Examples of SPCPs
In this paper, we will look at model people-based Special Purpose Credit Programs from two local
institutions, Eastern Bank and the Federal Home Loan Bank of Boston, and two place-based
programs offered by JP Morgan Chase nationally. In addition, we will summarize several other
programs offered by lenders, mostly in other areas of the country. Finally, we end with a series of
recommendations.
Eastern Bank’s Equity Alliance for Business
Offered in collaboration with Ascendus, Black Economic Council of Massachusetts, Center for Women &
Enterprise, Interise, Massachusetts LGBT Chamber of Commerce, and Mill Cities Community Investments.
Eastern Bank launched Equity Alliance for Business, including a Special Purpose Credit Program to
enhance its credit solution, in March 2023 after a couple of years of research and planning. Karl
Renney, Eastern’s Senior Vice President and CRA officer, is on the board and immediate past chair
of the Partnership for Financial Equity.
Eastern Bank's focus on community banking, customized solutions, corporate social responsibility,
and greater economic inclusion and mobility has made it a leader in reaching small businesses in
Massachusetts. But Abby Nguyen-Burke, a Senior Vice President and Team Leader of the Equity
Alliance for Business team at Eastern Bank, knew the bank could do even more. In her role, she
oversees a dedicated team of business bankers who specialize in serving women and minority-
owned businesses in the bank's footprint and reflect the business owners they serve.
As a first-generation Vietnamese-American, Abby helped her father with his small business while
she was growing up. “As an immigrant, my father had the opportunity to work in a printing shop
and learned all the skills to eventually open his own shop. For over 20 years, he was the go-to
printing company for the Vietnamese community in the Greater Boston area, printing menus,
business cards, wedding invitations and more. Growing up I was tasked to help him with translating
materials, responding to customers, helping with invoices and more. Through this experience, I saw
my dad waking up early, coming home late, and working on the weekends. He was the end-all of
every issue and decision for the company.”
Operating with the support of Eastern’s top corporate leadership, she was able to assemble a diverse
team of four business bankers devoted exclusively to the Equity Alliance for Business initiative.
Nguyen-Burke knew it was important to have a diverse representation of people who are “really
rooted in the community,” on her team and who understand the systemic inequities within the
banking system, she told the Boston Business Journal in March. Their goal would be to “counteract
the systemic inequities that women and people of color have faced for generations, including those
that are driven by banking institutions.”
They believed this new program stood at the intersection of opportunity and need. Women- and
person of color-owned businesses represent 33% of all companies in New England with higher
average deposits and loans. They also knew that business loan declination rates are higher for Asian,
Latine and Black-owned businesses.