March 2018 Step-By-Step Navigaon— Report Lost or Stolen Device
REMEDY SINGLE SIGN-ON
• In search box, type in Report Lost or
Stolen
• Click Report Lost or Stolen from
search results
SEARCH FOR REQUEST
Step 1
Step 2
Step 2
Information Technology Division
IT Asset Management
Step-By-Step Navigaon
SECTION 7: REPORT LOST OR STOLEN DEVICE
• Go to hps://lausd-myit.onbmc.com/
• Sign in using your single sign-on
• Click Log In
• Device Informaon will be
provided:
Device Type
Model
Manufacturer
ASSET INFORMATION
Step 4
• Select from dropdown the site
device belongs
• Enter asset tag or case tag. If not
available, refer to Search for Device
Informaon (Secon 11)
• Press enter
ASSET INFORMATION
Step 3
Step 2
Information Technology Division
IT Asset Management
Step-By-Step Navigaon
SECTION 7: REPORT LOST OR STOLEN DEVICE
March 2018 Step-By-Step Navigaon— Report Lost or Stolen Device
• Select from dropdown if site will
assess ne
• If yes, refer to BUL-5509.2
Restuon Procedures for the Loss
or Damage of School Property for
Students (Click on the knowledge
arcle link at the top of request)
→ Connue to step 6
• If no, connue to step 6
ASSESS FINES
Step 5
LAW ENFORCEMENT
• Select from dropdown whether
incident was reported to a Law
Enforcement Agency
• If yes, provide informaon
→ Agency Division
→ Agency Telephone
→ Police File Report
→ Name of Invesgaon Ocer
→ Ocer Badge Number
• If no, connue to step 7 (a police
report number is required and will
be asked for at a later me)
Step 6
Step 2
Information Technology Division
IT Asset Management
Step-By-Step Navigaon
SECTION 7: REPORT LOST OR STOLEN DEVICE
March 2018 Step-By-Step Navigaon— Report Lost or Stolen Device
• Request to report lost or stolen is
complete when message “Your
request REQ__________ has been
submitted” appears
• Click OK
CONFIRMATION
• Select date of incident
• In the eld below the date, provide
details of incident
• Addional documentaon
regarding incident may be aached
• Click Submit Request
DATE OF INCIDENT
Step 7
Step 8
Step 2
Information Technology Division
IT Asset Management
Step-By-Step Navigaon
SECTION 7: REPORT LOST OR STOLEN DEVICE
March 2018 Step-By-Step Navigaon— Report Lost or Stolen Device