer psychology. It is
important to make use of information from displays and the
media. Factors including money, culture, social status, and
physical environment have an impact on customer loyalty.
Teachers or other students can act as influencers in
educational contexts by endorsing goods. Exposure to varied
information and messages shapes customer preferences and
traits, which in turn shapes consumer attitudes. Researches,
evaluation, incentive to purchase, actual purchase, and post
purchase evaluation are common steps in the customers
journey, which helps retention techniques. Referral
programmers are a type of marketing tactic used to increase
brand awareness among consumers who may not be familiar
with the product or its advantages over rivals. These
initiatives, prizes, or discount coupons in exchange for their
word-of-mouth recommendations of the company’s goods to
other professionals in related professions. By encouraging
interior designers and architect to suggest Fevicol products
for their projects, Fevicol can create referral programmes.
This reference method can successfully persuade more
workers to select Fevicol as many carpenters work under
these experts. On each time sold as a result of their
recommendations, architects and interior designers could be
paid commissions. While high user ratings and reviews are
often linked with new items hitting the market, Fevicol can
profit from them as an existing product. Fevicol can profit
from them as an existing product. Fevicol becomes more
desirable to both current and new customers when it receives
positive ratings and reviews, particularly on online review
sites that also displays user comments. When compares to
rival brands like Elmers and Mod Podge, Fevicol’s market
share is increased by these favourable recommendations,
which essentially serve as referrals.
References
[1] Sahoo, D., & Ammani, P. (2017). Fevicol A Tale of
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Technologies and Business Management, 7(2), 13-21.
[2] Ansari, M. Z., &Nirala, A. K. (2016). Following the
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[3] Mohan, Bijuna. "An Application of David A. Aakers
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[4] Kudoli, Anand B., and Sudarshan S. Bobade. "To
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[5] Harika, Z., Rao, S. S., &Phanikanth, K. (2022). CASE
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Paper ID: SR23930182455
DOI: 10.21275/SR23930182455
1141
International Journal of Science and Research (IJSR)
ISSN: 2319-7064
SJIF (2022): 7.942
Volume 12 Issue 10, October 2023
www.ijsr.net
Licensed Under Creative Commons Attribution CC BY
Paper ID: SR23930182455
DOI: 10.21275/SR23930182455
1142
International Journal of Science and Research (IJSR)
ISSN: 2319-7064
SJIF (2022): 7.942
Volume 12 Issue 10, October 2023
www.ijsr.net
Licensed Under Creative Commons Attribution CC BY
Paper ID: SR23930182455
DOI: 10.21275/SR23930182455
1143