of the applicant.However, furnishing wrong information to the police is a punishable
offence.
8. How can a 'LOST DOCUMENT REPORT' be verified?
The genuine the LDR can be verified by scanning the QR code available in the LDR
or through the “Verify” option available under Lost Document Report.
9. What is the significance of LDR No.?
The 'LOST DOCUMENT REPORT' bears a unique LDR number, which can be used
to verify the authenticity of the LDR.
10. What are the various Photo IDs that can be uploaded by the citizen as proof of identity
while reporting loss of a document?
Any government issued identification card such as Aadhaar card, Pan card, Passport,
Driving license, Voter ID card etc is preferable. In absence of such IDs, photo IDs
issued by private institutions may also be used.
11. How to store a soft copy of the Lost Document Report?
After registering a complaint, the system generated Lost Document Report can be
downloaded and saved in the system by the complainant. The same can be printed
whenever required. Further, a system generated copy of the Lost Document Report is
sent to the registered email ID of the complainant for future reference.
12. How to use “Download LDR ” option?
If there is any technical issue in getting the LDR copy after making payment, the
applicant use the “Download LDR” option and upload any one of his/her
government issued ID’s like Pancard, Aadhar Card, etc., to download the LDR for
free of cost.
13. How to report a grievance relating to this facility?
The complainant may report his/her grievance to the administrator via email ID -
14. Is there a refund policy?
No refund will be given.