CALIFORNIA DEPARTMENT OF CONSUMER AFFAIRS
2013/ 14
AnnuAl
RepoRt
’
’ ’
DCA’S SUPPORT SYSTEM______________________3
DCA LEADERSHIP ___________________________6
OVERVIEW OF STATISTICAL INFORMATION _________9
CALIFORNIA BOARD OF ACCOUNTANCY __________ 11
CALIFORNIA ACUPUNCTURE BOARD_____________ 15
ARBITRATION CERTIFICATION PROGRAM _________ 18
CALIFORNIA ARCHITECTS BOARD _______________ 20
BUREAU OF AUTOMOTIVE REPAIR ______________ 23
BOARD OF BARBERING AND COSMETOLOGY_______ 28
BOARD OF BEHAVIORAL SCIENCES ______________ 31
CALIFORNIA STATE ATHLETIC COMMISSION _______ 35
CEMETERY AND FUNERAL BUREAU _____________ 38
BOARD OF CHIROPRACTIC EXAMINERS___________ 41
CONTRACTORS STATE LICENSE BOARD___________ 44
COURT REPORTERS BOARD OF CALIFORNIA________ 49
DENTAL BOARD OF CALIFORNIA ________________ 52
DENTAL HYGIENE COMMITTEE OF CALIFORNIA _____ 57
BUREAU OF ELECTRONIC & APPLIANCE REPAIR,
HOME FURNISHINGS & THERMAL INSULATION_____ 60
STATE BOARD OF GUIDE DOGS FOR THE BLIND _____ 64
LANDSCAPE ARCHITECTS TECHNICAL COMMITTEE __ 67
MEDICAL BOARD OF CALIFORNIA _______________ 71
NATUROPATHIC MEDICINE COMMITTEE __________ 82
CALIFORNIA BOARD OF OCCUPATIONAL THERAPY ___ 85
CALIFORNIA STATE BOARD OF OPTOMETRY _______ 88
Table of Contents
DIRECTOR’S MESSAGE _______________________2
OSTEOPATHIC MEDICAL BOARD OF CALIFORNIA ____ 92
CALIFORNIA STATE BOARD OF PHARMACY ________ 95
PHYSICAL THERAPY BOARD OF CALIFORNIA ______ 101
PHYSICIAN ASSISTANT BOARD _______________ 105
CALIFORNIA BOARD OF PODIATRIC MEDICINE _____ 108
BUREAU FOR PRIVATE POSTSECONDARY
EDUCATION______________________________ 111
BOARD FOR PROFESSIONAL ENGINEERS,
LAND SURVEYORS, AND GEOLOGISTS __________ 114
PROFESSIONAL FIDUCIARIES BUREAU___________ 119
CALIFORNIA BOARD OF PSYCHOLOGY___________ 123
BUREAU OF REAL ESTATE____________________ 126
BUREAU OF REAL ESTATE APPRAISERS __________ 130
BOARD OF REGISTERED NURSING _____________ 133
RESPIRATORY CARE BOARD OF CALIFORNIA ______ 138
BUREAU OF SECURITY AND INVESTIGATIVE
SERVICES _______________________________ 141
SPEECH-LANGUAGE PATHOLOGY AND AUDIOLOGY
AND HEARING AID DISPENSERS BOARD _________ 146
STRUCTURAL PEST CONTROL BOARD ___________ 150
TELEPHONE MEDICAL ADVICE SERVICES BUREAU __ 154
VETERINARY MEDICAL BOARD ________________ 157
BOARD OF VOCATIONAL NURSING AND
PSYCHIATRIC TECHNICIANS __________________ 161
SECTION 139_____________________________ 165
EXPENDITURE CATEGORIES __________________ 175
FUND CONDITIONS ________________________ 178
REVENUE SOURCES ________________________ 181
ABOUT THIS BOOK
The Department of Consumer Affairs’ (DCAs) Annual Report 2013–14 was designed and edited by
DCAs Office of Publications, Design & Editing and printed on-site by DCAs Digital Print Services.
2013 / 14 ANNUAL REPORT
Our Mission
To protect consumers through effective enforcement activities and
oversight of California’s licensed professionals.
Our Vision
To be the premier consumer protection agency.
Our Values
ACCOUNTABILITY
We operate transparently and encourage public participation in our
decision-making when appropriate.
CONSUMER PROTECTION
We make effective and informed decisions to protect the health and
safety of Californians.
CUSTOMER SERVICE
We acknowledge our stakeholders as customers, listen to them,
and take their needs into account.
INNOVATION
We value creative problem-solving, responsible risk-taking, and
enthusiastic pursuit of new ideas.
INTEGRITY
We are committed to honesty, ethical conduct, and responsibility.
DIVERSITY
We foster a welcoming environment of openness and appreciation
for all.
EMPLOYEES
We recognize and value employee contributions and talent, and foster
leadership development and professional growth of our workforce.
LEADERSHIP
We set the standard for leadership in government by holding
ourselves accountable to our employees and stakeholders.
2
AWET KIDANE
Director
Message from the Director
I am pleased to present the Department of Consumer Affairs’ (DCA’s) 2013–14
Annual Report. Under DCA’s regulatory umbrella are 40 entities that license
and regulate individuals and businesses in a wide range of professions
and occupations. Although 18 of the entities are healthcare-related, other
professions regulated by DCA range from architects to barbers to professional
engineers and fiduciaries. All of these entities set minimum standards for
competency, investigate complaints, and discipline those who violate State law.
Anyone seeking licensure in a DCA-regulated profession must meet specific
qualifications and pass a State-approved occupational examination and a
criminal background check. In Fiscal Year 2013–14, DCA kept watch over nearly
3 million licensees in more than 100 business and 200 professional categories.
Here are a few examples of the year’s achievements:
The Arbitration Certification Program, which keeps watch over the State’s
Lemon Law, returned nearly $7.3 million to consumers in the form of refunds,
replacement vehicles, extended service warranties, and repairs awarded by
State-certified arbitration programs.
The Medical Board of California established a Prescribing Task Force to address
the inappropriate prescribing of controlled substances, including opioids, to
consumers.
The State Board of Pharmacy, which is considered a national leader in
regulating nonsterile compounding pharmacies, inspected and licensed more
than 700 sterile compounding facilities throughout the State using only existing
resources.
Students of private postsecondary institutions who suffered a loss due to
school closure were refunded nearly $2 million from the Bureau for Private
Postsecondary Education’s Student Tuition Recovery Fund.
A record $4.2 million was paid to victims of real estate fraud via the Bureau
of Real Estate’s Consumer Recovery Account.
The Bureau of Security and Investigative Services processed more than 3,000
license applications through its Veterans Come First Program.
The examples above are just a few of the ways DCA’s regulatory entities assisted
consumers, licensees, and stakeholders throughout Fiscal Year 2013–14. In the
pages of this report, you will find many more accomplishments and information
on all of the services DCA provides and the professions we license.
DCA’s Support System
The Department of Consumer Affairs’ boards, bureaus, and other entities are
supported by a dedicated and highly skilled staff of legal, technical, and administrative
professionals.These professionals provide a wide range of support services, including
human resources, information technology, investigations, professional examinations,
training, strategic planning, budgeting, and more.
Here is an overview of DCA’s support divisions and what they do.
THE OFFICE OF ADMINISTRATIVE SERVICES
provides accounting, business, personnel,
and budget services. It consists of Business
Services, Human Resources, and Fiscal
Operations. Business Services ensures
that DCA entities promote sound business
decisions and practices in contracting and
purchasing goods and services. It also
manages DCA’s many facilities, vehicle fleet,
emergency response, and its mailroom,
copying, and imaging services. Human
Resources provides human resources support
for DCA employees. Fiscal Operations
provides budget, accounting, and central
cashiering services.
THE OFFICE OF INFORMATION SERVICES
directs and manages information technology for
all of DCA. It consists of Applications Services,
Enterprise Technology Services, Infrastructure
Services, Client Services, Enterprise Project
Services, and the Information Security Office.
Application Services maintains the Consumer
Affairs System and the Applicant Tracking
System databases that form the core of DCA’s
business processes. Enterprise Technology
Services maintains and supports DCA’s UNIX/
Wide Area Network as well as the Internet and
Intranet sites, and maintains the enterprise
architecture. Infrastructure Services maintains
the desktop and network services, and phone
services. Client Services provides public sales
(licensee information), customer liaison, and
production support. It includes the Family
Support Unit, which maintains systems that
involve processing limited license hold issues
related to child support systems, and the
Service Desk. Enterprise Project Services
provides project management assistance,
control agency liaison services, oversees the
OIS change management and release process,
manages the BreEZe project that will replace
the DCA legacy systems, and is implementing
IT Governance. The Information Security Office
establishes the IT security and data privacy
policies, maintains the business continuity
planning process, investigates IT security
breaches, and acts as liaison to the State
Information Technology Agency in matters
related to the IT security of DCA.
3
DCA’S SUPPORT SYSTEM
THE COMPLAINT RESOLUTION PROGRAM
helps resolve complaints consumers
have filed after experiencing difficulty or
disappointment in the California marketplace.
THE CONSUMER INFORMATION CENTER
is DCA’s information resource center for
consumers and licensees. Through its
Call Center and Correspondence Unit, CIC
provides consumers and licensees with
user-friendly information and identifies for
them the government agency or community
organization that can best address their
needs. CIC phone agents answer calls
from consumers to DCA’s toll-free number.
Correspondence Unit staff respond to e-mails
and letters sent to DCA.
THE EQUAL EMPLOYMENT OPPORTUNITY
OFFICE promotes equal employment
opportunity at DCA. The EEO Office also
promotes affirmative action for people with
disabilities and works to prevent and eliminate
discriminatory practices through policy
implementation, training, education, and
outreach.
THE DIVISION OF INVESTIGATION is
the law enforcement and investigative
branch of DCA. It is the only entity within
DCA that employs investigators who are
designated peace officers. DOI staff work to
provide timely, objective, and cost-effective
investigations regarding allegations of
misconduct by licensees of client agencies,
and to develop information for filing criminal,
administrative, and civil actions on behalf
of these agencies. DOI field investigations
frequently involve allegations of the illegal use
and theft of drugs, sexual misconduct, quality-
of-care issues, and unlicensed activity. Within
DOI is the Special Operations Unit, which
is responsible for workplace security and
employee safety at DCA.
THE LEGAL DIVISION includes the Legal
Office, the Legal Services Unit, and the
Administrative Unit. These units provide
legal services to DCA’s Executive staff and
to all DCA entities. The Legal Office serves
as in-house counsel for the Director as well
as the boards, bureaus, programs, and other
entities of DCA. Legal Office lawyers provide
legal analysis and opinions on laws, issues,
proposed legislation, government contracts,
employer-employee matters, the Open
Meetings Act, the Public Records Act, and the
Information Practices Act. The Legal Services
Unit counsels the Director in carrying out
the consumer mandates of the Consumer
Affairs Act. This unit created and maintains
several consumer handbooks and guides,
including California Tenants: A Guide to
Residential Tenants’ and Landlords’ Rights
and Responsibilities; The Small Claims
Court: A Guide to Its Practical Use; and
more than 30 consumer-oriented legal guides.
The Administrative Unit provides in-house
counsel to DCA’s administrative divisions and
Division of Investigation and represents DCA
before the State Personnel Board and the
Department of Personnel Administration.
4
DCA’S SUPPORT SYSTEM
THE LEGISLATIVE AND POLICY REVIEW
DIVISION serves as DCA’s resource on
legislative, policy, and regulatory matters,
representing DCA’s positions on these
matters before the Legislature. The Division
monitors and analyzes legislative bills on
consumer issues, reviews proposed regulation
packages, and provides substantive policy
consultation and review on myriad issues
throughout DCA and its entities. Division
staff also advise the Director on public policy
affecting consumers, as well as on any
proposed regulations that impact the health,
safety, and welfare of Californians. Division
staff attend all board and bureau meetings to
identify, analyze, and monitor policy issues, as
well as other matters of interest.
THE OFFICE OF PROFESSIONAL
EXAMINATION SERVICES provides
psychometric consulting services for the
management of occupational licensure
examination programs. OPES’ services
include occupational analysis, item writing,
examination development, standard setting,
program evaluation, and statistical analysis
of examination performance. OPES follows
the highest technical and professional
standards in the industry to ensure that
licensing examinations are valid, job-
related, and legally defensible. In addition
to servicing 30–40 interagency contracts
with DCA boards, bureaus, and committees,
OPES also oversees the master contract
for examination administration at computer-
based testing centers throughout the State.
In June 2013, OPES implemented a new
master contract with PSI Services LLC,
resulting in cost savings of 10 percent for its
clients that use the contract.
THE OFFICE OF PUBLIC AFFAIRS
creates and executes strategic media and
communications plans for DCA, proactively
provides news media with information of
interest to consumers, and responds to media
inquiries. OPA alerts media to unlicensed
activity sweeps.
THE OFFICE OF PUBLICATIONS, DESIGN
& EDITING designs, edits, updates, and
distributes more than 200 consumer
publications, newsletters, and reports
produced by DCA’s various entities and by
its Executive Office. PDE supports DCA’s
licensees by producing and publishing
online newsletters for many of its boards
and bureaus, and supports DCA staff by
producing Did You Know?, the monthly
online newsletter for employees. PDE staff
also write, edit, design, and distribute DCA’s
award-winning quarterly consumer magazine,
Consumer Connection.
SOLID TRAINING SOLUTIONS supports
the development of all DCA employees
through the design, delivery, evaluation,
and administration of training and education
programs. Its mission is to develop and
manage a centralized program for training,
education, and human resources development
that ensures a skilled workforce that can meet
DCA’s strategic objectives. In addition, SOLID
offers strategic planning assistance, process
improvement, and more.
5
DCA Leadership
AWET KIDANE
Director
Awet was appointed Director in July 2014. Previously, Awet served
as DCA Chief Deputy Director since 2012. As Director, he oversees
the nearly 40 regulatory entities and other divisions within DCA.
Before being appointed, he served in various positions in the State
Legislature, where he was a chief of staff, a senior advisor, and a
consultant.
TRACY RHINE
Chief Deputy Director
Tracy was appointed in July 2014, having previously served as DCA’s
Deputy Director for Legislation. As Chief Deputy Director, Tracy
oversees the internal operations of DCA. Tracy has also previously
served as Assistant Executive Officer for the Board of Behavioral
Sciences. Prior to coming to DCA, Tracy served as a consultant to
the California State Assembly Committee on Business, Professions
and Consumer Protection from 2005 to 2008 and as a consultant
to the Speaker’s Office of Member Services from 2002 to 2005.
She was a graduate research assistant in the Governor’s Office of
Innovation in 2002.
DOREATHEA JOHNSON
Deputy Director, Legal Affairs Division
Doreathea was appointed in 2000 and reappointed in 2004. She
directs the activities of DCA’s Legal Affairs Division and advises the
Director, DCA’s executive staff, and the staff and executive officers
of DCA’s regulatory entities.
6
DCA LEADERSHIP (CONTINUED)
TAMARA COLSON
Assistant Chief Counsel
Tamara was appointed by Governor Edmund G. Brown Jr. on August 29,
2014, to serve as DCA’s Assistant Chief Counsel. She had been the Chief
Prosecuting Counsel at the California Department of Alcoholic Beverage
Control since 2011. She has also been an adjunct professor at University
of the Pacific’s McGeorge School of Law and a special assistant inspector
general at the Office of the Inspector General. In addition, she was an
administrative law judge at the Office of Administrative Hearings and a
deputy attorney general at the California Department of Justice, Office of
Administrative Hearings. She earned a Juris Doctorate degree from the
University of California, Davis, School of Law.
MICHAEL GOMEZ
Deputy Director, Division of Investigation and Enforcement Programs
Michael was appointed in October 2012 to oversee DCA’s enforcement
activities. He comes to DCA after working as a bureau chief with the
Commission on Peace Officer Standards and Training and more than
30 years’ worth of law enforcement experience. He has also served
as Vice Mayor of Dixon, California, and was Chief of DCA’s Division of
Investigation from 1995 to 2004.
CHRISTINE LALLY
Deputy Director, Board and Bureau Relations
Christine was appointed in June 2013. Christine serves as DCA’s primary
liaison with the Business, Consumer Services and Housing Agency and
DCA boards and bureaus. Prior to her appointment, Christine served as
Assistant Secretary of Communications and Legislation at the California
Technology Agency since 2011. She also served as Deputy Secretary
of Legislative Affairs at the California State and Consumer Services
Agency, Deputy Director of Development at the California Museum
for History, Women and the Arts, and Director of Government Affairs
and Constituency Outreach at the Office of Lieutenant Governor John
Garamendi. Christine also served as Assistant to the Appointments
Secretary in the Office of Governor Gray Davis from 1999 to 2003.
7
DCA LEADERSHIP (CONTINUED)
RUSS HEIMERICH
Deputy Director, Communications
Russ was appointed in February 2013 and oversees DCA’s
communications and outreach efforts. Prior to his appointment, Russ
was Chief of DCA’s Office of Public Affairs from 2005 to 2013. He was
an analyst on the customer service team at the California Performance
Review from 2004 to 2005, Information Officer II at the California
Department of Corrections and Rehabilitation from 2000 to 2005, and
government and community relations manager at Comcast from 1999
to 2000. Russ has also previously worked for the Bureau of Automotive
Repair and California State University, Sacramento. He served as
Morning Edition host and producer at Capital Public Radio from 1986
to 1995, editor and reporter at KGNR-AM from 1983 to 1985, and
weekend editor and anchor at WOSU AM & FM in 1983.
TONYA CORCORAN
Deputy Director, Administrative Services
Tonya was appointed in June 2014. Tonya oversees DCA’s Office of
Administrative Services, covering many vital services, including human
resources, fiscal operations, and business services functions. She joined
DCA in 1989. Over the years, she has held various high-level positions
within DCA and has served as its Labor Relations Officer, Bureau
Chief for Hearing Aid Dispensers, Naturopathic Medicine, Telephone
Medical Advice Services, and the Bureau of Electronic Appliance Repair
and Home Furnishings and Thermal Insulation. Most recently, Tonya
has served as the Bureau of Automotive Repair’s Deputy Chief of the
Licensing, Administration and Consumer Assistance Division.
AMY COX-O’FARRELL
Deputy Director, Office of Information Services
Amy became DCA’s Chief Information Officer in February 2012. She
oversees all of DCA’s IT and telecommunications services. She has
been in State service for more than 30 years and has held numerous
positions within DCA.
8
Overview of Statistical Information
DCA’s regulatory boards and bureaus protect
the public by licensing, registering, certifying,
or approving individuals or businesses in
various professions. These entities also
investigate complaints and discipline license
holders who violate practice requirements.
In this Annual Report, each DCA entity notes
its significant accomplishments and new laws
or regulations for the 2012–13 Fiscal Year.
Tables that follow summarize the licensing and
enforcement activities of each entity. Boards
and bureaus vary in the data they report
because they are governed by different laws.
Therefore, not all categories of data apply to
all programs. If a particular category does not
apply, the table will indicate that.
Here is an overview of the information
included.
STAFF
The number of civil service positions and the
number of exempt positions approved in the State
budget (including vacancies). Exempt employees are
executive-level personnel (usually an executive officer
or a bureau chief) appointed by the board, the DCA
Director, or the Governor.
BOARD MEMBERSHIP
Boards are semiautonomous entities. Members of a
board are usually split between people representing
the profession and people representing the public.
Board members are appointed by the Governor,
the Senate Rules Committee, or the Speaker of the
Assembly. The number of board members, who they
represent, and who appoints them is set in State law.
Membership on a DCA board is not a salaried position.
Those who serve receive a small stipend and travel
expenses to attend meetings. More information
about board membership can be found by visiting
the DCA Online Board Member Resource Center at
www.dcaboardmembers.ca.gov.
BUREAU ADVISORY COMMITTEE MEMBERSHIP
Bureaus, committees, programs, and commissions
are under the direct control of DCA, but may have an
advisory committee made up of professionals and
public members.
STRATEGIC PLAN
Each DCA entity is expected to have its own strategic
plan that outlines its mission, vision, and goals.
LICENSES
The total number of licenses, permits, certificates, and
approvals granted by each entity during the fiscal year.
Totals for each type of license or permit can be found
in the Summary of Licensing Activity.
SUMMARY OF LICENSING ACTIVITY
INITIAL LICENSES/CERTIFICATES/PERMITS
The number of initial applications, the number of
licenses issued, and the number of licenses renewed.
LICENSING POPULATION BY TYPE
How many licenses, certificates, or permits each entity
has as of the end of the fiscal year. Listed by type.
RENEWAL AND CONTINUING EDUCATION
How often a license must be renewed and how many
hours of continuing education, if any, are required for
renewal.
EXAM RESULTS
The number of candidates who passed or failed an
exam for licensure.
9
OVERVIEW OF STATISTICAL INFORMATION (CONTINUED)
SUMMARY OF ENFORCEMENT ACTIVITY
CONSUMER COMPLAINTS—INTAKE
These include complaints from the public, government,
law enforcement, licensed professional groups,
internal, others, or anonymous. A complaint is defined
as, “an allegation or inquiry from any source indicating
a probable violation of any law, rule, or order of any
regulatory agency, including violations of the Business
and Professions Code relating to businesses and
professions licensed by any agency of the Department
of Consumer Affairs.”
CONVICTION/ARREST NOTIFICATION COMPLAINTS
Convictions, applicant-reported convictions, or
subsequent arrests are listed. “Pending” includes all
conviction/arrest notification complaints pending at
the end of the fiscal year regardless of the date the
complaint was received.
INSPECTIONS (IF APPLICABLE)
The total number of enforcement inspections
conducted during the fiscal year. The total includes
initial, routine, complaint-driven, and follow-up
inspections and the number of citations issued as a
result of an inspection.
INVESTIGATIONS
An investigation is defined as the collection and
verification of facts to determine jurisdiction and
potential violations of law. Investigations begin as
soon as they are assigned. The number includes desk
investigations and field investigations.
NUMBER OF DAYS TO COMPLETE INTAKE AND
INVESTIGATIONS
The timeline begins from the date the complaint was
received to the date the investigation was closed, plus
the average number of days to complete intake and
investigation.
CITATIONS AND FINES
These numbers show citations issued with or without
an administrative fine, and citations withdrawn or
dismissed. The average refers to the average number
of days from the date the complaint was received to
the date a citation was issued.
TOTAL AMOUNT OF FINES
Amount assessed, reduced, and collected.
CRIMINAL/CIVIL ACTIONS
These are referrals to or filings by a District Attorney
or City Attorney for criminal or civil action. These
may include misdemeanor citations. A referral may
be made both to the District Attorney and the Office
of the Attorney General and will be reflected in both
categories.
OFFICE OF THE ATTORNEY GENERAL/
DISCIPLINARY ACTIONS
Complaints and investigations in which the evidence
and facts have substantiated a violation of the law are
referred to the Attorney General for disciplinary action.
Outcomes of disciplinary action may affect the status
of a professional’s license.
NUMBER OF DAYS TO COMPLETE ATTORNEY GENERAL
(AG) CASES
This table refers to the number of closed cases in
the previous table. The timeline covers the date the
complaint was received to the date the order became
effective.
FORMAL ACTIONS FILED/WITHDRAWN/DISMISSED
All actions filed, withdrawn, or dismissed during the
year.
ADMINISTRATIVE OUTCOMES/FINAL ORDERS
Disciplinary action taken in the cases closed by the
Attorney General.
PETITION FOR MODIFICATION OR TERMINATION
OF PROBATION
Outcome of petitions by licensees to reduce terms and
conditions of probation or to terminate probation early.
PETITION FOR REINSTATEMENT OF REVOKED LICENSE/
REGISTRATION/CERTIFICATION
The outcome of those requests.
COST RECOVERY TO DCA
Total dollar amount of administrative costs ordered
repaid to DCA. Costs ordered may never be received.
CONSUMER RESTITUTION TO CONSUMERS/REFUNDS/
SAVINGS (IF APPLICABLE)
The total of court-ordered restitution to consumers
as a result of mediation efforts. In some instances,
services were performed without charge to the
consumer, a consumer’s bill was reduced, or a
product was returned or exchanged.
10
2013 / 14 ANNUAL REPORT
CALIFORNIA BOARD OF ACCOUNTANCY
Accountancy
Licenses and regulates accountants and accountancy firms.
STAFF:
106 civil service positions
2 exempt
LICENSEES:
96,452
BOARD MEMBERSHIP:
7 licensees
8 public representatives
STRATEGIC PLAN ADOPTED:
September 20, 2012
www.dca.ca.gov/cba
MAJOR ACCOMPLISHMENTS
• Implemented a temporary fee reduction, reducing renewal, initial
application, and exam scheduling fee by 50 to 80 percent.
• Provided enhanced training to all enforcement staff. Enforcement
staff now attends a nationally recognized training program—
Council on Licensure, Enforcement, and Regulation National
Certified Investigator Training—and the DCA Enforcement
Academy that focuses on internal performance targets and
measures.
• Established a new ngerprinting regulation requiring that all
licensees renewing in an active status after December 31, 2013,
have a record of their fingerprints on file for purposes of securing
a background check by the Department of Justice and Federal
Bureau of Investigation.
• Implemented a new license status for active military service
members available to licensees engaged in active military service
in the California National Guard or United States Armed Forces.
While in military inactive status, the licensee is exempt from any
continuing education (CE) or peer review reporting requirements
or the license renewal fee payment.
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 1057, Medina (Chapter 693, Statutes of 2013),
requires every board to ask on its licensure applications whether the
applicant is serving or has served in the military.
• Senate Bill 822, Committee on Business, Professions and
Economic Development (Chapter 319, Statutes of 2013) provides
the CBA citation and fine authority over out-of-state certified public
accountants (CPAs) practicing in California via a practice privilege.
Additionally, it requires practice privilege holders to notify the CBA of
pending criminal charges.
• SB 823, Committee on Business, Professions and Economic
Development (Chapter 474, Statutes of 2013) allows candidates
enrolled in a program that only confers a baccalaureate degree
upon the completion of a master’s degree or 150 semester
11
CONTINUED
units to take the CPA Exam after completing the
requirements for a baccalaureate degree. It also
allows CPA candidates to obtain licensure under the
requirements as they existed on December 31, 2013,
until January 1, 2016, if they passed the CPA Exam
by December 31, 2013.
• Continuing Education (9/10/2013) This regulation
conforms requirements for CE courses to national
standards and changes the CE required for applicants
whose experience was obtained five or more years
prior to application for licensure and for reissuance
of a canceled license to be equivalent to the same
standard of CE required for active license renewal.
It also reduces the number of fraud CE hours from
eight to four and expands the scope of the course to
include prevention of fraud in financial statements.
• Retired Status (10/16/2013) This regulation
implements a retired license status as provided for in
AB 431 of 2011. It outlines the qualifications needed
to obtain retired status, provides a form to apply for
the status, and provides for restoration of the license
back to active status. In addition, it sets the fees and
only allows for the status to be granted two times.
• Military Inactive Status (11/13/2013) This
regulation creates the form for applying for military
inactive status as established in SB 1405 of 2012.
It also clarifies what sort of documentation the
CBA would accept as proof of military service and
discharge from military service. In addition, it sets
forth the means by which a licensee could convert
their license from a military inactive status to active
status or inactive status.
2013 / 14 ANNUAL REPORT
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12
13
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
INDIVIDUAL
4,600 4,906 39,164
PUBLIC ACCOUNTANT
0 0 12
CORPORATION
210 200 1,526
PARTNERSHIP
91 92 572
FICTITIOUS NAME
PERMIT
183 139 138
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
INDIVIDUAL
N/A 90,912 N/A
PUBLIC
ACCOUNTANT
N/A 85 N/A
CORPORATION
N/A 3,995 N/A
PARTNERSHIP
N/A 1,460 N/A
FICTITIOUS NAME
PERMIT
1,857 N/A N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
CPA - INDIVIDUAL
EVERY 2 YEARS 80
PA - PUBLIC
ACCOUNTANT
EVERY 2 YEARS 80
CPA - CORPORATION
EVERY 2 YEARS 0
CPA - PARTNERSHIP
EVERY 2 YEARS 0
CPA - FICTITIOUS
NAME PERMIT
EVERY 5 YEARS 0
Exams
PASS FAIL TOTAL
3,656*
*
This number represents the total number of candidates who passed their
final section of the Uniform CPA Examination (CPA Exam). The CPA Exam
consists of four sections–Auditing and Attestation, Business Environment
and Concepts, Financial Accounting and Reporting, and Regulation. The
CPA Exam is computerized and candidates sit for each section individually.
Once a candidate successfully completes one section of the CPA Exam, the
candidate must pass the remaining sections of the CPA Exam within 18
months to pass the CPA Exam. The California Board of Accountancy does
not currently have the capability to provide the number of candidates who
failed the CPA Exam during 2013–14.
Summary of Enforcement Activity
Consumer Complaints—Intake
2,841
RECEIVED
66
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
2,777
REFERRED FOR INVESTIGATION
1
PENDING
Conviction/Arrest Notification Complaints
414
RECEIVED
418
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Investigations
2,969
OPENED
2,595
CLOSED
826
PENDING
Number of Days to Complete Intake and Investigations
2,189
UP TO 90 DAYS
196
91 TO 180 DAYS
150
181 DAYS TO 1 YEAR
105
1 TO 2 YEARS
27
2 TO 3 YEARS
2
OVER 3 YEARS
62
AVERAGE NUMBER OF DAYS TO COMPLETE AN INVESTIGATION
Citations and Fines
1,522
ISSUED
1,522
ISSUED WITH A FINE
227
WITHDRAWN
0
DISMISSED
33
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$404,520
ASSESSED
$62,500
REDUCED
$126,250
COLLECTED
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
CALIFORNIA BOARD OF ACCOUNTANCY
14
CALIFORNIA BOARD OF ACCOUNTANCY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Criminal/Civil Actions
3
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
71
CASES OPENED/INITIATED
34
CASES CLOSED
89
CASES PENDING
Number of Days to Complete AG Cases
3
1 YEAR
11
1 TO 2 YEARS
10
2 TO 3 YEARS
5
3 TO 4 YEARS
3
OVER 4 YEARS
813
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
2
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
1
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
1
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
1
GRANTED
0
DENIED
1
TOTAL
Formal Actions Filed/Withdrawn/Dismissed
9
STATEMENTS OF ISSUES FILED
33
ACCUSATIONS FILED
3
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
1
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
20
LICENSE APPLICATIONS DENIED
8
REVOCATION
10
SURRENDER OF LICENSE
6
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
11
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Reinstatement of Revoked License/
Registration/Certification
1
GRANTED
0
DENIED
1
TOTAL
Cost Recovery to DCA
$109,575
ORDERED
$23,397
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$10,000
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
2013 / 14 ANNUAL REPORT
CALIFORNIA ACUPUNCTURE BOARD
Acupuncture
Regulates acupuncturists and acupuncture schools.
STAFF:
10.5 civil service positions
1 exempt
LICENSES:
17,063
BOARD MEMBERSHIP:
3 licensees
4 public representatives
STRATEGIC PLAN ADOPTED:
2013–2017
www.acupuncture.ca.gov
MAJOR ACCOMPLISHMENTS
• Adopted enforcement regulations to prevent prostitution, a problem
that is a major enforcement and public safety issue that stems
from illegal use of legal clinics or illegal unlicensed activity. Once
implemented, the Board will be able to bring disciplinary actions
against licensees as an administrative violation of the Acupuncture
Licensing Act. The Board updated hygiene regulations to meet
Centers for Disease Control and Prevention and health industry
standards. The Board filed its Consumer Protection Enforcement
Initative regulatory package with the Office of Administrative Law
and is finalizing its Senate Bill 1441 regulatory package for filing.
• Expanded and improved its education oversight of schools. The
Board conducted random continuing education audits of 5 percent
of the licensees to ensure compliance with continuing education and
professional qualification requirements. With the new Continuing
Education Coordinator, the Board will be able to expand its oversight
of continuing education courses and providers to include site visits
and audits.
• As part of the ongoing exam evaluation, the Ofce of Professional
Examination Services began conducting a new occupational analysis
that evaluates changes in the profession. Once completed, the
results will guide the development of the California Acupuncture
Licensing Exam. To reflect the Board’s commitment to outreaching
to the entire profession, the entire licensee population was
surveyed. The Board plans to audit the national certification exam for
acupuncture next year.
• Approved a new Strategic Plan for 2013–2017.
• Added three new positions to Board staff. The Board also created
two additional permanent intermittent staff to provide administrative
support to the enforcement and education enforcement units. Each
additional staff member addresses chronic staffing deficiencies the
Board has suffered for the past decade.
15
16
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
ACUPUNCTURE
LICENSE
8,969 872 5,029
Licensing Population by Type
TYPE CERTIFCATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
ACUPUNCTURE
LICENSE
17,059
ACUPUNCTURE
SCHOOLS
38
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
ACUPUNCTURE LICENSE
EVERY 2 YEARS 50 HOURS
Exams
PASS FAIL TOTAL
568 484 1,052
Summary of Enforcement Activity
Consumer Complaints—Intake
118
RECEIVED
8
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
108
REFERRED FOR INVESTIGATION
3
PENDING
Conviction/Arrest Notification Complaints
71
RECEIVED
64
CLOSED/REFERRED FOR INVESTIGATION
7
PENDING
Inspections
N/A
Investigations
167
OPENED
233
CLOSED
154
PENDING
Number of Days to Complete Intake and
Investigations
33
UP TO 90 DAYS
34
91 TO 180 DAYS
38
181 DAYS TO 1 YEAR
95
1 TO 2 YEARS
26
2 TO 3 YEARS
7
OVER 3 YEARS
415
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
7
ISSUED
7
ISSUED WITH A FINE
1
WITHDRAWN
0
DISMISSED
995
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
CALIFORNIA ACUPUNCTURE BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
17
Summary of Enforcement Activity
Total Amount of Fines
$10,050
ASSESSED .
$2,150
REDUCED
$100
COLLECTED
Criminal/Civil Actions
3
REFERRALS FOR CRIMINAL/CIVIL ACTION
2
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
21
CASES OPENED/INITIATED
9
CASES CLOSED
26
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
1
1 TO 2 YEARS
5
2 TO 3 YEARS
1
3 TO 4 YEARS
2
OVER 4 YEARS
1,083
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
14
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
3
REVOCATION
0
SURRENDER OF LICENSE
2
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
4
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
9
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
3
REVOCATION
0
SURRENDER OF LICENSE
2
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
4
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Penalty Relief
0
GRANTED
2
DENIED
2
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
1
DENIED
1
TOTAL
Cost Recovery to DCA
$41,774
ORDERED .
$17,858
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
N/A
RESTITUTION ORDERED
N/A
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
N/A
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
CALIFORNIA ACUPUNCTURE BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Certifies and monitors third-party arbitration programs of participating automobile
manufacturers to ensure that they comply with California law on new vehicle warranties
and State-certified arbitration programs.
STAFF:
8 civil service positions
CERTIFICATIONS:
23
STRATEGIC PLAN ADOPTED:
August 2013
www.dca.ca.gov/acp
www.LemonLaw.ca.gov
2013 / 14 ANNUAL REPORT
ARBITRATION CERTIFICATION PROGRAM
Arbitration Certification
MAJOR ACCOMPLISHMENTS
• Facilitated the return of approximately $7.3 million to consumers
in the form of refunds, replacement vehicles, extended service
contracts, and repairs awarded by State-certified arbitration
programs.
1
• Revised and republished the Lemon-Aid for Consumers booklets
to make them more consumer-friendly by providing more detailed
information about the arbitration process, the California Lemon Law,
and ACP.
• Successfully implemented the California appellate court’s opinion
in Martinez v. Kia Motors America, Inc. This opinion expanded the
protections of the Lemon Law to include vehicles no longer owned
by consumers.
1 Based on all State-certified manufacturer arbitration programs’ buyback of lemon vehicles for Fiscal Year 2013–14.
18
19
Summary of Licensing Activity
Initial Licenses/Certificates/Permits Received, Issued
and Renewed This Fiscal Year
LICENSE NAME APPS RECEIVED ISSUED RENEWED
CERTIFICATION OF
ARBITRATION PROGRAM
0 0 N/A
Active Licenses by License Category
LICENSE NAME CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
CERTIFICATION
OF ARBITRATION
PROGRAM
23 N/A N/A
License Renewal and Continuing Education (CE)
LICENSE NAME FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH
CYCLE
N/A
Summary of Enforcement Activity
Complaints
110
TOTAL COMPLAINTS RECEIVED
110
COMPLAINTS CLOSED
17
COMPLAINTS REFERRED FOR INVESTIGATION
0
COMPLAINTS PENDING
Convictions and Arrest Notifications
N/A
Investigations
N/A
Formal Actions Filed
N/A
Citations and Fines
N/A
Summary of Enforcement Activity
Inspections/Audits
7
TOTAL NUMBER OF INSPECTIONS
0
INSPECTION CITATIONS ISSUED
Petition for Modification or Termination of Probation
N/A
Petition for Reinstatement of Revoked License/
Registration/Certification
N/A
Administrative Outcomes/Final Orders
N/A
Cost Recovery
N/A
AMOUNT OF ORDERED TO DCA
N/A
TOTAL AMOUNT COLLECTED
N/A
AMOUNT OF COURT ORDERED RESTITUTION TO
CONSUMERS
$7,300,000
AMOUNT REFUNDED TO CONSUMERS
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$7,300,000
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Timeline for Disposition of Investigations
N/A
ARBITRATION CERTIFICATION PROGRAM
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates architects who practice in California.
STAFF:
23.8 civil service positions
1 exempt
LICENSES:
20,504
BOARD MEMBERSHIP:
5 licensees
5 public representatives
STRATEGIC PLAN ADOPTED:
February 26, 2014
www.cab.ca.gov
2013 / 14 ANNUAL REPORT
CALIFORNIA ARCHITECTS BOARD
Architects
MAJOR ACCOMPLISHMENTS
• Conducted focus groups for the California Supplemental Examination
Occupational Analysis (OA). Separate groups of building officials,
contractors, and related design professionals were included. DCA’s Office
of Professional Examination Services is currently analyzing results.
• Participated in the Sunset Review process for the California Council for
Interior Design Certification (CCIDC). The Board supported extending the
sunset date, contract requirement, and open meeting provisions.
• Discussed the concept of licensure upon graduation at the February
2014 Board meeting in support of integrated degree programs. The
Board has also been working in support of the National Council of
Architectural Registration Boards’ (NCARBs’) efforts to integrate the
components of licensure into degree programs.
• Developed criteria for the Broadly Experienced Design Professional
pathway to licensure. The Executive Officer presented the framework
to NCARBs’ President at its 2013 Annual Meeting.
MAJOR NEW LEGISLATION OR REGULATIONS
• Adopted a regulatory proposal to reect NCARBs’ change to
examination credit expiration.
• Adopted a regulatory proposal to allow candidates to earn Intern
Development Program credit through qualifying academic internships
approved by NCARB.
• Adopted a regulatory proposal to amend California Code of Regulations
(CCR) 121 to allow the Board to recognize NCARB Certification obtained
via the Broadly Experienced Foreign Architect Program.
• Adopted a regulatory proposal to amend CCR 103 to allow the Board
to delegate authority to its Executive Officer to approve stipulated
settlements to revoke or surrender a license.
• Assembly Bill 630, Holden (Chapter 453, Statutes of 2013), prohibits the
use of an architect’s instruments of service without written contract or
written assignment authorization, and became effective January 1, 2014.
• Senate Bill 308, Price (Chapter 333, Statutes of 2013), is the sunset
bill for the CCIDC, and became effective January 1, 2014.
20
21
CALIFORNIA ARCHITECTS BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity
Summary of Enforcement Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
C-ARCHITECTS
483 481 12,168
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
C-ARCHITECTS
0 20,504 0
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF RENEWAL NUMBER CE HOURS
REQUIRED EACH CYCLE
C-ARCHITECTS
BIENNIAL 5
Consumer Complaints—Intake
294
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
294
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
1
RECEIVED
1
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Exam Results
EXAM TITLE PASS FAIL TOTAL
BUILDING DESIGN
AND CONSTRUCTION
SYSTEMS
371 312 683
BUILDING SYSTEMS
372 271 643
CONSTRUCTION
DOCUMENTS AND
SERVICES
490 425 915
PROGRAMMING,
PLANNING, AND
PRACTICE
499 415 914
SCHEMATIC DESIGN
537 234 771
SITE PLANNING AND
DESIGN
451 305 756
STRUCTURAL
SYSTEMS
406 243 649
CALIFORNIA
SUPPLEMENTAL
EXAMINATION
488 379 867
TOTALS 3,614 2,584 6,198
Investigations
294
OPENED
228
CLOSED
153
PENDING
Number of Days to Complete Intake and Investigations
120
UP TO 90 DAYS
62
91 TO 180 DAYS
30
181 DAYS TO 1 YEAR
14
1 TO 2 YEARS
1
2 TO 3 YEARS
1
OVER 3 YEARS
126
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
20
ISSUED
20
ISSUED WITH A FINE
0
WITHDRAWN
2
DISMISSED
280
AVERAGE NUMBER OF DAYS TO COMPLETE A CITATION AND FINE
Total Amount of Fines
$47,000
ASSESSED
$6,000
REDUCED
$26,024
COLLECTED
22
CALIFORNIA ARCHITECTS BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
2
CASES OPENED/INITIATED
1
CASES CLOSED
2
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
1
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
405
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
0
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
1
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
0
ACCUSATIONS FILED
1
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
1
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
0
ORDERED
$3,715
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
0
RESTITUTION ORDERED
$5,710
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$5,710
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
2013 / 14 ANNUAL REPORT
BUREAU OF AUTOMOTIVE REPAIR
Auto Repair
Licenses and regulates automotive repair dealers, brake and lamp adjusters and stations,
and Smog Check stations and technicians; administers Consumer Assistance Program.
STAFF:
592.8 civil service positions
2 exempt
LICENSES, REGISTRATIONS,
AND PERMITS:
77,277
BAR ADVISORY GROUP
MEMBERS:
15
EDUCATIONAL ADVISORY
COMMITTEE:
14
STRATEGIC PLAN ADOPTED:
March 27, 2013
OUTREACH:
348
www.bar.ca.gov
www.smogcheck.ca.gov
MAJOR ACCOMPLISHMENTS
• Began implementation of On-Board Diagnostic (OBD) inspections
on 2000 and newer model-year vehicles using BAR-certified
equipment from three vendors. Mandatory Statewide
implementation of the BAR OBD Inspection System (BAR-OIS)
is scheduled for December 2014.
• Retired 44,999 vehicles and provided nancial assistance to repair an
additional 8,164 vehicles through the Consumer Assistance Program
(CAP), resulting in 6,496 tons of reduced emissions.
• Developed the rst online license renewal training course for Smog
Check inspectors and training modules for the new BAR-OIS.
• Developed the Automotive Resource Center, an interactive website
designed to connect students, automotive technicians, shop owners,
and other professionals in the automotive industry.
• BAR conducted more than 3,500 proactive visits of newly registered
automotive repair facilities under the Education First Program to
discuss responsibilities related to their profession.
• Developed a fth roadside emissions survey team to collect data
used to measure the effectiveness of the new OBD-focused Smog
Check inspection.
• Conducted 13,287 roadside emissions surveys throughout the State
to validate the Smog Check Program.
• Conducted 126 informal hearings to give licensees an opportunity to
appeal Smog Check citations.
• Worked in conjunction with law enforcement agencies to put
together stings Statewide to address the growing number of
unlicensed individuals and businesses using Craigslist to reach out to
consumers.
• Implemented an informal review process for STAR station
certification invalidations and conducted 686 informal reviews.
• Began posting on the BAR website a list of individuals and
23
CONTINUED
businesses who were issued a citation for
performing automotive repairs without a valid
registration.
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 8, Perea (Chapter 401, Statutes of
2013), extends the $1 annual vehicle registration fee
funding source for the Enhanced Fleet Modernization
Program (EFMP) through January 1, 2024. AB 8 also
extends a fee of $1.75 for the purchasing of new tires
through January 1, 2024.
• Senate Bill 459, Pavley (Chapter 437, Statutes of
2013), amends the CAP vehicle retirement option
eligibility requirement of two years of continuous
vehicle registration in California to two years of
vehicle registration without a “substantial lapse.”
• Adopted regulations, pursuant to Assembly Bill 2289,
Eng (Chapter 258, Statutes of 2010), to incorporate
new OBD-focused emissions testing equipment and
procedures into the Smog Check Program for newer
vehicles.
• Adopted regulations to adjust the Repair Cost Waiver
limit from $450 to $650 based on changes to the
Consumer Price Index.
2013 / 14 ANNUAL REPORT
24
25
BUREAU OF AUTOMOTIVE REPAIR
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
AUTOMOTIVE REPAIR DEALER
4,117 3,587 34,168
SMOG CHECK TEST AND
REPAIR STATION
575 528 4,621
SMOG CHECK TEST ONLY
STATION
398 375 2,028
SMOG CHECK REPAIR ONLY
STATION
38 28 28
SMOG CHECK GOLD SHIELD
N/A N/A N/A
STAR CERTIFICATES
1,951 975 N/A
BRAKE AND LAMP STATION
355 281 2,198
SMOG CHECK ADVANCED
EMISSION SPECIALIST
N/A 2 6,127
SMOG CHECK BASIC AREA
TECHNICIAN
N/A N/A 181
SMOG CHECK REPAIR
TECHNICIAN
854 238 589
SMOG CHECK INSPECTOR
2,558 1,353 830
BRAKE AND LAMP ADJUSTER
2,229 943 N/A
Licensing Population by Type
TYPE CERTIFICA-
TIONS/
PERMITS
LICENSES/
REGISTRA-
TIONS
APPROVALS
AUTOMOTIVE REPAIR DEALER
N/A 36,559 N/A
SMOG CHECK TEST AND
REPAIR STATION
N/A 5,001 N/A
SMOG CHECK TEST ONLY
STATION
N/A 2,199 N/A
SMOG CHECK REPAIR ONLY
STATION
N/A 58 N/A
SMOG CHECK GOLD SHIELD
N/A N/A N/A
STAR CERTIFICATES
4,190 N/A N/A
BRAKE AND LAMP STATION
N/A 2,128 N/A
SMOG CHECK ADVANCED
EMISSION SPECIALIST
N/A 743 N/A
SMOG CHECK BASIC AREA
0 21 0
TECHNICIAN
N/A N/A N/A
SMOG CHECK REPAIR
TECHNICIAN
N/A 12,063 N/A
SMOG CHECK INSPECTOR
N/A 15,357 N/A
BRAKE AND LAMP ADJUSTER
N/A 3,148 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE
HOURS REQUIRED
EACH CYCLE
AUTOMOTIVE REPAIR
DEALER
EVERY YEAR 0
SMOG CHECK TEST AND
REPAIR STATION
EVERY YEAR 0
SMOG CHECK TEST ONLY
STATION
EVERY YEAR 0
SMOG CHECK REPAIR ONLY
STATION
EVERY YEAR 0
SMOG CHECK GOLD SHIELD
N/A N/A
STAR CERTIFICATES
N/A 0
BRAKE AND LAMP STATION
EVERY YEAR 0
SMOG CHECK ADVANCED
EMISSION SPECIALIST
EVERY 2 YEARS 16
SMOG CHECK BASIC AREA
TECHNICIAN
N/A N/A
SMOG CHECK REPAIR
TECHNICIAN
EVERY 2 YEARS 16
SMOG CHECK INSPECTOR
EVERY 2 YEARS 4
BRAKE AND LAMP
ADJUSTER
EVERY 4 YEARS 0
Exam Results
EXAM TITLE PASS FAIL TOTAL
ADVANCED EMISSION
SPECIALIST TECHNICIAN
3 5 8
BASIC AREA TECHNICIAN
* * *
REPAIR TECHNICIAN
246 293 539
SMOG CHECK INSPECTOR
1,386 875 2,261
BRAKE ADJUSTER
537 148 685
LAMP ADJUSTER
442 289 731
TOTALS 2,614 1,610 4,224
*
License is no longer available due to Licensing Restructure in August 2012.
26
BUREAU OF AUTOMOTIVE REPAIR
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Consumer Complaints—Intake
17,719
RECEIVED
269
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
17,543
REFERRED FOR INVESTIGATION
105
PENDING
Total Amount of Fines
$450,500
ASSESSED*
$8,700
REDUCED
$391,946
COLLECTED
* Assessed means final (effective), and does not include citations
currently under appeal.
Conviction/Arrest Notification Complaints
N/A
RECEIVED
N/A
CLOSED/REFERRED FOR INVESTIGATION
N/A
PENDING
Criminal/Civil Actions
68
REFERRALS FOR CRIMINAL/CIVIL ACTION
N/A
CRIMINAL ACTIONS FILED
N/A
CIVIL ACTIONS FILED
Inspections
16,766
INSPECTIONS CONDUCTED
500
INSPECTIONS CITATIONS ISSUED
Investigations
17,543
OPENED
17,672
CLOSED
1,722
PENDING
Number of Days to Complete Intake and
Investigations
17,066
UP TO 90 DAYS
373
91 TO 180 DAYS
185
181 DAYS TO 1 YEAR
47
1 TO 2 YEARS
1
2 TO 3 YEARS
0
OVER 3 YEARS
38
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
1,389
ISSUED
562
ISSUED WITH A FINE
63
WITHDRAWN
23
DISMISSED
28
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Office of the Attorney General/Disciplinary Action
283
CASES OPENED/INITIATED
238
CASES CLOSED*
382
CASES PENDING
* Cases closed will not match the number of licensee actions
(Administrative outcomes). BAR has multiple licenses listed in a single
case/accusation.
Number of Days to Complete AG Cases
44
1 YEAR
88
1 TO 2 YEARS
59
2 TO 3 YEARS
19
3 TO 4 YEARS
3
OVER 4 YEARS
654
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
45
STATEMENTS OF ISSUES FILED
153
ACCUSATIONS FILED
39
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
9
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
1
ACCUSATIONS WITHDRAWN/DISMISSED
27
BUREAU OF AUTOMOTIVE REPAIR
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Administrative Outcomes/Final Orders
15
LICENSE APPLICATIONS DENIED
347
REVOCATION
0
SURRENDER OF LICENSE
56
PROBATION WITH SUSPENSION
3
SUSPENSION ONLY
66
PROBATION ONLY
0
PUBLIC REPRIMAND
9
OTHER DECISIONS
Administrative outcome statistics will not match the number of
closed/accusations. BAR has multiple licenses listed in a single case/
accusation.
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$752,875
ORDERED
$704,842
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$35,263
RESTITUTION ORDERED
$2,940,253
AMOUNT REFUNDED
$1,398,279
REWORK AT NO CHARGE
$725,597
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$5,099,392
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Licenses and regulates barbers, cosmetologists, manicurists, estheticians, electrologists,
and the establishments they work in.
STAFF:
82.1 civil service
1 exempt
LICENSES:
577,425
BOARD MEMBERSHIP:
4 licensees
5 public representatives
STRATEGIC PLAN ADOPTED:
April 8, 2013
www.barbercosmo.ca.gov
2013 / 14 ANNUAL REPORT
BOARD OF BARBERING AND COSMETOLOGY
Barber/Cosmetology
MAJOR ACCOMPLISHMENTS
• Implemented the release of the new BreEZe database system.
Through the Board’s website, licensees can now renew their
licenses, pay fines and cost recovery, and update addresses;
students can apply for examinations; and consumers can look up
licenses and file complaints in a secure environment.
• Made major strides in its language accessibility to licensees and
consumers. The Board translated and published its Rules and
Regulation publication into Korean, and added two new links on its
website, one for the Vietnamese language and one for the Spanish
language. The Board also reached out to Vietnamese-speaking
licensees by hosting a Town Hall meeting that reviewed common
violations and allowed for licensees to meet with and ask questions
to the Board inspectors.
• Eliminated previous backlogs in the Licensing, Cite and Fine and
Cashiering units with the implementation of BreEZe. Cashiering
payments are processed within 14 days of their receipt. Licensing
applications are processed within 10 days of their receipt into the
Board office. Cite and Fine currently processes citations within 45
days from the date of the establishment inspection.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 308, Lieu (Chapter 333, Statutes of 2013), requires that
barbering and cosmetology schools must be approved by both the
Board and the Bureau for Private Postsecondary Education (BPPE).
This bill requires that schools secure approval from the Board
before being approved by BPPE, but allows the agencies to
process applications for new schools simultaneously. The bill also
extends the sunset date for the Board from January 1, 2014, to
January 1, 2016.
28
29
BOARD OF BARBERING AND COSMETOLOGY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity Summary of Enforcement Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
BARBER
2,821 1,473 8,562
BARBER APPRENTICE
442 402 N/A
COSMETOLOGIST
26,490 9,622 113,557
COSMETOLOGY APPRENTICE
538 501 N/A
ELECTROLOGIST
33 31 722
ELECTROLOGY APPRENTICE
0 0 N/A
ESTABLISHMENT
7,467 7,205 17,638
ESTHETICIAN
6,190 4,512 26,562
MANICURIST
8,585 4,609 45,073
MOBILE UNIT
6 2 4
Consumer Complaints—Intake
3,271
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
3,296
REFERRED FOR INVESTIGATION
17
PENDING
Conviction/Arrest Notification Complaints
1,607
RECEIVED
1,571
CLOSED/REFERRED FOR INVESTIGATION
32
PENDING
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
BARBER
N/A 24,865 N/A
BARBER APPRENTICE
N/A 887 N/A
COSMETOLOGIST
N/A 300,196 N/A
COSMETOLOGY APPRENTICE
N/A 1,162 N/A
ELECTROLOGIST
N/A 2,007 N/A
ELECTROLOGY APPRENTICE
N/A 2 N/A
ESTABLISHMENT
N/A 50,473 N/A
ESTHETICIAN
N/A 72,093 N/A
MANICURIST
N/A 125,713 N/A
MOBILE UNIT
N/A 27 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE
HOURS REQUIRED
EACH CYCLE
BARBER
EVERY 2 YEARS N/A
BARBER APPRENTICE
NO RENEWAL N/A
COSMETOLOGIST
EVERY 2 YEARS N/A
COSMETOLOGY APPRENTICE
NO RENEWAL N/A
ELECTROLOGIST
EVERY 2 YEARS N/A
ELECTROLOGY APPRENTICE
NO RENEWAL N/A
ESTABLISHMENT
EVERY 2 YEARS N/A
ESTHETICIAN
EVERY 2 YEARS N/A
MANICURIST
EVERY 2 YEARS N/A
MOBILE UNIT
EVERY 2 YEARS N/A
Inspections
11,979
INSPECTIONS CONDUCTED
8,933
INSPECTION CITATIONS ISSUED
Investigations
4,867
OPENED
4,520
CLOSED
1,026
PENDING
Number of Days to Complete Intake and Investigations
3,579
UP TO 90 DAYS
351
91 TO 180 DAYS
251
181 DAYS TO 1 YEAR
79
1 TO 2 YEARS
10
2 TO 3 YEARS
1
OVER 3 YEARS
50
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
14,932
ISSUED
14,064
ISSUED WITH A FINE
40
WITHDRAWN
110
DISMISSED
39
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Exams
PASS FAIL TOTAL
47,141 15,898 63,039
30
BOARD OF BARBERING AND COSMETOLOGY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Total Amount of Fines
$5,353,052
ASSESSED
$550,520
REDUCED
$2,967,125
COLLECTED
Criminal/Civil Actions
9
REFERRALS FOR CRIMINAL/CIVIL ACTION
4
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
79
CASES OPENED/INITIATED
54
CASES CLOSED
109
CASES PENDING
Number of Days to Complete AG Cases
3
1 YEAR
34
1 TO 2 YEARS
12
2 TO 3 YEARS
3
3 TO 4 YEARS
2
OVER 4 YEARS
702
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
2
STATEMENTS OF ISSUES FILED
63
ACCUSATIONS FILED
2
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
3
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
1
LICENSE APPLICATIONS DENIED
36
REVOCATION
9
SURRENDER OF LICENSE
24
PROBATION WITH SUSPENSION
1
SUSPENSION ONLY
4
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petitions to Revoke Probation Filed Petitions and
Accusations to Revoke Probation Filed
0
TOTAL NUMBER FILED
Subsequent Disciplinary–Administrative Outcomes/
Final Orders
3
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certifcation
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$72,150
ORDERED
*
COLLECTED
Consumer Restitution to Consumer/Refunds/Savings
0
RESTITUTION ORDERED
0
AMOUNT REFUNDED
0
REWORK AT NO CHARGE
0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
*
Number not available from DCA.
2013 / 14 ANNUAL REPORT
BOARD OF BEHAVIORAL SCIENCES
Behavioral Sciences
Licenses and regulates marriage and family therapists and interns; clinical social workers
and associates; educational psychologists; professional clinical counselors and interns;
and referral services.
STAFF:
40.7 civil service
1 exempt
LICENSES:
102,068
BOARD MEMBERSHIP:
6 licensees
7 public representatives
STRATEGIC PLAN ADOPTED:
2014
www.bbs.ca.gov
MAJOR ACCOMPLISHMENTS
• Established the Out-of-State Education Review Committee to revise
licensure requirements to remove potential barriers to licensure and
improve portability for out-of-state applicants.
• Created the Supervision Review Committee to conduct a holistic
review of the requirements for supervision and supervisors.
• Collaborated with stakeholders to develop the 2014 Strategic Plan.
MAJOR NEW LEGISLATION OR REGULATIONS
• Sponsored Assembly Bill 2213 to revise the educational
requirements for out-of-state applicants. This bill proposes to
remove requirements that may be too stringent and improves
portability of licensure.
• Sponsored AB 1843 to provide the Board statutory authority to gain
access to child custody reports for the purpose of investigating
allegations that a Board licensee engaged in unprofessional conduct
in the creation of the child custody report.
• Proposed regulations to implement the Uniform Standards for
Substance Abusing Licensees.
• Proposed regulations to implement Senate Bill 704, Statutes of 2011,
Chapter 387-Examination Restructure.
31
32
BOARD OF BEHAVIORAL SCIENCES
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
MARRIAGE AND FAMILY
THERAPIST (MFT)
2,292 1,150 15,857
MARRIAGE AND FAMILY
INTERN
4,367 4,182 11,803
MFT REFERRAL SERVICE
N/A N/A N/A
LICENSED CLINICAL SOCIAL
WORKER
1,527 723 9,373
ASSOCIATE SOCIAL
WORKER
3,051 2,989 8,108
LICENSED EDUCATIONAL
PSYCHOLOGIST
110 77 734
CONTINUING EDUCATION
PROVIDER
253 227 968
LICENSED PROFESSIONAL
CLINICAL COUNSELOR*
72 32 300
LICENSED PROFESSIONAL
CLINICAL COUNSELOR
INTERN
569 351 284
* Traditional applications. Grandparenting application period expired
12/31/11.
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
MARRIAGE AND FAMILY
THERAPIST (MFT)
EVERY 2
YEARS
36
MARRIAGE AND FAMILY
INTERN
EVERY YEAR N/A
MFT REFERRAL SERVICE
N/A N/A
LICENSED CLINICAL
SOCIAL WORKER
EVERY 2
YEARS
36
ASSOCIATE SOCIAL
WORKER
EVERY YEAR N/A
LICENSED EDUCATIONAL
PSYCHOLOGIST
EVERY 2
YEARS
36
CONTINUING
EDUCATION PROVIDER
EVERY 2
YEARS
N/A
LICENSED
PROFESSIONAL CLINICAL
COUNSELOR
EVERY 2
YEARS
36
LICENSED PROFESSIONAL
CLINICAL COUNSELOR
INTERN
EVERY YEAR N/A
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
MARRIAGE AND FAMILY
THERAPIST (MFT)
N/A 36,600 N/A
MARRIAGE AND FAMILY
INTERN
N/A 22,275 N/A
MFT REFERRAL SERVICE
N/A N/A N/A
LICENSED CLINICAL
SOCIAL WORKER
N/A 21,769 N/A
ASSOCIATE SOCIAL
WORKER
N/A 14,751 N/A
LICENSED
EDUCATIONAL
PSYCHOLOGIST
N/A 2,088 N/A
CONTINUING
EDUCATION PROVIDER
N/A 2,998 N/A
LICENSED
PROFESSIONAL
CLINICAL COUNSELOR
N/A 930 N/A
LICENSED PROFESSIONAL
CLINICAL COUNSELOR
INTERN
N/A 657 N/A
33
BOARD OF BEHAVIORAL SCIENCES
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity Summary of Enforcement Activity
Exam Results
EXAM TITLE PASS FAIL TOTAL
LICENSED CLINICAL
SOCIAL WORKER (LCSW)
STANDARD
995 799 1,794
LICENSED CLINICAL
SOCIAL WORKER CLINICAL
VIGNETTE (CV)
924 478 1,402
LICENSED EDUCATIONAL
PSYCHOLOGIST
57 79 136
MARRIAGE AND FAMILY
THERAPIST (MFT)
STANDARD
1,820 1,074 2,894
MARRIAGE AND FAMILY
THERAPIST CV
1,623 429 2,052
LICENSED PROFESSIONAL
CLINICAL COUNSELOR LAW
AND ETHICS
34 21 55
LICENSED PROFESSIONAL
CLINICAL COUNSELOR
GRAND PARENTING (GP)
LAW AND ETHICS
303 82 385
LICENSED PROFESSIONAL
CLINICAL COUNSELOR GAP
LCSW
6 0 6
LICENSED PROFESSIONAL
CLINICAL COUNSELOR GAP
MFT
189 35 224
TOTALS 5,951 2,997 8,948
Consumer Complaints—Intake
1,243
RECEIVED
65
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
1,206
REFERRED FOR INVESTIGATION
19
PENDING
Conviction/Arrest/Notification Complaints
714
RECEIVED
706
CLOSED/REFERRED FOR INVESTIGATION
5
PENDING
Inspections
NOT APPLICABLE TO THIS PROGRAM
Investigations
1,929
OPENED
1,240
CLOSED
745
PENDING
Number of Days to Complete Intake and Investigations
681
UP TO 90 DAYS
240
91 TO 180 DAYS
196
181 DAYS TO 1 YEAR
106
1 TO 2 YEARS
14
2 TO 3 YEARS
3
OVER 3 YEARS
116
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE AND
INVESTIGATION
Citations and Fines
39
ISSUED
34
ISSUED WITH A FINE
4
WITHDRAWN
0
DISMISSED
279
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$46,100
ASSESSED
$16,500
REDUCED
$20,850
COLLECTED
34
BOARD OF BEHAVIORAL SCIENCES
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
115
CASES OPENED/INITIATED
18
CASES CLOSED
137
CASES PENDING
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
7
REVOCATION
8
SURRENDER OF LICENSE
1
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
1
OTHER DECISIONS
Number of Days to Complete AG Cases
12
1 YEAR
44
1 TO 2 YEARS
35
2 TO 3 YEARS
13
3 TO 4 YEARS
0
OVER 4 YEARS
780
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
21
STATEMENTS OF ISSUES FILED
64
ACCUSATIONS FILED
1
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
5
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
57
LICENSE APPLICATIONS DENIED
17
REVOCATION
17
SURRENDER OF LICENSE
1
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
45
PROBATION ONLY
0
PUBLIC REPRIMAND
7
OTHER DECISIONS
Petition for Modification or Termination of Probation
6
GRANTED
2
DENIED
8
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
1
DENIED
1
TOTAL
Cost Recovery to DCA
$191,835
ORDERED
$177,206
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
0
RESTITUTION ORDERED
0
AMOUNT REFUNDED
0
REWORK AT NO CHARGE
0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Petitions to Revoke Probation Filed/P
Accusations to Revoke Probation Fil
4
TOTAL NUMBER FILED
etitions and
ed
2013 / 14 ANNUAL REPORT
CALIFORNIA STATE ATHLETIC COMMISSION
Athletic Commission
Licenses and regulates boxing, kickboxing, and mixed martial arts by licensing all
participants and supervising the events. Also administers the Professional Boxer’s
Pension Fund.
STAFF:
7 civil service positions
1 exempt
LICENSES:
3,053
COMMISSION
MEMBERSHIP:
5 public representatives
1 vacant (public)
STRATEGIC PLAN ADOPTED:
June 2012
www.dca.ca.gov/csac
MAJOR ACCOMPLISHMENTS
• Signicantly increased the amount of pension distributions.
• Regulated approximately the same number of boxing, mixed
martial arts and kickboxing events this fiscal year as last fiscal year,
even with a 42 percent budget reduction.
• Partnered with the Los Angeles Unied School District in an anti-
bullying outreach campaign aimed at impacting the lives of high
school students. The Commission plans to continue this campaign
by partnering with various other school districts throughout the
State about anti-bullying and anti-violence.
MAJOR NEW LEGISLATION OR REGULATIONS
• In July 2013, the Commission issued a cease and desist order on
all youth pankration activities. Assembly Bill 1186, Bonilla (Chapter
506, Statutes of 2013), confirmed the Commission’s authority to
regulate youth pankration and required the Commission to form a
Youth Pankration Subcommittee (YPS). The YPS was tasked with
reviewing youth pankration and making recommendations in an
effort to determine a course of action concerning the future of
youth pankration.
• Senate Bill 309, Lieu (Chapter 370, Statutes of 2013), creates the
new Professional Trainers license type.
35
36
CALIFORNIA STATE ATHLETIC COMMISSION
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity Summary of Enforcement Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
PROMOTER
28 28 4
REFEREE
0 0 45
TIMEKEEPER
5 5 14
PROFESSIONAL
ATHLETE
1,039 1,039 N/A
JUDGE
0 0 54
MATCHMAKER
7 7 7
SECOND
2,100 2,100 N/A
MANAGER
82 82 39
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
PROMOTER
N/A 41 N/A
REFEREE
N/A 43 N/A
TIMEKEEPER
N/A 11 N/A
PROFESSIONAL
ATHLETE
N/A 970 N/A
JUDGE
N/A 65 N/A
MATCHMAKER
N/A 11 N/A
SECOND
N/A 1,817 N/A
MANAGER
N/A 95 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
PROMOTER
ANNUAL N/A
REFEREE
ANNUAL N/A
TIMEKEEPER
ANNUAL N/A
PROFESSIONAL
ATHLETE
ANNUAL N/A
JUDGE
ANNUAL N/A
MATCHMAKER
ANNUAL N/A
SECOND
ANNUAL N/A
MANAGER
ANNUAL N/A
Consumer Complaints—Intake
26
RECEIVED
26
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
0
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
N/A
Inspections
N/A
Investigations
N/A
Number of Days to Complete Intake and
Investigations
N/A
Citations and Fines
43
ISSUED
36
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
0
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$131,187
ASSESSED
$0
REDUCED
$131,187
COLLECTED
Criminal/Civil Actions
N/A
REFERRALS FOR CRIMINAL/CIVIL ACTION
N/A
CRIMINAL ACTIONS FILED
N/A
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
0
CASES OPENED/INITIATED
0
CASES CLOSED
0
CASES PENDING
Exams
N/A
37
CALIFORNIA STATE ATHLETIC COMMISSION
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Administrative Outcomes/Final Orders
1
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
9
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Number of Days to Complete AG Cases
N/A
Petition for Modification or Termination of Probation
N/A
Formal Actions Filed/Withdrawn/Dismissed
N/A
Cost Recovery to DCA
N/A
Consumer Restitution to Consumers/Refunds/
Savings
N/A
Licenses and regulates funeral establishments and funeral directors; embalmers and
apprentices; cemetery brokers, sales people, and managers; cremated remains disposers,
crematories, and crematory managers; and privately owned cemeteries in California.
STAFF:
20.5 civil service
1 exempt
LICENSES AND
CERTIFICATIONS:
11,576
ADVISORY COMMITTEE
MEMBERSHIP:
4 licensees
3 public representatives
STRATEGIC PLAN ADOPTED:
2011
www.cfb.ca.gov
2013 / 14 ANNUAL REPORT
CEMETERY AND FUNERAL BUREAU
Cemetery/Funeral
MAJOR ACCOMPLISHMENTS
• Hosted a workshop to provide information to cemetery licensees
on the laws and regulations pertaining to the annual reporting
requirements for endowment care and special care funds and the
Bureau’s audits of those trust funds.
• Held a regulatory hearing on proposed language to amend the
funeral citation and fine regulations; the changes will allow the
Bureau to issue an administrative citation for violation of any
of its laws or regulations, up to a maximum of $5,000. These
regulations were approved by the Office of Administrative Law
and will take effect October 1, 2014.
• Drafted proposed language to amend the cemetery cite and ne
regulations to allow issuance of an administrative citation for
violation of any of its laws or regulations, up to a maximum of
$5,000. The proposed language is currently under DCA review.
• Began development of a new strategic plan for the Bureau for
2015–2018.
• Established specic time frames for enforcement cases
transmitted to the Office of the Attorney General to improve
processing times.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 119, Calderon (Chapter 205, Statutes of 2013), authorizes
crematories licensed by the Bureau to incinerate one or more
American flags, separately from the cremation of human remains,
in accordance with Federal law, one week before or after Memorial
Day, Flag Day, or Independence Day; and requires the crematory to
maintain an accurate record of flags incinerated in the crematory.
38
39
CEMETERY AND FUNERAL BUREAU
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
CEMETERY BROKER
33 34 250
CEMETERY MANAGER
89 13 266
CREMATORY MANAGER
90 24 446
EMBALMER
53 28 1,595
FUNERAL DIRECTOR
245 140 2,121
APPRENTICE EMBALMER
65 67 N/A
FUNERAL ESTABLISHMENT
15 35 969
CERTIFICATE OF
AUTHORITY (CEMETERY)
10 4 195
CREMATORY
21 10 219
CEMETERY SALESPERSON
1,569 1,328 2,589
CREMATED REMAINS
DISPOSER
27 26 133
Renewal and Continuing Education
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
CEMETERY BROKER
EVERY YEAR N/A
CEMETERY MANAGER
EVERY YEAR N/A
CREMATORY MANAGER
EVERY YEAR N/A
EMBALMER
EVERY YEAR N/A
FUNERAL DIRECTOR
EVERY YEAR N/A
Exams
PASS FAIL TOTAL
221 76 287
Summary of Enforcement Activity
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
CEMETERY BROKER
N/A 287 N/A
CEMETERY
MANAGER
N/A 351 N/A
CREMATORY
MANAGER
N/A 587 N/A
EMBALMER
N/A 1,993 N/A
FUNERAL DIRECTOR
N/A 2,720 N/A
APPRENTICE
EMBALMER
262 N/A N/A
FUNERAL
ESTABLISHMENT
N/A 1,038 N/A
CERTIFICATE
OF AUTHORITY
(CEMETERY)
N/A 196 N/A
CREMATORY
N/A 227 N/A
CEMETERY
SALESPERSON
N/A 4,290 N/A
CREMATED REMAINS
DISPOSER
227 N/A N/A
Consumer Complaints—Intake
648
RECEIVED
1
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
651
REFERRED FOR INVESTIGATION
4
PENDING
Conviction/Arrest Notification Complaints
67
RECEIVED
67
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
1,403
INSPECTIONS CONDUCTED
107
INSPECTION CITATIONS ISSUED
Investigations
718
OPENED
717
CLOSED
111
PENDING
40
CEMETERY AND FUNERAL BUREAU
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Number of Days to Complete Intake and
Investigations
563
UP TO 90 DAYS
108
91 TO 180 DAYS
41
181 DAYS TO 1 YEAR
5
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
56
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
159
ISSUED
95
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
35
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Formal Actions Filed/Withdrawn/Dismissed
12
STATEMENTS OF ISSUES FILED
15
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
1
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
10
LICENSE APPLICATIONS DENIED
17
REVOCATION
2
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
5
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Total Amount of Fines
$83,697
ASSESSED
$1,001
REDUCED
$87,852
COLLECTED
Petition for Modification or Termination of Probation
1
GRANTED
0
DENIED
1
TOTAL
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
21
CASES OPENED/INITIATED
21
CASES CLOSED
19
CASES PENDING
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
1
DENIED
1
TOTAL
Cost Recovery to DCA
$7,051
ORDERED
$17,053
COLLECTED
Number of Days to Complete AG Cases
7
1 YEAR
14
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
401
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$30,656
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$6,004
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$36,660
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
2013 / 14 ANNUAL REPORT
BOARD OF CHIROPRACTIC EXAMINERS
Chiropractic Examiners
Licenses and regulates chiropractors. Registers and certifies chiropractic corporations,
referral services, and satellite offices.
STAFF:
18 civil service positions
1 exempt
LICENSES:
18,407
BOARD MEMBERSHIP:
5 licensees
2 public representatives
STRATEGIC PLAN ADOPTED:
2014
www.chiro.ca.gov
MAJOR ACCOMPLISHMENTS
• Updated the Board’s Strategic Plan for 2014–17.
• Experienced a full complement of board members for the rst
time since 2005, with the appointment of two new professional
members by Governor Brown in February and April 2014,
respectively.
• Enhanced outreach to licensees and the public through revision
and frequent updates to the Board’s Twitter and Facebook pages,
resulting in an increase in followers of 67 percent and 65 percent,
respectively.
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 512, Rendon (Chapter 111, Statutes of 2013), extends
the repeal date to January 1, 2018, for licensure exemptions for
out-of-state healthcare practitioners who provide healthcare services
at sponsored free healthcare events to uninsured or underinsured
persons on a short-term, voluntary basis.
• AB 1057, Medina (Chapter 693, Statutes of 2013), requires all
licensing boards under DCA to inquire in all licensing applications
whether the applicant is serving in, or has previously served in, the
military.
• Senate Bill 305, Price (Chapter 516, Statutes of 2013), requires
legislative review of the Board by appropriate policy committees as if
these provisions were scheduled to be repealed on January 1, 2018.
• AB 258, Chavez (Chapter 227, Statutes of 2013), requires every State
agency to request on any written form or publication printed on or
after July 1, 2014, or through the Internet website, whether the
applicant has ever served in the U.S. military.
• Adopted a regulatory change proposal to repeal California Code of
Regulations section 367.7, which removed an inconsistency between
requirements for business names of chiropractic corporations and
noncorporate chiropractic businesses. The repeal of this regulation
became effective in October 2013.
41
42
BOARD OF CHIROPRACTIC EXAMINERS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity Summary of Enforcement Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
DOCTOR OF
CHIROPRACTIC
357 323 13,376
SATELLITE OFFICES
1,268 1,231 2,517
CHIROPRACTIC
CORPORATIONS
114 111 1,274
REFERRAL SERVICES
1 1 N/A
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
DOCTOR OF
CHIROPRACTIC
N/A 13,402 N/A
SATELLITE OFFICES
3,612 N/A N/A
CHIROPRACTIC
CORPORATIONS
1,361 N/A N/A
REFERRAL SERVICES
32 N/A N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
DOCTOR OF
CHIROPRACTIC
EVERY YEAR 24
SATELLITE OFFICES
EVERY YEAR N/A
CHIROPRACTIC
CORPORATIONS
EVERY YEAR N/A
REFERRAL SERVICES
N/A N/A
Consumer Complaints—Intake
502
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
496
REFERRED FOR INVESTIGATION
15
PENDING
Conviction/Arrest Notification Complaints
116
RECEIVED
116
CLOSED/REFERRED FOR INVESTIGATION
1
PENDING
Inspections
69
INSPECTIONS CONDUCTED
N/A
INSPECTION CITATIONS ISSUED
Investigations
612
OPENED
563
CLOSED
212
PENDING
Exams
PASS FAIL TOTAL
320 156 476
43
BOARD OF CHIROPRACTIC EXAMINERS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Number of Days to Complete Intake and Investigations
316
UP TO 90 DAYS
145
91 TO 180 DAYS
67
181 DAYS TO 1 YEAR
27
1 TO 2 YEARS
3
2 TO 3 YEARS
5
OVER 3 YEARS
126
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
29
ISSUED
28
ISSUED WITH A FINE
7
WITHDRAWN
0
DISMISSED
234
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Formal Actions Filed/Withdrawn/Dismissed
6
STATEMENTS OF ISSUES FILED
38
ACCUSATIONS FILED
3
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
2
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
3
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
6
LICENSE APPLICATIONS DENIED
13
REVOCATION
8
SURRENDER OF LICENSE
4
PROBATION WITH SUSPENSION
1
SUSPENSION ONLY
15
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Total Amount of Fines
$27,600
ASSESSED
$2,750
REDUCED
$22,237
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
30
CASES OPENED/INITIATED
17
CASES CLOSED
63
CASES PENDING
Petition for Modification or Termination of Probation
1
GRANTED
4
DENIED
5
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
1
GRANTED
3
DENIED
4
TOTAL
Cost Recovery to DCA
$121,228
ORDERED
$123,704
COLLECTED
Number of Days to Complete AG Cases
0
1 YEAR
4
1 TO 2 YEARS
6
2 TO 3 YEARS
7
3 TO 4 YEARS
0
OVER 4 YEARS
1,163
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Consumer Restitution to Consumers/Refunds/Savings
N/A
RESTITUTION ORDERED
N/A
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
N/A
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Licenses and regulates contractors in 43 classifications.
STAFF:
400.6 civil service positions
1 exempt
LICENSES, REGISTRATIONS,
PERMITS, AND
CERTIFICATIONS:
300,944
BOARD MEMBERSHIP:
5 representing the
profession, consumer
group, or government
entity
10 public representatives
STRATEGIC PLAN ADOPTED:
June 2014
www.cslb.ca.gov
www.ChecktheLicenseFirst.com
2013 / 14 ANNUAL REPORT
CONTRACTORS STATE LICENSE BOARD
Contractors
MAJOR ACCOMPLISHMENTS
• Developed and implemented improved contractor examination
software, known as SCORE 1.5 (State Contractors Official
Regulatory Examination), that is now accessed by applicants who
are taking licensing examinations on touch-screen monitors, and
enhanced security measures in all eight testing centers.
• Initiated a contractor education program designed to protect
consumers from predatory warm-air heating, ventilating, and
air-conditioning (HVAC) businesses that promise low-cost service
and then use high-pressure or scare tactics to up-sell unnecessary
repairs and equipment replacement. This ongoing HVAC contractor
program provides webinar discussions, workshops, and printed
materials for contractors and for their potential customers.
• Added CSLB website disclosure information about disciplinary
action taken against licensees by partnering State government
agencies, which is especially helpful to public works-awarding
agencies.
• Established a Veterans Application Assistance program to expedite
license applications for military personnel who are transitioning to
civilian employment.
• Continued to serve as a key participant in the multiagency California
Labor Enforcement Task Force (LETF) that was established on
January 1, 2012, to combat the underground economy and improve
the State’s business environment. LETF teams sweep active
construction sites throughout California each week to determine
if businesses are operating legally and safely using State-required
licensing, employment, taxation, and health and safety guidelines.
In 2013, CSLB’s investigators were part of 820 site inspections that
found 80 percent out of compliance; LETF construction citation
penalties and assessments totaled more than $2.6 million.
• Increased the amount of ordered restitution recovered for
consumers during the 2013–14 Fiscal Year from $44 million to
approximately $51 million.
44
2013 / 14 ANNUAL REPORT
45
CONTINUED
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 44, Buchanan (Chapter 258, Statutes
of 2013), requires a contractor to include the
contractor license number of each subcontractor
listed in any bid or offer submitted after July 1, 2014,
for the construction of any public work.
• AB 433, Gordon (Chapter 377, Statutes of 2013),
authorizes, until January 1, 2017, licensed plumbing
contractors to install residential fire protection
systems for single- and two-family homes; and
authorizes the State Fire Marshal to propose,
adopt, and administer regulations to ensure fire
safety in buildings and structures and makes those
regulations subject to certain requirements.
• AB 811, Lowenthal (Chapter 250, Statutes of 2013),
requires regional notification centers to post on their
websites information provided by operators and
excavators relating to violations of specified State
laws governing subsurface excavations.
• AB 1236, Hagman (Chapter 114, Statutes of 2013),
authorizes contractors licensed as limited liability
companies (LLC) to obtain statutorily required
liability insurance from a surplus line insurer.
• Senate Bill 261, Monning (Chapter 163, Statutes
of 2013), allows CSLB to take administrative
action for specified violations, such as misusing
or misrepresenting license information and aiding
an unlicensed individual in evading the licensing
requirements.
• SB 262, (Monning (Chapter 180, Statutes of 2013),
provides that failure of a qualifying individual
to exercise direct supervision and control of
construction operations constitutes grounds for
disciplinary action, and shall be punishable as a
misdemeanor or imprisonment in a county jail by a
fine of $3,000 to $5,000, or both.
• SB 822, Business, Professions and Economic
Development (Chapter 319, Statutes of 2013), as
it pertains to CSLB, provides that an incomplete
renewal application that had originally been
submitted on or before the license expiration
date shall be returned to the licensee with an
explanation, and the licensee shall have 30 days to
correct and resubmit those documents and shall not
be required to pay the renewal delinquency fee.
46
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
ORIGINAL CONTRACTOR
LICENSE
17,988 11,195 116,971
HOME IMPROVEMENT
SALESPERSON
REGISTRATION
9,522 3,989 1,777
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
ORIGINAL
CONTRACTOR
LICENSE
4,153 286,984 N/A
HOME
IMPROVEMENT
SALESPERSON
REGISTRATION
N/A 9,807 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
ORIGINAL
CONTRACTOR LICENSE
EVERY 2 YEARS N/A
HOME IMPROVEMENT
SALESPERSON
REGISTRATION
EVERY 2 YEARS N/A
Exam Results
EXAM TITLE PASS FAIL TOTAL
LAW AND BUSINESS
6,596 3,987 10,583
GENERAL ENGINEERING (A)
321 204 525
GENERAL BUILDING (B)
2,016 2,773 4,789
ASBESTOS CERTIFICATION
74 29 103
HAZARDOUS CERTIFICATION
64 23 87
INSULATION AND ACOUSTICAL
(C-2)
47 62 109
BOILER, HOT-WATER HEATING,
AND STEAM FITTING (C-4)
20 12 32
FRAMING AND ROUGH
CARPENTRY (C-5)
30 53 83
CABINET, MILLWORK, AND
FINISH CARPENTRY (C-6)
176 172 348
LOW VOLTAGE SYSTEMS (C-7)
231 106 337
CONCRETE (C-8)
168 200 368
DRYWALL (C-9)
110 161 271
ELECTRICAL (C-10)
677 494 1,171
ELEVATOR (C-11)
11 13 24
EARTHWORK AND PAVING
(C-12)
57 91 148
FENCING (C-13)
56 43 99
FLOORING (C-15)
255 236 491
FIRE PROTECTION (C-16)
39 47 86
GLAZING (C-17)
111 99 210
WARM-AIR HEATING,
VENTILATING, AND AIR
CONDITIONING (C-20)
316 174 490
BUILDING MOVING/
DEMOLITION (C-21)
47 40 87
ORNAMENTAL METAL (C-23)
42 47 89
LANDSCAPING (C-27)
397 545 942
LOCK AND SECURITY
EQUIPMENT (C-28)
22 18 40
MASONRY (C-29)
57 129 186
CONSTRUCTION ZONE TRAFFIC
CONTROL (C-31)
23 18 41
PARKING AND HIGHWAY
IMPROVEMENT (C-32)
14 30 44
CONTRACTORS STATE LICENSE BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
47
Exam Results (continued)
EXAM TITLE PASS FAIL TOTAL
PAINTING AND DECORATING
(C-33)
534 456 990
PIPELINE (C-34)
15 10 25
LATHING AND PLASTERING
(C-35)
56 61 117
PLUMBING (C-36)
395 358 753
REFRIGERATION (C-38)
48 27 75
ROOFING (C-39)
150 164 314
SANITATION SYSTEM (C-42)
22 52 74
SHEET METAL (C-43)
39 31 70
SIGN (C-45)
33 50 83
SOLAR (C-46)
91 53 144
MANUFACTURED HOUSING
(C-47)
5 15 20
REINFORCING STEEL (C-50)
16 17 33
STRUCTURAL STEEL (C-51)
57 49 106
SWIMMING POOL (C-53)
71 68 139
TILE (C-54)
233 176 409
WATER CONDITIONING (C-55)
12 12 24
WELL DRILLIING (C-57)
17 9 26
WELDING (C-60)
55 50 105
TOTAL 13,826 11,464 25,290
Summary of Enforcement Activity
Consumer Complaints—Intake
17,785
RECEIVED
118
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
17,667
REFERRED FOR INVESTIGATION
3,835
PENDING
Conviction/Arrest Notification Complaints
418
RECEIVED
470
CLOSED/REFERRED FOR INVESTIGATION
58
PENDING
Inspections
N/A
Investigations
18,203
OPENED
18,875
CLOSED
3,893
PENDING
Number of Days to Complete Intake and
Investigations
13,826
UP TO 90 DAYS
2,592
91 TO 180 DAYS
2,350
181 DAYS TO 1 YEAR
107
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
76.4
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
2,203
ISSUED
2,203
ISSUED WITH A FINE
61
WITHDRAWN
4
DISMISSED
168.4
AVERAGE NUMBER OF DAYS TO ISSUE A CITIATION
AND FINE
Summary of Licensing Activity
CONTRACTORS STATE LICENSE BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
48
Summary of Enforcement Activity
Total Amount of Fines
$4,129,925
ASSESSED
$511,969
REDUCED
$1,519,857
COLLECTED
Criminal/Civil Actions
1,118
REFERRALS FOR CRIMINAL/CIVIL ACTION
NDA*
CRIMINAL ACTIONS FILED
N/A
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
472
CASES OPENED/INITIATED
387
CASES CLOSED
602
CASES PENDING
Number of Days to Complete AG Cases
174
1 YEAR
149
1 TO 2 YEARS
50
2 TO 3 YEARS
9
3 TO 4 YEARS
5
OVER 4 YEARS
820
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
73
STATEMENTS OF ISSUES FILED
342
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
1
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
19
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
55
LICENSE APPLICATIONS DENIED
311
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
5
SUSPENSION ONLY
81
PROBATION ONLY
0
PUBLIC REPRIMAND
70
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
NDA*
GRANTED
NDA*
DENIED
NDA*
TOTAL
Cost Recovery to DCA
$2,293,114
ORDERED
$258,757
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$2,178,020
RESTITUTION ORDERED
$48,071,473
AMOUNT REFUNDED
$808,094
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$51,057,587
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
*
No data available.
CONTRACTORS STATE LICENSE BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
COURT REPORTERS BOARD OF CALIFORNIA
Court Reporters
Licenses and regulates certified shorthand reporters, also known as court reporters,
and oversees California’s schools of court reporting. Also manages the Transcript
Reimbursement Fund, which reimburses costs of transcripts for low-income litigants.
STAFF:
4 civil service
1 exempt
LICENSES:
Cert. Shorthand Reporter
BOARD MEMBERSHIP:
2 licensees
3 public representatives
STRATEGIC PLAN ADOPTED:
April 27, 2012
www.courtreportersboard.ca.gov
MAJOR ACCOMPLISHMENTS
• Updated disciplinary guidelines to foster uniformity of penalties and
to ensure that licensees understand the consequences of violating
laws or regulations pertaining to court reporting. These guidelines
will be of use to everyone involved in and affected by the disciplinary
process, namely the general public, attorneys, courts, administrative
law judges, licensees, Board staff, and Board members, who review
and vote on proposed decisions and stipulations.
• Developed and approved language for a voluntary professional oath
in furtherance of the 2012–2014 Strategic Plan. A professional oath
helps to protect the consumer by reinforcing the core ethical duties
set out in statute and regulation to which the Board holds each
licensee.
• Appointed a task force to address the complex issue of electronic
signatures and records. The Board’s 2012–2014 Strategic Plan calls
for the Board to investigate and develop standards for preserving the
integrity of electronic records, including the use of digital signatures.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 823, Committee on Business, Professions and
Economic Development (Chapter 474, Statutes of 2013), extends
the sunset date of a number of provisions related to the Transcript
Reimbursement Fund to January 1, 2017.
• Updated Professional Standards of Practice, Title 16, Division
24, Article 8, section 3475 of the California Code of Regulations,
effective January 1, 2014. The most significant change to the
regulation is a clarification that the $100 limit pertaining to gift giving
or receipt applies to an entity and is not solely limited to individuals
within an entity.
49
50
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
CERTIFIED SHORTHAND
REPORTER
119 117 7,058
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
CERTIFIED
SHORTHAND
REPORTER
N/A 7,058 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
CERTIFIED SHORTHAND
REPORTER
EVERY YEAR N/A
Exam Results
EXAM TITLE PASS FAIL TOTAL
DICTATION
110 274 384
ENGLISH
134 96 230
PROFESSIONAL PRACTICE
137 37 174
TOTALS 381 407 788
Summary of Enforcement Activity
Consumer Complaints—Intake
101
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
101
REFERRED FOR INVESTIGATION
21
PENDING
Conviction/Arrest Notification Complaints
5
RECEIVED
5
CLOSED/REFERRED FOR INVESTIGATION
1
PENDING
Inspections
N/A
Summary of Enforcement Activity
Investigations
101
OPENED
101
CLOSED
21
PENDING
Number of Days to Complete Intake and
Investigations
75
UP TO 90 DAYS
22
91 TO 180 DAYS
2
181 DAYS TO 1 YEAR
2
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
0
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
16
ISSUED
16
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
38
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Total Amount of Fines
$17,850
ASSESSED
$3,000
REDUCED
$8,500
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
10
CASES OPENED/INITIATED
13
CASES CLOSED
9
CASES PENDING
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
COURT REPORTERS BOARD OF CALIFORNIA
51
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$16,950
ORDERED
$1,821.45
COLLECTED .
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$2,178.94
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$2,178.94
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Summary of Enforcement Activity
Number of Days to Complete AG Cases
5
1 YEAR
5
1 TO 2 YEARS
3
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
527
AVERAGE NUMBER DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
1
STATEMENTS OF ISSUES FILED
10
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
1
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
1
LICENSE APPLICATIONS DENIED
5
REVOCATION
2
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
5
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
COURT REPORTERS BOARD OF CALIFORNIA
Licenses and regulates dentists, registered dental assistants, registered dental
assistants in extended functions, and holders of orthodontic assistant and dental
sedation assistant permits.
STAFF:
68.8 civil service
1 exempt
LICENSES AND PERMITS:
86,000
BOARD MEMBERSHIP:
10 dental professionals
5 public representatives
STRATEGIC PLAN ADOPTED:
December 3, 2012
www.dbc.ca.gov
2013 / 14 ANNUAL REPORT
DENTAL BOARD OF CALIFORNIA
Dentistry
MAJOR ACCOMPLISHMENTS
• Promulgated a regulation to implement the requirements of its
Portfolio examination as a new pathway to dental licensure in
California.
• Promulgated a rule-making to require an Administrative Law Judge
(ALJ) to order revocation of a license when issuing a proposed
decision that contains any findings of fact that: (1) a licensee
engaged in any act of sexual contact with a patient, client, or
customer; or, (2) the licensee has been convicted of or committed
a sex offense. This proposal would prohibit the proposed decision
issued by the ALJ under such circumstances from containing an
order staying the revocation of the license or placing the licensee on
probation.
• Sponsored Senate Bill 1416 (Block) to establish the fees for initial
dental licensure and biennial renewal of dental licensure at $525
beginning January 1, 2015.
• Provided educational presentations of the Board’s licensing and
enforcement roles to graduating dental students at six California
universities. These presentations educate potential applicants
on the Board’s licensure process, including information on the
circumstances that could result in licensure delays and possible
denials.
• Updated and published the 2014 Dental Practice Act.
52
2013 / 14 ANNUAL REPORT
53
CONTINUED
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 258, Chavez (Chapter 227, Statutes
of 2013), requires, after July 1, 2014, every State
agency that requests on any written form or written
publication or through its Internet website whether a
person is a veteran, to request that information only
in the following format: “Have you ever served in the
United States military?”
• AB 512, Rendon (Chapter 111, Statutes of 2013),
extends the repeal date of Business and Professions
Code section 901, which provides an exemption
for a healthcare practitioner, licensed or certified
in another state, from the licensing and regulatory
requirements of the applicable California healing arts
board to provide services at a sponsored healthcare
event to uninsured or underinsured people on a
short-term, voluntary basis.
• AB 836, Skinner (Chapter 299, Statutes of 2013),
prohibits the Board from requiring a retired dentist
who provides only uncompensated care to complete
more than 60 percent of the hours of continuing
education that are required of other licensed
dentists. All of those hours of continuing education
are required to be gained through courses related to
the actual delivery of dental services to the patient or
the community, as determined by the Board.
• Senate Bill 562, Galgiani (Chapter 624, Statutes of
2013), eliminates the one mobile dental clinic or unit
limit and requires a mobile dental unit or a dental
practice that routinely uses portable dental units, as
defined, to be registered and operated in accordance
with the regulations of the Board.
• SB 809, DeSaulnier (Chapter 400, Statutes of 2013),
establishes the Controlled Substance Utilization
Review and Evaluation System (CURES) Fund within
the State Treasury to receive funds to be allocated,
upon appropriation by the Legislature, to the
Department of Justice for the purposes of funding
CURES.
• SB 821, Senate Business, Professions and Economic
Development Committee (Chapter 473, Statutes of
2013), corrects a reference to the Board’s name from
“Board of Dental Examiners” to “Dental Board of
California.”
• SB 512, Block (Chapter 73, Statutes of 2014), sets
the fee for an initial dental license and for the
renewal of a dental license at $525. This fee will
become effective on January 1, 2015.
54
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
ADDITIONAL OFFICE
PERMIT
305 329 1,071
CONSCIOUS SEDATION
PERMIT
52 53 235
DENTIST (DDS) LICENSE
1,201 1,035 17,662
ELECTIVE FACIAL
COSMETIC SURGERY
3 1 10
FICTITIOUS NAME
PERMIT
695 807 2,667
GENERAL ANESTHESIA
PERMIT
59 48 415
MOBILE DENTAL CLINIC
4 9 13
MEDICAL GENERAL
ANESTHESIA PERMIT
59 13 30
ORAL CONSCIOUS
SEDATION CERTIFICATE
230 241 1,084
ORAL AND
MAXILLOFACIAL
SURGERY PERMIT
1 1 40
REGISTERED PROVIDER
121 101 580
SPECIAL PERMIT
10 10 30
REGISTERED DENTAL
ASSISTANT (RDA)
3,129 2,045 16,390
RDA IN EXTENDED
FUNCTIONS (RDAEF)
145 102 654
ORTHODONTIC
ASSISTANT (OA)
200 76 53
DENTAL SEDATION
ASSISTANT (DSA)
8 8 9
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
ADDITIONAL OFFICE
PERMIT
2,245 0 0
CONSCIOUS
SEDATION PERMIT
516 0 0
DENTIST LICENSE
0 42,550 0
ELECTIVE FACIAL
COSMETIC SURGERY
27 0 0
FICTITIOUS NAME
PERMIT
5,731 0 0
GENERAL
ANESTHESIA PERMIT
844 0 0
MOBILE DENTAL
CLINIC
29 0 0
MEDICAL GENERAL
ANESTHESIA PERMIT
80 0 0
ORAL CONSCIOUS
SEDATION
CERTIFICATE
2,435 0 0
ORAL AND
MAXILLOFACIAL
SURGERY PERMIT
83 0 0
REGISTERED
PROVIDER
1,212 0 0
SPECIAL PERMIT
38 0 0
REGISTERED DENTAL
ASSISTANT (RDA)
0 44,267 0
RDA IN EXTENDED
FUNCTIONS (RDAEF)
0 1,533 0
ORTHODONTIC
ASSISTANT (OA)
170 0 0
DENTAL SEDATION
ASSISTANT (DSA)
28 0 0
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
DENTAL BOARD OF CALIFORNIA
55
Summary of Licensing Activity
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
ADDITIONAL OFFICE
PERMIT
EVERY 2 YEARS N/A
CONSCIOUS SEDATION
PERMIT
EVERY 2 YEARS 15
DENTIST (DDS)
LICENSE
EVERY 2 YEARS 50
ELECTIVE FACIAL
COSMETIC SURGERY
EVERY 2 YEARS N/A
FICTITIOUS NAME
PERMIT
EVERY 2 YEARS N/A
GENERAL ANESTHESIA
PERMIT
EVERY 2 YEARS 24
MOBILE DENTAL CLINIC
EVERY 2 YEARS N/A
MEDICAL GENERAL
ANESTHESIA PERMIT
EVERY 2 YEARS 24
ORAL CONSCIOUS
SEDATION CERTIFICATE
EVERY 2 YEARS 7
ORAL AND
MAXILLOFACIAL
SURGERY PERMIT
EVERY 2 YEARS 50
REGISTERED PROVIDER
EVERY 2 YEARS 0
SPECIAL PERMIT
EVERY YEAR 25
REGISTERED DENTAL
ASSISTANT (RDA)
EVERY 2 YEARS 25
RDA IN EXTENDED
FUNCTIONS (RDAEF)
EVERY 2 YEARS 25
ORTHODONTIC
ASSISTANT (OA)
EVERY 2 YEARS 25
DENTAL SEDATION
ASSISTANT (DSA)
EVERY 2 YEARS 25
Exams
TYPE PASS FAIL TOTAL
DDS
N/A N/A N/A
RDA AND RDAEF
2,207 1,401 3,608
TOTALS 2,207 1,401 3,608
Summary of Enforcement Activity
Consumer Complaints—Intake
3,032
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
3,041
REFERRED FOR INVESTIGATION
20
PENDING
Conviction/Arrest Notification Complaints
650
RECEIVED
659
CLOSED/REFERRED FOR INVESTIGATION
4
PENDING
Inspections
174
INSPECTIONS CONDUCTED
12
INSPECTION CITATIONS ISSUED
Investigations
3,699
OPENED
3,753
CLOSED
1,829
PENDING
Number of Days to Complete Intake and
Investigations
1,611
UP TO 90 DAYS
926
91 TO 180 DAYS
647
181 DAYS TO 1 YEAR
386
1 TO 2 YEARS
154
2 TO 3 YEARS
29
OVER 3 YEARS
187
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
83
ISSUED
75
ISSUED WITH A FINE
4
WITHDRAWN
0
DISMISSED
272
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
DENTAL BOARD OF CALIFORNIA
56
Summary of Enforcement Activity
Total Amount of Fines
$301,150
ASSESSED
$6,375
REDUCED
$28,782
COLLECTED
Criminal/Civil Actions
29
REFERRALS FOR CRIMINAL/CIVIL ACTION
29
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
95
CASES OPENED/INITIATED
96
CASES CLOSED
172
CASES PENDING
Number of Days to Complete AG Cases
4
1 YEAR
16
1 TO 2 YEARS
22
2 TO 3 YEARS
30
3 TO 4 YEARS
24
OVER 4 YEARS
1,184
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
18
STATEMENTS OF ISSUES FILED
71
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
3
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
5
LICENSE APPLICATIONS DENIED
32
REVOCATION
14
SURRENDER OF LICENSE
51
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
3
PROBATION ONLY
12
PUBLIC REPRIMAND
3
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
11
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
1
REVOCATION
1
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
2
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
10
GRANTED
2
DENIED
12
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
3
GRANTED
2
DENIED
5
TOTAL
Cost Recovery to DCA
$681,985.82
ORDERED
$359,726.32
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
0
RESTITUTION ORDERED .
0
AMOUNT REFUNDED
0
REWORK AT NO CHARGE
0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
DENTAL BOARD OF CALIFORNIA
2013 / 14 ANNUAL REPORT
DENTAL HYGIENE COMMITTEE OF CALIFORNIA
Dental Hygiene
Licenses and regulates registered dental hygienists, registered dental hygienists in
extended functions, and registered dental hygienists in alternative practice.
STAFF:
7 civil service
1 exempt
LICENSES AND PERMITS:
25,662*
* Data does not include
deceased, canceled,
revoked, voluntary
surrenders, or surrenders.
ADVISORY COMMITTEE
MEMBERSHIP:
5 dental professionals
4 public representatives
STRATEGIC PLAN ADOPTED:
September 26, 2010
www.dhcc.ca.gov
MAJOR ACCOMPLISHMENTS
• Successfully completed the DHCC’s Sunset Review Report and
submitted it to the Legislature for review.
• Relocated to a larger ofce space, which provides more room to
fill existing vacant positions, add new positions when needed,
and to have more resources readily available to address the DHCC
workload.
• As of January 1, 2014, accepted the Central Regional Dental Testing
Services (CRDTS) examination as an option that fulfills the California
requirements to become a licensed registered dental hygienist. The
DHCC now accepts three clinical examinations—CRDTS, Western
Regional Examining Board, and the California Clinical Examination—
that meet examination requirements for licensure as a registered
dental hygienist. Accepting these examinations provides applicants
flexibility in meeting California licensure requirements and allows
their examination results to be more portable should they choose to
pursue licensure in other states.
MAJOR NEW LEGISLATION OR REGULATIONS
• Implemented the Uniform Standards Related to Substance Abuse
and Disciplinary Guidelines regulations. Prior to the DHCC’s
creation in July 2009, dental hygienists were governed by the
Dental Board of California (DBC) under its disciplinary guidelines.
Since its inception, the DHCC had many operational challenges
that prohibited the pursuit of its own disciplinary guidelines and
continued to use the DBC’s in the interim. The passage of these
new regulations provide clarity and direction for both Administrative
Law Judges and DHCC members to follow when considering a
formal disciplinary action against a dental hygiene license or a
licensee’s substance abuse issues.
57
58
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
RDH
849 756 7,852
RDHAP
56 56 202
RDHEF
0 0 18
FNP
31 31 42
RDH – Registered Dental Hygienist
RDHAP – Registered Dental Hygienist in Alternative Practice
RDHEF – Registered Dental Hygienist in Extended Functions
FNP – Fictitious Name Permit
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
RDH
N/A 24,949 N/A
RDHAP
N/A 537 N/A
RDHEF
N/A 38 N/A
FNP
138 N/A N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
RDH
EVERY 2 YEARS 25
RDHAP
EVERY 2 YEARS 35
RDHEF
EVERY 2 YEARS 25
Exams
PASS FAIL TOTAL
282 32 314
Summary of Enforcement Activity
Consumer Complaints—Intake
66
RECEIVED
1
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
65
REFERRED FOR INVESTIGATION
1
PENDING
Summary of Enforcement Activity
Conviction/Arrest Notification Complaints
102
RECEIVED
102
CLOSED/REFERRED FOR INVESTIGATION
1
PENDING
Inspections
N/A
Investigations
166
OPENED
154
CLOSED
31
PENDING
Number of Days to Complete Intake and
Investigations
124
UP TO 90 DAYS
14
91 TO 180 DAYS
10
181 DAYS TO 1 YEAR
5
1 TO 2 YEARS
1
2 TO 3 YEARS
0
OVER 3 YEARS
43
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
68
ISSUED
68
ISSUED WITH A FINE
0
WITHDRAWN
2
DISMISSED
65
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$13,700
ASSESSED
$500
REDUCED
$7,500
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
DENTAL HYGIENE COMMITTEE OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
59
Summary of Enforcement Activity
Office of the Attorney General/Disciplinary Actions
17
CASES OPENED/INITIATED
7
CASES CLOSED
11
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
5
1 TO 2 YEARS
1
2 TO 3 YEARS
1
3 TO 4 YEARS
0
OVER 4 YEARS
730
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
2
STATEMENTS OF ISSUES FILED
6
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
3
REVOCATION
5
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
11
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
1
GRANTED
0
DENIED
1
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$9,120
ORDERED
$6,911
COLLECTED
Consumer Restitution to Consumers/Refund /Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$3,488
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
DENTAL HYGIENE COMMITTEE OF CALIFORNIA
Registers and regulates electronic and appliance repair businesses and has jurisdiction over the sale
and administration of service contracts on various consumer products. Licenses and regulates the
manufacture and sale (retail, wholesale, and import) of upholstered furniture and bedding, supply
dealers, custom upholsterers, bedding sanitizers, and the manufacture of thermal insulation products,
and tests for flammability and sanitation.
STAFF:
41.9 civil service
1 exempt
LICENSES AND
REGISTRATIONS:
41,411
BUREAU ADVISORY
COUNCILS:
6 industry representatives
3 public representatives
STRATEGIC PLAN ADOPTED:
January 2013
www.bearhfti.ca.gov
2013 / 14 ANNUAL REPORT
BUREAU OF ELECTRONIC & APPLIANCE REPAIR, HOME FURNISHINGS & THERMAL INSULATION
BEARHFTI
MAJOR ACCOMPLISHMENTS
• The Bureau’s Field Investigation and Enforcement Units continued to
be aggressive with enforcement, including the practice, initiated two
years ago, of issuing abatement only/no-fine citations to business
owners found to be delinquent or unlicensed. The program was
designed to offer first-time offenders a chance to obtain a license
and educate, in addition to taking swift enforcement action against
the noncompliant business owner. Inspections of businesses have
increased 25 percent; the opening of investigations has increased 28
percent; and most notably, citations issued have increased over 300
percent.
• Promulgated regulations to adopt Technical Bulletin (TB) 117-2013
(Title 4, California Code of Regulations (CCR); Article 2, Section 1126,
Article 13, Section1374 and 1374.3), which creates a new flammability
standard for upholstered furniture that provides consumer protection
and significantly reduces or eliminates manufacturers’ reliance on
materials treated with flame retardant chemicals. The new standard
now has a smolder test method for outer upholstery cover fabrics,
which is the first item to ignite in an actual fire. The adoption of
TB 117-2013 benefits consumers by providing greater fire safety
protection against smoldering materials, which is the leading ignition
source of fires and losses today. This will provide consumers with
a more realistic approach to fire safety in addition to reducing the
upholstered furniture’s smolder ignition potential.
• Adopted regulations, as amended in Title 4, CCR, Section 1374.2, to
exempt 15 additional juvenile products from meeting the flammability
requirements of TB 117-2013. The Bureau concluded that these
products with less fuel load content are less likely to be ignited
or come in contact with an ignition source under the exercise of
reasonable care and supervision of adults and, therefore, are not
inclined to pose a serious fire hazard. In addition, Title 4, CCR, Section
1374.1 of Article 13 has been repealed. Products exempt from the
TB117-2013 flammability standard will no longer require an exempt
flammability label (disclosure label indicating noncompliance with the
TB117-2013), however the product is still required to have a law label
attached.
60
BUREAU OF ELECTRONIC AND APPLIANCE REPAIR, HOME FURNISHINGS AND THERMAL INSULATION
CONTINUED
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 480, Calderon (Chapter 421, Statutes of 2013), expands the Bureau’s authority to include
service contracts on consumer optical products. This expansion benefits consumers who purchase
contracts for these products, which were previously unregulated, and provides the same contract
disclosures, financial backing, and recourse consistent with contracts on products already under the
Bureau’s scope of authority.
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
BEDDING RETAILER
391 390 761
CUSTOM UPHOLSTERER
31 34 215
FURNITURE
AND BEDDING
MANUFACTURER
132 135 649
FURNITURE AND
BEDDING RETAILER
611 924 6,160
FURNITURE AND
BEDDING WHOLESALER
33 21 72
FURNITURE RETAILER
148 128 699
IMPORTER
762 729 1207
SANITIZER
10 8 15
SUPPLY DEALER
3 3 61
THERMAL INSULATION
7 7 143
APPLIANCE SERVICE
DEALER
246 240 2,142
COMBINATION SERVICE
DEALER
33 31 483
ELECTRONIC SERVICE
DEALER
947 910 4,671
SERVICE CONTRACT
ADMINISTRATOR
5 5 39
SERVICE CONTRACT
SELLER
790 1,635 8,430
Licensing by Population Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
BEDDING RETAILER
N/A 1,868 N/A
CUSTOM
UPHOLSTERER
N/A 496 N/A
FURNITURE
AND BEDDING
MANUFACTURER
N/A 1,435 N/A
FURNITURE AND
BEDDING RETAILER
N/A 11,553 N/A
FURNITURE
AND BEDDING
WHOLESALER
N/A 162 N/A
FURNITURE RETAILER
N/A 2,265 N/A
IMPORTER
N/A 4,008 N/A
SANITIZER
N/A 20 N/A
SUPPLY DEALER
N/A 130 N/A
THERMAL INSULATION
N/A 123 N/A
APPLIANCE SERVICE
DEALER
N/A 2,430 N/A
COMBINATION
SERVICE DEALER
N/A 501 N/A
ELECTRONIC SERVICE
DEALER
N/A 5,641 N/A
SERVICE CONTRACT
ADMINISTRATOR
N/A 47 N/A
SERVICE CONTRACT
SELLER
N/A 9,504 N/A
61
62
Summary of Licensing Activity
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
BEDDING RETAILER
EVERY 2 YEARS 0
CUSTOM UPHOLSTERER
EVERY 2 YEARS 0
FURNITURE AND BEDDING
MANUFACTURER
EVERY 2 YEARS 0
FURNITURE AND
BEDDING RETAILER
EVERY 2 YEARS 0
FURNITURE AND
BEDDING WHOLESALER
EVERY 2 YEARS 0
FURNITURE RETAILER
EVERY 2 YEARS 0
IMPORTER
EVERY 2 YEARS 0
SANITIZER
EVERY 2 YEARS 0
SUPPLY DEALER
EVERY 2 YEARS 0
THERMAL INSULATION
EVERY YEAR 0
APPLIANCE SERVICE
DEALER
EVERY YEAR 0
COMBINATION SERVICE
DEALER
EVERY YEAR 0
ELECTRONIC SERVICE
DEALER
EVERY YEAR 0
SERVICE CONTRACT
ADMINISTRATOR
EVERY YEAR 0
SERVICE CONTRACT
SELLER
EVERY YEAR 0
Summary of Enforcement Activity
Exams
N/A
Consumer Complaints—Intake
2,855
RECEIVED
322
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
2,562
REFERRED FOR INVESTIGATION
5
PENDING
Conviction/Arrest Notification Complaints
0
RECEIVED
0
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Summary of Enforcement Activity
Inspections
4,537
INSPECTIONS CONDUCTED
1,460
INSPECTIONS CITATIONS ISSUED
Investigations
2,594
OPENED
2,795
CLOSED
382
PENDING
Number of Days to Complete Intake and
Investigations
2,523
UP TO 90 DAYS
188
91 TO 180 DAYS
81
181 DAYS TO 1 YEAR
30
1 TO 2 YEARS
6
2 TO 3 YEARS
0
OVER 3 YEARS
39
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
1,492
ISSUED
55
ISSUED WITH A FINE
38
WITHDRAWN
0
DISMISSED
6
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Total Amount of Fines
$18,250
ASSESSED
$500
REDUCED
$2,750
COLLECTED
Criminal/Civil Actions
N/A
Office of the Attorney General/Disciplinary Actions
5
CASES OPENED/INITIATED
7
CASES CLOSED
17
CASES PENDING
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
BUREAU OF ELECTRONIC AND APPLIANCE REPAIR, HOME FURNISHINGS AND THERMAL INSULATION
63
Summary of Enforcement Activity
Number of Days to Complete AG Cases
1
1 YEAR
2
1 TO 2 YEARS
3
2 TO 3 YEARS
1
3 TO 4 YEARS
0
OVER 4 YEARS
827
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
7
STATEMENTS OF ISSUES FILED
2
ACCUSATIONS FILED
1
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
2
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
3
LICENSE APPLICATIONS DENIED
0
REVOCATION
1
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
3
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$4,482.50
ORDERED
$0
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
BUREAU OF ELECTRONIC AND APPLIANCE REPAIR, HOME FURNISHINGS AND THERMAL INSULATION
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates schools and instructors that train and supply guide dogs for the
blind.
STAFF:
0.5 civil service
1 exempt
LICENSES AND APPROVALS:
106 licenses
5 approvals
BOARD MEMBERSHIP:
2 guide dog users
5 public representatives
STRATEGIC PLAN ADOPTED:
November 23, 2009
www.guidedogboard.ca.gov
2013 / 14 ANNUAL REPORT
STATE BOARD OF GUIDE DOGS FOR THE BLIND
Guide Dogs
MAJOR ACCOMPLISHMENTS
• Attended, participated, and assisted in the development and
production of Senator Ted Lieu’s informational hearing entitled,
“Fake Service Dogs, Real Problem or Not?”
• Attended several outreach and education events including the
California Council of the Blind’s fall convention and California
Restaurant Association chapter meetings in Fresno and Los Angeles.
• Collaborated with licensed guide dog and other service dog schools
to create tip sheets on how to accommodate guide and service dog
teams in hospitals and restaurants.
MAJOR NEW LEGISLATION OR REGULATIONS
• A regulatory package seeking to amend sections 2285 of the
Business and Professions Code was submitted to the Office of
Administrative Law. These amendments would specify and clarify
specific ethical standards of practice for a Guide Dog Instructor and
Guide Dog Schools in order to further protect guide dog users.
64
65
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
GUIDE DOG
INSTRUCTOR
5 5 95
GUIDE DOG SCHOOL
0 0 3
FUNDRAISING LICENSE
0 0 0
INACTIVE INSTRUCTOR
2 2 1
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
GUIDE DOG
INSTRUCTOR
0 100 100
GUIDE DOG SCHOOL
0 3 3
FUNDRAISING
LICENSE
0 0 0
INACTIVE
INSTRUCTOR
0 3 3
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
GUIDE DOG INSTRUCTOR
EVERY YEAR 8
GUIDE DOG SCHOOL
EVERY YEAR 0
FUNDRAISING LICENSE
ONE TIME 0
INACTIVE INSTRUCTOR
EVERY YEAR 0
Exams
PASS FAIL TOTAL
5 0 5
Summary of Enforcement Activity
Consumer Complaints—Intake
1
RECEIVED
1
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
0
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
0
RECEIVED
0
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
3
INSPECTIONS CONDUCTED
0
INSPECTION CITATIONS ISSUED
Investigations
0
OPENED
0
CLOSED
0
PENDING
Number of Days to Complete Intake and
Investigations
0
UP TO 90 DAYS
0
91 TO 180 DAYS
0
181 DAYS TO 1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
0
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
0
ISSUED
0
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
0
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
STATE BOARD OF GUIDE DOGS FOR THE BLIND
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
66
Summary of Enforcement Activity
Total Amount of Fines
0
ASSESSED
0
REDUCED
0
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
0
CASES OPENED/INITIATED
0
CASES CLOSED
0
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
0
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
0
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$0
ORDERED .
$0
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
STATE BOARD OF GUIDE DOGS FOR THE BLIND
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
LANDSCAPE ARCHITECTS TECHNICAL COMMITTEE
Landscape Architects
Licenses and regulates landscape architects.
STAFF:
5.5 civil service
LICENSES:
3,548
COMMITTEE MEMBERSHIP:
5 licensees
STRATEGIC PLAN ADOPTED:
May 22, 2013
www.latc.ca.gov
MAJOR ACCOMPLISHMENTS
• Concluded the work of the Exceptions and Exemptions Task Force
(EETF), which was tasked with ensuring that the provisions of
Business and Professions Code (BPC) section 5641 will protect the
health, safety, and welfare of the public. On August 20, 2013, the
Committee approved the EETF’s recommendation that BPC 5641 is
sufficiently clear and no revision is warranted.
• Strengthened the Committee’s enforcement unit by adding a third
technical expert and an additional enforcement officer to assist
in the review of complex investigations and reduce the aging of
enforcement cases. The Committee upheld its goal in Fiscal Year
2013–14 of reducing the average time to complete an enforcement
investigation to less than 18 months, averaging 293 days to complete
an investigation compared to 344 days in FY 2012–13.
• Commenced work on the Committee’s Sunset Review Report. The
report showcases the Committee’s endeavors in fulfilling its mission
and vision while operating effectively and efficiently to protect the
public through examinations, licensure, and regulations.
• Approved the Extension Certicate Programs for University
of California, Berkeley (UCB), and University of California, Los
Angeles (UCLA), for a period of six years through December 2020,
subsequent to the evaluation and site review of UCB’s and UCLA’s
Extension Certificate Programs by the University of California
Extension Certificate Task Force.
• Approved the results of the 2014 Occupational Analysis (OA) as
prepared by DCA’s Office of Professional Examination Services. The
OA studied the current practice of landscape architecture to identify
anticipated changes in the practice for currency in areas that are
not otherwise tested for on the Landscape Architect Registration
Examination (LARE), which resulted in a new examination outline
containing four content areas.
• Conducted student outreach presentations regarding the new LARE
and licensing requirements.
67
CONTINUED
MAJOR NEW LEGISLATION OR REGULATIONS
• Proposed and prepared a regulatory package to
amend California Code of Regulations (CCR) section
2649 to temporarily reduce license renewal fees
for one renewal cycle in FY 2015–16 to effectively
manage the budget at an appropriate level to comply
with Business and Professions Code section 128.5.
• Proposed and prepared a regulatory package to
amend CCR section 2610 to change the 70-day filing
requirement to register for the LARE to 45 days.
2013 / 14 ANNUAL REPORT
68
69
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
APPLICATION FOR
ELIGIBILITY
156 N/A N/A
APPLICATION FOR
INITIAL LICENSE
76 76 1,759
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
LANDSCAPE
ARCHITECT LICENSE
N/A 3,548 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
LANDSCAPE ARCHITECT
LICENSE RENEWAL
EVERY 2 YEARS N/A
Exam Results
EXAM TITLE PASS FAIL TOTAL
LANDSCAPE ARCHITECT
REGISTRATION EXAMINATION
(LARE)
280 152 432
CALIFORNIA SUPPLEMENTAL
EXAMINATION (CSE)
71 42 113
TOTALS 351 194 545
Summary of Enforcement Activity
Consumer Complaints—Intake
27
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
27
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
5
RECEIVED
5
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Investigations
32
OPENED
41
CLOSED
21
PENDING
Number of Days to Complete Intake and
Investigations
19
UP TO 90 DAYS
4
91 TO 180 DAYS
3
181 DAYS TO 1 YEAR
11
1 TO 2 YEARS
4
2 TO 3 YEARS
0
OVER 3 YEARS
293
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATION
Citations and Fines
3
ISSUED
3
ISSUED WITH A FINE
1
WITHDRAWN
0
DISMISSED
872
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$3,750
ASSESSED
$1,750
REDUCED
$5,436
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
1
CASES OPENED/INITIATED
0
CASES CLOSED
1
CASES PENDING
LANDSCAPE ARCHITECTS TECHNICAL COMMITTEE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
70
Summary of Enforcement Activity
Number of Days to Complete AG Cases
0
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
0
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
1
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAW/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
0
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$0
ORDERED
$0
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
LANDSCAPE ARCHITECTS TECHNICAL COMMITTEE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
MEDICAL BOARD OF CALIFORNIA
Medical Board
Licenses and regulates physicians and certain allied healthcare professionals.
STAFF:
270.1 civil service
1 exempt
LICENSES AND PERMITS:
153,309
BOARD MEMBERSHIP:
8 licensed physicians
7 public representatives
STRATEGIC PLAN ADOPTED:
2014
www.mbc.ca.gov
MAJOR ACCOMPLISHMENTS
• Made the inappropriate prescribing of controlled substances,
particularly opioids, a top priority in Fiscal Year 2013–14 by establishing
a Prescribing Task Force. The Task Force focused on promoting
appropriate prescribing and is in the process of revising the Board’s
Guidelines for Prescribing Controlled Substances for Pain.
• Instituted a temporary Strike Force named Operation Rx to
investigate the most serious overprescribing cases. The Strike Force
performed numerous search warrants, filed a number of actions, and
arrested multiple physicians.
• Produced a video designed to educate physicians on the steps to
appropriately prescribing controlled substances to patients. The
Board also produced a public service announcement (PSA) geared
toward consumers featuring gold medalist Natalie Coughlin to
educate them on how to avoid abuse of prescription drugs. Both
video and PSA are available on the Board’s website.
• In March 2014, the Board’s Executive Director spoke at the National
Coalition Against Prescription Drug Abuse (NCAPDA) rally at the
State Capitol. In May 2014, the Board’s President participated on a
panel at the Summit on Prescription Drug Abuse hosted by the U.S.
Attorney’s Office in San Francisco.
• Established an Outpatient Surgery Setting (OSS) Task Force to review
the Board’s existing OSS Program and laws to explore ways to
improve consumer protection. The Task Force held several meetings
to obtain stakeholder feedback on the Board’s proposed changes to
law that would increase consumer protection. Proposed changes
were approved to go into legislation next year.
• Allowed the public to listen and provide public comment at its
meeting via the phone in an effort to facilitate consumer participation
at the Board’s Quarterly Board and Committee Meetings. The public
is allowed to make comments and provide input on all agenda items.
• Approved an updated Strategic Plan in May 2014.
71
CONTINUEDMEDICAL BOARD OF CALIFORNIA
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 635, Ammiano (Chapter 707,
Statutes of 2013), allows healthcare providers to
prescribe, dispense, and issue standing orders for
an opioid antagonist to persons at risk of overdose,
or their family member, friend, or other person in a
position to assist persons at risk, without making
them professionally, civilly, or criminally liable, if
acting within reasonable care. It also extends this
same liability protection to individuals assisting
in dispensing, distributing, or administering the
opioid antagonist during an overdose. This bill
requires a person who is prescribed or possesses
an opioid antagonist pursuant to a standing order
to receive training provided by an opioid overdose
prevention and treatment training program.
• AB 1308, Bonilla (Chapter 665, Statutes of 2013),
removes the physician supervision requirement
for Licensed Midwives (LMs) and requires LMs to
only accept clients who meet the criteria for normal
pregnancy and childbirth, as specified in this bill. This
bill requires LMs to provide records and speak to
the receiving physician if the client is transferred to a
hospital, requires the hospital to report each transfer
of a planned out-of-hospital birth to the Board and the
California Maternal Quality Care Collaborative, and
requires all LMs to complete midwifery education
programs and does not allow new licensees to
substitute clinical experience for formal didactic
education beginning January 1, 2015.
• Assembly Concurrent Resolution 40, J. Perez
(Chapter 19, Statutes of 2013), makes findings
and declarations regarding the importance of
organ donation. This resolution encourages all
Californians to register with the Donate Life
California Registry when applying for or renewing a
driver’s license or identification card.
• Senate Bill 304, Lieu (Chapter 515, Statutes of
2013), extends the Board’s sunset date to January
1, 2018. SB 304 also includes language requiring
the Board’s investigators, medical consultants,
and their support staff to be transferred to the
Department of Consumer Affairs (DCA) Division
of Investigation and creates a new Health Quality
Investigation Unit within DCA by July 1, 2014.
Finally, this bill changes the time frame in which an
international medical school graduate who attends
a disapproved medical school must practice
successfully in another state before becoming
eligible for licensure in California by reducing the
practice requirement from 20 years to 12 years.
• SB 670, Steinberg (Chapter 399, Statutes of
2013), authorizes the Board to inspect the medical
records of a patient who is deceased without the
consent of the patient’s next of kin or a court order
in any case that involves the death of a patient,
if specified criteria is met. This bill also revises
the definition of unprofessional conduct for a
licensee who is under investigation if the licensee
repeatedly fails to attend and participate in an
interview of the Board.
2013 / 14 ANNUAL REPORT
72
2013 / 14 ANNUAL REPORT
73
CONTINUED
• SB 809 DeSaulnier and Steinberg, (Chapter 400,
Statutes of 2013), makes findings and declarations
regarding the Controlled Substance Utilization
Review and Evaluation System (CURES) and
establishes the Fund that would be administered
by the Department of Justice (DOJ), and would
consist of funds collected from boards that
license prescribers and dispensers, for purposes
of funding and upgrading the CURES system. This
bill requires the Board to periodically develop and
disseminate information and educational materials
related to assessing a patient’s risk of abusing or
diverting controlled substances and information
on CURES to each licensed physician and general
acute care hospital. This bill requires prescribers
and dispensers, before January 1, 2016, or
upon receipt of a Federal Drug Enforcement
Administration number, to submit an application
to DOJ to obtain approval to access information
online regarding the controlled substance history
of a patient from CURES.
• Senate Concurrent Resolution 8, DeSaulnier
(Chapter 26, Statutes of 2013), proclaims the
month of March each year as Prescription Drug
Abuse Awareness Month and encourages all
citizens to participate in prevention programs and
activities, and to pledge to “Spread the Word …
One Pill Can Kill.”
74
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
FICTITIOUS NAME PERMIT
1,034 1,104 3,833
LICENSED MIDWIFE
31 28 140
DISPENSING OPTICIAN
65 55 429
CONTACT LENS DISPENSER
57 63 427
SPECTACLE LENS DISPENSER
157 186 935
OUT-OF-STATE OPTICIAN
1 0 2
RESEARCH PSYCHOANALYST
5 3 70
SPECIAL FACULTY PERMIT
6 1 2
PHYSICIAN AND SURGEON
6,308 5,522 64,714
POLYSOMNOGRAPHIC
TRAINEEE
26 19 0
POLYSOMNOGRAPHIC
TECHNICIAN
72 35 0
POLYSOMNOGRAPHIC
TECHNOLOGIST
143 114 0
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
FICTITIOUS NAME
PERMIT
10,835 N/A N/A
LICENSED MIDWIFE
N/A 313 N/A
DISPENSING OPTICIAN
N/A 1,047 N/A
CONTACT LENS
DISPENSER
N/A 921 N/A
SPECTACLE LENS
DISPENSER
N/A 2,110 N/A
OUT-OF-STATE
OPTICIAN
N/A 6 N/A
RESEARCH
PSYCHOANALYST
N/A 76 N/A
SPECIAL FACULTY
PERMIT
N/A 19 N/A
PHYSICIAN AND
SURGEON
N/A 137,320 N/A
POLYSOMNOGRAPHIC
TRAINEEE
N/A 30 N/A
POLYSOMNOGRAPHIC
TECHNICIAN
N/A 78 N/A
POLYSOMNOGRAPHIC
TECHNOLOGIST
N/A 554 N/A
Renewal and Continuing Education
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
FICTITIOUS NAME
PERMIT
EVERY 2 YEARS N/A
LICENSED MIDWIFE
EVERY 2 YEARS 36
DISPENSING OPTICIAN
EVERY 2 YEARS N/A
CONTACT LENS
DISPENSER
EVERY 2 YEARS N/A
SPECTACLE LENS
DISPENSER
EVERY 2 YEARS N/A
OUT-OF-STATE OPTICIAN
EVERY 2 YEARS N/A
RESEARCH
PSYCHOANALYST
EVERY 2 YEARS N/A
SPECIAL FACULTY PERMIT
EVERY 2 YEARS 50
PHYSICIAN AND SURGEON
EVERY 2 YEARS 50
POLYSOMNOGRAPHIC
TRAINEEE
EVERY 2 YEARS N/A
POLYSOMNOGRAPHIC
TECHNICIAN
EVERY 2 YEARS N/A
POLYSOMNOGRAPHIC
TECHNOLOGIST
EVERY 2 YEARS N/A
Exams
N/A
Summary of Enforcement Activity
LICENSED MIDWIFE
Consumer Complaints—Intake
25
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
25
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
0
RECEIVED
0
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
MEDICAL BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
75
Summary of Enforcement Activity
LICENSED MIDWIFE
Investigations
25
OPENED
22
CLOSED
10
PENDING
Number of Days to Complete Intake and Investigations*
14
UP TO 90 DAYS
8
91 TO 180 DAYS
0
181 DAYS TO 1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
58
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
N/A
ISSUED
N/A
ISSUED WITH A FINE
N/A
WITHDRAWN
N/A
DISMISSED
N/A
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Total Amount of Fines
N/A
ASSESSED
N/A
REDUCED .
N/A
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
0
CASES OPENED/INITIATED
0
CASES CLOSED
1
CASES PENDING
Number of Days to Complete AG Cases*
0
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
0
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
0
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
*
This number is inaccurate as the BreEZe report used to obtain this
information does not accurately exclude the days between any closed and
reopened activities, resulting in the number of days being greater than the
actual number of days to complete these processes.
MEDICAL BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
76
Summary of Enforcement Activity
LICENSED MIDWIFE
Cost Recovery to DCA
$10,500
ORDERED
$17,856
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Summary of Enforcement Activity
DISPENSING OPTICIANS
Consumer Complaints—Intake
63
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
63
REFERRED FOR INVESTIGATION
1
PENDING
Conviction/Arrest Notification Complaints
28
RECEIVED
27
CLOSED/REFERRED FOR INVESTIGATION
1
PENDING
Inspections
N/A
Investigations
97
OPENED
55
CLOSED
64
PENDING
*
This number is inaccurate as the BreEZe report used to obtain this
information does not accurately exclude the days between any closed and
reopened activities, resulting in the number of days being greater than the
actual number of days to complete these processes.
Summary of Enforcement Activity
DISPENSING OPTICIANS
Number of Days to Complete Intake and Investigations*
30
UP TO 90 DAYS
7
91 TO 180 DAYS
10
181 DAYS TO 1 YEAR
7
1 TO 2 YEARS
1
2 TO 3 YEARS
0
OVER 3 YEARS
151
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
0
ISSUED
0
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
0
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$0
FINES ASSESSED
$0
REDUCED
$0
COLLECTED
Criminal/Civil Actions
2
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
5
CASES OPENED/INITIATED
3
CASES CLOSED
7
CASES PENDING
Number of Days to Complete AG Cases*
0
1 YEAR
2
1 TO 2 YEARS
1
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
7
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
MEDICAL BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
77
Summary of Enforcement Activity
DISPENSING OPTICIANS
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
7
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
2
REVOCATION
1
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$1,633
ORDERED
$1,633
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Summary of Enforcement Activity
RESEARCH PSYCHOANALYST
Consumer Complaints—Intake
2
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
2
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
1
RECEIVED
1
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Investigations
3
OPENED
0
CLOSED
3
PENDING
Number of Days to Complete Intake and Investigations*
0
UP TO 90 DAYS
0
91 TO 180 DAYS
0
181 DAYS TO 1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
0
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
0
ISSUED
0
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
0
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
*
This number is inaccurate as the BreEZe report used to obtain this
information does not accurately exclude the days between any closed and
reopened activities, resulting in the number of days being greater than the
actual number of days to complete these processes.
MEDICAL BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
78
Total Amount of Fines
$0
ASSESSED
$0
REDUCED
$0
COLLECTED
Summary of Enforcement Activity
RESEARCH PSYCHOANALYST
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
0
CASES OPENED/INITIATED
0
CASES CLOSED
0
CASES PENDING
Number of Days to Complete AG Cases*
0
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
0
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
0
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$0
ORDERED
$0
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Summary of Enforcement Activity
PHYSICIANS AND SURGEONS
Consumer Complaints—Intake
8,005
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
8,030
REFERRED FOR INVESTIGATION
197
PENDING
Conviction/Arrest Notification Complaints
324
RECEIVED
0
CLOSED/REFERRED FOR INVESTIGATION
7
PENDING
Inspections
N/A
MEDICAL BOARD OF CALIFORNIA
*
This number is inaccurate as the BreEZe report used to obtain this
information does not accurately exclude the days between any closed and
reopened activities, resulting in the number of days being greater than the
actual number of days to complete these processes.
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
79
Investigations
8,507
OPENED
6,672
CLOSED
5,112
PENDING
Summary of Enforcement Activity
PHYSICIANS AND SURGEONS
Number of Days to Complete Intake and Investigations*
2,923
UP TO 90 DAYS
1,361
91 TO 180 DAYS
753
181 DAYS TO 1 YEAR
496
1 TO 2 YEARS
69
2 TO 3 YEARS
7
OVER 3 YEARS
106
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
45
ISSUED
41
ISSUED WITH A FINE
16
WITHDRAWN
0
DISMISSED
196
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Total Amount of Fines
$51,800
ASSESSED
$55,150
REDUCED
$31,350
COLLECTED
Criminal/Civil Actions
67
REFERRALS FOR CRIMINAL/CIVIL ACTION
32
CRIMINAL ACTIONS FILED
1
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
497
CASES OPENED/INITIATED
263
CASES CLOSED**
427
CASES PENDING
Number of Days to Complete AG Cases*
24
1 YEAR
65
1 TO 2 YEARS
80
2 TO 3 YEARS
55
3 TO 4 YEARS
39
OVER 4 YEARS
984
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
4
STATEMENTS OF ISSUES FILED
274
ACCUSATIONS FILED
74
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED***
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
17
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
45
REVOCATION
71
SURRENDER OF LICENSE
15
PROBATION WITH SUSPENSION
1
SUSPENSION ONLY
109
PROBATION ONLY
89
PUBLIC REPRIMAND
4
OTHER DECISIONS
15
PROBATIONARY LICENSES ISSUED
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
30
TOTAL NUMBER FILED
MEDICAL BOARD OF CALIFORNIA
*
This number is inaccurate as the BreEZe report used to obtain this
information does not accurately exclude the days between any closed and
reopened activities, resulting in the number of days being greater than the
actual number of days to complete these processes.
**
In addition to these closed disciplinary actions, the Board closed 112
cases—see Administrative Outcomes/Final Orders and Subsequent
Disciplinary–Administrative Outcomes/Final Orders charts.
***
21 interim suspension orders; 0 temporary restraining orders; 7 automatic
suspension orders; 17 Penal Code §23; 15 out-of-state suspension orders; 1
stipulated agreement to suspend or restrict the practice of medicine;
13 suspension/cease practice orders issued by the Chief of Enforcement.
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
PHYSICIANS AND SURGEONS
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
6
REVOCATION
6
SURRENDER OF LICENSE
1
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
12
PROBATION ONLY
1
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
35
GRANTED
11
DENIED
46
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
8
GRANTED
7
DENIED
15
TOTAL
Cost Recovery to DCA
$23,873
ORDERED
$41,430
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$50,107
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$50,107
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Summary of Enforcement Activity
POLYSOMNOGRAPHIC PROGRAM
Consumer Complaints—Intake
4
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
4
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
3
RECEIVED
4
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Investigations
8
OPENED
4
CLOSED
4
PENDING
Number of Days to Complete Intake and Investigations*
3
UP TO 90 DAYS
0
91 TO 180 DAYS
1
181 DAYS TO 1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
116
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
N/A
ISSUED
N/A
ISSUED WITH A FINE
N/A
WITHDRAWN
N/A
DISMISSED
N/A
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
MEDICAL BOARD OF CALIFORNIA
*
This number is inaccurate as the BreEZe report used to obtain this
information does not accurately exclude the days between any closed and
reopened activities, resulting in the number of days being greater than the
actual number of days to complete these processes.
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
80
81
Summary of Enforcement Activity
POLYSOMNOGRAPHIC PROGRAM
Total Amount of Fines
N/A
ASSESSED
N/A
REDUCED
N/A
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
0
CASES OPENED/INITIATED
0
CASES CLOSED
0
CASES PENDING
Number of Days to Complete AG Cases*
0
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
0
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
0
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$0
ORDERED
$0
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
MEDICAL BOARD OF CALIFORNIA
*
This number is inaccurate as the BreEZe report used to obtain this
information does not accurately exclude the days between any closed and
reopened activities, resulting in the number of days being greater than the
actual number of days to complete these processes.
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates naturopathic doctors.
STAFF:
0 civil service
1 exempt
LICENSES:
525
COMMITTEE MEMBERS:
5 naturopathic doctors
1 physician
2 public representatives
STRATEGIC PLAN ADOPTED:
November 5, 2010
www.naturopathic.ca.gov
2013 / 14 ANNUAL REPORT
NATUROPATHIC MEDICINE COMMITTEE
Naturopathic
MAJOR ACCOMPLISHMENTS
• Participated in the development and User Acceptance Testing (UAT)
of the Department of Consumer Affairs’ (DCA’s) new BreEZe online
database system. The Committee went “live” in October 2013.
Throughout the two-year implementation process, staff actively
participated in system design and development sessions, UAT, and
provided feedback to project management and staff. Committee staff
continue to make improvements to internal work processes on ever-
changing external system updates and participates within DCA-wide
project work groups.
• Searched for and appointed a permanent Executive Ofcer (EO) as
of July 31, 2013. The new EO has started many of the regulatory and
legislative changes needed for the program.
• Succeeded in getting a Budget Change Proposal (BCP) approved
that requested an Associate Governmental Program Analyst and
allocation of funds for the new position. The new analyst was
approved to start at the beginning of the fiscal year (effective July 1,
2014). It is the first time the program has additional staffing besides
the EO since the program was established as a Committee in
October of 2009.
• Redesigned the Committee’s website (www.naturopathic.ca.gov).
Changes were made to the website that will aid in the protection of
consumers.
MAJOR NEW LEGISLATION OR REGULATIONS
• Adopted the trigger options for Senate Bill 1441 (Title 16, Article
4.5 section 1018 of the California Code of Regulations), Disciplinary
Guidelines and Uniform Standards for Substance-Abusing Licensees.
• Adopted the language for SB 1111, Proposed Changes Through
Regulations.
• Working with DCA’s Legal Affairs Division to establish the
Disciplinary Guidelines and to complete the regulatory process for
SB 1111 and SB 1441.
82
83
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
NATUROPATHIC
DOCTOR
98 69 151
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
NATUROPATHIC
DOCTOR
N/A 525 69
Renewal and Continuing Education
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH
CYCLE
NATUROPATHIC
DOCTOR
EVERY 2 YEARS 60
Exams
NOT APPLICABLE TO THIS PROGRAM
Summary of Enforcement Activity
Consumer Complaints—Intake
211
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
135
REFERRED FOR INVESTIGATION
76
PENDING
Conviction/Arrest Notification Complaints
0
RECEIVED
0
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
NOT APPLICABLE TO THIS PROGRAM
Investigations
135
OPENED
29
CLOSED
106
PENDING
Summary of Enforcement Activity
Number of Days to Complete Intake and
Investigations
*
UP TO 90 DAYS
*
91 TO 180 DAYS
*
181 DAYS TO 1 YEAR
*
1 TO 2 YEARS
*
2 TO 3 YEARS
*
OVER 3 YEARS
*
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
1
ISSUED
1
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
60
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Total Amount of Fines
$2,500
ASSESSED
$500
REDUCED
$0
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
0
CASES OPENED/INITIATED
1
CASES CLOSED
0
CASES PENDING
*
Information Unavailable
NATUROPATHIC MEDICINE COMMITTEE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
84
Number of Days to Complete AG Cases
0
1 YEAR
1
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
210
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Summary of Enforcement Activity
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
1
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
1
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$7,000
ORDERED
$7,000
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
NATUROPATHIC MEDICINE COMMITTEE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
CALIFORNIA BOARD OF OCCUPATIONAL THERAPY
Occupational Therapy
Licenses and regulates occupational therapists and occupational therapy assistants.
STAFF:
7.6 civil service
1 exempt
LICENSES:
15,584
BOARD MEMBERSHIP:
4 licensees
3 public representatives
STRATEGIC PLAN ADOPTED:
2011
www.bot.ca.gov
MAJOR ACCOMPLISHMENTS
• Experienced a 49 percent increase in consumer complaints from
424 to 633, as well as an increase in the overall number of
investigations (including consumer complaints and conviction/arrest
reports). The number of investigations opened increased from
557 to 749, or 35 percent.
• Worked closely with the Regional Centers to identify those
individuals who provided early intervention services to a medically
fragile population when not licensed or provided fraudulent or
undocumented services. The Board’s efforts resulted in restitution
ordered to be repaid to two Regional Centers in the amount
$148,798.
• Increased the number of continuing competence (continuing
education) audits by 15 percent, for a total of 449 audits, up from
389 audits the previous year.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 305, Lieu (Chapter 516, Statutes 2013), extends the
Board’s sunset date from 2014 to January 1, 2018.
• Established new regulations allowing licensees to request retired
status; established a new application processing fee; established a
retired status fee; and set forth standards of practice when services
are delivered via telehealth.
• Amended existing regulations to accept the certied hand therapist
(a national competence-based designation) as meeting the Board’s
advanced practice requirements; issue a limited permit, for a period
of up to three months, to new graduates who have passed the
required national examination, but are unable to provide official
transcripts to the Board due to no fault of their own; and effect
technical clean-up language to eliminate the outdated reference to
“certified.”
85
86
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
OCCUPATIONAL
THERAPIST
986 854 5,462
OCCUPATIONAL
THERAPY ASSISTANT
325 290 973
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
OCCUPATIONAL
THERAPIST
59 TBD 968
OCCUPATIONAL
THERAPY ASSISTANT
28 TBD 370
Renewal and Continuing Education
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
OCCUPATIONAL THERAPIST
EVERY 2 YEARS 24
OCCUPATIONAL THERAPY
ASSISTANT
EVERY 2 YEARS 24
Exams
ADMINISTERED BY NATIONAL BOARD OF CERTIFICATION
IN OCCUPATIONAL THERAPY
Summary of Enforcement Activity
Consumer Complaints—Intake
633
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
633
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
116
RECEIVED
116
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
INSPECTIONS CONDUCTED
N/A
INSPECTION CITATIONS ISSUED
Summary of Enforcement Activity
Investigations
749
OPENED
633
CLOSED
320
PENDING
Number of Days to Complete Intake and
Investigations
373
UP TO 90 DAYS
171
91 TO 180 DAYS
74
181 DAYS TO 1 YEAR
11
1 TO 2 YEARS
4
2 TO 3 YEARS
0
OVER 3 YEARS
100
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
145
ISSUED
145
ISSUED WITH A FINE
11
WITHDRAWN
5
DISMISSED
123
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$30,326
ASSESSED
$0
REDUCED
$29,207
COLLECTED
Criminal/Civil Actions
1
REFERRALS FOR CRIMINAL/CIVIL ACTION
1
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
12
CASES OPENED/INITIATED
15
CASES CLOSED
11
CASES PENDING
CALIFORNIA BOARD OF OCCUPATIONAL THERAPY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
87
Summary of Enforcement Activity
Number of Days to Complete AG Cases
2
1 YEAR
8
1 TO 2 YEARS
2
2 TO 3 YEARS
3
3 TO 4 YEARS
0
OVER 4 YEARS
704
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
5
STATEMENTS OF ISSUES FILED
5
ACCUSATIONS FILED
2
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
1
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
1
LICENSE APPLICATIONS DENIED
2
REVOCATION
1
SURRENDER OF LICENSE
1
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
8
PROBATION ONLY
1
PUBLIC REPRIMAND
2
OTHER DECISIONS
Petition for Modification or Termination of Probation
1
GRANTED
1
DENIED
2
TOTAL
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
1
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
0
REVOCATION
1
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Reinstatement of Revoked License/
Registration/Certification
1
GRANTED
0
DENIED
1
TOTAL
Cost Recovery to DCA
$28,730
ORDERED
$11,140
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$148,798
RESTITUTION ORDERED
$59,519
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
CALIFORNIA BOARD OF OCCUPATIONAL THERAPY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates optometrists.
STAFF:
10 civil service
1 exempt
LICENSES/PERMITS:
11,761
BOARD MEMBERSHIP:
6 licensees
5 public representatives
STRATEGIC PLAN ADOPTED:
January 24, 2014
www.optometry.ca.gov
2013 / 14 ANNUAL REPORT
CALIFORNIA STATE BOARD OF OPTOMETRY
Optometry
MAJOR ACCOMPLISHMENTS
• Celebrated the Board’s centennial, marking 100 years of consumer
protection. This milestone was commemorated by a resolution from
the Honorable Senator Edward Hernandez, O.D., that recognized
the Board for its contributions to protecting the health and safety of
California’s consumers.
• Participated in the Controlled Substance Utilization Review and
Evaluation System (CURES) 2.0 project. Once implemented,
CURES will allow the Board to monitor drug interactions
between optometrists and patients to detect the occurrence of
overprescribing. This project will help ensure California consumers
are better protected against the diversion and resultant abuse of
Schedule II, III, and IV controlled substances.
• Took part in the design and testing in preparation for the second
release of the BreEZe database project. BreEZe will merge the
Board’s existing legacy databases into an easy-to-use online interface
to be utilized by consumers, licensees, and regulatory agencies.
• Gained a full complement of Board members—the rst full Board
since 2009. The added number of Board members cultivates
additional input regarding optometry-related issues, ensuring all
avenues are explored in the interest of consumer protection.
• Adopted the Board’s 2014–2018 Strategic Plan. This plan provides
the Board a strategic blueprint over the next five years to meet its
mission to protect the health and safety of California consumers.
MAJOR NEW LEGISLATION OR REGULATIONS
• On April 1, 2014, a rule-making package pertaining to California
Code of Regulations 1524 became effective. This package provided
licensees with a “retired license” option, allowing them to forgo
paying renewal fees in order to avoid delinquency. In addition, this
package gives licensees the ability to obtain a retired license with
volunteer designation, permitting optometrists to provide optometric
services without compensation at health fairs, vision screenings, and
public service eye programs.
88
89
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
LICENSED OPTOMETRIST
411 354 3,613
BRANCH OFFICE LICENSE
49 32 337
FICTITIOUS NAME PERMIT
165 133 1,232
STATEMENT OF LICENSURE
288 252 404
THERAPEUTIC
PHARMACEUTICAL AGENTS
CERTIFICATION
379 359 N/A
LACRIMAL IRRIGATION AND
DILATION CERTIFICATION
353 350 N/A
GLAUCOMA CERTIFICATION
701 706 N/A
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
LICENSED
OPTOMETRIST
N/A 8,821 N/A
BRANCH OFFICE
LICENSE
N/A 401 N/A
FICTITIOUS NAME
PERMIT
1,388 N/A N/A
STATEMENT OF
LICENSURE
N/A 1,151 N/A
DIAGNOSTIC
PHARMACEUTICAL
AGENTS
CERTIFICATION
8,678 N/A N/A
THERAPEUTIC
PHARMACEUTICAL
AGENTS
CERTIFICATION
7,673 N/A N/A
LACRIMAL
IRRIGATION
AND DILATION
CERTIFICATION
4,239 N/A N/A
GLAUCOMA
CERTIFICATION
3,171 N/A N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
LICENSED
OPTOMETRIST
EVERY 2 YEARS 40–50
BRANCH OFFICE
LICENSE
EVERY YEAR N/A
FICTITIOUS NAME
PERMIT
EVERY YEAR N/A
STATEMENT OF
LICENSURE
EVERY 2 YEARS N/A
Exam
N/A
Summary of Enforcement Activity
Consumer Complaints—Intake
213
RECEIVED
40
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
174
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
25
RECEIVED
26
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Investigations
200
OPENED
251
CLOSED
70
PENDING
CALIFORNIA STATE BOARD OF OPTOMETRY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
90
Summary of Enforcement Activity
Number of Days to Complete Intake and
Investigations
101
UP TO 90 DAYS
85
91 TO 180 DAYS
33
181 DAYS TO 1 YEAR
32
1 TO 2 YEARS
11
2 TO 3 YEARS
0
OVER 3 YEARS
177
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
13
ISSUED
13
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
345
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$59,500
ASSESSED
$20,500
REDUCED
$20,380
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
11
CASES OPENED/INITIATED
16
CASES CLOSED
11
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
6
1 TO 2 YEARS
9
2 TO 3 YEARS
1
3 TO 4 YEARS
0
OVER 4 YEARS
828
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
8
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
1
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
1
LICENSE APPLICATIONS DENIED
2
REVOCATION
3
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
9
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
1
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
CALIFORNIA STATE BOARD OF OPTOMETRY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
91
Summary of Enforcement Activity
Petition for Modification or Termination of Probation
0
GRANTED
2
DENIED
2
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
4
GRANTED
1
DENIED
5
TOTAL
Cost Recovery to DCA
$57,081.25
ORDERED
$40,604.99
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$165.20
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$165.20
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
CALIFORNIA STATE BOARD OF OPTOMETRY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates osteopathic physicians and surgeons.
STAFF:
10.5 civil service
1 exempt
LICENSES:
8,810 (Lic. & Perm.)
BOARD MEMBERSHIP:
5 licensees
4 public representatives
STRATEGIC PLAN ADOPTED:
January 2012
www.ombc.ca.gov
2013 / 14 ANNUAL REPORT
OSTEOPATHIC MEDICAL BOARD OF CALIFORNIA
Osteopathic
MAJOR ACCOMPLISHMENTS
• Approved a Code of Ethics for osteopathic physicians and
surgeons upon recommendation of the Senate Committee on
Business, Professions, and Economic Development and the
Assembly Committee on Business, Professions, and Consumer
Protection during oversight hearings held in 2013. The Code of
Ethics was created to guide osteopathic physicians in making the
best decisions concerning their practice of medicine as well as
their personal behavior and integrity. The code was adapted, in
part, from the American Osteopathic Association’s Code of Ethics
where allowed by the California Business and Professions Code
and the California Code of Regulations.
• Participated on the newly created prescribing task force to
create guidelines for healthcare professionals who routinely
prescribe dangerous drugs. The task force is comprised of board
members, board staff, and licensees from the various affected
healthcare boards. The task force aims to develop guidelines
for prescribing recommendations, dosage, and monitoring of
patients taking opiates.
• Participated in the rst release of the Department of Consumer
Affairs’ BreEZe system that went live in October 2013. Board
staff changed pre-existing work processes to accommodate the
transition from the old licensing and enforcement system to the
new system. Throughout the two-year implementation process,
staff actively participated in system design sessions, user testing,
and provided feedback to project staff. Board staff continue to
make improvements to internal work processes and participate in
DCA-wide working groups.
92
93
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
OSTEOPATHIC PHYSICIANS
AND SURGEONS
641 608 3,290
FICTITIOUS NAME PERMIT
115 115 523
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
OSTEOPATHIC
PHYSICIANS AND
SURGEONS
N/A 8,011* N/A
FICTITIOUS NAME
PERMIT
591 N/A N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH
CYCLE
OSTEOPATHIC
PHYSICIANS AND
SURGEONS
EVERY 2 YEARS 150 HOURS
EVERY 3 YEARS
FICTITIOUS NAME
PERMIT
EVERY YEAR 0
Exams
NATIONAL BOARD OF OSTEOPATHIC EXAMINERS (COMLEX)
*
Includes 838 delinquent status.
Summary of Enforcement Activity
Consumer Complaints—Intake
377
RECEIVED
13
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
349
REFERRED FOR INVESTIGATION
36
PENDING
Conviction/Arrest Notification Complaints
15
RECEIVED
14
CLOSED/REFERRED FOR INVESTIGATION
2
PENDING
Inspections
N/A
Investigations
263
OPENED
366
CLOSED
188
PENDING
Number of Days to Complete Intake and
Investigations
91
UP TO 90 DAYS
103
91 TO 180 DAYS
88
181 DAYS TO 1 YEAR
73
1 TO 2 YEARS
7
2 TO 3 YEARS
4
OVER 3 YEARS
237
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
3
ISSUED
3
ISSUED WITH A FINE
1
WITHDRAWN
0
DISMISSED
373
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
OSTEOPATHIC MEDICAL BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
94
Summary of Enforcement Activity
Total Amount of Fines
$3,250
ASSESSED
$0
REDUCED
$750
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
24
CASES OPENED/INITIATED
27
CASES CLOSED
22
CASES PENDING
Number of Days to Complete AG Cases
8
1 YEAR
9
1 TO 2 YEARS
4
2 TO 3 YEARS
6
3 TO 4 YEARS
0
OVER 4 YEARS
709
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
1
STATEMENTS OF ISSUES FILED
21
ACCUSATIONS FILED
2
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
1
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
1
LICENSE APPLICATIONS DENIED
5
REVOCATION
5
SURRENDER OF LICENSE
1
PROBATION WITH SUSPENSION
2
SUSPENSION ONLY
10
PROBATION ONLY
1
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
1
GRANTED
2
DENIED
3
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$124,225
ORDERED
$64,858
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
N/A
OSTEOPATHIC MEDICAL BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
CALIFORNIA STATE BOARD OF PHARMACY
Pharmacy
Licenses and regulates pharmacies, pharmacists, pharmacist interns and technicians, and
drug wholesalers.
STAFF:
99.7 civil service
1 exempt
LICENSES:
138,744
BOARD MEMBERSHIP:
7 pharmacists
6 public representatives
STRATEGIC PLAN ADOPTED:
April 2012
www.pharmacy.ca.gov
MAJOR ACCOMPLISHMENTS
• Addressed the epidemic of prescription pain medication abuse
by forming a Prescription Drug Abuse Prevention subcommittee.
Partnered with the Office of the Attorney General and U.S. Drug
Enforcement Administration to conduct a number of day-long
joint educational programs for pharmacists; created public service
announcement videos on the danger of unsecured pain medications
in the home; developed a prescription drug abuse prevention
page on the Board’s website with information for teens, college
students, parents, educators, and pharmacists; worked with the
California Department of Justice to register pharmacists in Controlled
Substance Utilization, Review and Evaluation System (CURES),
the State’s prescription drug monitoring program; and created a
corresponding responsibility brochure to educate pharmacists on
their role in preventing prescription drug abuse.
• Implemented new statutory requirements for pharmacies that
perform high-risk sterile compounding, whether they reside in or
ship medication into California. In less than six months and using
only existing resources, inspected and licensed more than 700
new sterile compounding facilities before the July 1, 2014, deadline
for licensure. Additionally, initiated out-of-state inspections of
nonresident sterile compounders. The Board, viewed as a leader in
this subject, attended and provided testimony at a national meeting
on sterile compounding, convened by the Federal Food and Drug
Administration.
• Joined with District Attorney Ofces from San Diego, Riverside, and
Alameda counties to prosecute and fine two pharmacy chains $1.2
million for failing to consult with patients on new prescriptions under
the State’s unfair business practices provisions.
• Adopted as a precedential decision a Board disciplinary action in
full support of a pharmacist’s corresponding responsibility, which
holds that while a prescriber has the responsibility for the proper
prescribing of controlled substances, the pharmacist filling the
prescription has a corresponding responsibility to ensure the
prescription is legal, appropriate for the patient, or not for purposes
of abuse.
95
CONTINUEDCALIFORNIA STATE BOARD OF PHARMACY
• California took an aggressive leadership role in
requiring the pharmaceutical track-and-trace program
for all prescription medication provided to patients in
California, and passed E-pedigree. E-pedigree was
preempted by Federal legislation in late 2014 in favor
of the national system to be built over the next 10
years. E-pedigree had been in the works for 10 years
and requirements would have been effective starting
in 2015. The goal of track-and-trace programs is to
ensure the integrity of the pharmaceutical products
sold in the United States and protect consumers
against counterfeits, adulterated, misbranded, or
outdated drugs. The Board’s law was instrumental in
the enactment of the Federal requirements.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 294, Emmerson (Chapter 565, Statutes of
2013), helps ensure patients receive safe medications
by prohibiting a pharmacy from compounding sterile
drug products for injection, administration into the
eye, or inhalation unless the pharmacy has obtained
a sterile compounding pharmacy license from the
Board. Compounding pharmacies will also be subject
to random, annual inspections by the Board, and
be required to report to the Board any disciplinary
or regulatory action taken against the pharmacy by
another state within 10 days and any recall notice
within 12 hours.
• Assembly Bill 1045, Quirk-Silva (Chapter 302,
Statutes of 2013), requires a pharmacy issuing a
recall notice regarding a sterile compounded drug
to contact the recipient pharmacy, prescriber, or
patient and the Board about the recalled drug within
12 hours if use of or exposure to the recalled drug
may cause serious adverse health consequences
or death, and revokes the license of a nonresident
sterile compounding pharmacy if its license is
canceled, revoked, or suspended for any reason in its
home state.
• SB 493, Hernandez (Chapter 469, Statutes of 2013),
creates an advanced practice pharmacist classification
that will allow pharmacists, with proper training,
to greater assist in serving patients as healthcare
providers. The new law allows pharmacists who
receive training, are in a pharmacy setting, and meet
additional requirements, to administer biological
products that have been ordered by a prescriber;
provide self-administered hormonal contraceptives;
and provide training and education to patients about
drug therapy, disease management and prevention;
nicotine replacement products; non-diagnosis
requiring drugs for travelers going outside of the
United States. Pharmacist can also order and monitor
tests to manage the efficacy and toxicity of drug
therapies; perform physical assessments; order and
interpret medication-related tests; refer patients
to other providers; initiate, adjust, and discontinue
medications under physician protocol or as part of an
integrated system such as an ACO; and participate in
the evaluation and management of health conditions
in collaboration with other providers; to independently
initiate and administer vaccines listed on the routine
immunization; and initiate and administer epinephrine
or diphenhydramine by injection for the treatment of
severe allergic reaction.
• AB 1136, Levine (Chapter 304, Statutes of 2013),
requires a pharmacist to determine that if a drug,
when taken by itself or when combined with alcohol,
may impair a person’s ability to operate a vehicle or
vessel. If so, the pharmacist shall include a written
ancillary label on the prescription container indicating
that the drug may impair a person’s ability to operate
a vehicle or vessel.
• E-pedigree, the Board’s track-and-trace program
2013 / 14 ANNUAL REPORT
96
2013 / 14 ANNUAL REPORT
97
CONTINUED
to maintain the integrity of the prescription drug
supply, was pre-empted in November 2013 when
President Obama signed Public Law 113-54, which
contains provisions for a national tracking system
for prescription medication. California’s E-pedigree
requirements were enacted in 2004 and were to be
in effect on a staggered basis from 2015 to July 2017.
• SB 809, DeSaulnier (Chapter 400, Statutes of 2013),
assesses an annual $6 fee for pharmacists, clinics,
wholesalers, pharmacies, and prescribers licensed
by DCA to pay toward the cost of upgrading and
maintaining CURES (California’s prescription drug
monitoring program). It also establishes the CURES
Fund to provide sufficient revenue to upgrade and
modernize the CURES program, maintain program
operations, establish enforcement capability, and
improve utilization by requiring all practitioners and
pharmacists to enroll in CURES once the program is
capable of accommodating all users.
• AB 1535, Bloom (Chapter 326, Statutes of 2014),
permits pharmacists to furnish the opiate overdose
reversal medicine naloxone hydrochloride upon
request. Previously, naloxone was available only by
prescription from a healthcare provider or from a
handful of naloxone distribution programs throughout
the State.
• SB 1039, Hernandez (Chapter 319, Statutes of 2014),
enables pharmacy technicians to do more under
the direct supervision of a pharmacist. New duties
may include packaging emergency supplies, sealing
emergency containers, performing monthly checks of
drug supplies, and reporting irregularities.
• California Code of Regulations 1707.5(a)(1) — The
Board approved changes to prescription labels that
requires 12-point font be used in the patient-centered
portion of the label that contains only the patient
name, name and strength of the drug, directions
for use, and when entered onto the prescription
document, purpose or condition for which the drug
was prescribed.
• AB 2605, Bonilla (Chapter 507, Statutes of 2014),
establishes regulatory and licensure requirements
for third-party logistics providers, large warehouse
businesses that sometimes ship, store, select, and
distribute prescription medication and devices to
patients and providers.
98
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
PHARMACIST (EXAM
APPLICATIONS)
2,683 N/A N/A
PHARMACIST (INITIAL
LICENSING APPLICATIONS)
1,792 1,839 19,044
INTERN PHARMACIST
2,186 1,913 N/A
PHARMACY TECHNICIAN
8,230 6,841 30,561
PHARMACY
409 350 6,169
HOSPITAL
35 23 481
STERILE COMPOUNDING
669 664 243
CLINIC
102 90 1,123
NONRESIDENT
PHARMACY
149 88 330
LICENSED CORRECTIONAL
FACILITY
1 1 51
HYPODERMIC NEEDLE
AND SYRINGE
16 11 244
NONRESIDENT
WHOLESALER
90 81 621
WHOLESALER
90 545 493
VETERINARY FOOD-
ANIMAL DRUG RETAILER
1 0 21
DESIGNATED
REPRESENTATIVE
536 401 2,664
NONRESIDENT STERILE
COMPOUNDING
15 16 71
CENTRALIZED HOSPITAL
PACKAGING
9 1 N/A
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
PHARMACIST
N/A 43,972 N/A
INTERN PHARMACIST
N/A 6,012 N/A
PHARMACY
TECHNICIAN
N/A 73,568 N/A
PHARMACY
N/A 6,361 N/A
HOSPITAL
N/A 494 N/A
STERILE
COMPOUNDING
N/A 901 N/A
CLINIC
N/A 1,386 N/A
NONRESIDENT
PHARMACY
N/A 516 N/A
LICENSED
CORRECTIONAL
FACILITY
N/A 53 N/A
HYPODERMIC
NEEDLE AND
SYRINGE
N/A 343 N/A
NONRESIDENT
WHOLESALER
N/A 822 N/A
WHOLESALER
N/A 625 N/A
VERTERINARY
FOOD-ANIMAL DRUG
RETAILER
N/A 25 N/A
DESIGNATED
REPRESENTATIVE
N/A 3,576 N/A
NONRESIDENT
STERILE
COMPOUNDING
N/A 88 N/A
CENTRALIZED
HOSPITAL
PACKAGING
N/A 2 N/A
CALIFORNIA STATE BOARD OF PHARMACY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
99
Summary of Licensing Activity
Renewal and Continuing Education
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
PHARMACIST
EVERY 2 YEARS 30
INTERN PHARMACIST
N/A N/A
PHARMACY TECHNICIAN
EVERY 2 YEARS N/A
PHARMACY
EVERY YEAR N/A
HOSPITAL
EVERY YEAR N/A
STERILE COMPOUNDING
EVERY YEAR N/A
CLINIC
EVERY YEAR N/A
NONRESIDENT
PHARMACY
EVERY YEAR NA
LICENSED
CORRECTIONAL FACILITY
EVERY YEAR N/A
HYPODERMIC NEEDLE
AND SYRINGE
EVERY YEAR N/A
NONRESIDENT
WHOLESALER
EVERY YEAR N/A
WHOLESALER
EVERY YEAR N/A
VETERINARY FOOD-
ANIMAL DRUG RETAILER
EVERY YEAR N/A
DESIGNATED
REPRESENTATIVE
EVERY YEAR N/A
NONRESIDENT STERILE
COMPOUNDING
EVERY YEAR N/A
CENTRALIZED HOSPITAL
PACKAGING
EVERY YEAR N/A
Exams
TYPE PASS FAIL TOTAL
CALIFORNIA PRACTICE STANDARDS
AND JURISPRUDENCE EXAMINATION
FOR PHARMACISTS
2,421 470 2,891
NORTH AMERICAN PHARMACIST
LICENSURE EXAMINATION
1,416 158 1,574
Summary of Enforcement Activity
Consumer Complaints—Intake
1,931
RECEIVED
460
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
1,535
REFERRED FOR INVESTIGATION*
206
PENDING
Conviction/Arrest Notification Complaints
1,336
RECEIVED
1,281
CLOSED/REFERRED FOR INVESTIGATION*
37
PENDING
Inspections
1,729
INSPECTIONS CONDUCTED
73
INSPECTION CITATIONS ISSUED**
Investigations
2,745
OPENED
3,168
CLOSED
1,613
PENDING
Number of Days to Complete Intake and
Investigations
722
UP TO 90 DAYS
705
91 TO 180 DAYS
1,149
181 DAYS TO 1 YEAR
466
1 TO 2 YEARS
111
2 TO 3 YEARS
15
OVER 3 YEARS
243
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines***
1,984
ISSUED
1,594
ISSUED WITH A FINE
12
WITHDRAWN
67
DISMISSED
347
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
CALIFORNIA STATE BOARD OF PHARMACY
* Cases closed/referred for investigation may have been received in a prior
fiscal year.
** The Board is not authorized to issue a citation at the time of inspection;
however, an inspection may initiate a formal investigation that results in a
citation or a citation and fine being issued. There were 73 of these during
Fiscal Year 13–14.
*** Seventeen citations were reduced to Letter of Admonishment at Office
Conference.
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
100
Summary of Enforcement Activity
Total Amount of Fines
$13,011,000
ASSESSED
$741,525
REDUCED
$2,265,079
COLLECTED
Criminal/Civil Actions
0
Office of the Attorney General/Disciplinary Actions
378
CASES OPENED/INITIATED
339
CASES CLOSED
627
CASES PENDING
Number of Days to Complete AG Cases
23
1 YEAR
143
1 TO 2 YEARS
104
2 TO 3 YEARS
44
3 TO 4 YEARS
25
OVER 4 YEARS
827
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
59
STATEMENTS OF ISSUES FILED
415
ACCUSATIONS FILED
21
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
19
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
21
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders*
33
LICENSE APPLICATIONS DENIED
167
REVOCATION
52
SURRENDER OF LICENSE
10
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
52
PROBATION ONLY
11
PUBLIC REPRIMAND
1
OTHER DECISIONS
* Cases may include multiple respondents with multiple outcomes.
Summary of Enforcement Activity
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
27
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
14
REVOCATION
3
SURRENDER OF LICENSE
3
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
1
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
1
GRANTED
7
DENIED
9
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
3
GRANTED
0
DENIED
3
TOTAL
Cost Recovery to DCA
$897,072
ORDERED
$482,077
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
N/A
RESTITUTION ORDERED
N/A
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
N/A
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
CALIFORNIA STATE BOARD OF PHARMACY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
PHYSICAL THERAPY BOARD OF CALIFORNIA
Physical Therapy
Licenses and regulates physical therapists and physical therapist assistants.
STAFF:
19.1 civil service
1 exempt
LICENSES AND
CERTIFICATIONS:
34,043
BOARD MEMBERSHIP:
4 licensees
3 public representatives
STRATEGIC PLAN ADOPTED:
2013
www.ptbc.ca.gov
MAJOR ACCOMPLISHMENTS
• Updated the Board’s website to identify what services each Board-
Recognized Continuing Competency Approval Agency provides in order
to assist licensees in meeting continuing competency requirements.
• Created new and updated existing application and licensing forms for
clarity, uniformity, and accessibility.
• Processed a record number of applications for licensure and issued
more licenses this fiscal year than in any prior year.
• Continued the Board’s commitment to be active participants in
the development and design of the BreEZe system. The Board has
completed phase one of a three-phase development plan.
• Obtained approval and funding for three additional positions to address
increased workload in the Consumer Protection Services program and
the Application and Licensing Services program.
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 1000, Wieckowski (Chapter 620, Statutes of 2013),
adds Section 2620.1 to the Business and Professions Code, allowing
patients to access physical therapy services without a diagnosis for 45
calendar days or 12 visits, whichever occurs first. This bill also expands
the types of licensed professionals permitted to work for a professional
corporation; adds physical therapy corporations to the list of corporations
in section 13401.5 of the Corporations Code, identifying who, other
than physical therapists, may be a shareholder, officer, or director of a
physical therapy corporation; and permits a licensed physical therapist
to be a shareholder, officer, or director of a medical corporation and a
podiatric medical corporation.
• Senate Bill 198, Lieu (Chapter 338, Statutes of 2013), revises the
Physical Therapy Practice Act and includes provisions that provide
specific licensure exemptions; specific license renewal exemptions
and waivers; authority for the Board to collect a civil penalty of $1,000
per day after the 15th day that a licensee fails to comply with a request
from the Board for patient records; clarification of specific violations that
constitute unprofessional conduct; and, a requirement for applicants
who were educated outside the United States at a non-accredited
101
CONTINUED
school to demonstrate English proficiency by achieving
a passing score on the Test of English as a Foreign
Language. This bill also extends the Board’s sunset date
to January 1, 2018.
• Effective October 1, 2013, California Code of
Regulations (CCR) section 1398.15 requires physical
therapists to notify their patients that they, as well as
physical therapist assistants, are licensed and regulated
by the Board.
• Effective January 1, 2014, CCR section 1398.6, requires,
among other things, an applicant or licensee to provide
an e-mail address to the Board, if he or she has an
e-mail address. The Board will utilize e-mail addresses
as a means of communication with applicants and
licensees, and to inform applicants and licensees of law
and regulation changes as well as other important Board
information.
PHYSICAL THERAPY BOARD OF CALIFORNIA
• Effective October 1, 2014, CCR section 1399.15
incorporates the fifth edition of the Guidelines for
Issuing Citations and Imposing Discipline, revised
December 2013, (Guidelines) by reference. The fifth
edition of the Guidelines includes new violations and
modifications of the penalties to be consistent and
appropriate to the current practice of physical therapy as
well as includes provisions from the Uniform Standards
Regarding Substance Abusing Healing Arts Licensees
(4/2011) (Uniform Standards), which is also incorporated
by reference in the language of CCR section 1399.15.
2013 / 14 ANNUAL REPORT
102
103
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
PT
1,204 1,192 11,125
PTA
423 354 2,737
FOREIGN APPLICATIONS
385 N/A N/A
EK/EN
3 0 30
PT – Physical therapist
PTA – Physical therapist assistant
EK/EN Kinesiological electromyographer/Electroneuromyographer
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
PT
N/A 27,128 N/A
PTA
N/A 6,820 N/A
EK/EN
N/A 95 N/A
Renewal and Continuing Education
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
PT
EVERY 2 YEARS 30
PTA
EVERY 2 YEARS 30
EK/EN
EVERY 2 YEARS N/A
Exam Results
EXAM TITLE PASS FAIL TOTAL
NATIONAL PT EXAM
659 354 1,013
NATIONAL PTA EXAM
298 176 474
CALIFORNIA LAW
EXAM
1,662 1,102 2,764
TOTALS 2,619 1,632 4,251
Summary of Enforcement Activity
Consumer Complaints—Intake
1,019
RECEIVED
97
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
930
REFERRED FOR INVESTIGATION
4
PENDING
Conviction/Arrest Notification Complaints
289
RECEIVED
296
CLOSED/REFERRED FOR INVESTIGATION
2
PENDING
Inspections
N/A
Investigations
1,216
OPENED
1,285
CLOSED
483
PENDING
Number of Days to Complete Intake and Investigations
864
UP TO 90 DAYS
216
91 TO 180 DAYS
82
181 DAYS TO 1 YEAR
109
1 TO 2 YEARS
10
2 TO 3 YEARS
4
OVER 3 YEARS
118
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
249
ISSUED
247
ISSUED WITH A FINE
10
WITHDRAWN
0
DISMISSED
141
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$53,450
ASSESSED
0
REDUCED
$49,950
COLLECTED
PHYSICAL THERAPY BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
–
104
Summary of Enforcement Activity
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
52
CASES OPENED/INITIATED
38
CASES CLOSED
78
CASES PENDING
Number of Days to Complete AG Cases
3
1 YEAR
16
1 TO 2 YEARS
12
2 TO 3 YEARS
10
3 TO 4 YEARS
0
OVER 4 YEARS
883
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
6
STATEMENTS OF ISSUES FILED
44
ACCUSATIONS FILED
2
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
6
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
4
LICENSE APPLICATIONS DENIED
5
REVOCATION
6
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
14
PROBATION ONLY
10
PUBLIC REPRIMAND
6
OTHER DECISIONS
Petition for Modification or Termination of Probation
2
GRANTED
3
DENIED
5
TOTAL
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
2
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
2
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
1
DENIED
1
TOTAL
Cost Recovery to DCA
$151,013
ORDERED
$78,424
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$950
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
PHYSICAL THERAPY BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
PHYSICIAN ASSISTANT BOARD
Physician Assistants
Licenses and regulates physician assistants.
STAFF:
4 civil service
1 exempt
LICENSES AND PERMITS:
9,482
BOARD MEMBERSHIP:
4 licensees
1 member of the Medical
Board of California
4 public representatives
STRATEGIC PLAN ADOPTED:
February 24, 2014
www.pac.ca.gov
MAJOR ACCOMPLISHMENTS
• Approved the Board’s 2014–2018 Strategic Plan on February 24,
2014. The plan was added to the Board’s website.
• Updated the Board’s “What is a PA?” consumer information
brochure in both English and Spanish. Both brochures are available
on the Board’s website.
• Transitioned to Department of Consumer Affairs’ (DCA’s) BreEZe
licensing and enforcement system in October 2013. Physician
assistant applicants now have the option to submit online
applications for licensure to the Board.
• Created a diversion program fee schedule to better inform
Administrative Law Judges, Deputy Attorney Generals, licensees,
and applicants of typical costs involved in participation in the
Board’s diversion program. This document also informs applicants
and licensees of required initial practice restrictions when initially
entering the program.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 352 (Pavley, Chapter 286, Stats of 2013) amends
Business and Professions Code section 2069 to allow physicians
to delegate medical assistant supervision to physician assistants,
certified nurse practitioners, and certified nurse midwives. An
informational bulletin, “Supervision of Medical Assistants by
Physician Assistants,” was developed so that physician assistants
and supervising physicians may become better informed about
supervision of medical assistants. The Frequently Asked Questions
on the Board’s website was updated to reflect this legislative
change.
• Title 16, California Code of Regulations sections 1399.620, 1399.621,
1399.622, and 1399.623, Sponsored Free Health Care Events,
establishes requirements for healthcare events at which free care
is offered to uninsured and under-insured individuals by volunteer
healthcare providers, including physician assistants, where those
practitioners may include individuals who may be licensed in other
states but not in California.
105
106
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
PHYSICIAN
ASSISTANT
770 775 4,360
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
PHYSICIAN
ASSISTANT
N/A 9,482 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
PHYSICIAN
ASSISTANT
EVERY 2 YEARS 50 HRS. OR NATIONAL
CERTIFICATION
Exam Results
N/A
Summary of Enforcement Activity
Consumer Complaints—Intake
316
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
312
REFERRED FOR INVESTIGATION
10
PENDING
Conviction/Arrest Notification Complaints
46
RECEIVED
43
CLOSED/REFERRED FOR INVESTIGATION
3
PENDING
Inspections
NOT APPLICABLE TO THIS PROGRAM
Investigations
355
OPENED
267
CLOSED
194
PENDING
Number of Days to Complete Intake and Investigations
172
UP TO 90 DAYS
45
91 TO 180 DAYS
27
181 DAYS TO 1 YEAR
19
1 TO 2 YEARS
4
2 TO 3 YEARS
0
OVER 3 YEARS
118
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
19
ISSUED
19
ISSUED WITH A FINE
1
WITHDRAWN
0
DISMISSED
262
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$9,800
ASSESSED
$450
REDUCED
$4,100
COLLECTED
PHYSICIAN ASSISTANT BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
107
Summary of Enforcement Activity
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
1
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
49
CASES OPENED/INITIATED
34
CASES CLOSED
26
CASES PENDING
Number of Days to Complete AG Cases
17
1 YEAR
9
1 TO 2 YEARS
5
2 TO 3 YEARS
3
3 TO 4 YEARS
0
OVER 4 YEARS
526
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
2
STATEMENTS OF ISSUES FILED
19
ACCUSATIONS FILED
3
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
2
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
2
LICENSE APPLICATIONS DENIED
6
REVOCATION
6
SURRENDER OF LICENSE
1
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
15
PROBATION ONLY
1
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
2
DENIED
2
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
1
DENIED
0
TOTAL
Cost Recovery to DCA
$140,555
ORDERED
$46,525
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
1
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
1
REVOCATION
2
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
PHYSICIAN ASSISTANT BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates doctors of podiatric medicine.
STAFF:
4 civil service
1 exempt
LICENSES:
2,288
BOARD MEMBERSHIP:
4 licensees
3 public representatives
STRATEGIC PLAN ADOPTED:
November 16, 2012
www.bpm.ca.gov
2013 / 14 ANNUAL REPORT
CALIFORNIA BOARD OF PODIATRIC MEDICINE
Podiatric Doctors
MAJOR ACCOMPLISHMENTS
• Since implementing the nation’s model Continuing Competency
Program in 1999, the Board has continued to reap consumer
protection benefits as consumer complaints remain at yearly lows
and an additional 9.8 percent decrease in complaint volume year
over last has been achieved for Fiscal Year 2013–2014.
• Successful participation and implementation of Release 1 of the
Department of Consumer Affairs (DCA) BreEZe online database
system for the Board’s licensing and enforcement functions on
October 13, 2013. The Board’s successful adoption and migration
to the new BreEZe system has offered both consumers and
licensees improved data quality, technology, and customer
service and has enhanced the Board’s licensing and enforcement
efficiency.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 809, DeSaulnier (Chapter 400, Statutes of 2013),
requires all licensees to be assessed $6 annually and collected
at the time of renewal in order to cover the operation and
maintenance of the Controlled Substance Utilization Review and
Evaluation System (CURES). The amount of $12 per renewal
cycle has been successfully added to the Board’s renewal fee
effective April 1, 2014.
• SB 304, Lieu (Chapter 515, Statutes 2013), requires all peace
officers, field office medical consultants, and their support
positions to be transferred from the Medical Board of California
(MBC) to the Health Quality Investigation Unit (HQIU) within
the DCA Division of Investigation no later than July 1, 2014. The
transition has successfully taken place and the move has not
affected the progress of investigations handled for the Board.
108
109
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
PERMANENT DOCTOR OF
PODIATRIC MEDICINE
60 77 1,027
FEE-EXEMPT LICENSE
3 2 124
RESIDENT STATUS LICENSE
51 47 75
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
PERMANENT DOCTOR
OF PODIATRIC
MEDICINE
N/A 1,682 N/A
FEE-EXEMPT LICENSE
N/A 216 N/A
RESIDENT STATUS
LICENSE
N/A 122 N/A
Renewal and Continuing Education(CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
PERMANENT DOCTOR
OF PODIATRIC
MEDICINE
EVERY 2 YEARS 50
FEE-EXEMPT LICENSE
EVERY 2 YEARS *50 UNLESS
WAIVED
RESIDENT STATUS
LICENSE
** N/A N/A
Exam Results
***
* Retired/disabled: CE units not required.
** Yearly extension based on resident program approval.
*** See Section 139 report, page 172.
Summary of Enforcement Activity
Consumer Complaints—Intake
110
RECEIVED
2
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
108
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
13
RECEIVED
13
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
NOT APPLICABLE TO THIS PROGRAM
Investigations
123
OPENED
86
CLOSED
92
PENDING
Number of Days to Complete Intake and Investigations
40
UP TO 90 DAYS
19
91 TO 180 DAYS
15
181 DAYS TO 1 YEAR
8
1 TO 2 YEARS
4
2 TO 3 YEARS
0
OVER 3 YEARS
177
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
5
ISSUED
5
ISSUED WITH A FINE
2
WITHDRAWN
1
DISMISSED
612
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$12,500
ASSESSED
$7,500
REDUCED
$300
COLLECTED
CALIFORNIA BOARD OF PODIATRIC MEDICINE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
110
Summary of Enforcement Activity
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
10
CASES OPENED/INITIATED
6
CASES CLOSED
7
CASES PENDING
Number of Days to Complete AG Cases
2
1 YEAR
2
1 TO 2 YEARS
1
2 TO 3 YEARS
0
3 TO 4 YEARS
1
OVER 4 YEARS
690
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
7
ACCUSATIONS FILED
1
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
1
REVOCATION
1
SURRENDER OF LICENSE
2
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
2
PROBATION ONLY
0
PUBLIC REPRIMAND
1
OTHER DECISIONS
Petition for Modification or Termination of Probation
2
GRANTED
0
DENIED
2
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$35,714
ORDERED
$33,618
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
CALIFORNIA BOARD OF PODIATRIC MEDICINE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
BUREAU FOR PRIVATE POSTSECONDARY EDUCATION
Postsecondary Education
Oversees and regulates private postsecondary educational institutions located
in California.
STAFF:
75 civil service
1 exempt
EDUCATIONAL
INSTITUTIONS APPROVED:
1,101
BUREAU ADVISORY
COMMITTEE:
10 professionals
representing educational
institutions, students,
employers, or consumers
2 public representatives
STRATEGIC PLAN ADOPTED:
2012
www.bppe.ca.gov
MAJOR ACCOMPLISHMENTS
• Attended four major outreach events to educate California students
on what to look for when choosing a private postsecondary college.
• Developed and unveiled workshops designed to assist private
postsecondary institutions with the licensing application process and
compliance inspection process.
• Processed 707 applications for approval to operate an institution and
denied 109 applications for failing to meet statutory and regulatory
requirements.
• Conducted 291 compliance inspections, issued 124 notices to
comply, and referred 87 cases for investigation and enforcement.
Closed 522 investigations.
• Between January 1, 2014, and June 30, 2014, the Compliance Unit
completed 213 announced compliance inspections for institutions
with approval by means of accreditation. The inspections of these
institutions provide them the ability to remain eligible for Title IV
funding under State authorization requirements.
• Processed 312 Student Tuition Recover Fund claims and refunded
$1,933,493.29 to compensate those students who suffered a loss
because their school closed before they completed their education.
111
112
BUREAU FOR PRIVATE POSTSECONDARY EDUCATION
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Licensing Activity Summary of Enforcement Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED DENIED
NON-ACCREDITED
90 35 14
ACCREDITED INSTITUTION
93 63 5
VERIFICATION OF EXEMPTION
210 128 58
RENEWAL
167 117 16
SUBSTANTIVE CHANGES
407 364 16
Inspections
291
INSPECTIONS CONDUCTED
124
INSPECTIONS NOTICE TO COMPLY ISSUED
87
REFERRALS TO INVESTIGATIONS & DISCIPLINE
16
NOTICE OF DISAGREEMENT
Investigations
772
OPENED
522
CLOSED
949
PENDING
Licensing Population by Type
TYPE MAIN BRANCH SATELLITES
FULL APPROVAL
1,101 396 519
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
NON-ACCREDITED
EVERY 5 YEARS N/A
ACCREDITED
INSTITUTION
VARIABLE N/A
VERIFICATION OF
EXEMPTION
NONE N/A
Number of Days to Complete Intake and Investigations
191
UP TO 90 DAYS
99
91 TO 180 DAYS
94
181 DAYS TO 1 YEAR
107
1 TO 2 YEARS
26
2 TO 3 YEARS
5
OVER 3 YEARS
249
AVERAGE NUMBER OF DAYS TO COMPLETE AN
INVESTIGATION
Exams
N/A
Summary of Enforcement Activity
Consumer Complaints—Intake
772
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
1,014
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
0
RECEIVED
0
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Citations and Fines
14
ISSUED
14
ISSUED WITH A FINE
2
WITHDRAWN
0
DISMISSED
822
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Total Amount of Fines
$296,068
ASSESSED
$0
REDUCED
$10,000
COLLECTED
Criminal/Civil Actions
3
REFERRALS FOR CRIMINAL/CIVIL ACTION
2
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
113
BUREAU FOR PRIVATE POSTSECONDARY EDUCATION
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Summary of Enforcement Activity
Office of the Attorney General/Disciplinary Actions
29
CASES OPENED/INITIATED
15
CASES CLOSED
32
CASES PENDING
Number of Days to Complete AG Cases
1
1 YEAR
2
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
544
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
12
STATEMENTS OF ISSUES FILED
0
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
7
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
1
ACCUSATIONS WITHDRAWN/DISMISSED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Administrative Outcomes/Final Orders
2
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
1
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
0
TOTAL NUMBER FILED
Cost Recovery to DCA
$139,266.88
ORDERED
$0
COLLECTED
Student Tuition Recovery Fund (STRF)
8
2011 CARRY-OVER CLAIMS
203
CLAIMS RECEIVED
263
CLAIMS PAID
49
CLAIMS DENIED/INELIGIBLE
101
2012 CARRY-OVER CLAIMS
Consumer Restitution (STRF)
$0
RESTITUTION ORDERED
$1,933,493.29
AMOUNT REFUNDED TO STUDENTS
$0
REWORK AT NO CHARGE
$5,792
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Licenses and regulates engineers, land surveyors, geologists, and geophysicists.
STAFF:
42 civil service
1 exempt
LICENSES:
104,947
BOARD MEMBERSHIP:
7 professionals
8 public representatives
STRATEGIC PLAN ADOPTED:
May 12, 2011
www.bpelsg.ca.gov
2013 / 14 ANNUAL REPORT
BOARD FOR PROFESSIONAL ENGINEERS, LAND SURVEYORS, AND GEOLOGISTS
BPELSG
MAJOR ACCOMPLISHMENTS
• Established a 1.0 Senior Registrar position to serve as a Senior
Registrar for the Geology and Geophysicists Program. The Senior
Registrar will provide consistent technical expert advice and direction
related to examination application evaluation, exam development,
preliminary enforcement case review, and technical input on
legislative/regulatory review when needed. The position was
approved for Fiscal Year 2013–2014 by the Department of Finance.
• Reduced the aging of open investigations over 1 year old from 108
cases to nine cases.
• Changed the administration of the Fundamentals of Engineering
exam and the Fundamentals of Surveying to year-round. This change
simplifies the process for the applicant by making examinations
more convenient, thereby encouraging licensure.
MAJOR NEW LEGISLATION OR REGULATIONS
• Sponsored Senate Bill 152, Roth (Chapter 178, Statutes of 2013),
which repealed Business and Professions Code sections 6760, 7848,
and 7848.1, to eliminate the issuing of temporary authorizations
for out-of-state licensees to practice in any branch of engineering,
geology, and geophysics in California.
• Supported SB 822, Lieu (Chapter 319, Statutes of 2013), which
created a retired license for geologists and geophysicists. The
Geologist and Geophysicist Act (Business and Professions Code
sections 7800–7887) did not allow for a retired license status for
professional geologists or geophysicists. Previously, if a professional
geologists or geophysicist retired from his or her profession, they
had one of two options: They could stop paying their renewal fees,
which would cause their license to go into a delinquent status after
the license expiration date and five years later is canceled, or the
other option would be for the individual to continue to pay their
renewal fees every two years to keep their license in an active status
even though they are retired from the profession.
114
115
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
AG-AGRICULTURAL
2 1 35
CH-CHEMICAL
102 55 387
CE-CIVIL
5,913 1,425 10,273
CONS-CONSULTING
N/A N/A N/A
CS-CONTROL SYSTEM
37 18 154
CR-CORROSION
N/A N/A 39
E-ELECTRICAL
898 408 2,208
FP-FIRE PROTECTION
61 30 209
GE-GEOTECHNICAL
141 45 249
I-INDUSTRIAL
6 1 47
LS-LAND SURVEYOR
540 90 395
MF-MANUFACTURING
N/A N/A 73
ME-MECHANICAL
957 361 3,606
MT-METALLURIGICAL
9 3 44
NU-NUCLEAR
2 0 78
PT-PETROLEUM
11 3 73
PHOTO-PHOTO
SURVEYOR
N/A N/A 0
QU-QUALITY
N/A N/A 68
SF-SAFETY
N/A N/A 80
SE-STRUCTURAL
450 146 739
TR-TRAFFIC
115 33 476
PG-PROFESSIONAL
GEOLOGIST
249 102 2,320
PROFESSIONAL
GEOPHYSICIST
8 5 69
CERTIFIED ENGINEERING
GEOLOGIST
38 10 719
CERTIFIED
HYDROGEOLOGIST
22 11 411
ENGINEER IN TRAINING
2,884 3,388 N/A
GEOLOGIST IN TRAINING
119 75 N/A
LAND SURVEYOR IN
TRAINING
46 70 N/A
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
AG-AGRICULTURAL
N/A 148 N/A
CH-CHEMICAL
N/A 1,970 N/A
CE-CIVIL
N/A 54,111 N/A
CONS-CONSULTING
N/A 4 N/A
CS-CONTROL
SYSTEM
N/A 1,100 N/A
CR-CORROSION
N/A 57 N/A
E-ELECTRICAL
N/A 9,636 N/A
FP-FIRE
PROTECTION
N/A 755 N/A
GE-GEOTECHNICAL
N/A 1,382 N/A
I-INDUSTRIAL
N/A 367 N/A
LS-LAND
SURVEYOR
N/A 4,226 N/A
MF-
MANUFACTURING
N/A 121 N/A
ME-MECHANICAL
N/A 14,970 N/A
MT-METALLURIGICAL
N/A 224 N/A
NU-NUCLEAR
N/A 439 N/A
PT-PETROLEUM
N/A 350 N/A
PHOTO-PHOTO
SURVEYOR
N/A 2 N/A
QU-QUALITY
N/A 134 N/A
SF-SAFETY
N/A 143 N/A
SE-STRUCTURAL
N/A 3,826 N/A
TR-TRAFFIC
N/A 1,474 N/A
PG-PROFESSIONAL
GEOLOGIST
N/A 5,056 N/A
PROFESSIONAL
GEOPHYSICIST
N/A 158 N/A
CERTIFIED
ENGINEERING
GEOLOGIST
N/A 1,561 N/A
CERTIFIED
HYDROGEOLOGIST
N/A 917 N/A
ENGINEER IN
TRAINING
34,309 N/A N/A
GEOLOGIST IN
TRAINING
227 N/A N/A
LAND SURVEYOR
IN TRAINING
1,964 N/A N/A
BOARD FOR PROFESSIONAL ENGINEERS, LAND SURVEYORS, AND GEOLOGISTS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
116
Summary of Licensing Activity
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE
HOURS REQUIRED
EACH CYCLE
AG-AGRICULTURAL
EVERY 2 YEARS 0
CH-CHEMICAL
EVERY 2 YEARS 0
CE-CIVIL
EVERY 2 YEARS 0
CONS-CONSULTING
EVERY 2 YEARS 0
CS-CONTROL SYSTEM
EVERY 2 YEARS 0
CR-CORROSION
EVERY 2 YEARS 0
E-ELECTRICAL
EVERY 2 YEARS 0
FP-FIRE PREVENTION
EVERY 2 YEARS 0
GE-GEOTECHNICAL
EVERY 2 YEARS 0
I-INDUSTRIAL
EVERY 2 YEARS 0
LS-LAND SURVEYOR
EVERY 2 YEARS 0
MF-MANUFACTURING
EVERY 2 YEARS 0
ME-MECHANICAL
EVERY 2 YEARS 0
MT-METALLURIGICAL
EVERY 2 YEARS 0
NU-NUCLEAR
EVERY 2 YEARS 0
PT-PETROLEUM
EVERY 2 YEARS 0
PHOTO-PHOTO SURVEYOR
EVERY 2 YEARS 0
QU-QUALITY
EVERY 2 YEARS 0
SF-SAFETY
EVERY 2 YEARS 0
SE-STRUCTURAL
EVERY 2 YEARS 0
TR-TRAFFIC
EVERY 2 YEARS 0
PG-PROFESSIONAL GEOLOGIST
EVERY 2 YEARS 0
PROFESSIONAL
GEOPHYSICIST
EVERY 2 YEARS 0
CERTIFIED ENGINEERING
GEOLOGIST
EVERY 2 YEARS 0
CERTIFIED HYDROGEOLOGIST
EVERY 2 YEARS 0
ENGINEER IN TRAINING
VALID UNTIL
PE ISSUED
0
GEOLOGIST IN TRAINING
VALID UNTIL
PGE ISSUED
0
LAND SURVEYOR IN
TRAINING
VALID UNTIL
LS ISSUED
0
Exams
PASS FAIL TOTAL
8,715* 8,697* 17,412*
Summary of Enforcement Activity
PROFESSIONAL ENGINEERS AND
LAND SURVEYORS
Consumer Complaints—Intake
319
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
319
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
N/A
RECEIVED
N/A
CLOSED/REFERRED FOR INVESTIGATION
N/A
PENDING
Inspections
N/A
Investigations
319
OPENED
394
CLOSED
217
PENDING
Citations and Fines
74
ISSUED
74
ISSUED WITH A FINE
1
WITHDRAWN
8
DISMISSED
557
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$194,450
ASSESSED
N/A
REDUCED
$71,100
COLLECTED
Criminal/Civil Actions
7
REFERRALS FOR CRIMINAL/CIVIL ACTION
4
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
BOARD FOR PROFESSIONAL ENGINEERS, LAND SURVEYORS, AND GEOLOGISTS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
*Amended October 1, 2014.
117
Summary of Enforcement Activity
PROFESSIONAL ENGINEERS AND
LAND SURVEYORS
Office of the Attorney General/Disciplinary Actions
39
CASES OPENED/INITIATED
34
CASES CLOSED
69
CASES PENDING
Number of Days to Complete AG Cases
2
1 YEAR
5
1 TO 2 YEARS
3
2 TO 3 YEARS
8
3 TO 4 YEARS
16
OVER 4 YEARS
1,482
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
1
STATEMENTS OF ISSUES FILED
29
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
1
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
3
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
2
LICENSE APPLICATIONS DENIED
6
REVOCATION
5
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
18
PROBATION ONLY
4
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
2
TOTAL NUMBER FILED
Petition for Modification or Termination of Probation
1
GRANTED
0
DENIED
1
TOTAL
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
1
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
1
DENIED
0
TOTAL
Cost Recovery to DCA
$137,005
ORDERED
$6,857
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$17,000
RESTITUTION ORDERED
N/A
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$17,000
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Summary of Enforcement Activity
GEOLOGISTS
Consumer Complaints—Intake
26
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
26
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
N/A
RECEIVED
N/A
CLOSED/REFERRED FOR INVESTIGATION
N/A
PENDING
BOARD FOR PROFESSIONAL ENGINEERS, LAND SURVEYORS, AND GEOLOGISTS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
118
Summary of Enforcement Activity
GEOLOGISTS
Inspections
N/A
Investigations
26
OPENED
34
CLOSED
28
PENDING
Citations and Fines
10
ISSUED
10
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
933
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Total Amount of Fines
$7,000
ASSESSED
N/A
REDUCED
$7,000
COLLECTED
Office of the Attorney General/Disciplinary Actions
3
CASES OPENED/INITIATED
2
CASES CLOSED
6
CASES PENDING
Number of Days to Complete AG Cases
1
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
1
OVER 4 YEARS
2,047
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
4
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes Final Orders
0
LICENSE APPLICATIONS DENIED
1
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
1
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$11,008
ORDERED
0
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
0
RESTITUTION ORDERED
N/A
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
BOARD FOR PROFESSIONAL ENGINEERS, LAND SURVEYORS, AND GEOLOGISTS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
PROFESSIONAL FIDUCIARIES BUREAU
Fiduciaries
Licenses and regulates professional fiduciaries.
STAFF:
1.0 civil service
0.7 exempt
LICENSES:
780
ADVISORY COMMITTEE
MEMBERSHIP:
3 licensees
4 public representatives
STRATEGIC PLAN ADOPTED:
November 19, 2013
www.fiduciary.ca.gov
MAJOR ACCOMPLISHMENTS
• New Bureau Chief conrmed in May of 2014.
• Drafted and adopted a 2014–2016 Strategic Plan.
• Filled all seats on the Advisory Committee for the rst time since
inception of the Bureau.
• Created Facebook and Twitter accounts to extend Bureau’s outreach
onto social media platforms.
• Made consumer and licensee brochures available in Spanish and
other languages via Google Translator on the Bureau’s website.
• Performed the Bureau’s rst annual continuing education audit on a
sample population of the total licensee base.
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 1588, Atkins (Chapter 742, Statutes of 2012), allows
a licensee to have the biennial license renewal fee and continuing
education requirements waived if he or she is called to active duty as
a member of the California National Guard or the U.S. Armed Forces.
• AB 1904, Block (Chapter 399, Statutes of 2012), requires boards to
expedite the licensure process for an applicant who holds a license
in the same profession or vocation in another jurisdiction and is
married to, or in a legal union with, an active duty member of the
U.S. Armed Forces who is stationed in California.
• AB 1057, Medina (Chapter 693, Statutes of 2013), requires, after
January 1, 2015, all licensing programs within the Department of
Consumer Affairs (DCA) to ensure all applications for licensure ask
whether the applicant is serving in, or has previously served in, the
military.
• AB 381, Chau (Chapter 99, Statutes of 2013), extends double-
damage provisions to an attorney-in-fact who misappropriates
property through undue influence, in bad faith, or through acts
of financial elder abuse, and specifically allows a court to award
attorneys’ fees and costs in addition to double damages.
119
CONTINUEDCONTINUED
PROFESSIONAL FIDUCIARIES BUREAU
• AB 937, Wieckowski (Chapter 127, Statutes of
2013), provides that a conservator’s control of a
conservatee shall not extend to personal rights
retained by the conservatee, such as the right to
receive visitors, telephone calls, and personal mail,
unless limited by court order. (Probate Code section
2351)
• AB 1339, Maienschein (Chapter 248, Statutes of
2013), requires a court-appointed conservator, or
proposed conservator, to disclose their total fees
or compensation at the time a petition to appoint
a conservator is filed. This bill would also allow for
periodic payments from the estate to the conservator
but only after a fee schedule or statement of
compensation has been properly filed. (Probate Code
section 2643.1)
2013 / 14 ANNUAL REPORT
120
121
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
PROFESSIONAL
FIDUCIARY
102 72 527
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
PROFESSIONAL
FIDUCIARY
N/A 780 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY
OF RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
PROFESSIONAL FIDUCIARY
EVERY YEAR 15
Exams
PASS FAIL TOTAL
142 81 223
Summary of Enforcement Activity
Consumer Complaints—Intake
103
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
103
REFERRED FOR INVESTIGATION
0
PENDING
Conviction/Arrest Notification Complaints
2
RECEIVED
2
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Investigations
103
OPENED
95
CLOSED
35
PENDING
Summary of Enforcement Activity
Number of Days to Complete Intake and Investigations
57
UP TO 90 DAYS
24
91 TO 180 DAYS
10
181 DAYS TO 1 YEAR
4
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
93
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
5
ISSUED
5
ISSUED WITH A FINE
1
WITHDRAWN
0
DISMISSED
84
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$4,500
ASSESSED
$0
REDUCED
$500
COLLECTED
Criminal/Civil Actions
1
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
3
CASES OPENED/INITIATED
0
CASES CLOSED
6
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
0
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
PROFESSIONAL FIDUCIARIES BUREAU
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
122
Summary of Enforcement Activity
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
2
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
1
PROBATION ONLY
1
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$0
ORDERED
$0
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
PROFESSIONAL FIDUCIARIES BUREAU
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
CALIFORNIA BOARD OF PSYCHOLOGY
Psychology
Licenses and regulates psychologists, registered psychologists, and
psychological assistants.
STAFF:
20.3 civil service
1 exempt
LICENSES:
22,336
BOARD MEMBERSHIP:
5 licensees
4 public representatives
STRATEGIC PLAN ADOPTED:
May 16, 2014
www.psychology.ca.gov
MAJOR ACCOMPLISHMENTS
• Implementation of the BreEZe system.
• Reduced processing time frames from 16 weeks to less than a week
for all license types.
• Continue to meet the Board’s Performance Measure target dates.
• Added probationary documents to the Board’s website for easier
access and transparency.
• Began utilizing social media platforms Twitter and Facebook to reach
licensees and consumers.
• Created a more user-friendly website: www.psychology.ca.gov.
• Increased advocacy by attending legislative stakeholder meetings,
testifying on bills in committee, and sending support and opposition
letters to authors, legislative committees, and the Governor.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 127, Gaines (Chapter 753, Statutes of 2013), requires
a psychotherapist to notify local law enforcement within 24 hours
when a person or a person’s family member communicates to the
therapist a serious threat of physical violence against a reasonably
identifiable victim or victims.
• SB 666, Steinberg (Chapter 577, Statutes of 2013), provides for the
suspension or revocation of an employer’s business license for
retaliation based on citizenship/immigration status.
123
124
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
PSYCHOLOGIST
1,412 636 9,778
REGISTERED
PSYCHOLOGIST
169 120 0
PSYCHOLOGICAL
ASSISTANT
1,017 807 1,634
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
PSYCHOLOGIST
0 20,183 0
REGISTERED
PSYCHOLOGIST
0 321 0
PSYCHOLOGICAL
ASSISTANT
0 1,832 0
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
PSYCHOLOGIST
EVERY 2 YEARS 36
REGISTERED
PSYCHOLOGIST
NONRENEWABLE 0
PSYCHOLOGICAL
ASSISTANT
EVERY YEAR 0
Exam Results
EXAM TITLE PASS FAIL TOTAL
EPPP
840 526 1,366
CPSE
726 347 1,073
CPLEE
55 34 89
TOTAL 1,621 907 2,528
Summary of Enforcement Activity
Consumer Complaints—Intake
724
RECEIVED
62
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
624
REFERRED FOR INVESTIGATION
38
PENDING
Conviction/Arrest Notification Complaints
52
RECEIVED
50
CLOSED/REFERRED FOR INVESTIGATION
2
PENDING
Inspections
0
Investigations
624
OPENED
564
CLOSED
131
PENDING
Number of Days to Complete Intake and Investigations
497
UP TO 90 DAYS
58
91 TO 180 DAYS
4
181 DAYS TO 1 YEAR
3
1 TO 2 YEARS
2
2 TO 3 YEARS
0
OVER 3 YEARS
44
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
4
ISSUED
4
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
307
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$5,500
ASSESSED
$2,000
REDUCED
$925
COLLECTED
CALIFORNIA BOARD OF PSYCHOLOGY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
125
Summary of Enforcement Activity
Criminal/Civil Actions
1
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
39
CASES OPENED/INITIATED
31
CASES CLOSED
44
CASES PENDING
Number of Days to Complete AG Cases
5
1 YEAR
13
1 TO 2 YEARS
6
2 TO 3 YEARS
4
3 TO 4 YEARS
3
OVER 4 YEARS
868
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
4
STATEMENTS OF ISSUES FILED
27
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
2
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
3
LICENSE APPLICATIONS DENIED
4
REVOCATION
10
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
11
PROBATION ONLY
2
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
2
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
0
Petition for Modification or Termination of Probation
1
GRANTED
0
DENIED
1
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$172,404
ORDERED
$71,411.21
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
CALIFORNIA BOARD OF PSYCHOLOGY
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates mortgage loan originators, real estate brokers and salespersons,
and offerings of subdivided lands in California.
STAFF:
328 civil service
3 exempt
LICENSES:
402,397
ADVISORY COMMITTEE
MEMBERSHIP
N/A licensees
N/A public representatives
STRATEGIC PLAN ADOPTED:
2011–Five year plan
www.bre.ca.gov
2013 / 14 ANNUAL REPORT
BUREAU OF REAL ESTATE
Real Estate
MAJOR ACCOMPLISHMENTS
• Paid a record $4.2 million to victims of real estate fraud via the
Consumer Recovery Account (CRA), which has paid out more than
$51 million since its inception.
• Adopted regulations that allow CalBRE to fully implement its citation
and fine program. The newly adopted regulations enhance CalBRE’s
consumer protection capabilities with authority to issue citations for
violations of the Real Estate Law with fines up to $2,500.
• Implemented an online complaint ling program for consumers.
• Launched a searchable public report online database that gives
consumers and industry the ability to access public reports.
• Provided current and relevant consumer information to ensure
consumers have the information needed to avoid fraud and make
informed choices in real estate transactions. New materials
published in Fiscal Year 2013–14 include the Residential Subdivision
Buyer’s Guide and Top Ten Tips for Non-English Speakers to Avoid
(I) Becoming a Victim of Real Estate, Home Loan, and Rental Fraud,
and, (II) Scams in General.
• Opened an electronic exam center in Sacramento, which brings the
total of testing centers to five. Examinees who pass the exam and
who have met the other criteria for licensure are issued their license
identification number at the exam center and they may immediately
begin engaging in licensed activity.
• Implemented a new exam scheduling system that allows candidates
to schedule an exam online up to 6 a.m. on the day of an exam at
any of the five exam locations that have space available.
• Provided industry with current and relevant information to ensure
licensees have the tools to serve consumers and stay compliant.
Posted a narrated PowerPoint presentation detailing the real estate
broker requirements for maintaining a trust account, and published
A Guide to Understanding Residential Subdivisions in California, and
Opening a Real Estate Broker Trust Account.
126
2013 / 14 ANNUAL REPORT
127
CONTINUED
• Conducted 656 audits of real estate brokers. Of the
656 audits, 209 audits revealed trust fund shortages
with shortages totaling more than $8.5 million.
Nearly $3.9 million of the trust fund shortages were
cured as a result of the audits.
• Partnered with the State Bar to host periodic
meetings to explore greater collaboration among
regulatory agencies. The meetings have resulted
in actions that will establish broader and more
formalized communications and greater collaboration
among consumer protection agencies.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 269, Hill (Chapter 436, Statutes of 2013),
grants consumers of prepaid rental listing services
access to the CRA, requires licensees to disclose
their license number and provide a written disclosure
to consumers, and gives CalBRE the authority
to disconnect phone lines utilized by unlicensed
persons.
• SB 676, Block (Chapter 349, Statutes of 2013),
clarifies that willful destruction or falsification of
records required to be maintained by a licensee of
CalBRE is grounds for disciplinary action.
• Adopted regulations relating to citations and nes.
Recent legislation granted this level of disciplinary
power to more efficiently handle low-level violations
by licensees; citations and fines may also be used
to discipline unlicensed real estate practices. The
adopted regulations streamline the appeal process
for cited licensees who seek to challenge a citation
or the amount of a fine, resulting in savings for both
the licensee and CalBRE.
128
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
BROKER LICENSE
5,956 5,301 30,024
SALESPERSON LICENSE
21,608 17,663 54,537
PREPAID RENTAL
LISTING SERVICE (PRLS)
0 0 8
MORTGAGE LICENSE
ORIGINATION (MLO)
ENDORSEMENTS
N/A N/A 22,045
PUBLIC REPORT
ORIGINALS
2,794 2,396 N/A
PUBLIC REPORT AMEND/
RENEWALS
516 508 N/A
PUBLIC REPORT
CONDITIONALS
1,972 1,787 N/A
PUBLIC REPORT
PRELIMINARIES
784 789 N/A
PUBLIC REPORT
INTERIMS
130 128 N/A
PUBLIC REPORT OUT OF
STATE
76 81 N/A
PUBLIC REPORT
TIMESHARES
367 299 N/A
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
BROKER LICENSE
N/A 138,121 N/A
SALESPERSON
LICENSE
N/A 264,816 N/A
PRLS
N/A 15 N/A
MLO
ENDORSEMENTS
N/A 24,741 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
BROKER LICENSE
EVERY 4 YEARS 45
SALESPERSON
LICENSE
EVERY 4 YEARS 45
PRLS
EVERY YEAR 8
Exams
PASS FAIL TOTAL
21,124 22,742 43,866
Summary of Enforcement Activity
Consumer Complaints—Intake
6,225
RECEIVED
435
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
2,290
REFERRED FOR INVESTIGATION
4,666
PENDING
Conviction/Arrest Notification Complaints
2,022
RECEIVED
1,771
CLOSED/REFERRED FOR INVESTIGATION
1,127
PENDING
Audits
656
AUDITS CONDUCTED
204
REFERRED TO ENFORCEMENT
Investigations
5,622
OPENED
4,312
CLOSED
1,809
PENDING
BUREAU OF REAL ESTATE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
129
Summary of Enforcement Activity
Number of Days to Complete Intake and Investigations
N/A
UP TO 90 DAYS
N/A
91 TO 180 DAYS
N/A
181 DAYS TO 1 YEAR
N/A
1 YEAR
N/A
1 TO 2 YEARS
N/A
2 TO 3 YEARS
N/A
OVER 3 YEARS
275.13
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Citations and Fines
116
ISSUED
116
ISSUED WITH A FINE
2
WITHDRAWN
0
DISMISSED
N/A
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of FInes
$235,800
ASSESSED
$0
REDUCED
$228,132
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
CalBRE Legal Cases
1,257
REFERRALS FOR CRIMINAL/CIVIL ACTION
746
CASES CLOSED
1,042
CASES PENDING
Number of Days to Complete Legal Cases
N/A
1 YEAR
N/A
1 TO 2 YEARS
N/A
2 TO 3 YEARS
N/A
3 TO 4 YEARS
N/A
OVER 4 YEARS
203.52
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
209
STATEMENTS OF ISSUES FILED
687
ACCUSATIONS FILED
182
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
33
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
129
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
71
LICENSE APPLICATIONS DENIED
649
REVOCATION
117
SURRENDER OF LICENSE
N/A
PROBATION WITH SUSPENSION
182
SUSPENSION ONLY
177
RESTRICTED
15
PUBLIC REPROVAL
108
DESIST AND REFRAIN ORDERS
Petition for Modification or Termination of Probation
N/A
GRANTED
N/A
DENIED
N/A
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
91
GRANTED
N/A
DENIED
N/A
TOTAL
Consumer Recovery Account
152
CLAIMS FILED
104
CLAIMS PAID
$4,287,000
AMOUNT PAID
BUREAU OF REAL ESTATE
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates real estate appraisers and registered appraisal management
companies.
STAFF:
34 civil service
1 exempt
LICENSES:
11,738
APPRAISAL MANAGEMENT
COMPANY REGISTRATIONS:
275
STRATEGIC PLAN ADOPTED:
July 28, 2014
OUTREACH:
12 events
www.brea.ca.gov
2013 / 14 ANNUAL REPORT
BUREAU OF REAL ESTATE APPRAISERS
Real Estate Appraisers
MAJOR ACCOMPLISHMENTS
• Further implementation and enhancement of the customized
Web-based Enterprise Information System known as the Real
Estate Appraiser Licensing and Enforcement system yielded new
efficiencies and services, including online license renewal and
temporary practice permits, automated education verification,
and real-time reporting between the California Appraisers License
Registry and the Federal Appraisal Subcommittee Registry.
• Attended and made presentations at the Association of Appraiser
Regulatory Officials conference in San Francisco. In addition, the
Bureau Chief was appointed to the ASC Advisory Committee
to participate in making recommendations to the Appraisal
Subcommittee (ASC) on the upcoming rule-making process as
mandated by the Dodd-Frank legislation.
• The California Appraiser newsletter was reintroduced and
the Bureau’s website was redesigned and includes user-
friendly mobile access. Both of these tools allow for increased
communication and access to information by Bureau
stakeholders.
MAJOR NEW LEGISLATION OR REGULATIONS
• Became the Bureau of Real Estate Appraisers within the
Department of Consumer Affairs on July 1, 2013, as part of the
Governor’s Reorganization Plan.
• Adoption of regulations regarding qualifying requirements for
supervisory appraisers is pending.
• Adoption of regulations for 2015 minimum education
requirements as per Dodd-Frank legislation amending Title
XI, Financial Reform and Recovery Enforcement Act, 1989, is
pending.
130
131
BUREAU OF REAL ESTATE APPRAISERS
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
TRAINEE
669 262 246
RESIDENTIAL
851 32 759
CERTIFIED
RESIDENTIAL
2,821 59 2,539
CERTIFIED GENERAL
1,791 136 1,335
UPGRADES
307 308 N/A
TEMPORAY PRACTICE
PERMITS
275 275 N/A
APPRAISAL
MANAGEMENT
COMPANY (AMC)
161 43 118
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
TRAINEE
N/A 745 N/A
RESIDENTIAL
N/A 1,586 N/A
CERTIFIED
RESIDENTIAL
N/A 5,702 N/A
CERTIFIED
GENERAL
N/A 3,094 N/A
AMC
N/A 275 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
LICENSEE
EVERY 2 YEARS 28
AMC
EVERY 2 YEARS 0
COURSE PROVIDER
EVERY 4 YEARS 0
Exams
PASS FAIL TOTAL
396 462 858
Summary of Enforcement Activity
Consumer Complaints—Intake
338
RECEIVED
29
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
305
REFERRED FOR INVESTIGATION
4
PENDING
Conviction/Arrest Notification Complaints
N/A
RECEIVED
N/A
CLOSED/REFERRED FOR INVESTIGATION
N/A
PENDING
Inspections
N/A
INSPECTIONS CONDUCTED
N/A
INSPECTION CITATIONS ISSUED
Investigations
305
OPENED
402
CLOSED
183
PENDING
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
132
BUREAU OF REAL ESTATE APPRAISERS
Summary of Enforcement Activity
Number of Days to Complete Intake and
Investigations
202
UP TO 90 DAYS
6
91 TO 180 DAYS
33
181 DAYS TO 1 YEAR
109
1 TO 2 YEARS
14
2 TO 3 YEARS
7
OVER 3 YEARS
260
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Citations and Fines
79
ISSUED
54
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
512
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$131,500
ASSESSED
0
REDUCED
$140,070
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
N/A
CRIMINAL ACTIONS FILED
N/A
CIVIL ACTIONS FILED
Office of Attorney General/Disciplinary Actions
15
CASES OPENED/INITIATED
24
CASES CLOSED
10
CASES PENDING
Number of Days to Complete AG Cases
1
1 YEAR
10
1 TO 2 YEARS
8
2 TO 3 YEARS
2
3 TO 4 YEARS
3
OVER 4 YEARS
879
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
8
STATEMENTS OF ISSUES FILED
5
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
9
LICENSE APPLICATIONS DENIED
3
REVOCATION
7
SURRENDER OF LICENSE
7
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
16
RESTRICTED
N/A
PUBLIC REPROVAL
70
DESIST AND REFRAIN ORDERS
Petition for Modification or Termination of Probation
N/A
GRANTED
N/A
DENIED
N/A
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$62,821
ORDERED
$67,771
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGER
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNS/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
BOARD OF REGISTERED NURSING
Registered Nursing
Licenses and regulates registered nurses and evaluates them for certification in nursing
specialties.
STAFF:
129 civil service
1 exempt
LICENSES AND
CERTIFICATES:
518,872
BOARD MEMBERSHIP:
5 licensees
4 public representatives
STRATEGIC PLAN ADOPTED:
2014
www.rn.ca.gov
MAJOR ACCOMPLISHMENTS
• Developed and adopted a new 2014–17 Strategic Plan.
• Voted to adopt the position that the California Board of Registered
Nursing will not become a member of the nursing licensure compact
in June 2014. There are 24 states within the United States that allow
an applicant to apply for and receive one multi-state license in a
“home” state that permits an individual to practice in the 23 other
party states. Not all states have continuing education requirements,
educational requirements in other states may not be equivalent
to California’s, and the scholarship fund would also be negatively
impacted. Most importantly, there is great concern that some states
do not require background checks, laws and regulations vary from
state to state, and we would have difficulty addressing disciplinary
issues that could affect public safety because we take disciplinary
action against a licnese.
• Transitioned to the Department of Consumer Affairs (DCA) BreEZe
system on October 8, 2013.
• Completed the 2013 Survey of Nurses’ Educational Experience.
This survey was conducted to gain data in light of the Institute
of Medicine’s (IOM) Committee on the Future of Nursing
recommendation that more RNs obtain doctoral degrees and
that 80 percent of RNs have at least a bachelor’s degree.
• Completed the 2012–2013 Annual School Report for both pre- and
post-licensure nursing education programs, Data Summary and
Historical Trend Analysis, Regional Reports, and Interactive Database.
Development of the 2012–13 Board of Registered Nursing School
Survey was the work of the Board’s Education Advisory Committee,
which consists of nursing education stakeholders from across
California.
• Completed and made available the 2013 BRN Report Newsletter
winter edition on the BRN website. It includes BRN updates,
information about recent legislative changes, overviews of BRN
activities, NCLEX and Nursys updates, and much more.
• Continued participation in DCA’s Consumer Protection Enforcement
Initiative. This enforcement model is for all allied health boards
regarding the best practices to ensure that complaints, investigations,
and administrative actions filed by the Attorney General on behalf of the
BRN, and the administrative hearings are processed in a timely manner.
133
CONTINUED
• Realized a full complement of Board members
with the appointment of two new members in
February 2014.
MAJOR NEW LEGISLATION OR REGULATIONS
• Assemby Bill 154, Atkins (Chapter 662, Statutes of
2013), allows nurse practitioners, nurse-midwives,
and physician assistants who complete specified
training and who practice with standardized
procedures or protocols, as specified, to perform the
functions necessary for an abortion by medication
or aspiration techniques in the first trimester of
pregnancy, and makes it unprofessional conduct to
perform an abortion by aspiration techniques without
prior completion of training and validation of clinical
competency.
• Senate Bill 352, Hernandez (Chapter 286, Statutes
of 2013), deletes the requirement in existing law
that the services performed by a medical assistant
be performed in a specified clinic when under the
specific authorization of a physician assistant, nurse
practitioner, or nurse-midwife, and prohibits a nurse
practitioner, nurse-midwife, or physician assistant
from authorizing a medical assistant to perform any
clinical laboratory test or examination for which the
medical assistant is not authorized.
• SB 809, DeSaulnier and Steinberg (Chapter 400,
Statutes of 2013), establishes funding for the
Controlled Substance Utilization Review and
Evaluation System (CURES) Fund for use by the
Legislature in making appropriations for CURES and
its Prescription Drug Monitoring Program, which is an
electronic monitoring system for the prescribing and
dispensing of Schedule II–IV controlled substances
and requires an annual fee of $6 to be assessed on
specified licensees, and requires the regulating body
to collect this fee at the time of license renewal.
• Effective April 22, 2014, the Ofce of Administrative
Law endorsed, approved, and made effective a
change to California Code of Regulations section
1419(c), increasing the reportable traffic violation fine
amount from $300 to $1,000.
• AB 633, Salas (Chapter 591, Statutes of 2013),
prohibits an employer from having a policy
of prohibiting an employee from providing
voluntary emergency medical services, including
cardiopulmonary resuscitation, in response to a
medical emergency, except as specified.
• AB 1057, Medina (Chapter 693, Statutes of 2013),
requires, effective January 1, 2015, that each board
within the DCA inquire in every application for
licensure if the individual applying for licensure is
serving in, or has previously served in, the military.
• SB 271, Hernandez (Chapter 384, Statutes of 2013),
extends indefinitely the operation of the Associate
Degree Nursing Scholarship Program, which is
funded by the Registered Nurse Education Fund and
requires the Office of Statewide Health Planning and
Development to post the Program’s statistics and
updates on its website.
• AB 512, Rendon (Chapter 111, Statutes of 2013),
extends until January 1, 2018, the exemption from
licensing requirements for healthcare practitioners
who are licensed in another state and who provide
services in California at a sponsored event under
specified circumstances.
BOARD OF REGISTERED NURSING
2013 / 14 ANNUAL REPORT
134
135
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED*
REGISTERED NURSE
LICENSE
33,603 20,208 198,525
CLINICAL NURSE
SPECIALIST
CERTIFICATE
165 157 1,812
NURSE ANESTHETIST
CERTIFICATE
192 172 1,134
NURSE MIDWIFE
CERTIFICATE
62 55 650
NURSE MIDWIFE
FURNISHING
CERTIFICATE
61 69 413
NURSE
PRACTITIONER
CERTIFICATE
1,465 1,611 N/A
NURSE
PRACTITIONER
FURNISHING
1,657 1,794 6,869
PSYCHIATRIC
MENTAL HEALTH
CERTIFICATE
18 12 N/A
PUBLIC HEALTH
NURSE CERTIFICATE
3,431 2,813 N/A
CONTINUING
EDUCATION
PROVIDER
242 224 1,415
SCHOOL/PROGRAM
APPROVALS
N/A NDA NDA
TEMPORARY LICENSE
5,868 1,020 N/A
INTERIM PERMIT
4,070 1,273 N/A
*These totals include Revenue Collected in Advance (RCA) as current
reporting capabilities available to the BRN are not able to distinguish
between revenue collected in Fiscal Year (FY) 13/14 and applied to
renewals for FY 13/14 or FY 14/15, thus all revenue received in FY 13/14
was included in FY13/14 year-to-date revenue. As a result, renewals
received appear higher for FY 13/14 than historically reported.
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
REGISTERED NURSE
LICENSE
N/A 414,159 N/A
CLINICAL NURSE
SPECIALIST
CERTIFICATE
3,536 N/A N/A
NURSE ANESTHETIST
CERTIFICATE
2,331 N/A N/A
NURSE MIDWIFE
CERTIFICATE
1,266 N/A N/A
NURSE MIDWIFE
FURNISHING
CERTIFICATE
861 N/A N/A
NURSE
PRACTITIONER
CERTIFICATE
19,234 N/A N/A
NURSE
PRACTITIONER
FURNISHING
15,273 N/A N/A
PSYCHIATRIC
MENTAL HEALTH
CERTIFICATE
373 N/A N/A
PUBLIC HEALTH
NURSE CERTIFICATE
58,431 N/A N/A
CONTINUING
EDUCATION
PROVIDER
3,408 N/A N/A
SCHOOL/PROGRAM
APPROVALS
N/A N/A NDA
**BreEZe is unable to provide accurate License Population reports. License
population is BRN’s best estimate based on histoical data and trend
analysis.
BOARD OF REGISTERED NURSING
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
136
Summary of Licensing Activity
Renewal and Continuing Education
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH
CYCLE
RN LICENSES
EVERY 2 YEARS 30
CLINICAL NURSE
SPECIALIST
CERTIFICATE
EVERY 2 YEARS N/A
NURSE ANESTHETIST
CERTIFICATE
EVERY 2 YEARS N/A
NURSE MIDWIFE
CERTIFICATE
EVERY 2 YEARS N/A
NURSE MIDWIFE
FURNISHING
CERTIFICATE
EVERY 2 YEARS N/A
NURSE
PRACTITIONER
CERTIFICATE
EVERY 2 YEARS N/A
NURSE
PRACTITIONER
FURNISHING
EVERY 2 YEARS N/A
PSYCHIATRIC
MENTAL HEALTH
CERTIFICATE
EVERY 2 YEARS N/A
PUBLIC HEALTH
NURSE CERTIFICATE
EVERY 2 YEARS N/A
CONTINUING
EDUCATION
PROVIDER
EVERY 2 YEARS N/A
SCHOOL/PROGRAM
APPROVALS
EVERY 5 YEARS N/A
Exams
PASS FAIL TOTAL
N/A N/A N/A
* Due to the limited reporting capabilities currently available to the BRN,
accurate dats is not currently available.
** Due to the limited reporting capabilities currently available to the BRN,
correct data could not be obtained. Manual total counts kept by staff are
being reported and are thought to be the most accurate. A breakdown of
the data is not avalable.
Summary of Enforcement Activity
Consumer Complaints—Intake
3,244
RECEIVED
*
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
*
REFERRED FOR INVESTIGATION
*
PENDING
Conviction/Arrest Notification Complaints
4,618
RECEIVED
*
CLOSED/REFERRED FOR INVESTIGATION
*
PENDING
Inspections
NOT APPLICABLE TO THIS PROGRAM
Investigations
*
OPENED
*
CLOSED
*
PENDING
Number of Days to Complete Intake and
Investigations
*
UP TO 90 DAYS
*
91 TO 180 DAYS
*
181 DAYS TO 1 YEAR
*
1 TO 2 YEARS
*
2 TO 3 YEARS
*
OVER 3 YEARS
145*
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE AND
INVESTIGATIONS
Citations and Fines
961
ISSUED
952
ISSUED WITH A FINE
37
WITHDRAWN
9
DISMISSED
457*
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$451,850
ASSESSED
$37,750
REDUCED
$270,182**
COLLECTED
BOARD OF REGISTERED NURSING
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
137
Summary of Enforcement Activity
Criminal/Civil Actions
52
REFERRALS FOR CRIMINAL/CIVIL ACTION
35
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
1,539
CASES OPENED/INITIATED
1,333**
CASES CLOSED
2,060
CASES PENDING
Number of Days to Complete AG Cases
•
1 YEAR
•
1 TO 2 YEARS
•
2 TO 3 YEARS
•
3 TO 4 YEARS
•
OVER 4 YEARS
782*
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
111
STATEMENTS OF ISSUES FILED
1,448
ACCUSATIONS FILED
34
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
1
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
42
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
200
LICENSE APPLICATIONS DENIED
531
REVOCATION
302
SURRENDER OF LICENSE
2
PROBATION WITH SUSPENSION
1
SUSPENSION ONLY
458*
PROBATION ONLY
96
PUBLIC REPRIMAND
15
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
65
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
22
REVOCATION
87
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
*
PROBATION ONLY
0
PUBLIC REPRIMAND
1
OTHER DECISIONS
Petition for Modification or Termination of Probation
23
GRANTED
5
DENIED
28
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
36
GRANTED
6
32
42
TOTAL
Cost Recovery to DCA
$1,835,993
ORDERED
$6,116,016**
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
N/A
RESTITUTION ORDERED
N/A
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
N/A
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
* Due to the limited reporting capabilities currently available to the BRN,
accurate dats is not currently available.
** Due to the limited reporting capabilities currently available to the BRN,
correct data could not be obtained. Manual total counts kept by staff are
being reported and are thought to be the most accurate. A breakdown of
the data is not avalable.
BOARD OF REGISTERED NURSING
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates respiratory care practitioners.
STAFF:
16.4 civil service
1 exempt
LICENSES:
22,153
BOARD MEMBERSHIP:
4 licensees
1 physician
4 public representatives
STRATEGIC PLAN ADOPTED:
2013
www.rcb.ca.gov
2013 / 14 ANNUAL REPORT
RESPIRATORY CARE BOARD OF CALIFORNIA
Respiratory Care
MAJOR ACCOMPLISHMENTS
• Successfully launched the BreEZe Licensing and Enforcement System
in October 2013, and modified business processes consistent with
new system functionality.
• Finalized a Strategic Plan for 2013–2016, including updating the
mission and vision statements, and identifying strategic objectives
in the areas of enforcement, practice standards, outreach, and
organizational effectiveness.
• Adopted an Enforcement History Web Retention Policy to establish a
maximum time period to post citations, fines, and disciplinary matters
on the Internet.
• Established a routine e-mail outreach program to inform and educate
the respiratory community on current Board updates, trends, and
news items related to respiratory care.
MAJOR NEW LEGISLATION OR REGULATIONS
• Pursued legislation Senate Bill 305, Lieu (Chapter 516, Statutes of
2013), to specify that any board under the Department of Consumer
Affairs (DCA) is authorized to receive certified records from a local or
State agency of all arrests and convictions, certified records regarding
probation, and any and all other related documentation needed to
complete an applicant or licensee investigation.
• Co-sponsored Assembly Bill 1972, Jones (Chapter 179, Statutes
of 2014), to establish the Registered Respiratory Therapist (RRT)
examination as the minimum requirement for licensure.
• Initiated the rule-making process to: clarify that the Board shall review
the driving history for each applicant as part of its application screening
process; increase the number of continuing education (CE) units from
15 to 30 and modify courses recognized for CE credit; amend the fee
structure that more accurately reflects fees imposed by the national
testing vendor; add a preference to applications from active military
personnel and their spouses or domestic partners, and exempt military
personnel who are called to active duty from CE and renewal fee
requirements; and establish a process for temporary licensure for out-of-
state entities and personnel to practice respiratory care in California at a
community (sponsored free healthcare) event of not more than 10 days.
138
139
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
RESPIRATORY CARE
PRACTITIONER
1,560 1,422 9,215
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
RESPIRATORY CARE
PRACTITIONER
N/A 22,153 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH
CYCLE
RESPIRATORY CARE
PRACTITIONER
EVERY 2 YEARS 15
Exams
PASS FAIL TOTAL
1,299 771 2,070
Summary of Enforcement Activity
Consumer Complaints—Intake
244
RECEIVED
18
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
225
REFERRED FOR INVESTIGATION
1
PENDING
Conviction/Arrest Notification Complaints
613
RECEIVED
612
CLOSED/REFERRED FOR INVESTIGATION
1
PENDING
Inspections
N/A
Investigations
808
OPENED
811
CLOSED
243
PENDING
Number of Days to Complete Intake and Investigations
513
UP TO 90 DAYS
145
91 TO 180 DAYS
98
181 DAYS TO 1 YEAR
48
1 TO 2 YEARS
7
2 TO 3 YEARS
0
OVER 3 YEARS
119
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
79
ISSUED
79
ISSUED WITH A FINE
2
WITHDRAWN
0
DISMISSED
189
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$65,950
ASSESSED
$1,100
REDUCED
$23,593
COLLECTED
RESPIRATORY CARE BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
140
Summary of Enforcement Activity
Criminal/Civil Actions
1
REFERRALS FOR CRIMINAL/CIVIL ACTION
1
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
67
CASES OPENED/INITIATED
69
CASES CLOSED
62
CASES PENDING
Number of Days to Complete AG Cases
14
1 YEAR
38
1 TO 2 YEARS
9
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
531
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
10
STATEMENTS OF ISSUES FILED
45
ACCUSATIONS FILED
11
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
5
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
2
LICENSE APPLICATIONS DENIED
18
REVOCATION
7
SURRENDER OF LICENSE
17
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
7
PROBATION ONLY
7
PUBLIC REPRIMAND
2
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
8
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
3
REVOCATION
4
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
1
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
4
GRANTED
0
DENIED
4
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
1
DENIED
1
TOTAL
Cost Recovery to DCA
$236,091
ORDERED
$77,685
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
N/A
RESTITUTION ORDERED
N/A
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
N/A
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
RESPIRATORY CARE BOARD OF CALIFORNIA
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES
Security & Investigative
Licenses and regulates security guards, proprietary private security employers and
officers, private investigators, alarm companies and employees, locksmith companies and
locksmiths, private patrol operators, and repossession agencies and their employees. The
Bureau also has jurisdiction over firearm and baton training facilities and their instructors.
STAFF:
49.9
LICENSES, CERTIFICATES,
OR PERMITS:
443,976
DISCIPLINARY REVIEW
COMMITTEES*:
3 industry representatives
2 public representatives
ADVISORY COMMITTEE:
7 industry representatives
6 public representatives
STRATEGIC PLAN ADOPTED:
2012
*There are three disciplinary review
committees, and each committee has 3
industry reps, and 2 public reps.
www.bsis.ca.gov
MAJOR ACCOMPLISHMENTS
• Re-established the BSIS Advisory Committee, which is comprised
of representatives from the BSIS-regulated industries, organizations
representing consumers and the businesses served by private
security entities, and State and local law enforcement agencies.
• Processed more than 3,194 veteran applications through the
Bureau’s Veterans Come First Program. Since the inception of the
program in May 2012, a total of 5,554 veteran applications have been
processed.
• Utilized the Franchise Tax Board Intercept Program to collect nearly
$6,400 in delinquent outstanding fines and cost recovery orders
issued against licensees.
• Established a BSIS Ombudsman to serve as a single point of contact
within the Bureau on sensitive and complex BSIS-related issues.
The creation of this position has improved the Bureau’s response
times in the resolution of issues raised by licensees, applicants, and
consumers.
• Updated and implemented the BSIS Private Patrol Operator (PPO)
Qualified Manager Examination. The new exam more appropriately
aligns with the core skills and knowledge PPO licensees must
possess to perform their duties safely and competently to promote
consumer protection.
• Implemented new procedures to refer complaints relating to civil and
contractual issues, where the complainant is requesting repayment
of a portion or all fees paid to a licensee, to the Department of
Consumer Affairs Complaint Resolution Program.
• Utilized the Bureau’s automatic suspension authority for security
guards, alarm companies and their employees, and locksmith
companies and their employees, to suspend the license or
registration of more than 900 licensees and registrants convicted of
a crime.
141
CONTINUED
MAJOR NEW LEGISLATION OR REGULATIONS
• Assembly Bill 791, Hagman (Chapter 340, Statutes
of 2013), prohibits a repossessor from selling
repossessed collateral or accepting payment from a
debtor in lieu of carrying out the repossession. Also,
authorizes a repossessor to wear a badge, jacket
patch, or cap insignia approved by the Bureau.
• AB 759, Daly (Chapter 14, Statutes of 2014), an
urgency measure, provides a limited exemption
from Locksmith licensing requirements to a person
regulated under the Alarm Company Act if the
Locksmith duties performed by the person are in
combination with the installation or maintenance of an
alarm system, as specified, and restricted to work on
electronic locks or access control devices controlled by
an alarm system.
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES
2013 / 14 ANNUAL REPORT
142
143
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
ALARM COMPANY
OPERATOR-BRANCH
12 20 111
ALARM COMPANY
EMPLOYEE REGISTRATION
6,535 5,657 4,363
ALARM COMPANY
OPERATOR
160 121 901
ALARM COMPANY
QUALIFIED MANAGER
151 117 978
FIREARM PERMIT
12,139 10,649 12,085
SECURITY GUARD
REGISTRATION
56,002 50,960 89,016
LOCKSMITH-BRANCH
3 9 18
LOCKSMITH COMPANY
OPERATOR
264 233 1,210
LOCKSMITH EMPLOYEE
REGISTRATION
372 351 852
PRIVATE INVESTIGATOR
497 366 4,743
PRIVATE INVESTIGATOR-
BRANCH
31 25 43
PRIVATE PATROL
OPERATOR-BRANCH
49 40 130
PRIVATE PATROL OPERATOR
351 300 1,156
PROPRIETARY PRIVATE
SECURITY OFFICER
1,612 1,566 1,272
REPOSSESSION AGENCY
39 32 151
REPOSSESSION AGENCY
EMPLOYEE
414 368 330
REPOSSESSION AGENCY-
QUALIFIED MANAGER
25 20 118
TRAINING FACILITY-BATON
33 20 78
TRAINING FACILITY-
FIREARM
53 45 139
TRAINING INSTRUCTOR-
BATON
32 26 114
TRAINING INSTRUCTOR-
FIREARM
77 65 255
PROPRIETARY PRIVATE
SECURITY EMPLOYER
114 111 134
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
ALARM COMPANY
OPERATOR-BRANCH
215 N/A N/A
ALARM COMPANY
EMPLOYEE
REGISTRATION
N/A 18,996 N/A
ALARM COMPANY
OPERATOR
N/A 2,096 N/A
ALARM COMPANY
QUALIFIED MANAGER
2,105 N/A N/A
FIREARM PERMIT
46,597 N/A N/A
SECURITY GUARD
REGISTRATION
N/A 280,702 N/A
LOCKSMITH-BRANCH
59 N/A N/A
LOCKSMITH COMPANY
OPERATOR
N/A 2,908 N/A
LOCKSMITH EMPLOYEE
REGISTRATION
N/A 2,854 N/A
PRIVATE INVESTIGATOR
N/A 9,885 N/A
PRIVATE INVESTIGATOR-
BRANCH
139 N/A N/A
PRIVATE PATROL
OPERATOR-BRANCH
408 N/A N/A
PRIVATE PATROL
OPERATOR
N/A 2,765 N/A
PROPRIETARY PRIVATE
SECURITY OFFICER
N/A 6,201 N/A
REPOSSESSION AGENCY
N/A 309 N/A
REPOSSESSION AGENCY
EMPLOYEE
N/A 891 N/A
REPOSSESSION
AGENCY-QUALIFIED
MANAGER
330 N/A N/A
TRAINING FACILITY-
BATON
196 N/A N/A
TRAINING FACILITY-
FIREARM
353 N/A N/A
TRAINING
INSTRUCTOR-BATON
253 N/A N/A
TRAINING
INSTRUCTOR-FIREARM
642 N/A N/A
PROPRIETARY PRIVATE
SECURITY EMPLOYER
N/A 594 N/A
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
144
Summary of Licensing Activity
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
ALARM COMPANY
OPERATOR-BRANCH
EVERY 2 YEARS N/A
ALARM COMPANY
EMPLOYEE REGISTRATION
EVERY 2 YEARS N/A
ALARM COMPANY
OPERATOR
EVERY 2 YEARS N/A
ALARM COMPANY
QUALIFIED MANAGER
EVERY 2 YEARS N/A
FIREARM PERMIT
EVERY 2 YEARS 8
SECURITY GUARD
REGISTRATION
EVERY 2 YEARS 16
LOCKSMITH-BRANCH
EVERY 2 YEARS N/A
LOCKSMITH COMPANY
OPERATOR
EVERY 2 YEARS N/A
LOCKSMITH EMPLOYEE
REGISTRATION
EVERY 2 YEARS N/A
PRIVATE INVESTIGATOR
EVERY 2 YEARS N/A
PRIVATE INVESTIGATOR-
BRANCH
EVERY 2 YEARS N/A
PRIVATE PATROL
OPERATOR-BRANCH
EVERY 2 YEARS N/A
PRIVATE PATROL
OPERATOR
EVERY 2 YEARS N/A
PROPRIETARY PRIVATE
SECURITY OFFICER
EVERY 2 YEARS 4
REPOSSESSION AGENCY
EVERY 2 YEARS N/A
REPOSSESSION AGENCY
EMPLOYEE
EVERY 2 YEARS N/A
REPOSSESSION AGENCY-
QUALIFIED MANAGER
EVERY 2 YEARS N/A
TRAINING FACILITY-BATON
EVERY 2 YEARS N/A
TRAINING FACILITY-
FIREARM
EVERY 2 YEARS N/A
TRAINING INSTRUCTOR-
BATON
EVERY 2 YEARS N/A
TRAINING INSTRUCTOR-
FIREARM
EVERY 2 YEARS N/A
PROPRIETARY PRIVATE
SECURITY EMPLOYER
EVERY 2 YEARS N/A
Exams
PASS FAIL TOTAL
652 561 1,213
Summary of Enforcement Activity
Consumer Complaints—Intake
2,378
RECEIVED
203
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
1,952
REFERRED FOR INVESTIGATION
160
PENDING
Conviction/Arrest Notification Complaints
20,413
RECEIVED
18,826
CLOSED/REFERRED FOR INVESTIGATION
81
PENDING
Inspections
61
INSPECTIONS CONDUCTED
0
INSPECTION CITATIONS ISSUED
Investigations
8,509
OPENED
9,453
CLOSED
1,300
PENDING
Number of Days to Complete Intake and Investigations
5,892
UP TO 90 DAYS
1,796
91 TO 180 DAYS
1,244
181 DAYS TO 1 YEAR
502
1 TO 2 YEARS
27
2 TO 3 YEARS
12
OVER 3 YEARS
108
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
96
ISSUED
96
ISSUED WITH A FINE
0
WITHDRAWN
2
DISMISSED
122
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$131,684
ASSESSED
$1,625
REDUCED
$124,958
COLLECTED
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
145
Summary of Enforcement Activity
Criminal/Civil Actions
16
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
92
CASES OPENED/INITIATED
261
CASES CLOSED
122
CASES PENDING
Number of Days to Complete AG Cases
169
1 YEAR
46
1 TO 2 YEARS
32
2 TO 3 YEARS
15
3 TO 4 YEARS
0
OVER 4 YEARS
335
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
24
STATEMENTS OF ISSUES FILED*
27
ACCUSATIONS FILED
7
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
7
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
2
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
1,886
LICENSE APPLICATIONS DENIED
197
REVOCATION
2
SURRENDER OF LICENSE
2
PROBATION WITH SUSPENSION
906
SUSPENSION ONLY
16
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
12
TOTAL NUMBER FILED
* 76 denied via AG’s Office.
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
22
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$80,684
ORDERED
$63,656
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$21,143
AMOUNT REFUNDED
$40
REWORK AT NO CHARGE
$81,520
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$102,701
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates speech-language pathologists and assistants, audiologists, and
hearing aid dispensers.
STAFF:
8 civil service
1 exempt
LICENSES:
19,472
BOARD MEMBERSHIP:
6 licensees
2 public representatives
1 physician
STRATEGIC PLAN ADOPTED:
July 2012
www.speechandhearing.ca.gov
2013 / 14 ANNUAL REPORT
SPEECH-LANGUAGE PATHOLOGY AND AUDIOLOGY AND HEARING AID DISPENSERS BOARD
Speech & Hearing
MAJOR ACCOMPLISHMENTS
• Conducted an occupational analysis of the speech-language
pathology profession to define the practice for speech-language
pathologists in terms of actual job tasks that new licensees must be
able to perform safely and competently at the time of licensure.
• Conducted the rst continuing education audit in more than four
years to ensure that licensees are compliant with the Speech-
Language Pathology and Audiology and Hearing Aid Dispensers
Practice Act requirements and to promote continued professional
development learning.
• Approved several rule-making les and scheduled public hearings
to adopt or amend the Practice Act relating to the approval of the
Board’s Disciplinary Guidelines, continuing education requirements
for hearing aid dispensers, and speech-language pathology
assistants’ scope of responsibility and supervision provisions.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill B 305, Lieu (Chapter 516, Statutes of 2013), extends the
Board to 2018 and provides an avenue for the Board to merge and
consolidate the hearing aid regulations with the speech-language
pathology and audiology regulations; authorizes the Board to issue,
or refuse to issue, a license on specified grounds, including, securing
a license by fraud or deceit; and authorizes the Board to issue, or
refuse to issue, a license for a violation of a term or condition of a
probationary order of a license or a term or condition of a conditional
license issued by the Board, as provided.
• SB 1326, Roth (Chapter 226, Statutes of 2014), claries warranty
provisions as they pertain to hearing aids, changes the 30-day
warranty period to 45 days, and requires all new and used hearing
aids sold in the State to be accompanied by the retail seller’s written
warranty, which is required to contain specified language.
146
147
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
BRANCH
147 282 518
HEARING AID DISPENSER
73 49 907
TEMPORARY/TRAINEE
141 139 122
TEMPORARY
0 5 N/A
SP - SPEECH LANGUAGE
PATHOLOGIST
354 964 6,198
AU - AUDIOLOGIST
39 57 267
SPA - SPEECH-LANGUAGE
PATHOLOGY ASSISTANT
364 326 747
AIDES
30 40 N/A
RPE - TEMPORARY
REQUIRED PROFESSIONAL
EXPERIENCE LICENSES
723 690 N/A
SPT - SPEECH
TEMPORARY LICENSE
0 0 N/A
AUT - AUDIOLOGY
TEMPORARY LICENSE
0 0 N/A
PDP - PROFESSIONAL
DEVELOPMENT PROVIDER
14 15 65
SPEECH-LANGUAGE
PATHOLOGY ASSISTANT
PROGRAM
0 0 N/A
DAU - DISPENSING
AUDIOLOGIST
17 UA* 973
* Data unavailable.
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
BRANCH
N/A 710 N/A
HEARING AID
DISPENSER
N/A 913 N/A
TEMPORARY/
TRAINEE
N/A 145 N/A
TEMPORARY
N/A 8 N/A
SP - SPEECH
LANGUAGE
PATHOLOGIST
N/A 13,285 N/A
AU - AUDIOLOGIST
N/A 1,555 N/A
SPA - SPEECH-
LANGUAGE
PATHOLOGY
ASSISTANT
N/A 1,969 N/A
AIDES
N/A 119 N/A
RPE - TEMPORARY
REQUIRED
PROFESSIONAL
EXPERIENCE
LICENSES
N/A 768 N/A
SPT - SPEECH
TEMPORARY LICENSE
N/A 0 N/A
AUT - AUDIOLOGY
TEMPORARY LICENSE
N/A 0 N/A
PDP - PROFESSIONAL
DEVELOPMENT
PROVIDER
N/A N/A 153
SPEECH-LANGUAGE
PATHOLOGY
ASSISTANT
PROGRAM
N/A N/A 7
DAU - DISPENSING
AUDIOLOGIST
N/A UA* N/A
* Data unavailable.
SPEECH-LANGUAGE PATHOLOGY AND AUDIOLOGY AND HEARING AID DISPENSERS BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
148
Summary of Licensing Activity
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
BRANCH
EVERY YEAR N/A
HEARING AID
DISPENSER
EVERY YEAR 9
TEMPORARY/TRAINEE
N/A N/A
TEMPORARY
N/A N/A
SPEECH LANGUAGE
PATHOLOGIST
EVERY 2
YEARS
24
AUDIOLOGIST
EVERY 2
YEARS
24
SPEECH-LANGUAGE
PATHOLOGY ASSISTANT
EVERY 2
YEARS
12
AIDES
N/A N/A
TEMPORARY REQUIRED
PROFESSIONAL
EXPERIENCE LICENSES
VARIES N/A
SPEECH TEMPORARY
LICENSE
ONCE FOR
6 MONTHS
N/A
AUDIOLOGY
TEMPORARY LICENSE
ONCE FOR
6 MONTHS
N/A
PROFESSIONAL
DEVELOPMENT
PROVIDER
EVERY 2
YEARS
N/A
SPEECH-LANGUAGE
PATHOLOGY ASSISTANT
PROGRAM
N/A N/A
DAU - DISPENSING
AUDIOLOGIST
EVERY YEAR 12
Exams - Hearing Aid Dispenser - Written
PASS FAIL TOTAL
106 194 300
Exams - Hearing Aid Dispenser - Practical
PASS FAIL TOTAL
45 27 72
Summary of Enforcement Activity
Consumer Complaints—Intake
127
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
126
REFERRED FOR INVESTIGATION
1
PENDING
Conviction/Arrest Notification Complaints
35
RECEIVED
35
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Investigations
161
OPENED
173
CLOSED
129
PENDING
Number of Days to Complete Intake and
Investigations
49
UP TO 90 DAYS
25
91 TO 180 DAYS
36
181 DAYS TO 1 YEAR
33
1 TO 2 YEARS
27
2 TO 3 YEARS
3
OVER 3 YEARS
311
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
11
ISSUED
8
ISSUED WITH A FINE
1
WITHDRAWN
2
DISMISSED
406
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
SPEECH-LANGUAGE PATHOLOGY AND AUDIOLOGY AND HEARING AID DISPENSERS BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
149
Summary of Enforcement Activity
Total Amount of Fines
$10,750
ASSESSED
$0
REDUCED
$7,950
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
15
CASES OPENED/INITIATED
3
CASES CLOSED
22
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
0
1 TO 2 YEARS
1
2 TO 3 YEARS
1
3 TO 4 YEARS
1
OVER 4 YEARS
1,249
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
1
STATEMENTS OF ISSUES FILED
9
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
1
REVOCATION
2
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
8
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
2
DENIED
2
TOTAL
Cost Recovery to DCA
$19,607.50
ORDERED
$12,284.36
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$6,490
RESTITUTION ORDERED
$525
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$7,015
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
SPEECH-LANGUAGE PATHOLOGY AND AUDIOLOGY AND HEARING AID DISPENSERS BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Licenses and regulates fumigators, pest control companies, pest management
professionals, and structural pesticide applicators.
STAFF:
28.5 civil service
1 exempt
LICENSES:
24,788
BOARD MEMBERSHIP:
3 licensees
4 public representatives
STRATEGIC PLAN ADOPTED:
2007, 2014–In Progress
www.pestboard.ca.gov
2013 / 14 ANNUAL REPORT
STRUCTURAL PEST CONTROL BOARD
Structural Pest
MAJOR ACCOMPLISHMENTS
• An underground enforcement task force with Department of
Consumer Affairs (DCA) Division of Investigation led to the arrests
and subsequent felony convictions of two individuals in June 2014
for alleged licensing examination subversion. The investigation
revealed three other State agencies as victims. In addition to jail
time, the company, ACEAPP, and its owner Larry Holmes Jr., were
court-ordered to pay $400,000 in victim restitution. The company
owner immediately made restitution in the amount of $200,000
following the conviction and will make future progress payments to
the victims.
• Undercover investigations by the SPCB, Division of Investigation,
and Los Angeles Police Department resulted in the arrests and initial
felony charges in June 2014, against two individuals for elder abuse,
fraud, and theft. Eldad Syton and Yair Zilberman, who often disguised
their true identities to their victims, operated American Pest Control,
an unlicensed company, and a host of other unlicensed companies.
The suspects were taken into custody by L.A. Police, ending an
apparent three-year ring of criminal activities.
• Issued a joint enforcement policy directive with the Department
of Pesticide Regulation to implement their passage of regulations
regarding Second-Generation Anticoagulant Rodenticides, making
these products, among other regulatory provisions, California-
restricted materials. This regulation limits the sale of these
products to pest control licentiates only in order to reduce risks of
misapplications that would otherwise harm nontarget pests and
possibly the environment.
• Collected over $39,000 in cost recovery and restitution to
consumers. Consumers saved approximately $82,000 through the
SPCB’s mediations and investigations programs.
• Implemented computer-based testing (CBT) in March 2014
immediately following the SPCB’s return to DCA on July 1, 2013.
CBT improves examination accessibility for licensees and applicants
and reduces the risks of examination compromise.
150
2013 / 14 ANNUAL REPORT
151
CONTINUED
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 662, Galgiani (Chapter 218, Statutes of
2013 ), increases the minimum liability insurance to
$500,000 and bond coverage to $12,500 (restoration
bond maximum increases to $25,000) that a
registered pest control company must maintain to
engage in the practice of structural pest control and
prohibits any other type of financial deposit in lieu of
those requirements.
• Assembly Bill 1177, Bocanegra (Chapter 596, Statutes
of 2013), extends the sunset date of the structural
fumigation enforcement program to January 1, 2018;
increases fees paid under the program from $5 to
$8; revises specified reporting requirements; and
authorizes a county agricultural commissioner to
require payment of delinquent fees.
• Amended Section 1920 of the SPCB’s regulations to
maximize it’s authority to assess fines greater than
$2,500 effective September 1, 2013.
• Amended Section 1937.11 of the SPCB’s disciplinary
guidelines to expand a judge’s or board’s discretion
on the imposition of disciplinary orders, effective
September 1, 2013.
152
STRUCTURAL PEST CONTROL BOARD
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
APPLICATOR
N/A 1,355 513
FIELD REPRESENTATIVE
N/A 793 2,030
OPERATOR
N/A 197 875
COMPANY REGISTRATION
N/A 263 N/A
BRANCH OFFICE
N/A 52 N/A
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
APPLICATOR
N/A 6,385 N/A
FIELD
REPRESENTATIVE
N/A 10,919 N/A
OPERATOR
N/A 4,080 N/A
COMPANY
REGISTRATION
N/A 2,956 N/A
BRANCH OFFICE
N/A 448 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
APPLICATOR
EVERY 3 YEARS 12
FIELD
REPRESENTATIVE
EVERY 3 YEARS 16
OPERATOR
EVERY 3 YEARS 16
Exams
PASS FAIL TOTAL
2,574 4,615 7,189
Summary of Enforcement Activity
Consumer Complaints—Intake
572
RECEIVED
20
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
548
REFERRED FOR INVESTIGATION
6
PENDING
Conviction/Arrest Notification Complaints
1,045
RECEIVED
N/A
CLOSED/REFERRED FOR INVESTIGATION
110
PENDING
Inspections
55
INSPECTIONS CONDUCTED
0
INSPECTION CITATIONS ISSUED
Investigations
548
OPENED
536
CLOSED
191
PENDING
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
153
Summary of Enforcement Activity
Number of Days to Complete Intake and Investigations
353
UP TO 90 DAYS
62
91 TO 180 DAYS
78
181 DAYS TO 1 YEAR
30
1 TO 2 YEARS
10
2 TO 3 YEARS
3
OVER 3 YEARS
119
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
417
ISSUED
415
ISSUED WITH A FINE
8
WITHDRAWN
1
DISMISSED
N/A
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$188,740
ASSESSED
$6,400
REDUCED
$116,250
COLLECTED
Criminal/Civil Actions
8
REFERRALS FOR CRIMINAL/CIVIL ACTION
1
CRIMINAL ACTIONS FILED
N/A
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
58
CASES OPENED/INITIATED
43
CASES CLOSED
55
CASES PENDING
Number of Days to Complete AG Cases
21
1 YEAR
16
1 TO 2 YEARS
8
2 TO 3 YEARS
4
3 TO 4 YEARS
0
OVER 4 YEARS
493
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
8
STATEMENTS OF ISSUES FILED
50
ACCUSATIONS FILED
1
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
2
STATEMENTS OF ISSUES WITHDRAWN DISMISSED
1
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes Final Orders
6
LICENSE APPLICATIONS DENIED
26
REVOCATION
5
SURRENDER OF LICENSE
5
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
41
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
1
DENIED
1
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
3
GRANTED
1
DENIED
4
TOTAL
Cost Recovery to DCA
$88.937.96
ORDERED
$32,588.89
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$6,500
RESTITUTION ORDERED
$43,382
AMOUNT REFUNDED
$38,402
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$88,284
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
STRUCTURAL PEST CONTROL BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
TELEPHONE MEDICAL ADVICE SERVICES BUREAU
TMAS
MAJOR ACCOMPLISHMENTS
• Developed guidelines for a four-year strategic plan.
• Researched unlicensed activity, which has resulted in new
registration(s).
Registers businesses that provide telephone medical advice to California residents.
STAFF:
1 civil service
REGISTRATIONS:
59
BOARD MEMBERSHIP:
0
STRATEGIC PLAN ADOPTED:
March 1, 2014
www.dca.ca.gov/tmas
2013 / 14 ANNUAL REPORT
154
155
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS
RECEIVED
ISSUED RENEWED
TMAS REGISTRANT
7 7 24
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
TMAS REGISTRANT
N/A 59 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
TMAS REGISTRANT
EVERY 2 YEARS N/A
Exams
N/A
Summary of Enforcement Activity
Consumer Complaints—Intake
17
RECEIVED
16
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
0
REFERRED FOR INVESTIGATION
1
PENDING
Conviction/Arrest Notification Complaints
0
RECEIVED
0
CLOSED/REFERRED FOR INVESTIGATION
0
PENDING
Inspections
N/A
Investigations
0
OPENED
0
CLOSED
0
PENDING
Summary of Enforcement Activity
Number of Days to Complete Intake and Investigations
15
UP TO 90 DAYS
1
91 TO 180 DAYS
0
181 DAYS TO 1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
OVER 3 YEARS
20
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
0
ISSUED
0
ISSUED WITH A FINE
0
WITHDRAWN
0
DISMISSED
0
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
Total Amount of Fines
$0
ASSESSED
$0
REDUCED
$0
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
0
CASES OPENED/INITIATED
0
CASES CLOSED
0
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
0
OVER 4 YEARS
0
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
TELEPHONE MEDICAL ADVICE SERVICES BUREAU
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
156
Summary of Enforcement Activity
Formal Actions Filed/Withdrawn/Dismissed
0
STATEMENTS OF ISSUES FILED
0
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
0
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
0
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
0
REVOCATION
0
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
0
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
0
GRANTED
0
DENIED
0
TOTAL
Cost Recovery to DCA
$0
ORDERED
$0
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
TELEPHONE MEDICAL ADVICE SERVICES BUREAU
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
VETERINARY MEDICAL BOARD
Veterinary Medicine
Licenses and regulates veterinarians, registered veterinary technicians, and veterinary
premises.
STAFF:
23.7 civil service
1 exempt
LICENSES:
29,783
BOARD MEMBERSHIP:
4 veterinarians
1 registered veterinary
technician
3 public representatives
STRATEGIC PLAN ADOPTED:
January 2012
www.vmb.ca.gov
MAJOR ACCOMPLISHMENTS
• Transitioned the Board’s examination program for Registered
Veterinary Technicians (RVTs) to the Veterinary Technician National
Examination (VTNE) and began administering the first CA RVT law
and regulation examination as a prerequisite to registration in the
State. Changing the examination pathway creates greater portability
for applicants between California and other states, and ensures
that RVT applicants are being examined on a broad range of animal
healthcare tasks and services as well as regulatory expectations
specific to California.
• Conducted public hearings on Animal Rehabilitation services to
gain a better understanding of the licensed personnel involved in
providing rehabilitation therapy and services to animals. Animal
rehabilitation is a growing animal healthcare service with a
multidisciplinary team approach, involving physical therapists and
veterinarians. The Board recognizes the need for such therapy and
has worked with interested parties and professionals to develop
supervision guidelines for the provision of animal rehabilitation and
is continuing to pursue regulations to clearly define expectations for
the supervision of individuals involved in this treatment.
MAJOR NEW LEGISLATION OR REGULATIONS
• Senate Bill 304, Lieu (Chapter 515, Statutes of 2013), requires that,
upon the later of January 1, 2015, or the effective date of a specified
legislative determination, a veterinary assistant be designated by a
licensed veterinarian and hold a valid veterinary assistant controlled
substances permit from the Board in order to obtain or administer
controlled substances. The bill requires an applicant to furnish a set
of fingerprints to the Department of Justice for the purposes of
conducting both a State and Federal criminal history record check.
SB 304 also increased the Board’s responsibility for inspection of
veterinary hospitals and requires the Board, contingent on available
staffing, to inspect 20 percent of its registered veterinary hospitals.
• SB 809, DeSaulnier and Steinberg (Chapter 400, Statutes of 2013),
establishes the Controlled Substance Utilization Review and
Evaluation System (CURES) Fund within the State Treasury to receive
157
CONTINUED
funds to be allocated to the Department of Justice
for the purposes of funding CURES. The bill requires
an annual fee of $6 to be assessed on specified
licensees, including veterinarians, and others
authorized to prescribe, order, administer, furnish,
or dispense controlled substances, and require the
regulating agency of each of those licensees to bill
and collect that fee at the time of license renewal.
• California Code of Regulations, sections 2030–
2032.25, were amended to update the Minimum
Standards for practice at facilities where veterinary
medicine is provided. Section 2006 was amended
to incorporate the updated Disciplinary Guidelines.
The Minimum Standards provide for minimum
expectations in terms of sanitation, available
equipment, record and drug storage, etc., that must
be met by veterinarians who manage veterinary
hospitals, vaccination clinics, and mobile veterinary
units.
• Adopted regulations updating the Board’s citation and
fine program, which will provide greater penalties for
repeat offenses and unlicensed activity.
VETERINARY MEDICAL BOARD
2013 / 14 ANNUAL REPORT
158
159
Summary of Enforcement Activity
Consumer Complaints—Intake
648
RECEIVED
41
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
523
REFERRED FOR INVESTIGATION
136
PENDING
Conviction/Arrest Notification Complaints
84
RECEIVED
71
CLOSED/REFERRED FOR INVESTIGATION
26
PENDING
Inspections
203
INSPECTIONS CONDUCTED
38
INSPECTION CITATIONS ISSUED
Investigations
129
OPENED
85
CLOSED
407
PENDING
Number of Days to Complete Intake and
Investigations
12
UP TO 90 DAYS
14
91 TO 180 DAYS
32
181 DAYS TO 1 YEAR
26
1 TO 2 YEARS
1
2 TO 3 YEARS
0
OVER 3 YEARS
268
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
94
ISSUED
3
ISSUED WITH A FINE
2
WITHDRAWN
25
DISMISSED
601
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION
AND FINE
VETERINARY MEDICAL BOARD
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
VETERINARIAN
640 544 5,518
VETERINARY
TECHNICIAN
883 497 2.747
HOSPITAL
232 232 3,182
INTERNSHIP
29 24 N/A
RECIPROCITY
101 41 N/A
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
VETERINARIAN
N/A 16,866 N/A
VETERINARY
TECHNICIAN
N/A 9,734 N/A
HOSPITAL
N/A 3,131 N/A
INTERNSHIP
N/A 31 N/A
RECIPROCITY
N/A 32 N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
VETERINARIAN
EVERY 2 YEARS 36
VETERINARY
TECHNICIAN
EVERY 2 YEARS 20
HOSPITAL
EVERY YEAR N/A
INTERNSHIP
NONE N/A
RECIPROCITY
NONE N/A
Exam
EXAM TITLE PASS FAIL TOTAL
CALIFORNIA STATE
BOARD EXAM
769 98 867
REGISTERED VETERINARY
TECHNICIAN EXAM
521 223 744
TOTAL 1,290 321 1,611
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
160
Summary of Enforcement Activity
Total Amount of Fines
$39,500
ASSESSED
$10,250
REDUCED
$25,500
COLLECTED
Criminal/Civil Actions
0
REFERRALS FOR CRIMINAL/CIVIL ACTION
0
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
43
CASES OPENED/INITIATED
19
CASES CLOSED
88
CASES PENDING
Number of Days to Complete AG Cases
0
1 YEAR
0
1 TO 2 YEARS
0
2 TO 3 YEARS
0
3 TO 4 YEARS
1
OVER 4 YEARS
805
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
12
STATEMENTS OF ISSUES FILED
35
ACCUSATIONS FILED
0
RESTRAINING/RESTRICTION/SUSPENSION ORDERS GRANTED
7
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
3
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
0
LICENSE APPLICATIONS DENIED
5
REVOCATION
1
SURRENDER OF LICENSE
1
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
6
PROBATION ONLY
0
PUBLIC REPRIMAND
5
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
0
DENIED
0
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
2
GRANTED
0
DENIED
2
TOTAL
Cost Recovery to DCA
$157,199.94
ORDERED
$481,916.60
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
$0
RESTITUTION ORDERED
$0
AMOUNT REFUNDED
$0
REWORK AT NO CHARGE
$0
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
$0
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
VETERINARY MEDICAL BOARD
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
2013 / 14 ANNUAL REPORT
BOARD OF VOCATIONAL NURSING AND PSYCHIATRIC TECHNICIANS
VN & PT
Licenses and regulates licensed vocational nurses (LVNs) and psychiatric
technicians (PTs).
STAFF:
66.9 civil service
1 exempt
LICENSES, CERTIFICATES,
AND PERMITS:
145,805
BOARD MEMBERSHIP:
5 licensees
6 public representatives
STRATEGIC PLAN ADOPTED:
September 2014
www.bvnpt.ca.gov
MAJOR ACCOMPLISHMENTS
• Began direct involvement in Department of Consumer Affairs (DCA)
integrated enterprise-wide enforcement and licensing system
(BreEZe) on December 3, 2013, as part of the project’s Release 2
implementation by assisting in the development, configuration, and
design of the new system to meet the Board’s business requirements
and processes.
• Continued to work on the Board’s Psychiatric Technician Occupational
Analysis. On January 29, 2014, the Board disseminated task and
knowledge surveys to 10,000 licensed psychiatric technicians. The
implementation of a new licensure examination is projected to
commence in early 2015.
• Filled most of the Board’s Nursing Education Consultant vacancies
after rigorous recruitment and hiring efforts. As a result, the Board was
able to re-establish onsite visits to its approved educational programs.
The Board maintains high standards of public protection by removal
of Board-approved programs whenever the programs fail to comply
with the Board’s rules and regulations and standards of education and
practice.
• Successfully transitioned to the National Council of State Boards of
Nursing’s (NCSBN) paperless examination process and converted
critical program codes to comply with NCSBN requirements.
MAJOR NEW LEGISLATION OR REGULATIONS
• On September 17, 2013, the Ofce of Administrative Law approved
the Board’s rule-making file to implement elements of Senate Bill
539 related to Mandatory Reporting Requirements. Sections 2878.1
and 4521.2 of the California Code of Regulations were amended
to require employers to report licensed vocational nurses (VNs)
and psychiatric technicians (PTs) who resign for cause; require
employment agencies and nursing registries to report VNs and
PTs who are rejected from assignment due to acts that would
be cause for suspension or termination; defines “employer” to
include employment agencies and nursing registries; and includes
“resignation for cause” and “rejection from assignment” among
the acts that must be reported directly to the Board. The regulations
were effective on January 1, 2014.
161
162
Summary of Licensing Activity
Initial Licenses/Certificates/Permits
TYPE APPS RECEIVED ISSUED RENEWED
VOCATIONAL NURSE (VN)
15,005 8,746 43,390
PSYCHIATRIC
TECHNICIANS (PT)
814 561 4,658
Licensing Population by Type
TYPE CERTIFICATES/
PERMITS
LICENSES/
REGISTRATIONS
APPROVALS
VN
N/A 126,674 N/A
PT
N/A 13,414 N/A
VN NONRENEWABLE
INTERIM PERMITS
133 N/A N/A
VN INTRAVENOUS
THERAPY (IV)
863 N/A N/A
VN BLOOD
WITHDRAWAL (BW)
571 N/A N/A
VN IV AND BW
4,140 N/A N/A
PT BW
10 N/A N/A
Renewal and Continuing Education (CE)
TYPE FREQUENCY OF
RENEWAL
NUMBER CE HOURS
REQUIRED EACH CYCLE
VN LICENSE
EVERY 2 YEARS 30
PT LICENSE
EVERY 2 YEARS 30
VN INTERIM PERMITS
N/A N/A
PT INTERIM PERMITS
N/A N/A
POST-LICENSURE
CERTIFICATIONS
N/A N/A
Exam Results
EXAM TITLE PASS FAIL TOTAL
VOCATIONAL NURSE (NCLEX)*
7,307 5,766 13,073
PSYCHIATRIC TECHNICIAN (PSI)*
575 282 857
TOTAL 7,882 6,048 13,930
* The
Annual Report’s
examination data does not match the Board’s
Sunset Report
in regard to examination pass rates. The
Annual Report
data is the total number of examination candidates, regardless of
their qualification method, whereas the
Sunset Report
pass rate is the
total number of first-time examination candidates who graduated from
accredited vocational nursing or psychiatric technician programs.
Summary of Enforcement Activity
Consumer Complaints—Intake
642
RECEIVED
0
CLOSED WITHOUT REFERRAL FOR INVESTIGATION
638
REFERRED FOR INVESTIGATION
8
PENDING
Conviction/Arrest Notification Complaints
5,147
RECEIVED
5,156
CLOSED/REFERRED FOR INVESTIGATION
68
PENDING
Inspections
N/A
Investigations
5,789
OPENED
6,253
CLOSED
3,316
PENDING
Number of Days to Complete Intake and Investigations
2,959
UP TO 90 DAYS
1,165
91 TO 180 DAYS
785
181 DAYS TO 1 YEAR
681
1 TO 2 YEARS
442
2 TO 3 YEARS
221
OVER 3 YEARS
249
AVERAGE NUMBER OF DAYS TO COMPLETE INTAKE
AND INVESTIGATIONS
Citations and Fines
144
ISSUED
141
ISSUED WITH A FINE
9
WITHDRAWN
0
DISMISSED
463
AVERAGE NUMBER OF DAYS TO ISSUE A CITATION AND FINE
Total Amount of Fines
$102,138
ASSESSED
$4,650
REDUCED
$96,452.38
COLLECTED
BOARD OF VOCATIONAL NURSING AND PSYCHIATRIC TECHNICIANS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
163
Summary of Enforcement Activity
Criminal/Civil Actions
7
REFERRALS FOR CRIMINAL/CIVIL ACTION
7
CRIMINAL ACTIONS FILED
0
CIVIL ACTIONS FILED
Office of the Attorney General/Disciplinary Actions
395
CASES OPENED/INITIATED
287
CASES CLOSED
574
CASES PENDING
Number of Days to Complete AG Cases
47
1 YEAR
139
1 TO 2 YEARS
72
2 TO 3 YEARS
10
3 TO 4 YEARS
19
OVER 4 YEARS
1,113
AVERAGE NUMBER OF DAYS TO IMPOSE DISCIPLINE
Formal Actions Filed/Withdrawn/Dismissed
50
STATEMENTS OF ISSUES FILED
237
ACCUSATIONS FILED
5
RESTRAINING/RESTRICTION/SUSPENSION ORDERS
GRANTED
7
STATEMENTS OF ISSUES WITHDRAWN/DISMISSED
0
ACCUSATIONS WITHDRAWN/DISMISSED
Administrative Outcomes/Final Orders
16
LICENSE APPLICATIONS DENIED
115
REVOCATION
57
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
57
PROBATION ONLY
0
PUBLIC REPRIMAND
42
OTHER DECISIONS
Petitions to Revoke Probation Filed/Petitions and
Accusations to Revoke Probation Filed
13
TOTAL NUMBER FILED
Subsequent Disciplinary—Administrative Outcomes/
Final Orders
13
REVOCATION
21
SURRENDER OF LICENSE
0
PROBATION WITH SUSPENSION
0
SUSPENSION ONLY
2
PROBATION ONLY
0
PUBLIC REPRIMAND
0
OTHER DECISIONS
Petition for Modification or Termination of Probation
0
GRANTED
3
DENIED
3
TOTAL
Petition for Reinstatement of Revoked License/
Registration/Certification
7
GRANTED
9
DENIED
16
TOTAL
Cost Recovery to DCA
$416,155.54
ORDERED
$118,437.67
COLLECTED
Consumer Restitution to Consumers/Refunds/Savings
N/A
RESTITUTION ORDERED
N/A
AMOUNT REFUNDED
N/A
REWORK AT NO CHARGE
N/A
ADJUSTMENTS IN MONEY OWED/PRODUCT
RETURNED/EXCHANGED
N/A
TOTAL SAVINGS ACHIEVED FOR CONSUMERS
BOARD OF VOCATIONAL NURSING AND PSYCHIATRIC TECHNICIANS
Please refer to Page 9 for an exPlanation of the definitions and criteria for data rePorted in the enforcement section.
Section 139 Report
Pg. 165
Pg. 175
Pg. 178
Pg. 181
Expenditure Categories
Fund Conditions
Revenue Sources
2013 / 14 ANNUAL REPORT
164
Section 139 Report
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
ACCOUNTANCY,
CALIFORNIA
BOARD OF
CERTIFIED PUBLIC
ACCOUNTANT (CPA)
UNIFORM CERTIFIED PUBLIC
ACCOUNTANT EXAMINATION
(CPA EXAM)
5081
5092
5093
9.2
OA; INTERNAL/
EXTERNAL REVIEW
AS NEEDED
2008 2008
CRITERION-
REFERENCED
X
$0 $0 $900 $0
PROFESSIONAL ETHICS FOR
CERTIFIED PUBLIC ACCOUNTANTS
– SUPPLEMENTAL EXAMINATION
5018
5082
5092
5093
10
PREREQUISITES
APPLY TO
LICENSURE ONLY
2013 2013 SET IN REGULATION $0 $0 $0 $0
ACUPUNCTURE
BOARD
ACUPUNCTURE
CALIFORNIA ACUPUNCTURE
LICENSING EXAMINATION
4938
4939
4940
1399.420
1399.432
1399.434
1399.436
1399.439
NO NATIONAL
COMPETENCY
EXISTS FOR
PROFESSION, SO
OA UPDATE EVERY
5 YEARS
2013 2008 MODIFIED ANGOFF X $93 $211 $297 $211
ARCHITECTS
BOARD,
CALIFORNIA
ARCHITECT
ARCHITECT REGISTRATION
EXAMINATION (ARE)
5550
5552
116
OA; INTERNAL/
EXTERNAL REVIEW
AS NEEDED
2012 2012
MODIFIED ANGOFF X
$1 $2 $117 $17
CALIFORNIA SUPPLEMENTAL
EXAMINATION (CSE)
OA; INTERNAL
REVIEW EVERY
5 YEARS OR AS
NEEDED
2014 2007 $106 $193 $127 $15
ATHLETIC
COMMISSION,
CALIFORNIA
STATE
PROMOTER
18640
18648
213
CURRENTLY, THE ATHLETIC COMMISSION DOES NOT ADMINISTER ANY EXAMINATIONS FOR ITS
LICENSEES.
JUDGE 379
MANAGER 218
MATCHMAKER 217
REFEREE 371
SECOND 218
TIMEKEEPER 218
AUTOMOTIVE
REPAIR, BUREAU
OF
SMOG CHECK
SMOG CHECK INSPECTOR
HEALTH &
SAFETY CODE
44014
44031.5
3340.28
3340.29
OA; INTERNAL
REVIEW EVERY 5
YEARS
2009 2009
MODIFIED ANGOFF X $62 $129.2 $56
SMOG CHECK REPAIR TECHNICIAN
BRAKE ADJUSTER (A,B,C)
BRAKE ADJUSTER
9887.2 3310 2011 2011
LAMP ADJUSTER LAMP ADJUSTER
BARBERING AND
COSMETOLOGY,
BOARD OF
BARBER BARBER 7321.5
909
910
924
926
EXTERNAL REVIEW
AS NEEDED
2011 2007
CRITERION-
REFERENCED
X
THE BOARD IS CHARGED $15 PER PERSON
PER NATIONAL EXAM ($15 FOR WRITTEN
AND $15 FOR PRACTICAL), INCLUSIVE OF
OA AND ED.
COSMETOLOGY COSMETOLOGY 7321 2014 2009
ELECTROLOGY ELECTROLOGY 7330 2011 2011
ESTHETICIAN ESTHETICIAN 7324
909
910
2012 2007
MANICURIST MANICURIST 7326 2013 2009
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
165
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
BEHAVIORAL
SCIENCES,
BOARD OF
LICENSED CLINICAL
SOCIAL WORKER
(LCSW)
LCSW STANDARD WRITTEN
4996.1
4996.2
OA; ANNUAL
INTERNAL/
EXTERNAL REVIEW
2010 2010
MODIFIED ANGOFF X $753 $556
LCSW CLINICAL VIGNETTE
LICENSED
EDUCATIONAL
PSYCHOLOGIST (LEP)
LEP 4989.20 2009 2009
LICENSED
PROFESSIONAL
CLINICAL COUNSELOR
(LPCC)
LPCC
4999.32
4999.33
4999.44
4999.50
2011 2011
LPCC LAW AND ETHICS
GRANDPARENTING
LPCC LICENSED CLINICAL SOCIAL
WORKER GAP
LPCC MARRIAGE AND FAMILY
THERAPIST GAP
LPCC CALIFORNIA LAW AND ETHICS
LICENSED MARRIAGE
AND FAMILY
THERAPIST (MFT)
LMFT STANDARD WRITTEN
4980.37
4980.40
4980.41
4980.43
2012 2012
LMFT CLINICAL VIGNETTE
CEMETERY AND
FUNERAL BUREAU
CEMETERY BROKER CEMETERY BROKER 9702
ANNUAL INTERNAL
REVIEW
2013 2013
MODIFIED
ANGOFF
X
$1 $1
CEMETERY MANAGER CEMETERY MANAGER 9723.1 2326.1 (A)(1) 2012 2012 $1
CREMATORY
MANAGER
CREMATORY MANAGER
9787
9787.3
2326.1 (A)(1) 2010 2010 $1
EMBALMER EMBALMER
7642
7643
7646
1235 2014 2014 $11 $8 $15
FUNERAL DIRECTOR FUNERAL DIRECTOR
7618
7619
2011 2011 $33
CHIROPRACTIC
EXAMINERS,
BOARD OF
DOCTOR OF
CHIROPRACTIC
NATIONAL BOARD OF
CHIROPRACTIC EXAMINERS
EXAMINATION PARTS I, II, III, IV
AND PHYSIOTHERAPY
SECTION
6, CHIRO-
PRACTIC
INITIATIVE
ACT
EXTERNAL 2010 2009
MODIFIED ANGOFF
AND EQUATING
X
NA NA NA NA
CALIFORNIA LAW AND
PROFESSIONAL PRACTICE
EXAMINATION (CLPPE)
INTERNAL 2014 2004 MODIFIED ANGOFF 0 $45 0 0
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
166
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
CONTRACTORS
STATE LICENSE
BOARD
A
GENERAL ENGINEERING
CONTRACTOR
7056–7058
825
826
INTERNAL REVIEW
AS NEEDED
2014 2009
MODIFIED ANGOFF X
$635
(PY)
$1,125
(PY)
$1,971
(PY)
$96
(PY)
B GENERAL BUILDING 2013 2009
C-2 INSULATION AND ACOUSTICAL 2011 2011
C-4
BOILER, HOT WATER HEATING,
AND STEAM FITTING
2011 2011
C-5 FRAMING AND ROUGH CARPENTRY 2013 2013
C-6
CABINET, MILLWORK, AND FINISH
CARPENTRY
2009 2009
C-7 LOW VOLTAGE SYSTEMS 2011 2011
C-8 CONCRETE 2010 2010
C-9 DRYWALL 2010 2010
C-10 ELECTRICAL 2013 2008
C-11 ELEVATOR 2014 2009
C-12 EARTHWORK AND PAVING 2011 2011
C-13 FENCING 2013 2008
C-15 FLOORING AND FLOOR COVERING 2014 2009
C-16 FIRE PROTECTION 2011 2011
C-17 GLAZING 2010 2010
C-20
WARM AIR HEATING, VENT-
ILATING, AND AIR CONDITIONING
2009 2009
C-21
BUILDING MOVING AND
DEMOLITION
2012 2012
C-23 ORNAMENTAL METAL 2009 2009
C-27 LANDSCAPING 2010 2010
C-28 LOCK AND SECURITY EQUIPMENT 2013 2008
C-29 MASONRY 2010 2010
C-31
CONSTRUCTION ZONE TRAFFIC
CONTROL
2010 2010
C-32
PARKING AND HIGHWAY
IMPROVEMENT
2010 2010
C-33 PAINTING AND DECORATING 2010 2010
C-34 PIPELINE 2012 2012
C-35 LATHING AND PLASTERING 2013 2008
C-36 PLUMBING 2014 2009
C-38 REFRIGERATION 2013 2013
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
167
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
CONTRACTORS
STATE LICENSE
BOARD
C-39 ROOFING
7056–7058
825
826
INTERNAL REVIEW
AS NEEDED
2010 2010
MODIFIED ANGOFF X
$635
(PY)
$1,125
(PY)
$1,971
(PY)
$96
(PY)
C-42 SANITATION SYSTEM 2012 2012
C-43 SHEET METAL 2009 2009
C-45 SIGN 2012 2012
C-46 SOLAR 2012 2012
C-47
GENERAL MANUFACTURED
HOUSING
2012 2012
C-50 REINFORCING STEEL 2012 2012
C-51 STRUCTURAL STEEL 2014 2009
C-53 SWIMMING POOL 2011 2011
C-54 CERAMIC AND MOSAIC TILE 2011 2011
C-55 WATER CONDITIONING 2012 2012
C-57 WELL DRILLING 2012 2012
C-60 WELDING 2013 2008
N/A
ASBESTOS REMOVAL
CERTIFICATION
2010 2010
N/A
HAZARDOUS SUBSTANCE
REMOVAL CERTIFICATION
2012 2012
N/A LAW AND BUSINESS 2010 2010
COURT REPORTERS
BOARD OF
CALIFORNIA
CERTIFIED
SHORTHAND
REPORTER (CSR)
CERTIFIED SHORTHAND REPORTER 8020 2418
OA; INTERNAL/
EXTERNAL REVIEW
2010 2010 MODIFIED ANGOFF X $0 $14 $74 $3
DENTAL BOARD
OF CALIFORNIA
DENTIST
PORTFOLIO 1632 (C)(1) 2013
WREB 1632 (C)(2) 2007
LAW & ETHICS 1632 (B) 2005 2005
REGISTERED DENTAL
ASSISTANT
WRITTEN
1752.1
TITLE 16
DIV 10
1076/1077
2010 2010 MODIFIED ANGOFF X $15
PRACTICAL
SPECIFIED IN
STATUTE
LAW & ETHICS 1752.16 2013 2013 MODIFIED ANGOFF X $38
REGISTERED DENTAL
ASSISTANT IN
EXTENDED FUNCTIONS
WRITTEN
1753
TITLE 16
DIV 10
1076/1077
2009 2009 MODIFIED ANGOFF X
PRACTICAL/CLINICAL
SPECIFIED IN
STATUTE
ORTHODONTIC
ASSISTANT
WRITTEN 1750.2 2013 2013 MODIFIED ANGOFF X $30
DENTAL SEDATION
PERMIT
WRITTEN 1750.4 2010 2010 MODIFIED ANGOFF X $37
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
168
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
DENTAL HYGIENE
COMMITTEE OF
CALIFORNIA
REGISTERED DENTAL
HYGIENIST (RDH)
CALIFORNIA CLINICAL EXAM
1917
1917.1
1917.2
1082
1082.1
1082.3
INTERNAL REVIEW
EVERY 9 YEARS
1998 1998
MODIFIED ANGOFF
X
$143
CALIFORNIA LAW AND ETHICS
EXAM (RDH)
2010 2010
REGISTERED
DENTAL HYGIENIST
IN ALTERNATIVE
PRACTICE (RDHAP)
CALIFORNIA LAW AND ETHICS
EXAM (RDHAP)
1922
1079.2
1082
2013 2013
ENGINEERS, LAND
SURVEYORS, AND
GEOLOGISTS,
BOARD FOR
PROFESSIONAL
AGRICULTURAL
ENGINEER
PE AGRICULTURAL
6704
6732
6750–59
404
420–424
427.10
438
OA; INTERNAL/
EXTERNAL REVIEW
AS NEEDED
2009 2009
MODIFIED ANGOFF X $0 $1,236 $14 $0
CHEMICAL ENGINEER PE CHEMICAL 2011 2011
CIVIL ENGINEER
(NATIONAL)
PE CIVIL
BREADTH & DEPTH
2006 2006
CIVIL ENGINEER
(CALIFORNIA)
SEISMIC PRINCIPLES/
ENGINEERING SURVEY
6702
6704
6731
6731.1
6750–59
2011 2011
CONTROL SYSTEMS
ENGINEER
PE CONTROL SYSTEMS
6704
6732
6750–59
2011 2011
ELECTRICAL ENGINEER PE ELECTRICAL
6702.1
6704
6750–59
2007 2007
ENGINEER-IN-
TRAINING (EIT)
FUNDAMENTALS OF ENGINEERING
(FE)
6704
6750–59
2003 2003
FIRE PROTECTION
ENGINEER
PE FIRE PROTECTION
6704
6732
6750–59
2012 2012
GEOTECHNICAL
ENGINEER
GEOTECHNICAL ENGINEER
6730.2
6736.1
404
420–424
426.50
426.51
427.20
2010 2010
INDUSTRIAL ENGINEER PE INDUSTRIAL
6704
6732
6750–59
404–424
427.10
438
2013 2013
LAND SURVEYOR
(NATIONAL)
PRINCIPLES OF SURVEYING (PS) 8741–8743 2003 2003
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
169
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
ENGINEERS, LAND
SURVEYORS, AND
GEOLOGISTS,
BOARD FOR
PROFESSIONAL
LAND SURVEYOR
(CALIFORNIA)
PROFESSIONAL LAND SURVEYOR
8708
8741–8743
404–424
427.10
438
OA; INTERNAL/
EXTERNAL REVIEW
AS NEEDED
2011 2011
MODIFIED ANGOFF X
$0 $1,236 $14 $0
LAND SURVEYOR-IN-
TRAINING (LSIT)
FUNDAMENTALS OF SURVEYING
(FS)
8741–8743
404
420–424
438
2003 2003
MECHANICAL
ENGINEER
PE MECHANICAL
6702.2
6704
6750–59
404
420–424
427.10
438
2007 2007
METALLURGICAL
ENGINEER
PE METALLURGICAL AND
MATERIALS
6704
6732
6750–59
2008 2008
NUCLEAR ENGINEER PE NUCLEAR
6704
6732
6750–59
2012 2012
PETROLEUM ENGINEER PE PETROLEUM 2014 2014
STRUCTURAL
ENGINEER (NATIONAL)
LATERAL FORCES
VERTICAL FORCES
6730.2
6736
6763.1
404
420–424
426.10-
426.14
427.30
2011 2011
TRAFFIC ENGINEER TRAFFIC ENGINEER
6704
6732
6750–59
404
420–424
427.10
438
2010 2010
PROFESSIONAL
GEOLOGIST
(NATIONAL) FUNDAMENTALS – GIT 7843
3031
REGULATORY
REVIEW
2010 2010
$0 $286 $220 $0
(NATIONAL) PRACTICE – PG
7841
CALIFORNIA SPECIFIC – CSE 2013 2013
PROFESSIONAL
GEOPHYSICIST
PROFESSIONAL GEOPHYSICIST
(PGP)
7841.1 3031 2014 2005
CERTIFIED
ENGINEERING
GEOLOGIST
CERTIFIED ENGINEERING
GEOLOGIST (CEG)
7842
3032
3041
2013 2013
CERTIFIED
HYDROGEOLOGIST
CERTIFIED HYDROGEOLOGIST (CHG)
3032
3042
2013 2013
GUIDE DOGS FOR
THE BLIND, STATE
BOARD OF
GUIDE DOG
INSTRUCTOR
GUIDE DOG INSTRUCTOR WRITTEN
EXAMINATION
7208
7209
2261
2265
REGULATORY
REVIEW
2012 2012
MODIFIED ANGOFF
$24 $2 $4 $0
GUIDE DOG INSTRUCTOR
PRACTICAL/ORAL EXAMINATION
7211
CRITERION-
REFERENCED
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
170
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
LANDSCAPE
ARCHITECTS
TECHNICAL
COMMITTEE
LANDSCAPE
ARCHITECT
(NATIONAL)
LANDSCAPE ARCHITECTS
REGISTRATION EXAMINATION
(LARE)
5650
5651
2610
2615
2620
2621
OA; INTERNAL/
EXTERNAL REVIEW
AS NEEDED
2011 2011
MODIFIED ANGOFF X
$1 $2 $25 $10
LANDSCAPE
ARCHITECT
(SUPPLEMENTAL)
CALIFORNIA SUPPLEMENTAL
EXAMINATION (CSE)
OA; INTERNAL
REVIEW EVERY
5 YEARS OR AS
NEEDED
2014 2006 $56 $8 $16 $10
MEDICAL BOARD
OF CALIFORNIA
PHYSICIAN AND
SURGEON
UNITED STATES MEDICAL
LICENSING EXAMINATION
2170
PREREQUISITES
ARE DETERMINED
BY THE AGENCY
ADMINISTERING
THE
EXAMINATION.
2004 2004
MODIFIED ANGOFF
WITH RASCH
MODEL EQUATING
X
EXAMINATIONS ARE ADMINISTERED
BY OUTSIDE AGENCIES. THEREFORE,
NO EXPENSES ARE INCURRED BY THE
BOARD.
CONTACT LENS
DISPENSER
NATIONAL CONTACT LENS
EXAMINER EXAM
2559.2
2561
2006 2006
MODIFIED ANGOFF
SPECTACLE LENS
DISPENSER
AMERICAN BOARD OF OPTICIANRY
COMPETENCY EXAM
2006 2006
LICENSED MIDWIFE
NORTH AMERICAN REGISTRY OF
MIDWIVES
2512.5
2513
2008–2009 2008–2009
POLYSOMNOGRAPHIC
TECHNICIAN
CERTIFIED POLYSOMNOGRAPHIC
TECHNICIAN (CPSGT)
3575
2009 2009
POLYSOMNOGRAPHIC
TECHNOLOGIST
REGISTERED POLYSOMNOGRAPHIC
TECHNOLOGIST (RPSBT)
2009 2009
NATUROPATHIC
MEDICINE
COMMITTEE
NATUROPATHIC
DOCTOR
NPLEX I & II
3630
3631
4220
EXTERNAL REVIEW
EVERY 5 YEARS
2012 2012 MODIFIED ANGOFF X
NO COST TO THE COMMITTEE; NATIONAL
EXAMS ARE CREATED, ADMINISTERED,
AND EVALUATED BY EXTERNAL SOURCES.
OCCUPATIONAL
THERAPY,
CALIFORNIA
BOARD OF
OCCUPATIONAL
THERAPIST
OCCUPATIONAL THERAPIST,
REGISTERED (OTR)
2570.6
OA; EXTERNAL
REVIEW
2012 2014 MODIFIED ANGOFF X
EXAMINATIONS ARE ADMINISTERED
BY AN EXTERNAL ORGANIZATION.
THEREFORE, NO EXPENSES ARE
INCURRED BY THE BOARD.
OCCUPATIONAL
THERAPY ASSISTANT
CERTIFIED OCCUPATIONAL
THERAPY ASSISTANT (COTA)
OPTOMETRY,
BOARD OF
OPTOMETRIST (OPT)
CALIFORNIA LAW AND
REGULATIONS EXAMINATION
(CLRE)
3041.2
3046
1523
OA; EXTERNAL
REVIEW THROUGH
OPES
2009 2009
NEDELSKY,
MODIFIED ANGOFF
X $23
NATIONAL EXAMINATION
ADMINISTERED BY NATIONAL
BOARD OF EXAMINERS IN
OPTOMETRY (NBEO)
OA; EXTERNAL
REVIEW THROUGH
NBEO
2006
OSTEOPATHIC
MEDICAL BOARD
OF CALIFORNIA
OSTEOPATHIC
PHYSICIAN AND
SURGEON
COMLEX LEVELS 1,
2 (CE), 2 (PE), AND 3
2099.5 1620
EXTERNAL REVIEW
EVERY 3–5 YEARS
2012 2012 MODIFIED ANGOFF X
EXAMINATIONS ARE ADMINISTERED BY
THE NATIONAL BOARD OF OSTEOPATHIC
MEDICAL EXAMINERS, INC. NO COST TO
THE BOARD.
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
171
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
PHARMACY,
CALIFORNIA
STATE BOARD OF
PHARMACIST
CALIFORNIA PRACTICE STANDARDS
AND JURISPRUDENCE EXAMINATION
FOR PHARMACISTS (CPJE)
4200
4200.1
4200.2
4200.3
4200.4
4209
4400
1719
1720
1720.1
1721
1723.1
1724
1725
1728
1749
OA; INTERNAL/
EXTERNAL REVIEW
2009/
2010
2010
MODIFIED ANGOFF X
$31 $153 $81 $64
NORTH AMERICAN PHARMACIST
LICENSURE EXAMINATION
(NAPLEX)
OA
ADMINISTERED BY THE NATIONAL
ASSOCIATION OF BOARDS OF PHARMACY
PHYSICAL
THERAPY BOARD
OF CALIFORNIA
PHYSICAL THERAPIST
(PT)
NATIONAL PHYSICAL THERAPY
EXAMINATION (NPTE)
2650
2653
1398.25
1398.26
1398.26.1
1398.26.5
1398.30
1398.31
INTERNAL:
ANNUALLY
NPTE:
2007
NPTE:
2007
ANGOFF X
$5,000 PAID DIRECTLY TO THE
FEDERATION OF STATE BOARDS OF
PHYSICAL THERAPY
FOR NPTE ONLY.
CALIFORNIA LAW EXAMINATION
(CLE)
EXTERNAL:
ANNUALLY AND
5 YEARS
CLE:
2012
CLE:
2012
PHYSICAL THERAPIST
ASSISTANT (PTA)
NATIONAL PHYSICAL THERAPY
EXAMINATION (NPTE)
2650
2654
1398.47
1398.51
INTERNAL:
ANNUALLY
NPTE:
2007
NPTE: 2007
CALIFORNIA LAW EXAMINATION
(CLE)
EXTERNAL:
ANNUALLY AND
5 YEARS
CLE: 2012 CLE: 2012
KINESIOLOGICAL
ELECTROMYOGRAPHER
(KEMG)
KEMG
2620.5
1399.63
1399.65
1990 1990
ELECTRONEURO-
MYOGRAPHER (ENMG)
ENMG
1399.64
1399.65
1994 1994
PHYSICIAN
ASSISTANT BOARD
PHYSICIAN ASSISTANT PANCE 3519 1399.507 OA 2010 MODIFIED ANGOFF
PODIATRIC
MEDICINE,
CALIFORNIA
BOARD OF
E-PERMANENT
NBPME PART I
2486
(A-C)
1399.660
EXAMINATIONS ADMINISTERED BY AN
OUTSIDE AGENCY WITH NO EXPENSE
TO THE STATE.
NBPME PART II
NBPME PART III
OA; INTERNAL/
EXTERNAL REVIEW
2010 MODIFIED ANGOFF
PROFESSIONAL
FIDUCIARIES
BUREAU
PROFESSIONAL
FIDUCIARY (PF)
PROFESSIONAL FIDUCIARIES EXAM 6539 4500
EXTERNAL REVIEW
EVERY 4 YEARS
2013 2013
CRITERION-
REFERENCED
X
EXAM IS CREATED AND ADMINISTERED
BY OUTSIDE AGENCIES WITH NO
EXPENSE TO THE STATE.
PSYCHOLOGY,
BOARD OF
PSYCHOLOGIST
EXAMINATION FOR PROFESSIONAL
PRACTICE IN PSYCHOLOGY (EPPP)
2914
1387
ET SEQ
OA; EXTERNAL
REVIEW
2010 2010
X
$0 $0 $0
$0
CALIFORNIA PSYCHOLOGY
SUPPLEMENTAL EXAMINATION
(CPSE); CALIFORNIA PSYCHOLOGY
LAWS AND ETHICS EXAMINATION
(CPLEE)
2012
2004
(CURRENT
EXAM HAS
NOT BEEN
LINKED TO
2012 OA)
MODIFIED ANGOFF $0 $86 $36
$0
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
172
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
REAL ESTATE,
BUREAU OF
RE SALESPERSON RE SALESPERSON
10150–10153 N/A PER STATUTE 2010 2010
PRE-DETERMINED
CUT SCORE,
TRANSITIONING TO
MODIFIED ANGOFF
X $89.3
$122.7 $36.3 $17.4
RE BROKER
RE Broker
REAL ESTATE
APPRAISERS,
BUREAU OF
APPRAISER
Appraiser License
11340 3621
NONE UNTIL
1/1/2015
2013
2013
CRITERION-
REFERENCED
X N/A N/A N/A
N/A
CERTIFIED RESIDENTIAL
Certified Residential License
CERTIFIED GENERAL
Certified General License
REGISTERED
NURSING,
BOARD OF
REGISTERED NURSE NCLEX-RN
144
2736
1412
1426
OA; INTERNAL/
EXTERNAL REVIEW;
INTERIM 4 YEARS,
FULL 8 YEARS
2011 2013
ITEM RESPONSE
THEORY
X $21
RESPIRATORY
CARE BOARD OF
CALIFORNIA
RESPIRATORY CARE
PRACTITIONER
CERTIFIED RESPIRATORY
THERAPIST
3740
OA; ONGOING
INTERNAL REVIEW
2007 2009 MODIFIED ANGOFF X $5
SECURITY AND
INVESTIGATIVE
SERVICES,
BUREAU OF
ALARM COMPANY
OPERATOR
ALARM COMPANY QUALIFIED
MANAGER
144
7599
601
620
INTERNAL REVIEW
OF QUALIFYING
EXPERIENCE/
OA ONGOING
2004 2004
MODIFIED ANGOFF X
$46.5 $33
$16
PRIVATE
INVESTIGATOR
PRIVATE INVESTIGATOR
144
7525
7526
7541
2004 2004
$54
PRIVATE PATROL
OPERATOR
PRIVATE PATROL OPERATOR
144
7582
7583
2012 2012 $81 $30
REPOSSESSOR
REPOSSESSOR QUALIFIED
MANAGER
7503
7504
2004 2004 $46.5 $33 $10.5
SPEECH-
LANGUAGE
PATHOLOGY
AND AUDIOLOGY
AND HEARING
AID DISPENSERS
BOARD
SPEECH-LANGUAGE
PATHOLOGY
THE PRAXIS SERIES
2531
2532
2532.2
1399
152.3
OA; INTERNAL/
EXTERNAL REVIEW
EVERY 5 TO 7
YEARS
2014 1999
MODIFIED TUCKER-
ANGOFF
X
$60 N/A N/A
N/AAUDIOLOGY
2531
2532
2532.2
2532.25
2008 2008
HEARING AID
DISPENSER
HEARING AID DISPENSER
WRITTEN/PRACTICAL
EXAMINATIONS
2538.25
2538.26
1399.120
OA; INTERNAL/
EXTERNAL REVIEW
EVERY 5 YEARS
2012 2012 MODIFIED ANGOFF $82 $45 $53
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
173
Section 139 Report
EXAMINATION PROGRAM
PREREQUISITES
1
for admittance to the
examination
EXAMINATION VALIDATION
2
Occupational Analysis (OA)
Examination Development (ED)
COSTS (IN THOUSANDS)
3
per occurrence (PO)
or per year (PY)
BOARD/BUREAU/
COMMITTEES
LICENSE TYPE(S) EXAM TITLE(S)
MANDATING CODE(S) ASSESSMENT
METHOD AND
FREQUENCY
MOST
RECENT
OA
OA LINKED
TO CURRENT
EXAM
PASSING SCORE
METHOD
PERIODIC
ITEM
ANALYSIS
OA
(PO)
ED
(PO)
TESTING
(PY)
PROGRAM
EVALUATION
(PO)B&P CCR
STRUCTURAL
PEST CONTROL
BOARD
APPLICATOR APPLICATOR 8564.5
INTERNAL/
EXTERNAL REVIEW
EVERY 5 YEARS
II-2001
III-2002
2001/
2002
SPECIFIED IN
STATUTE
$14 $160 $103
FIELD
REPRESENTATIVE
FIELD REPRESENTATIVE
8563
8564
8566
1937
I-2008
II-2010
III-2008
I-2008
II-2010
III-2008
X
OPERATOR OPERATOR
8561
8562
8565
VETERINARY
MEDICAL BOARD
VETERINARIAN
NAVLE
4846.1
4846.2
4848
2010.1
2014
2015.2
2022
2023
2024
2025
OA
2009 2009
MODIFIED ANGOFF N/A
N/A N/A
CSB 2013 2013 X $51 $16
VLE
N/A N/A N/A N/A N/A
VETERINARY
TEMPORARY/
RECIPROCITY
VLE 4848
2021
2021.1
2021.3
REGISTERED
VETERINARY
TECHNICIAN
CARVT
4833
4839
4841.5
2065
2067
2068
2068.5
2068.6
OA
2004 2004 X $36 $28
VTNE 2010 2010 N/A N/A
VOCATIONAL
NURSING AND
PSYCHIATRIC
TECHNICIANS,
BOARD OF
VOCATIONAL NURSE
NATIONAL COUNCIL LICENSURE
EXAMINATION FOR PRACTICAL
NURSES
2866 (A-D)
2516
2521
2530(G)
2532
2533
2534
2534.1
2534J
OA; EXTERNAL
REVIEW EVERY
3 YEARS
2012 2012
MODIFIED ANGOFF
X
PSYCHIATRIC
TECHNICIAN
CALIFORNIA PSYCHIATRIC
TECHNICIAN LICENSURE EXAM
4511 (A-D)
2575
2578
2585(G)
2586
2587
2588
2588.1
OA; EXTERNAL
REVIEW EVERY
5 YEARS
2014 2007 X $24.4 $75.2 $37.3
1. Prerequisites for admittance to the examination are mandated by Business and Professions (B&P) Code and/or California Code of Regulations (CCR); and assessed using a
number of methods, including valid occupational analyses, national standards, and regulatory review. CCR codes are Title 16 unless otherwise indicated.
2. Methods used to establish passing scores vary across exam administrations, and are based on minimum competence criteria necessary for licensure.
3. Included are costs for personnel required to perform these functions.
2013 / 14 ANNUAL REPORT SECTION 139 REPORT
174
FISCAL YEAR 2013–14 – NET EXPENDITURES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Personal
Services
Operating
Expenses
Subtotal
(Month 13)
Less (-)
Reimbursements
Less (-)
Distributed Costs
Total Net
Expenditures
1111–BUREAUS & PROGRAMS
ARBITRATION CERTIFICATION PROGRAM 0166 CERTIFICATION ACCOUNT $766 $344 $1,110 $- $- $1,110
AUTOMOTIVE REPAIR, BUREAU OF
0421 VEHICLE INSPECTION AND REPAIR FUND $48,829 $53,833 $102,662 $(716) $(71) $101,875
0582 HIGH POLLUTER REPAIR OR REMOVAL ACCOUNT $4,582 $24,850 $29,432 $- $- $29,432
3122 ENHANCED FLEET MODERNIZATION
SUBACCOUNT
$344 $35,960 $36,304 $- $- $36,304
BAR–TOTAL $53,755 $114,643 $168,398 $(716) $(71) $167,611
CEMETERY AND FUNERAL BUREAU
0717 CEMETERY FUND $1,354 $964 $2,318 $(11) $(115) $2,192
0750 STATE FUNERAL DIRECTORS AND
EMBALMERS FUND
$592 $1,193 $1,785 $(7) $- $1,778
CFB–TOTAL $1,946 $2,157 $4,103 $(18) $(115) $3,970
ELECTRONIC AND APPLIANCE REPAIR, BUREAU OF 0325 ELECTRONIC AND APPLIANCE REPAIR FUND $928 $1,506 $2,434 $(3) $(61) $2,370
HOME FURNISHINGS AND THERMAL
INSULATION, BUREAU OF
0752 BUREAU OF HOME FURNISHINGS AND THERMAL
INSULATION FUND
$2,135 $2,319 $4,454 $(1) $- $4,453
BEAR/HFTI–TOTAL $3,063 $3,825 $6,888 $(4) $(61) $6,823
PRIVATE POSTSECONDARY EDUCATION,
BUREAU FOR
0305 PRIVATE POSTSECONDARY EDUCATION
ADMINISTRATION FUND
$5,092 $3,560 $8,652 $(6) $- $8,646
0960 STUDENT TUITION RECOVERY FUND $- $1,773 $1,773 $- $- $1,773
BPPE–TOTAL $5,092 $5,333 $10,425 $(6) $- $10,419
PROFESSIONAL FIDUCIARIES BUREAU 3108 PROFESSIONAL FIDUCIARY FUND $172 $249 $421 $- $- $421
BUREAU OF REAL ESTATE APPRAISERS 0400 REAL ESTATE APPRAISERS FUND $3,008 $2,054 $5,062 $(7) $- $5,055
BUREAU OF REAL ESTATE 0317 REAL ESTATE FUND $27,917 $16,750 $44,667 $(10) $- $44,657
SECURITY AND INVESTIGATIVE SERVICES,
BUREAU OF
0239 PRIVATE SECURITY SERVICES FUND $3,712 $7,899 $11,611 $(645) $(104) $10,862
0769 PRIVATE INVESTIGATOR FUND $261 $375 $636 $(10) $- $626
BSIS–TOTAL $3,973 $8,274 $12,247 $(655) $(104) $11,488
TELEPHONE MEDICAL ADVICE SERVICES BUREAU 0459 TELEPHONE MEDICAL ADVICE SERVICES FUND $121 $37 $158 $- $- $158
1111–TOTAL $99,813 $153,666 $253,479 $(1,416) $(351) $251,712
Expenditure Categories
2013 / 14 ANNUAL REPORT EXPENDITURE CATEGORIES
175
FISCAL YEAR 2013–14 – NET EXPENDITURES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Personal
Services
Operating
Expenses
Subtotal
(Month 13)
Less (-)
Reimbursements
Less (-)
Distributed Costs
Total Net
Expenditures
1110–REGULATORY BOARDS
ACCOUNTANCY, CALIFORNIA BOARD OF 0704 ACCOUNTANCY FUND $6,820 $4,901 $11,721 $(289) $- $11,432
ACUPUNCTURE BOARD 0108 ACUPUNCTURE FUND $644 $1,894 $2,538 $(26) $- $2,512
ARCHITECTS BOARD, CALIFORNIA 0706 CALIFORNIA ARCHITECTS BOARD FUND $1,465 $1,574 $3,039 $(31) $(26) $2,982
ATHLETIC COMMISSION, STATE
0326 STATE ATHLETIC FUND $602 $592 $1,194 $- $- $1,194
9250 BOXERS' PENSION $35 $191 $226 $- $- $226
0492 STATE ATHLETIC COMMISSION NEUROLOGICAL
EXAMINATION ACCOUNT
$- $25 $25 $- $- $25
ATCOM–TOTAL $637 $808 $1,445 $- $- $1,445
BARBERING AND COSMETOLOGY, BOARD OF 0069 BARBERING & COSMETOLOGY FUND $6,649 $13,823 $20,472 $(125) $- $20,347
BEHAVIORAL SCIENCE, BOARD OF 0773 BEHAVIORAL SCIENCE EXAMINERS FUND $3,416 $4,476 $7,892 $(161) $- $7,731
BOARD OF CHIROPRACTIC EXAMINERS 0152 CHIROPRACTIC EXAMINERS FUND $1,491 $1,707 $3,198 $(145) $- $3,053
CONTRACTORS' STATE LICENSE BOARD
0735 CONTRACTORS' LICENSE FUND $31,052 $26,816 $57,868 $(457) $- $57,411
0093 CONSTRUCTION MANAGEMENT EDUCATION
ACCOUNT (CMEA)
$- $158 $158 $- $- $158
CSLB–TOTAL $31,052 $26,974 $58,026 $(457) $- $57,569
COURT REPORTERS BOARD OF CALIFORNIA
0771 COURT REPORTERS FUND $493 $380 $873 $(5) $- $868
0410 TRANSCRIPT REIMBURSEMENT FUND $- $195 $195 $- $- $195
CRB–TOTAL $493 $575 $1,068 $(5) $- $1,063
DENTAL HYGIENE COMMITTEE 3140 STATE DENTAL HYGIENE FUND $617 $674 $1,291 $(24) $- $1,267
DENTAL BOARD OF CALIFORNIA
3142 STATE DENTAL ASSISTANT FUND $577 $1,053 $1,630 $(2) $- $1,628
0741 STATE DENTISTRY FUND $5,366 $5,338 $10,704 $(583) $- $10,121
3039 DENTALLY UNDERSERVED ACCOUNT $- $80 $80 $- $- $80
DBC–TOTAL $5,943 $6,471 $12,414 $(585) $- $11,829
ENGINEERS AND LAND SURVEYORS, BOARD
FOR PROFESSIONAL
0770 PROFESSIONAL ENGINEERS' AND LAND
SURVEYORS' FUND
$3,147 $4,696 $7,843 $(92) $- $7,751
GEOLOGISTS AND GEOPHYSICISTS
PROGRAM
0205 GEOLOGY AND GEOPHYSICS FUND $396 $740 $1,136 $- $- $1,136
BPELSGP–TOTAL $3,543 $5,436 $8,979 $(92) $- $8,887
2013 / 14 ANNUAL REPORT EXPENDITURE CATEGORIES
Expenditure Categories
176
FISCAL YEAR 2013–14 – NET EXPENDITURES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Personal
Services
Operating
Expenses
Subtotal
(Month 13)
Less (-)
Reimbursements
Less (-)
Distributed Costs
Total Net
Expenditures
GUIDE DOGS FOR THE BLIND, STATE BOARD OF 0024 STATE BOARD OF GUIDE DOGS FOR THE BLIND FUND $87 $59 $146 $- $- $146
HEARING AID DISPENSERS COMMITTEE 0208 HEARING AID DISPENSERS ACCOUNT
LANDSCAPE ARCHITECTS TECHNICAL COMMITTEE 0757 LANDSCAPE ARCHITECTS FUND $346 $365 $711 $- $- $711
MEDICAL BOARD OF CALIFORNIA
0758 CONTINGENT FUND OF THE MEDICAL BOARD OF
CALIFORNIA
$25,184 $32,150 $57,334 $(1,995) $(617) $54,722
0210 OUTPATIENT SETTING FUND OF THE MEDICAL
BOARD OF CALIFORNIA
$- $1 $1 $- $- $1
0175 DISPENSING OPTICIANS FUND $71 $167 $238 $- $- $238
0942 156 SPECIAL DEPOSIT FUND/ASSET FORFEITURE
ACCOUNT
$- $443 $443 $- $- $443
0755 LICENSED MIDWIFERY FUND (REVENUE ONLY) $- $- $- $- $- $-
MBC–TOTAL $25,255 $32,761 $58,016 $(1,995) $(617) $55,404
NATUROPATHIC MEDICINE COMMITTEE 3069 NATUROPATHIC DOCTOR'S FUND $105 $53 $158 $(7) $- $151
OCCUPATIONAL THERAPY, CALIFORNIA BOARD OF 3017 OCCUPATIONAL THERAPY FUND $647 $809 $1,456 $(27) $- $1,429
OPTOMETRY, STATE BOARD OF 0763 STATE OPTOMETRY FUND $659 $1,083 $1,742 $(73) $- $1,669
OSTEOPATHIC MEDICAL BOARD OF
CALIFORNIA
0264 OSTEOPATHIC MEDICAL BOARD OF CALIFORNIA
CONTINGENT FUND
$774 $1,058 $1,832 $(103) $- $1,729
PHARMACY, CALIFORNIA STATE BOARD OF 0767 PHARMACY BOARD CONTINGENT FUND $9,049 $8,419 $17,468 $(749) $- $16,719
PHYSICAL THERAPY BOARD 0759 PHYSICAL THERAPY FUND $1,341 $2,166 $3,507 $(134) $- $3,373
PHYSICIAN ASSISTANT BOARD 0280 PHYSICIAN ASSISTANT FUND $348 $1,062 $1,410 $(77) $- $1,333
PODIATRIC MEDICINE, CALIFORNIA BOARD OF 0295 BOARD OF PODIATRIC MEDICINE FUND $501 $527 $1,028 $(78) $- $950
PSYCHOLOGY, BOARD OF 0310 PSYCHOLOGY FUND $1,334 $2,296 $3,630 $(124) $- $3,506
REGISTERED NURSING, BOARD OF 0761 BOARD OF REGISTERED NURSING FUND $10,868 $24,489 $35,357 $(1,694) $- $33,663
RESPIRATORY CARE BOARD 0319 RESPIRATORY CARE FUND $1,477 $1,445 $2,922 $(166) $- $2,756
SPEECH-LANGUAGE PATHOLOGY AND
AUDIOLOGY BOARD
0376 SPEECH-LANGUAGE PATHOLOGY AND
AUDIOLOGY FUND
$634 $966 $1,600 $(55) $- $1,545
STRUCTURAL PEST CONTROL BOARD
0399 SPC EDUCATION & ENFORCEMENT FUND $59 $303 $362 $- $- $362
0775 STRUCTURAL PEST CONTROL FUND $1,806 $1,874 $3,680 $(45) $- $3,635
SPCB–TOTAL $1,865 $2,177 $4,042 $(45) $- $3,997
2013 / 14 ANNUAL REPORT EXPENDITURE CATEGORIES
Expenditure Categories
177
FISCAL YEAR 2013–14 – NET EXPENDITURES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Personal
Services
Operating
Expenses
Subtotal
(Month 13)
Less (-)
Reimbursements
Less (-)
Distributed Costs
Total Net
Expenditures
VETERINARY MEDICAL BOARD
0777 VETERINARY MEDICAL BOARD
CONTINGENT FUND
$998 $2,005 $3,003 $(147) $- $2,856
VOCATIONAL NURSING AND PSYCHIATRIC
TECHNICIANS, BOARD OF
0779 VOCATIONAL NURSING AND PSYCHIATRIC
TECHNICIANS FUND
$4,203 $5,652 $9,855 $(135) $(37) $9,683
0780 PSYCHIATRIC TECHNICIANS ACCOUNT,
VOCATIONAL NURSING AND PSYCHIATRIC TECHNICIAN
EXAMINERS FUND
$805 $1,091 $1,896 $(26) $- $1,870
VNPTB–TOTAL $5,008 $6,743 $11,751 $(161) $(37) $11,553
1110–TOTAL $124,066 $157,796 $281,862 $(7,575) $(680) $273,607
DCA–TOTAL $223,879 $311,462 $535,341 $(8,991) $(1,031) $525,319
2013 / 14 ANNUAL REPORT FUND CONDITIONS
Expenditure Categories Fund Conditions
FISCAL YEAR 2012–13 – FUND CONDITIONS (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Total
Reserves
July 1 [a]
Total
Revenues Transfers
Total
Expenditures [b]
Reserve
June 30
Estimated
Months of
Reserve
1111–BUREAUS & PROGRAMS
ARBITRATION CERTIFICATION PROGRAM 0166 CERTIFICATION ACCOUNT $1,094 $1,189 $- $1,116 $1,167 11.3
AUTOMOTIVE REPAIR, BUREAU OF
0421 VEHICLE INSPECTION AND REPAIR FUND $76,247 $118,628 $(25,000) $117,815 $52,060 4.8
0582 HIGH POLLUTER REPAIR OR REMOVAL ACCOUNT $17,037 $35,304 $- $29,628 $22,713 6.7
3122 ENHANCED FLEET MODERNIZATION SUBACCOUNT $17,348 $31,186 $- $36,477 $12,057 3.6
CEMETERY AND FUNERAL BUREAU
0717 CEMETERY FUND $2,609 $2,296 $- $2,203 $2,702 13.0
0750 STATE FUNERAL DIRECTORS AND EMBALMERS FUND $1,658 $1,320 $- $1,786 $1,192 7.7
ELECTRONIC AND APPLIANCE REPAIR, BUREAU OF 0325 ELECTRONIC AND APPLIANCE REPAIR FUND $2,183 $2,563 $- $2,370 $2,376 10.0
HOME FURNISHINGS AND THERMAL INSULATION,
BUREAU OF
0752 BUREAU OF HOME FURNISHINGS AND THERMAL
INSULATION FUND
$1,848 $4,389 $1,500 $4,454 $3,283 7.8
PRIVATE POSTSECONDARY EDUCATION,
BUREAU FOR
0305 PRIVATE POSTSECONDARY EDUCATION ADMINISTRATION
FUND
$10,547 $9,862 $- $8,949 $11,460 11.9
0960 STUDENT TUITION RECOVERY FUND $28,365 $1,919 $- $1,773 $28,511 14.3
PROFESSIONAL FIDUCIARIES BUREAU 3108 PROFESSIONAL FIDUCIARY FUND $344 $479 $- $424 $399 7.8
[a] Total Reserves July 1 includes prior year adjustment.
[b] Expenditures in fund conditions include SCO and/or other charges that are not included in final Month 13 CALSTARs expenditure totals.
178
FISCAL YEAR 2012–13 – FUND CONDITIONS (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Total
Reserves
July 1 [a]
Total
Revenues Transfers
Total
Expenditures [b]
Reserve
June 30
Estimated
Months of
Reserve
SECURITY AND INVESTIGATIVE SERVICES,
BUREAU OF
0239 PRIVATE SECURITY SERVICES FUND $7,285 $10,978 $- $10,915 $7,348 7.1
0769 PRIVATE INVESTIGATOR FUND $525 $823 $- $629 $719 12.2
BUREAU OF REAL ESTATE APPRAISERS 0400 REAL ESTATE APPRAISERS FUND $2,882 $4,002 $8,100 $5,078 $9,906
BUREAU OF REAL ESTATE 0317 REAL ESTATE FUND $31,689 $51,004 $1 $44,866 $37,828 9.3
TELEPHONE MEDICAL ADVICE SERVICES BUREAU 0459 TELEPHONE MEDICAL ADVICE SERVICES FUND $815 $234 $- $159 $890 58.4
1110–REGULATORY BOARDS
ACCOUNTANCY, CALIFORNIA BOARD OF 0704 ACCOUNTANCY FUND $15,361 $10,310 $- $11,486 $14,185 12.7
ACUPUNCTURE BOARD 0108 ACUPUNCTURE FUND $2,098 $2,555 $- $2,513 $2,140
ARCHITECTS BOARD, CALIFORNIA 0706 CALIFORNIA ARCHITECTS BOARD FUND $4,098 $4,153 $- $2,999 $5,252 16.1
ATHLETIC COMMISSION, STATE
0326 STATE ATHLETIC FUND $245 $1,452 $- $1,194 $503 4.3
0492 STATE ATHLETIC COMMISSION NEUROLOGICAL
EXAMINATION ACCOUNT
$688 $16 $- $25 $679 64.2
9250 BOXERS' PENSION FUND $43 $543 $- $226 $360 39.6
BARBERING AND COSMETOLOGY, BOARD OF 0069 BARBERING & COSMETOLOGY FUND $14,726 $21,634 $- $20,348 $16,012 9.1
BEHAVIORAL SCIENCE, BOARD OF 0773 BEHAVIORAL SCIENCE EXAMINERS FUND $1,683 $7,994 $1,400 $7,768 $3,309 4.4
BOARD OF CHIROPRACTIC EXAMINERS CHIROPRACTIC EXAMINERS FUND $2,361 $3,632 $- $3,070 $2,923 9.3
CONTRACTORS' STATE LICENSE BOARD
0735 CONTRACTORS' LICENSE FUND $29,082 $54,992 $- $57,687 $26,387 5.1
0093 CONSTRUCTION MANAGEMENT EDUCATION ACCOUNT (CMEA) $138 $54 $- $159 $33 2.5
COURT REPORTERS BOARD OF CALIFORNIA
0771 COURT REPORTERS FUND $1,332 $973 $(300) $872 $1,133 14.0
0410 TRANSCRIPT REIMBURSEMENT FUND $317 $- $- $195 $122 4.6
DENTAL HYGIENE COMMITTEE 3140 STATE DENTAL HYGIENE COMMITTEE $588 $1,512 $- $1,267 $833 6.3
DENTAL ASSISTANT PROGRAM 3142 STATE DENTAL ASSISTANT FUND $2,759 $1,703 $- $1,627 $2,835 18.0
DENTAL BOARD OF CALIFORNIA
0741 STATE DENTISTRY FUND $4,963 $8,598 $2,700 $10,121 $6,140 5.9
3039 DENTALLY UNDERSERVED ACCOUNT $- $4 $- $80 $(76)
ENGINEERS AND LAND SURVEYORS, BOARD FOR
PROFESSIONAL
0770 PROFESSIONAL ENGINEERS' AND LAND SURVEYORS' FUND $2,088 $9,038 $2,500 $7,794 $5,832 7.1
[a] Total Reserves July 1 includes prior year adjustment.
[b] Expenditures in fund conditions include SCO and/or other charges that are not included in final Month 13 CALSTARs expenditure totals.
Fund Conditions
2013 / 14 ANNUAL REPORT FUND CONDITIONS
179
FISCAL YEAR 2012–13 – FUND CONDITIONS (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Total
Reserves
July 1 [a]
Total
Revenues Transfers
Total
Expenditures [b]
Reserve
June 30
Estimated
Months of
Reserve
GEOLOGISTS AND GEOPHYSICISTS PROGRAM 0205 GEOLOGY AND GEOPHYSICS FUND $1,166 $966 $- $1,141 $991 8.5
GUIDE DOGS FOR THE BLIND, STATE BOARD OF 0024 STATE BOARD OF GUIDE DOGS FOR THE BLIND FUND $123 $151 $- $146 $128
LANDSCAPE ARCHITECTS TECHNICAL COMMITTEE 0757 LANDSCAPE ARCHITECTS FUND $2,445 $798 $- $715 $2,528 25.8
MEDICAL BOARD OF CALIFORNIA
0175 DISPENSING OPTICIANS FUND $311 $177 $- $239 $249 9.1
0210 OUTPATIENT SETTING FUND OF THE MEDICAL BOARD OF
CALIFORNIA
$324 $17 $- $1 $340 151.1
0755 LICENSED MIDWIFERY FUND $218 $39 $- $- $257 237.2
0758 CONTINGENT FUND OF THE MEDICAL BOARD OF CALIFORNIA $26,732 $56,404 $- $54,983 $28,153 5.7
NATUROPATHIC MEDICINE COMMITTEE 3069 NATUROPATHIC DOCTOR'S FUND $478 $250 $- $151 $577 22.7
OCCUPATIONAL THERAPY, CALIFORNIA BOARD OF 3017 OCCUPATIONAL THERAPY FUND $1,159 $1,202 $2,000 $1,435 $2,926 27.1
OPTOMETRY, STATE BOARD OF 0763 STATE OPTOMETRY FUND $1,279 $1,834 $- $1,668 $1,445 9.4
OSTEOPATHIC MEDICAL BOARD OF CALIFORNIA
0264 OSTEOPATHIC MEDICAL BOARD OF CALIFORNIA
CONTINGENT FUND
$3,076 $1,641 $- $1,737 $2,980 19.8
PHARMACY, CALIFORNIA STATE BOARD OF 0767 PHARMACY BOARD CONTINGENT FUND $13,885 $14,673 $1,000 $16,789 $12,769 7.9
PHYSICAL THERAPY BOARD 0759 PHYSICAL THERAPY FUND $949 $3,315 $- $3,373 $891 2.8
PHYSICIAN ASSISTANT BOARD 0280 PHYSICIAN ASSISTANT FUND $1,296 $1,569 $- $1,334 $1,531 12.4
PODIATRIC MEDICINE, CALIFORNIA BOARD OF 0295 BOARD OF PODIATRIC MEDICINE FUND $908 $996 $- $951 $953
PSYCHOLOGY, BOARD OF 0310 PSYCHOLOGY FUND $5,246 $3,888 $- $3,526 $5,608 14.7
REGISTERED NURSING, BOARD OF 0761 BOARD OF REGISTERED NURSING FUND $9,541 $33,816 $- $33,663 $9,694
RESPIRATORY CARE BOARD 0319 RESPIRATORY CARE FUND $2,672 $2,711 $- $2,756 $2,627
SPEECH-LANGUAGE PATHOLOGY & AUDIOLOGY BOARD 0376 SPEECH-LANGUAGE PATHOLOGY AND AUDIOLOGY FUND $796 $1,674 $300 $1,555 $1,215 7.5
STRUCTURAL PEST CONTROL BOARD
0168 SPCB RESEARCH FUND $307 $140 $- $- $447 1788.0
0399 SPCB EDUCATION & ENFORCEMENT FUND $613 $389 $- $364 $638 19.5
0775 SPC FUND $1,717 $3,981 $- $3,656 $2,042 5.4
VETERINARY MEDICAL BOARD 0777 VETERINARY MEDICAL BOARD FUND $3,171 $3,526 $2,870 $3,827 10.2
VOCATIONAL NURSING AND PSYCHIATRIC
TECHNICIANS, BOARD OF
0779 VOCATIONAL NURSE EXAMINERS FUND $10,068 $10,309 $- $9,682 $10,695
0780 PSYCHIATRIC TECHNICIANS ACCOUNT, VOCATIONAL NURSE
AND PSYCHIATRIC TECHNICIAN EXAMINERS FUND
$1,617 $1,742 $- $1,870 $1,489
[a] Total Reserves July 1 includes prior year adjustment.
[b] Expenditures in fund conditions include SCO and/or other charges that are not included in final Month 13 CALSTARs expenditure totals.
2013 / 14 ANNUAL REPORT FUND CONDITIONS
Fund Conditions
180
FISCAL YEAR 2012–13–REVENUE CATEGORIES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Other
Motor
Vehicle
Fees
(114300)
Division of
Real Estate
Examination
(123400)
Division of
Real Estate
License
Fees
(123500)
Subdivision
Filing Fees
(123600)
Other
Licensing and
Regulatory
Fees, Fines,
and Penalties
(125600)
Initial
Licensing
Fees
(125700)
Renewal
Fees
(125800)
Delinquent
Fees
(125900)
Interest
(150300)
Misc./
Other
Revenue
Total
Revenues
Total
Transfers
1111 - BUREAUS & PROGRAMS
ARBITRATION
CERTIFICATION
PROGRAM
0166 CERTIFICATION ACCOUNT $- $- $- $- $1,187 $- $- $- $2 $- $1,189 $-
AUTOMOTIVE REPAIR,
BUREAU OF
0421 VEHICLE INSPECTION AND
REPAIR FUND
$- $- $- $- $1,423 $109,087 $7,676 $273 $132 $36 $118,627 $-
0582 HIGH POLLUTER REPAIR OR
REMOVAL ACCOUNT
$- $- $- $- $380 $34,845 $- $- $41 $38 $35,304 $-
3122 ENHANCED FLEET
MODERNIZATION SUBACCOUNT
$31,142 $- $- $- $- $- $- $- $44 $- $31,186 $-
BAR - TOTAL $31,142 $- $- $- $1,803 $143,932 $7,676 $273 $217 $74 $185,117 $-
CEMETERY AND
FUNERAL BUREAU
0717 CEMETERY FUND $- $- $- $- $1,797 $120 $362 $9 $8 $- $2,296 $-
0750 FUNERAL DIRECTORS AND
EMBALMERS FUND
$- $- $- $- $168 $102 $1,008 $37 $4 $1 $1,320 $-
CFB - TOTAL $- $- $- $- $1,965 $222 $1,370 $46 $12 $1 $3,616 $-
BUREAU OF
ELECTRONIC AND
APPLIANCE REPAIR,
HOME FURNISHINGS
AND THERMAL
INSULATION
0325 ELECTRONIC AND
APPLIANCE REPAIR FUND
$- $- $- $- $- $346 $2,128 $83 $5 $1 $2,563 $-
0752 BUREAU OF HOME
FURNISHINGS AND THERMAL
INSULATION FUND
$- $- $- $- $84 $892 $3,275 $109 $20 $10 $4,390 $1,500
BEAR/HFTI - TOTAL $- $- $- $- $84 $1,238 $5,403 $192 $25 $11 $6,953 $1,500
PRIVATE
POSTSECONDARY
EDUCATION, BUREAU
FOR
0305 PRIVATE POSTSECONDARY
EDUCATION ADMINISTRATION
FUND
$- $- $- $- $10 $673 $8,827 $327 $23 $3 $9,863 $-
0960 STUDENT TUITION
RECOVERY FUND
$- $- $- $- $- $- $- $- $- $1,919 $1,919 $-
BPPE - TOTAL $- $- $- $- $10 $673 $8,827 $327 $23 $1,922 $11,782 $-
PROFESSIONAL
FIDUCIARIES BUREAU
3108 PROFESSIONAL FIDUCIARY
FUND
$- $- $- $- $2 $105 $369 $3 $1 $- $480 $-
BUREAU OF REAL
ESTATE APPRAISERS
0400 REAL ESTATE APPRAISERS
FUND
$- $- $2,377 $- $- $285 $- $- $1,164 $176 $4,002 $8,100
2013 / 14 ANNUAL REPORT REVENUE SOURCES
Revenue Sources
181
FISCAL YEAR 2012–13–REVENUE CATEGORIES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Other
Motor
Vehicle
Fees
(114300)
Division of
Real Estate
Examination
(123400)
Division of
Real Estate
License
Fees
(123500)
Subdivision
Filing Fees
(123600)
Other
Licensing and
Regulatory
Fees, Fines,
and Penalties
(125600)
Initial
Licensing
Fees
(125700)
Renewal
Fees
(125800)
Delinquent
Fees
(125900)
Interest
(150300)
Misc./
Other
Revenue
Total
Revenues
Total
Transfers
BUREAU OF REAL
ESTATE
0317 REAL ESTATE FUND $- $3,770 $38,052 $7,302 $- $197 $- $- $81 $1,602 $51,004 $-
SECURITY AND
INVESTIGATIVE
SERVICES, BUREAU OF
0239 PRIVATE SECURITY
5SERVICES FUND
$- $- $- $- $501 $4,540 $5,671 $224 $15 $26 $10,978 $-
0769 PRIVATE INVESTIGATOR
FUND
$- $- $- $- $9 $106 $681 $25 $2 $- $823 $-
BSIS - TOTAL $- $- $- $- $510 $4,646 $6,352 $249 $17 $26 $11,801 $-
TELEPHONE MEDICAL
ADVICE SERVICES
BUREAU
0459 TELEPHONE MEDICAL
ADVICE SERVICES FUND
$- $- $- $- $- $60 $173 $- $2 $- $235 $-
TOTAL REVENUES, 1111 - BUREAUS & PROGRAMS $31,142 $3,770 $40,429 $7,302 $5,561 $151,358 $30,170 $1,090 $1,544 $3,812 $276,179 $9,600
1110 - REGULATORY BOARDS
ACCOUNTANCY,
CALIFORNIA BOARD
OF
0704 ACCOUNTANCY FUND $- $- $- $- $278 $4,826 $4,968 $199 $33 $6 $10,310 $-
ACUPUNCTURE
BOARD
0108 ACUPUNCTURE FUND $- $- $- $- $44 $792 $1,697 $14 $5 $3 $2,555 $-
ARCHITECTS BOARD,
CALIFORNIA
0706 CALIFORNIA ARCHITECTS
BOARD FUND
$- $- $- $- $9 $358 $3,699 $73 $13 $1 $4,153 $-
ATHLETIC
COMMISSION, STATE
0326 ATHLETIC COMMISSION
FUND
$- $- $- $- $1,193 $224 $32 $- $1 $2 $1,452 $-
0492 STATE ATHLETIC
COMMISSION NEUROLOGICAL
EXAMINATION ACCOUNT
$- $- $- $- $16 $- $- $- $- $- $16 $-
9250 BOXERS' PENSION FUND $- $- $- $- $- $- $- $- $- $539 $539 $-
ATCOM - TOTAL $- $- $- $- $1,209 $224 $32 $- $1 $541 $2,007 $-
BARBERING AND
COSMETOLOGY,
BOARD OF
0069 BARBERING AND
COSMETOLOGY FUND
$- $- $- $- $4,953 $4,990 $10,796 $846 $32 $18 $21,635 $-
BEHAVIORAL SCIENCE,
BOARD OF
0773 BEHAVIORAL SCIENCE
EXAMINERS FUND
$- $- $- $- $81 $2,339 $5,071 $75 $420 $8 $7,994 $1,400
2013 / 14 ANNUAL REPORT REVENUE SOURCES
Revenue Sources
182
FISCAL YEAR 2012–13–REVENUE CATEGORIES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Other
Motor
Vehicle
Fees
(114300)
Division of
Real Estate
Examination
(123400)
Division of
Real Estate
License
Fees
(123500)
Subdivision
Filing Fees
(123600)
Other
Licensing and
Regulatory
Fees, Fines,
and Penalties
(125600)
Initial
Licensing
Fees
(125700)
Renewal
Fees
(125800)
Delinquent
Fees
(125900)
Interest
(150300)
Misc./
Other
Revenue
Total
Revenues
Total
Transfers
BOARD OF CHIRO-
PRACTIC EXAMINERS
0152 CHIROPRACTIC
EXAMINERS FUND
$- $- $- $- $29 $162 $3,379 $53 $7 $2 $3,632 $-
CONTRACTORS' STATE
LICENSE BOARD
0735 CONTRACTORS' LICENSE
FUND
$- $- $- $- $108 $10,218 $39,876 $3,102 $64 $1,624 $54,992 $-
0093 CONSTRUCTION
MANAGEMENT EDUCATION
ACCOUNT (CMEA)
$- $- $- $- $- $53 $- $- $1 $- $54 $-
CSLB - TOTAL $- $- $- $- $108 $10,271 $39,876 $3,102 $65 $1,624 $55,046 $-
COURT REPORTERS
BOARD OF
CALIFORNIA
0771 COURT REPORTERS FUND $- $- $- $- $19 $40 $892 $18 $4 $- $973 $(300)
0410 TRANSCRIPT
REIMBURSEMENT FUND
$- $- $- $- $- $- $- $- $1 $- $1 $-
CRB - TOTAL $- $- $- $- $19 $40 $892 $18 $5 $- $974 $(300)
DENTAL HYGIENE
COMMITTEE
3140 STATE DENTAL HYGIENE
FUND
$- $- $- $- $12 $423 $1,060 $14 $2 $1 $1,512 $-
DENTAL BOARD OF
CALIFORNIA
3142 STATE DENTAL ASSISTANT
FUND
$- $- $- $- $18 $345 $1,256 $72 $7 $6 $1,704 $-
0741 STATE DENTISTRY FUND $- $- $- $- $47 $789 $7,286 $75 $394 $8 $8,599 $2,700
3039 DENTALLY UNDERSERVED
ACCOUNT
$- $- $- $- $- $- $- $- $4 $- $4 $-
DBC - TOTAL $- $- $- $- $65 $1,134 $8,542 $147 $405 $14 $10,307 $2,700
BOARD FOR
PROFESSIONAL
ENGINEERS AND
LAND SURVEYORS,
GEOLOGISTS &
GEOPHYSICISTS
0770 PROFESSIONAL ENGI-
NEERS' AND LAND SURVEYORS'
FUND
$- $- $- $- $117 $2,572 $5,962 $57 $317 $13 $9,038 $2,500
0205 GEOLOGY AND
GEOPHYSICS FUND
$- $- $- $- $7 $182 $760 $13 $3 $1 $966 $-
BPELSGG - TOTAL $- $- $- $- $124 $2,754 $6,722 $70 $320 $14 $10,004 $2,500
GUIDE DOGS FOR THE
BLIND, STATE BOARD
OF
0024 STATE BOARD OF GUIDE
DOGS FOR THE BLIND FUND
$- $- $- $- $- $2 $149 $- $- $- $151 $-
2013 / 14 ANNUAL REPORT REVENUE SOURCES
Revenue Sources
183
FISCAL YEAR 2012–13–REVENUE CATEGORIES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Other
Motor
Vehicle
Fees
(114300)
Division of
Real Estate
Examination
(123400)
Division of
Real Estate
License
Fees
(123500)
Subdivision
Filing Fees
(123600)
Other
Licensing and
Regulatory
Fees, Fines,
and Penalties
(125600)
Initial
Licensing
Fees
(125700)
Renewal
Fees
(125800)
Delinquent
Fees
(125900)
Interest
(150300)
Misc./
Other
Revenue
Total
Revenues
Total
Transfers
LANDSCAPE
ARCHITECTS
TECHNICAL
COMMITTEE
0757 LANDSCAPE ARCHITECTS
FUND
$- $- $- $- $7 $63 $704 $18 $6 $- $798 $-
MEDICAL BOARD OF
CALIFORNIA
0175 DISPENSING OPTICIANS
FUND
$- $- $- $- $- $24 $147 $5 $1 $- $177 $-
0210 OUTPATIENT SETTING
FUND OF THE MEDICAL BOARD
OF CALIFORNIA
$- $- $- $- $- $5 $12 $- $1 $- $18 $-
0755 LICENSED MIDWIFERY FUND $- $- $- $- $- $9 $28 $- $1 $- $38 $-
0758 CONTINGENT FUND
OF THE MEDICAL BOARD OF
CALIFORNIA
$- $- $- $- $157 $6,994 $48,914 $238 $75 $27 $56,405 $-
MBC - TOTAL $- $- $- $- $157 $7,032 $49,101 $243 $78 $27 $56,638 $-
NATUROPATHIC
MEDICINE COMMITTEE
3069 NATUROPATHIC DOCTOR'S
FUND
$- $- $- $- $- $76 $171 $1 $2 $- $250 $-
OCCUPATIONAL
THERAPY, CALIFORNIA
BOARD OF
3017 OCCUPATIONAL THERAPY
FUND
$- $- $- $- $33 $140 $906 $14 $85 $24 $1,202 $2,000
OPTOMETRY, STATE
BOARD OF
0763 STATE OPTOMETRY FUND $- $- $- $- $49 $172 $1,596 $10 $4 $4 $1,835 $-
OSTEOPATHIC
MEDICAL BOARD OF
CALIFORNIA
0264 OSTEOPATHIC MEDICAL
BOARD OF CALIFORNIA
CONTINGENT FUND
$- $- $- $- $18 $297 $1,310 $9 $7 $- $1,641 $-
PHARMACY, CALIFORNIA
STATE BOARD OF
0767 PHARMACY BOARD
CONTINGENT FUND
$- $- $- $- $2,307 $2,849 $9,162 $150 $184 $24 $14,676 $1,000
PHYSICAL THERAPY
BOARD
0759 PHYSICAL THERAPY FUND $- $- $- $- $120 $417 $2,754 $18 $3 $3 $3,315 $-
PHYSICIAN
ASSISTANT BOARD
0280 PHYSICIAN ASSISTANT
FUND
$- $- $- $- $11 $212 $1,336 $3 $4 $2 $1,568 $-
PODIATRIC MEDICINE,
CALIFORNIA BOARD OF
0295 BOARD OF PODIATRIC
MEDICINE FUND
$- $- $- $- $6 $71 $913 $4 $2 $- $996 $-
Revenue Sources
2013 / 14 ANNUAL REPORT REVENUE SOURCES
184
FISCAL YEAR 2012–13–REVENUE CATEGORIES (IN THOUSANDS)
DCA 1111/1110 Fund Number and Name
Other
Motor
Vehicle
Fees
(114300)
Division of
Real Estate
Examination
(123400)
Division of
Real Estate
License
Fees
(123500)
Subdivision
Filing Fees
(123600)
Other
Licensing and
Regulatory
Fees, Fines,
and Penalties
(125600)
Initial
Licensing
Fees
(125700)
Renewal
Fees
(125800)
Delinquent
Fees
(125900)
Interest
(150300)
Misc./
Other
Revenue
Total
Revenues
Total
Transfers
PSYCHOLOGY,
BOARD OF
0310 PSYCHOLOGY FUND $- $- $- $- $57 $565 $3,237 $15 $13 $1 $3,888 $-
REGISTERED
NURSING, BOARD OF
0761 BOARD OF REGISTERED
NURSING FUND
$- $- $- $- $1,000 $5,693 $26,579 $456 $26 $61 $33,815 $-
RESPIRATORY CARE
BOARD
0319 RESPIRATORY CARE FUND $- $- $- $- $60 $483 $2,119 $41 $7 $1 $2,711 $-
SPEECH-LANGUAGE
PATHOLOGY AND
AUDIOLOGY BOARD
0376 SPEECH-LANGUAGE
PATHOLOGY AND AUDIOLOGY
FUND
$- $- $- $- $25 $291 $1,332 $18 $5 $3 $1,674 $300
STRUCTURAL PEST
CONTROL BOARD
0168 SPCB RESEARCH FUND $- $- $- $- $139 $- $- $- $1 $- $140 $-
0399 SPCB EDUCATION &
ENFORCEMENT FUND
$- $- $- $- $388 $- $- $- $2 $- $390 $-
0775 SPC FUND $- $- $- $- $3,472 $172 $222 $6 $5 $104 $3,981 $-
SPCB - TOTAL $- $- $- $- $3,999 $172 $222 $6 $8 $104 $4,511 $-
VETERINARY
MEDICAL BOARD
0777 VETERINARY MEDICAL
FUND
$- $- $- $- $45 $737 $2,701 $18 $8 $17 $3,526 $-
VOCATIONAL
NURSING AND
PSYCHIATRIC
TECHNICIANS, BOARD
OF
0779 VOCATIONAL NURSE
EXAMINERS FUND
$- $- $- $- $223 $3,475 $6,427 $140 $24 $21 $10,310 $-
0780 PSYCHIATRIC TECHNI-
CIANS ACCOUNT, VOCATIONAL
NURSE AND PSYCHIATRIC
TECHNICIAN
EXAMINERS FUND
$- $- $- $- $13 $294 $1,404 $26 $4 $1 $1,742 $-
VNPTB - TOTAL $- $- $- $- $236 $3,769 $7,831 $166 $28 $22 $12,052 $-
TOTAL REVENUES, 1110 - REGULATORY BOARDS $- $- $- $- $15,061 $51,354 $198,857 $5,801 $1,778 $2,525 $275,376 $9,600
$31,142 $3,770 $40,429 $7,302 $20,622 $202,712 $229,027 $6,891 $3,322 $6,337 $551,554 $19,200
Revenue Sources
2013 / 14 ANNUAL REPORT REVENUE SOURCES
185
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PDE 14_210
