e-QIP Signature Page and Electronic Fingerprint Guide for In-Process Facilities
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Appendices
Appendix A: Frequently Asked Questions
QUESTIONS AND ANSWERS: The following questions and answers are in response to queries
or anticipated queries regarding the submission of signature pages and electronic fingerprints for
personnel security investigations:
Q: How long does the PCL process take?
A: The PCL process timeline varies depending on a number of factors, including investigation
level and background complexity. In order to speed up the process, you should ensure that all
PSQ answers are complete and accurate (reviewing the Common Errors section will help you to
avoid the most frequent causes for rejection of a PSQ) and submit all required documentation,
including signature pages and fingerprints, timely.
Q: Why is electronic submission of fingerprints being mandated?
A: Manually capturing and submitting fingerprints is time consuming and prone to errors. The
intent is to utilize automated electronic fingerprint devices to decrease capture, submission, and
processing time. By memorandum dated July 29, 2010, the Under Secretary of Defense for
Intelligence issued a requirement for Department of Defense (DoD) components to transition to
electronic capture and submission of fingerprint images in support of all background
investigations by December 31, 2013 (e-Fingerprint memo). Additionally, this transition will
support goals established by the Intelligence Reform and Terrorism Prevention Act of 2004 and
the implementation of Homeland Security Presidential Directive-12.
Q: Why are there so many options to research to identify an electronic fingerprint solution?
A: There are many approved e-Fingerprint Service Providers
that provide different levels and
types of service, including live scan locations and fingerprint card conversion services, to meet
the needs of a variety of companies. However, not every service provider will have an option that
works for every company. Additional options, including purchasing certified scanning equipment
or working with other cleared companies, GCAs, or local law enforcement agencies, are
available. However, each facility should determine if these options will work for their personnel.
Although facilities can obtain a SWFT account for Fingerprint Submission once they are cleared,
they will still need to identify an electronic Fingerprint Capture solution that meets their needs.
Q: When should we submit the electronic fingerprint file through SWFT?
A: You should submit the electronic fingerprint file to OPM via SWFT or to FCB via SAFE
concurrently with signature page submission immediately after the e-QIP has been released to
the DSS or no later than 14 calendar days after signature forms are submitted to FCB.